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Best Western Inverness Palace Hotel & Spa

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Traveller (371)
Room & Suite (253)
Dining (54)
Overview
  • Excellent45%
  • Very good34%
  • Average14%
  • Poor5%
  • Terrible2%
Travellers talk about
“the river”(362 reviews)
“starbucks coffee”(19 reviews)
“valet service”(19 reviews)
Free Wifi
Free Parking
Breakfast Buffet
Pool
Non-Smoking Hotel
Restaurant
Room Service
3 Star Hotel
All hotel details
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Rooms
29 Apr30 Apr
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (1,562)
There are newer reviews for Best Western Inverness Palace Hotel & Spa
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Traveller rating
655
498
199
83
31
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655
498
199
83
31
Show reviews that mention
All reviewsthe riverstarbucks coffeevalet servicesteam roomswimming poolleisure facilitiescoach partiescar parkleisure clublovely hotela river view roomrestaurant staffan upgradecity centrehuge bedbooked this hotelgreat room
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21 - 25 of 1,466 reviews
Reviewed 4 weeks ago

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Review collected in partnership with Best Western GB
Response from Della E, Revenue Management Assistant at Best Western Inverness Palace Hotel & SpaResponded 4 weeks ago

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Reviewed 15 March 2018

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Review collected in partnership with Best Western GB
Response from Della E, Revenue Management Assistant at Best Western Inverness Palace Hotel & SpaResponded 5 weeks ago

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Reviewed 15 March 2018

I spent three nights in Inverness on a fairly intensive research trip and found this an ideal base - great breakfast to last me through the day until bistro meals at night, with the occasional relaxing swim. The room was ideal - well equipped, lovely...More

Review collected in partnership with Best Western
2  Thank pbw9
Response from Della E, Revenue Management Assistant at Best Western Inverness Palace Hotel & SpaResponded 5 weeks ago

Hi Penny, Thanks again for such a lovely review, I'm so happy that you enjoyed your stay. It's great to hear such lovely things about the hotel and team. I hope that we can see you again soon. Kindest regards, Aimee

Reviewed 11 March 2018 via mobile

We booked for Mother’s Day dinner, and all was well until the meals arrived. All meals were great, except my mums. It arrived 20mins after everyone else’s and only because we re ordered it. Then after taking our order for pudding, they were out of...More

1  Thank FionaJML
Response from Della E, Revenue Management Assistant at Best Western Inverness Palace Hotel & SpaResponded 12 March 2018

Dear Fiona, Thank you so much for taking the time to write your review. I'm pleased that you enjoyed the food but sorry that you encountered so many issues with your meal. I'm glad that we were able to make up for it and hope...More

Reviewed 11 March 2018

Greeted with an upgrade to a riverview room we then had a fantastic few days stay at The Inverness Palace. Breakfast is superb with lots of Scottish specialities like potato cakes, porridge, Scottish breakfast rolls and of course haggis. No complaints about dinner either and...More

2  Thank Linda P
Response from Della E, Revenue Management Assistant at Best Western Inverness Palace Hotel & SpaResponded 12 March 2018

Thank you for your lovely review Linda. I'm delighted that you enjoyed the Scottish breakfast and dinner service. It's great to hear the team being complimented, Stephen will be so happy with his special mention. I'm very happy that you enjoyed your stay and I...More

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About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Pool
Free Parking
Room Service
Free High Speed Internet (WiFi)
Restaurant
Spa
Fitness Centre with Gym / Workout Room
Hotel Amenities
Free Parking
Room Service
Dry Cleaning
Meeting Rooms
Laundry Service
Banquet Room
Conference Facilities
Breakfast Available
Things to do
Pool
Restaurant
Spa
Hot Tub
Fitness Centre with Gym / Workout Room
Heated pool
Indoor pool
Sauna
Details
Price range
US$ 115 - US$ 486 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#17 Romantic Hotel in Inverness
Room types
Suites, Non-Smoking Rooms, Family Rooms
Details
Price range
US$ 115 - US$ 486 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#17 Romantic Hotel in Inverness
Room types
Suites, Non-Smoking Rooms, Family Rooms
Add Photo Photos
Traveller (371)
Room & Suite (253)
Dining (54)
Pool & Beach (23)
Amenities (11)
Business Centre & Event Rooms (2)
Questions & Answers
Ask a question
Susie G
29 January 2018|
AnswerShow all 2 answers
Response from Della E | Property representative |
Hi Susie, Yes we do have disabled/accessible rooms with showers. If you have any other questions please don't hesitate to ask. Kindest regards, Aimee
0
Votes
gkullis
12 December 2017|
AnswerShow all 2 answers
Response from Della E | Property representative |
Hi Gkullis, I'm sorry, TripAdvisor won't let me attach the link or document with the price list. If you search Google for Sleeping Beauty Salon Inverness. When you're on their website select Inverness Palace Hotel and... More
1
Vote
Kiwi110610
12 December 2017|
AnswerShow all 2 answers
Response from Della E | Property representative |
Hi Kiki110610, Thank you for your question. We do have a few rooms where we can accommodate three people in separate beds. If you have any more questions please don't hesitate to get in touch :) Kindest regards, Aimee
0
Votes
Room Tips
"Do not stay unless you are guaranteed a new room."
Read review
"ask for a castle view room"
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"Hotel is ideally situated, if you want to wake up with stunning views ask for a room at the front"
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"Very well situated for the city over looks the castle and river ness leisure facilities. Great food great..."
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