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Best Western Inverness Palace Hotel & Spa

Orbitz.comUS$ 186*
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Certificate of Excellence
04/06/2017 05/06/2017
1 room 2 adults 0 children
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Best Western Inverness Palace Hotel & Spa
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1,279 Reviews from our TripAdvisor Community

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There are newer reviews for Best Western Inverness Palace Hotel & Spa
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Showing 1,206: English reviews
Reviewed 4 March 2016 via mobile

A romantic time, the room was gorgeous, clean, staff friendly, food Was just stunning, so lovely to return again, spa was devine, Highly recommended a visit and stay here, The wine etc was lovely to have in our room, price wise great

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Helpful?
5Thank Racooner67
Della E, Operations Support Manager at Best Western Inverness Palace Hotel & Spa, responded to this review

Dear Racooner67 Thank you ever so much for sharing your review with everyone! We are delighted you had a fantastic return stay with us and that you can recommend the hotel to everyone! I hope we can look after you again very soon. Thanks again and kind regards, Della.

Edinburgh, United Kingdom
Reviewed 3 March 2016

Review collected in partnership with Best Western GB
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Helpful?
2Thank Sharron B
Della E, Operations Support Manager at Best Western Inverness Palace Hotel & Spa, responded to this review

Rosehearty, United Kingdom
Reviewed 3 March 2016 via mobile

Good facilities on offer, Jacuzzi and pool very clean and changing areas well maintained also. Bedrooms were fine, again very clean. The afternoon tea we arrived to on the Friday was fantastic, the quality of the coffee and bakes on the cake stands were in my opinion some of the best I have ever seen in any venue. The breakfast...

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Helpful?
3Thank Malcolm S
Della E, Operations Support Manager at Best Western Inverness Palace Hotel & Spa, responded to this review

Dear Malcolm S Thank you so much for your super review, we're delighted you enjoyed yourselves and it was a pleasure to look after you all. We would be happy to discuss your meal in more detail if you wanted to get in touch directly, this site doesn't allow us to post email addresses however you can contact either myself...

San Antonio, Texas
Reviewed 29 February 2016 via mobile

We had a room overlooking the river and the castle. It was awesome and we would stand at the window watching the cars and castle. The elevator is very very small and very slow, but with suitcases we were not able to take the stairs. Nice pool and hot tub. Had a very nice stay and would definitely be back...

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Helpful?
4Thank retiredandbusy
Della E, Operations Support Manager at Best Western Inverness Palace Hotel & Spa, responded to this review

Dear retiredandbusy Thank you so much for sharing your *awesome* review! We're delighted that you had such a great time and the view is fabulous! The lift is a bit on the small side and due to the age of the building we can't extend it, however there is always someone who'll be happy to help with your luggage for...

Leeds, United Kingdom
Reviewed 29 February 2016 via mobile

We visited in February with our local coach company. We stayed for 4 nights and enjoyed everyone of them. We were greeted by the reception staff, all keys ready on desk. They were very efficient and welcoming. I had sent an email, requesting a certain mattress. My email was answered within an hour and my request granted. The bedroom was...

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Helpful?
5Thank Margaret W
Della E, Operations Support Manager at Best Western Inverness Palace Hotel & Spa, responded to this review

Dear Margaret W Thank you so much, what an absolutely fantastic review! We are so happy that you had such a great stay and thrilled that you enjoyed your holiday in Inverness. I have shared your review with all the team so that they can read your lovely comments too. I do hope we are able to look after you...

Austin, Texas
Reviewed 28 February 2016

We try to stay at Best Westerns when we can. We generally like the hotels and services provided. This one by far exceeded our expectations. Excellent rooms, service, location, staff, food, everything was top notch. Thank you all for the wonderful stay.

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Helpful?
4Thank InspectAustin
Della E, Operations Support Manager at Best Western Inverness Palace Hotel & Spa, responded to this review

Dear InspectAustin Thank you for your glowing review! We are very flattered you have left feeling so happy and that we exceeded your expectations - wow! We're very grateful to you for sharing your experience with everyone. I do hope we are able to look after you again in the future. Thanks again and kind regards, Della.

Reviewed 25 February 2016

Hotel is located on the river and it's within walking distance of the town centre, less than 5 minute walk. So the location is excellent! We arrived slightly too early for check in, but easily got a parking space in the free hotel car park and were able to leave our luggage in reception whilst we went for a wander....

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Helpful?
3Thank Laalaabell
Della E, Operations Support Manager at Best Western Inverness Palace Hotel & Spa, responded to this review

Dear Laalaabell Thank you for your review, we really appreciate it. Oh, I am so sorry that the room was so hot - it is such a shame that it spoiled your experience. The hotel has just invested in a new boiler system so this could be where the issue is. Please be assured, we will look at this as...

Aberdeen, United Kingdom
Reviewed 23 February 2016

Booked hotel largely on the back of reviews. Possibly done a dis-service. Found the room large and spacious, upgraded to a front river view which is well worth it, looking across to the castle. Staff were friendly, corteous and efficient. Location of hotel is excellent, about 100 yards from the bridge which itself is 100 yards from city centre shopping...

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Helpful?
5Thank Granite66
Della E, Operations Support Manager at Best Western Inverness Palace Hotel & Spa, responded to this review

Dear Granite66 Reviews are so important in the world we're living in and I really want to thank you for your very complementary account of the experience you enjoyed with us. The hotel commands a fantastic location for the city centre and all there is to offer, we have the great advantage of offering all of our guests free city...

Woking, United Kingdom
Reviewed 22 February 2016

We arrived very early morning having arrived on the overnight sleeper train. The staff, the room, the food were all faultless. We had a fantastic stay in one of the river view rooms, which is well worth the little extra. Excellent location just outside of the hustle of central Inverness.. Cannot praise it high enough. I've stayed in many Best...

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Helpful?
5Thank Joss885
Della E, Operations Support Manager at Best Western Inverness Palace Hotel & Spa, responded to this review

Dear Joss885 Thanks ever so much for your super review! We are delighted that you had such a brilliant experience with us and that you can praise the hotel so highly. The location and views are fantastic, thank you for letting everyone know. I do hope we have the opportunity of looking after you again during any future stays in...

Glasgow
Reviewed 21 February 2016 via mobile

We stayed here for 2 nights for a short break. Rooms were lovely and spacious and very clean. The furniture was a little dated but could be something to improve on. We were at the back of the hotel and a room next to a lift but it wasn't to noisy at all. The floor boards from the room above...

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Helpful?
4Thank Donald-Clan
Della E, Operations Support Manager at Best Western Inverness Palace Hotel & Spa, responded to this review

Dear Donald-Clan Thank you very much for posting a review of your stay. We're delighted you enjoyed your stay with us and you found the team so helpful and friendly. It can be difficult to ensure all of our guests have the opportunity to fully take advantage of the leisure facilities so I'm sorry that this spoiled your experience. I...

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04/06/2017 05/06/2017
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Amenities

Highlights
  • Pool
  • Free Parking
  • Room Service
  • Restaurant
  • Bar/Lounge
  • Spa
  • Fitness Centre with Gym / Workout Room
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
  • Spa
  • Fitness Centre with Gym / Workout Room
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Room Service
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Conference Facilities
  • Banquet Room
  • Breakfast Available
Official Description (provided by the hotel)
Discover a warm and friendly welcome at the stylish 3 star Best Western Inverness Palace Hotel & Spa in the heart of Inverness. Located on the banks of the River Ness overlooking the Castle it is just a few minutes walk to the town centre. You'll enjoy a fresh and contemporary hotel with a choice of dining in Eight on the River or the Brasserie. You can sit back and relax with a Starbucks Coffee and surf the web for free. As well as a lovely selection of bedrooms from Classic rooms to period River View rooms with a lovely view towards the Castle. You will enjoy a relaxing break in stylish surroundings with extras including FREE Wifi, Free Car Parking and a superb upgraded Leisure Club with 50 foot swimming pool and Spa. ... more   less 

Additional Information about Best Western Inverness Palace Hotel & Spa

Address: 8 Ness Walk, Inverness IV3 5NG, Scotland
Region: United Kingdom > Scotland > Scottish Highlands > Inverness
Price Range: ₹ 9,741 - ₹ 28,720 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Best Western Inverness Palace Hotel & Spa 3*
Number of rooms: 89
Reservation Options:
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Also Known As:
Best Western Inverness Palace Hotel Inverness
Best Western Inverness Palace Hotel And Spa
Inverness Best Western
Best Western Inverness Palace Hotel & Spa Scotland
Hotel Style:
#17 Romantic Hotel in Inverness
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Questions & Answers

Here's what travellers have asked, with answers from Best Western Inverness Palace Hotel & Spa staff and other travellers.
21 questions
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Questions? Get answers from Best Western Inverness Palace Hotel & Spa staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Ask them for a room that is not above the fitness center/spa.”
F862NQvictorias, 22 May 2017 | Read review
“Beware rear facing rooms when the sun shines - its the greenhouse effect.”
Sedgemoor54, 21 May 2017 | Read review
“Ask for River View Room if available.”
kmbreck, 19 May 2017 | Read review
“Ask for river and castle view!”
tommciver, 16 May 2017 | Read review
“not room 5 in the annex”
robboaberdeen, 7 May 2017 | Read review
5 of 5
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US$ 186* /night
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