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Rocpool Reserve hotel & Chez Roux

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572 Reviews from our TripAdvisor Community

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Showing 548: English reviews
Elgin
Reviewed 3 days ago NEW

Decided to treat myself to a Christmas shopping one-night stay at this lovely hotel, which I have stayed at before in a Decadence Room. I was met at the door by the manager and made most welcome. Shown to my Chic Room which was lovely and booked myself in for an evening meal in the bar. Bar staff very welcoming...

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Helpful?
Thank margaretlY3906QZ
Glasgow, United Kingdom
Reviewed 5 days ago NEW

My wife and I enjoyed a fantastic dinner on Saturday night in the Rocpool Reserve Hotel. The cocktails, food, wine and service were all of an extremely high standard and very reasonably priced. All the staff were extremely friendly and efficient, the manager Rob was also very attentive and chatty. We certainly plan to return on our next visit to...

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Thank 175John175
Inverness, United Kingdom
Reviewed 6 days ago NEW

This restaurant unfortunately has slipped as far as service is concerned. The food we had was excellent but there seems to be a lack of the slick service we used to experience. Perhaps there is training issues so don't expect 5 star treatment in the dining room.

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Thank Roy M
Reviewed 2 weeks ago via mobile

Over priced. Over hyped and under performing. A lack-lustre bar with no atmosphere. Broken speakers. The room was basic and had none of the amenities that would warrant it 5 star. The noise from the road kept me up all night (room 3). We were met by a member of staff at check in who advised us where to get...

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Thank charlotte s
Sayulitagirl
Reviewed 2 weeks ago via mobile

The hotel was lovely but the cost is high . The room was stunning and the service fine. Inverness is dull and I would not return. It was good start point for a trip down Loch Ness. We paid up for a hot tub room.

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Thank Sayulitagirl
Rocpool-Inverness, General Manager at Rocpool Reserve hotel & Chez Roux, responded to this review

Dear Guest, I want to thank you for taking your time to write a review on your recent stay with us. I am glad to read you enjoyed your stay in one of our luxurious Extra - Decadent rooms. Kind Regards Rob Baird General Manager

Georgia Coast, Georgia
Reviewed 2 weeks ago

My wife and I greatly enjoyed our king room. From arrival to departure the service was superb. Our room was large, the furnishings elegant, and the bed was very comfortable. It's located in the middle of town, and is convenient to all major attractions.

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Thank NewAdventurer2
Rocpool-Inverness, General Manager at Rocpool Reserve hotel & Chez Roux, responded to this review

Dear Guest, Thank you for your lovely review of your stay at Rocpool Reserve & Chez Roux. It is always nice when our guests take the time to share their hotel experience and it is particularly satisfying to learn how impressed you have been from start to finish during your first stay. We look forward to welcoming you back in...

Edinburgh, United Kingdom
Reviewed 3 weeks ago

A great welcome on a dreary November day. All the staff really know what customer service means - especially impressive in a young and enthusiastic team. The room was very comfortable , bar meal of a high quality and overall a great experience.

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Thank TravellerM1_12
Rocpool-Inverness, General Manager at Rocpool Reserve hotel & Chez Roux, responded to this review

Dear Guest, Thank you for taking the time to review your stay with us. I am enlightened to read that you enjoyed your stay, and how accommodating all the Staff were, we pride ourselves in making every guests stay as enjoyable and relaxing as possible. I hope to welcome you back in the near future. Kind Regards Rob Baird General...

Yarmouth Port, Massachusetts
Reviewed 4 weeks ago

We came upon the Rocpool Hotel while searching for lodging in the Inverness area. unlike the #1 hotel, their rates on their website were 100% accurate and we chose a CHIC room for our 2 night stay. The ample, free parking was a bonus! We were greeted warmly and after having a choice of two rooms, settled on a beautiful...

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1Thank Sheila F
Rocpool-Inverness, General Manager at Rocpool Reserve hotel & Chez Roux, responded to this review

Dear Guest, Thank you very much for sharing your kind words. Your lovely comments are well received and most appreciated and I'll make sure to share with the team. I hope in the near future that we're able to welcome you back for an equally enjoyable experience. Kind Regards, Rob Baird General Manager

uk
Reviewed 30 October 2016

This was the third time we have visited Rocpool, our first being 10 years ago. Each time we have stayed in the extra decadent room. Once again the staff were excellent in the way they dealt with us. Everything just seemed to flow without you having to do anything. Nothing was too much trouble for them and there were no...

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1Thank stevieboyUk
Rocpool-Inverness, General Manager at Rocpool Reserve hotel & Chez Roux, responded to this review

Dear Guest, Thank you for taking the time to share your feedback of Rocpool Reserve Hotel & Chez Roux Restaurant. Everyone here is delighted with your comments and I am pleased to learn that we have delivered a five star stay to you once more. Thank you for choosing Rocpool Reserve Hotel & Chez Roux, we all look forward to...

Inverness, United Kingdom
Reviewed 20 October 2016

This is my husband's favourite hotel in Inverness. It's his first choice for birthdays, anniversaries, family lunches or for meeting colleagues. I have enjoyed a number of excellent meals as part of larger reunion or work occasions but it also my favourite for quiet quality time over a meal with someone special. A five star hotel, with five star service....

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Thank CDuff1
Rocpool-Inverness, General Manager at Rocpool Reserve hotel & Chez Roux, responded to this review

Dear Guest, Thank you for taking your time to write here your wonderful comments on Rocpool Reserve & Chez Rouz Restaurant. They are greatly appreciated and I look forward to welcoming you back in the future. Kind Regards Rob Baird, General Manager

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Restaurant
  • Room Service
  • Free Parking
  • Bar/Lounge
  • Free Breakfast
About the property
  • Non-Smoking Hotel
  • Wheelchair Access
Things to do
  • Restaurant
  • Bar/Lounge
  • Hot Tub
Room types
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Free Parking
  • Dry Cleaning
  • Multilingual Staff
  • Free Breakfast
  • Meeting Rooms
  • Business Centre with Internet Access
  • Laundry Service
  • Concierge
Official Description (provided by the hotel)
5 Star boutique hotel opened in February 2006. A totally renovated Georgian Townhouse featuring stunning modern original design. The hotel also has a Chez Roux restaurant with a French flair and R-bar for cocktails. All produce used is local produce. ... more   less 

Additional Information about Rocpool Reserve hotel & Chez Roux

Address: 14 Culduthel Road, Inverness IV2 4AG, Scotland (Formerly Culduthel Lodge)
Region: United Kingdom > Scotland > Scottish Highlands > Inverness
Price Range: ₹ 8,357 - ₹ 26,353 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Rocpool Reserve hotel & Chez Roux 5*
Number of rooms: 11
Reservation Options:
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Also Known As:
Rocpool Reserve Hotel & Chez Roux Hotel Inverness
Rocpool Reserve Hotel And Chez Roux
Rocpool Reserve Inverness
Rocpool Reserve Hotel Inverness
Rocpool Reserve Hotel & Chez Roux Inverness, Scotland
Hotel Style:
#2 Romantic Hotel in Inverness
#3 Luxury Hotel in Inverness
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Questions & Answers

Here's what travellers have asked, with answers from Rocpool Reserve hotel & Chez Roux staff and other travellers.
5 questions
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Albuquerque, New Mexico
3 months ago
Athens, Texas

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Questions? Get answers from Rocpool Reserve hotel & Chez Roux staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Room 9 is very comfortable but has no view.”
 of 5 bubbles SandyC352, 5 Oct 2016 | Read review
“Decadent rooms are best!”
 of 5 bubbles 831JohnM831, 21 Sep 2016 | Read review
“A room with a terrace and jacuzzi is a bit of fun.”
 of 5 bubbles 955paulinet, 7 Sep 2016 | Read review
“Small boutique hotel, all rooms equal”
 of 5 bubbles stevenn478, 25 Aug 2016 | Read review
“Not sure only visited the restaurant”
 of 5 bubbles margemunro, 23 Aug 2016 | Read review
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