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BEST WESTERN Inverness Palace Hotel & Spa

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1,170 Reviews from our TripAdvisor Community

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There are newer reviews for BEST WESTERN Inverness Palace Hotel & Spa
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Showing 1,102: English reviews
Aberlour, United Kingdom
Level Contributor
124 reviews
41 hotel reviews
common_n_hotel_reviews_1bd8 57 helpful votes
Reviewed 10 November 2015

We were delighted to have been allocated the Castle room which is a huge former conference room recently refurbished to provide luxurious accommodation with a great view of the Castle and the river.all the modern facilities I including a large screen led tv with freebies and Netflix.Breakfast was lovely with a huge choice buffet.

Helpful?
3 Thank Bill M
Della E, Operations Suppoer Manager at BEST WESTERN Inverness Palace Hotel & Spa, responded to this review

Dear Bill M Thank you for posting your brilliant review! The Castle room is beautiful, we're really pleased with the change in the room and we're delighted you were happy too. The view is gorgeous. Your super review has been passed around the team as it's always great to receive such lovely feedback. I do hope we are able to... More 

Glasgow, United Kingdom
Level Contributor
11 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
Reviewed 9 November 2015

We booked this last minute got the Autumn break deal, 3 course dinner with the first night and 2 mini bottles of red wine. When we arrived the reception staff were really friendly and welcoming, we gave our car keys to the valet parking at the leisure club and they parked it safely near the cathedral and had it waiting... More 

Helpful?
5 Thank Aurelia L
Della E, Operations Support Manager at BEST WESTERN Inverness Palace Hotel & Spa, responded to this review

Dear Aurelia L Thank you so much! What an absolutely fantastic review and so many wonderful compliments! We are over the moon that you enjoyed your stay so much and that you had such a great time with us. Graeme is thrilled at your lovely mention, thank you. I'm really sorry that one of the restaurant team was distracted and... More 

Spean Bridge, United Kingdom
Level Contributor
7 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
Reviewed 8 November 2015

Stayed 2 nights with a party of friends. Rooms clean, comfortable and spacious. Cocktails and dinner on the first night enjoyable, dinner menu a bit restricted but I enjoyed the meal. The staff were welcoming and efficient. Enjoyed relaxing in the pool both afternoons, the only slight niggle is that the pool area was poorly lit which didn't improve the... More 

Helpful?
1 Thank lizzief00
Della E, Operation Support Manager at BEST WESTERN Inverness Palace Hotel & Spa, responded to this review

Dear lizzif00 Thank you very much for posting a review of your stay. It's fantastic that you all enjoyed yourselves and our location is perfect for everything Inverness has to offer! We really appreciate our guests opinion because it helps us to improve the experience for others in the future. It would be brilliant to welcome you all again very... More 

London
Level Contributor
9 reviews
common_n_hotel_reviews_1bd8 13 helpful votes
Reviewed 7 November 2015

I've just come back from a last-minute three-night break at the Inverness Palace Hotel, and I must quibble with some of the complaints of some reviewers. I found the staff very friendly,from the reception staff to the dining room to the Leisure Club. On my last morning I was keen to have a window table and Ronnie, a very welcoming... More 

Helpful?
1 Thank reamsy
Della E, Operations Support Manager at BEST WESTERN Inverness Palace Hotel & Spa, responded to this review

Dear reamsy Thank you ever so much! It's fantastic that you enjoyed your last minute break in Inverness! We are central and you are right, there are lots of places to visit just a picturesque five minute walk away. The view from the front of the hotel is stunning. Thank you for the wonderful comments about the team - it's... More 

Stoke sub Hamdon, United Kingdom
Level Contributor
37 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 27 helpful votes
Reviewed 6 November 2015 via mobile

Beautiful room with stunning views. Everything about this trip was perfect. I needed to visit my son in his new flat, went to buy him new furniture so couldn't stay with him. Booked The Best Western, it was lovely. Friendly check in, room was gorgeous with a huge bed. Perfect. Breakfast was amazing, a tad busy but the dining room... More 

Helpful?
3 Thank The_Real_Mrs_Earl
Della E, Operations Support Manager at BEST WESTERN Inverness Palace Hotel & Spa, responded to this review

Dear The_Real_Mrs_Earl Thank you! What a super review and we just over the moon that you enjoyed your stay with us! It's fantastic to read your lovely comments about the team here, we are a friendly bunch and it's just brilliant that this is the experience you had with us. The view is stunning too! I hope your son has... More 

Dundee, United Kingdom
Level Contributor
18 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
Reviewed 5 November 2015

Lovely room with bay window overlooking river very central for restaurants and bars. Had some lunch when we arrived no complaints all six of us enjoyed it.Breakfast was the usual buffet affair plenty choices Staff could have a been a bit friendlier oblivious not morning people. Enjoyed our stay would revisit

Helpful?
1 Thank lil r
Della E, Operations Support Manager at BEST WESTERN Inverness Palace Hotel & Spa, responded to this review

Dear lil r Thank you for writing a review for everyone, it's great to read that you enjoyed your stay and that you would return for another visit - fantastic! I'm sorry if the team in the morning didn't seem friendly, it shouldn't matter what time of the day it is - we should always be friendly and welcoming. We... More 

1 review
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 5 November 2015

Lots of help with printing something I needed badly - and they didn't charge me a penny! Room was spacious, quite, comfortable and lovely view. Didn't try any of the food, mind... But my experience was excellent.

Helpful?
1 Thank Simon H
Della E, Operations Support Manager at BEST WESTERN Inverness Palace Hotel & Spa, responded to this review

Dear Simon H Thank you very much for posting your great review! We are delighted you enjoyed your stay while away for work and that you found the team so helpful! It would be lovely to welcome you to the hotel again if you are travelling to Inverness in the future. Thanks again and kind regards, Della. More 

Level Contributor
5 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
Reviewed 29 October 2015 via mobile

Although prices can rise at peak times my new wife and I found this beautiful hotel on the banks of the river very good value for our honeymoon. The rooms were quaint and individual and the facility's offered were fantastic value. No need to say we took advantage of the pool, hot tub, steam room and sauna which was the... More 

Helpful?
3 Thank Paul N
TraceyMiltonPalace, Operations Support Manager at BEST WESTERN Inverness Palace Hotel & Spa, responded to this review

Dear Paul N Wow - brilliant! Congratulations on your marriage and we're delighted you had a fantastic and memorable honeymoon with us! Thank you for all the super praise for the team, the leisure club, the breakfast, the cocktails - everything! It's makes all the hard work worth it! Not long until your 1st anniversary - I hope you get... More 

Level Contributor
8 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
Reviewed 28 October 2015

Brilliant staff, incredibly friendly and welcoming. Very clean gorgeous room with view of the castle and river. Absolutely delicious 10oz steak dinner deal in the restaurant, and yummy breakfasts too! Overall perfect hotel...Highly Recommended :)

Helpful?
5 Thank Katie N
TraceyMiltonPalace, Operations Support Manager at BEST WESTERN Inverness Palace Hotel & Spa, responded to this review

Dear Katie N Hooray! Thank you so much for posting your very brilliant review! What a super overview of the hotel and we are thrilled you enjoyed all aspects of your stay with us. I do hope we are able to welcome you to the hotel again in the future - we'd love to have you back! Thanks again and... More 

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Room Service
  • Restaurant
  • Bar/Lounge
  • Spa
  • Fitness Centre with Gym / Workout Room
  • Free Parking
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
  • Spa
  • Fitness Centre with Gym / Workout Room
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Free Parking
  • Business Centre with Internet Access
  • Banquet Room
  • Conference Facilities
  • Breakfast Available
Official Description (provided by the hotel)
Discover a warm and friendly welcome at the stylish 3 star Best Western Inverness Palace Hotel & Spa in the heart of Inverness. Located on the banks of the River Ness overlooking the Castle it is just a few minutes walk to the town centre. You'll enjoy a fresh and contemporary hotel with a choice of dining in Eight on the River or the Brasserie. You can sit back and relax with a Starbucks Coffee and surf the web for free. As well as a lovely selection of bedrooms from Classic rooms to period River View rooms with a lovely view towards the Castle. You will enjoy a relaxing break in stylish surroundings with extras including FREE Wifi, Free Car Parking and a superb upgraded Leisure Club with 50 foot swimming pool and Spa. ... more   less 

Additional Information about BEST WESTERN Inverness Palace Hotel & Spa

Address: 8 Ness Walk, Inverness IV3 5NG, Scotland
Region: United Kingdom > Scotland > Scottish Highlands > Inverness
Price Range: ₹ 5,769 - ₹ 19,202 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — BEST WESTERN Inverness Palace Hotel & Spa 3*
Number of rooms: 89
Reservation Options:
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Also Known As:
Best Western Inverness Palace Hotel And Spa
Best Western Inverness Palace Hotel Inverness
Inverness Best Western
BEST WESTERN Inverness Palace Hotel & Spa Scotland
Hotel Style:
#16 Romantic Hotel in Inverness
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Questions & Answers

Here's what travellers have asked, with answers from BEST WESTERN Inverness Palace Hotel & Spa staff and other travellers.
16 questions
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Questions? Get answers from BEST WESTERN Inverness Palace Hotel & Spa staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Go to reception to get information about the car parking options.”
 of 5 bubbles UelT, 28 Nov 2016 | Read review
“Ask for room 20”
 of 5 bubbles jimfY4153UU, 21 Nov 2016 | Read review
“always ask for river view room even if need to pay bit more, worth it.”
 of 5 bubbles neilmN1354VM, 16 Nov 2016 | Read review
“good views at the front but not so good at the back”
 of 5 bubbles 623duncanm, 15 Nov 2016 | Read review
“we really enjoyed the river view from our room!”
 of 5 bubbles Enemark, 15 Nov 2016 | Read review
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