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3/12/2017 4/12/2017
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    Best Western Inverness Palace Hotel & Spa

    8 Ness Walk, Inverness IV3 5NG, Scotland
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    3/12/2017 4/12/2017
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     7 people are viewing this hotel
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    US$ 111
    US$ 93
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    Traveller (347)
    Room & Suite (225)
    Dining (51)
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    Overview
    • Excellent45%
    • Very good34%
    • Average14%
    • Poor5%
    • Terrible2%
    Travellers talk about
    “the river” (342 reviews)
    “valet service” (17 reviews)
    Free Wifi
    Free Parking
    Breakfast Buffet
    Pool
    Non-Smoking Hotel
    Restaurant
    Room Service
    3.0 Star Hotel
    All hotel details
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    Glen Mhor Hotel & Apartments
    1,410 reviews
    #24 of 36 hotels in Inverness
     
    Holiday Inn Express Inverness
    864 reviews
    #12 of 36 hotels in Inverness
     
    Kingsmills Hotel
    1,826 reviews
    #8 of 36 hotels in Inverness
     
    Glenmoriston Town House
    781 reviews
    #14 of 36 hotels in Inverness
     
    Rooms
    3 Dec4 Dec
    |
    1 room, 2 adults, 0 children
    Standard Room

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    Standard Room

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    Reviews (1,464)
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    1 - 5 of 1,372 reviews

    Reviewed 3 days ago via mobile

    £100+ for b&b did not represent good value. Bedroom tired and suitcase-battered. Breakfast room like something from ‘Crossroads’; smoked glass mirrors and cheap orange juice. Location is good but this whole operation needs an overhaul.More

    Thank Paulbpm
    Response from Della E, Revenue Management Assistant at Best Western Inverness Palace Hotel & SpaResponded yesterday

    Dear Paulbpm, Thank you so much for taking the time to write your review. I'm so sorry that you left feeling disappointed with your bedroom and breakfast. You'll be happy to hear that we have several refurbishment plans in store for 2018. I hope that...More

    Reviewed 3 days ago via mobile

    I stayed here for 9 nights over a 3 week period and the only negative thing is the food. The hotel now seems to cater for groups and coaches and that has had an impact on the quality of the evening food offer. The staff...More

    Thank Jim F
    Response from Della E, Revenue Management Assistant at Best Western Inverness Palace Hotel & SpaResponded 2 days ago

    Dear Jim, Thank you so much for taking the time to review your stays. I'm glad that you like the decor of the newly refurbished rooms and that you're impressed with the team. I'm sorry that you were left feeling so disappointed with the quality...More

    Reviewed 3 days ago

    Always enjoy staying at this hotel. Staff make you feel welcome and always treat you like an old friend. I would recommend this hotel to friends and relatives to stay if ever in Inverness. Very handy for shopping, just a few minutes walk to the...More

    Review collected in partnership with Best Western GB
    Thank monicamaclean
    Response from Della E, Revenue Management Assistant at Best Western Inverness Palace Hotel & SpaResponded 2 days ago

    Dear monicamaclean, I'm thrilled that we were able to welcome you back so soon. I'm glad that you enjoyed your stay and are impressed with the team. We look forward to seeing you again soon. Kindest regards, Aimee

    Reviewed 3 days ago

    Fantastic location right on the banks of the river and overlooking the castle, very clean and tidy rooms and friendly staff. Very comfortable reception area to sit and have a coffee. Plenty to see and do in Inverness and an easy 5 min walk to...More

    Review collected in partnership with Best Western GB
    Thank B8398ANiang
    Response from Della E, Revenue Management Assistant at Best Western Inverness Palace Hotel & SpaResponded 2 days ago

    Dear B8398ANiang, Thank you so much for taking the time to write your review. I'm glad that you were able to take advantage of our fantastic location (we're very lucky!) and relax in the newly refurbished reception area with a Starbucks. I hope that you...More

    Reviewed 4 days ago

    A weekend of pure relaxation. A spacious , warm room with all the amenities required. Comfortable foyer ( lovely decorated) where we relaxed with our books( and wine ). Fantastic location for shopping and the day was set up with a lovely breakfast . What...More

    Review collected in partnership with Best Western
    Thank sheilamackay1
    Response from Della E, Revenue Management Assistant at Best Western Inverness Palace Hotel & SpaResponded 2 days ago

    Dear sheilamackay1, Thank you so much for your lovely words! I'm thrilled that you enjoyed a relaxing stay and were able to take advantage of the fantastic shops around us. I believe an email has been sent with the colour yesterday. I hope that we...More

    Glen Mhor Hotel & Apartments
    1,410 reviews
    #24 of 36 hotels in Inverness
     
    Holiday Inn Express Inverness
    864 reviews
    #12 of 36 hotels in Inverness
     
    Kingsmills Hotel
    1,826 reviews
    #8 of 36 hotels in Inverness
     
    Glenmoriston Town House
    781 reviews
    #14 of 36 hotels in Inverness
     
    About
    Awards & Recognition
    Certificate of Excellence
    Amenities
    • Top amenities
    • Pool
    • Free Parking
    • Room Service
    • Free High Speed Internet ( WiFi )
    • Restaurant
    • Bar/Lounge
    • Spa
    • Fitness Centre with Gym / Workout Room
    • Hotel Amenities
    • Free Parking
    • Room Service
    • Dry Cleaning
    • Meeting Rooms
    • Laundry Service
    • Banquet Room
    • Conference Facilities
    • Breakfast Available
    • Things to do
    • Pool
    • Restaurant
    • Bar/Lounge
    • Spa
    • Hot Tub
    • Fitness Centre with Gym / Workout Room
    • Heated pool
    • Indoor pool
    Details
    • Price range
    • US$ 85 - US$ 346 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Hotel Style
    • #17 Romantic Hotel in Inverness
    • Room types
    • Suites ,
    • Non-Smoking Rooms ,
    • Family Rooms
    • Number of rooms
    • 110
    • Reservation Options
    • TripAdvisor is proud to partner with Booking.com, Hotels.com, Priceline, Expedia, Orbitz, Travelocity, getaroom.com, Hotwire, Cancelon, Evoline ltd and TripOnline SA so you can book your Best Western Inverness Palace Hotel & Spa reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
    • Location
    • United Kingdom >
    • Scotland >
    • Scottish Highlands >
    • Inverness
    • Also Known As
    • Best Western Inverness Palace Hotel And Spa ,
    • Best Western Inverness Palace Hotel Inverness ,
    • Inverness Best Western ,
    • Best Western Inverness Palace Hotel & Spa Scotland
    Add Photo Photos
    Traveller (347)
    Room & Suite (225)
    Dining (51)
    Pool & Beach (23)
    Hotel & Grounds (245)
    Bathroom (15)
    Business Centre & Event Rooms (2)
    Family and Play Areas (1)
    Nearby
    Glenmoriston Town House
    781 reviews
    .38 km away
     
    Holiday Inn Express Inverness
    864 reviews
    2.79 km away
     
    Kingsmills Hotel
    1,826 reviews
    1.26 km away
     
    Glen Mhor Hotel & Apartments
    1,410 reviews
    .27 km away
     
    Nearby Restaurants
    Rocpool Restaurant
    1,693 reviews
    .09 km away
    Urquhart's Restaurant
    643 reviews
    .11 km away
    Cafe 1
    952 reviews
    .21 km away
    The Castle Tavern
    1,298 reviews
    .21 km away
    Nearby Attractions
    River Ness
    1,902 reviews
    .06 km away
    Inverness Museum and Art Gallery
    415 reviews
    .22 km away
    Inverness Cathedral
    383 reviews
    .15 km away
    Inverness Castle
    531 reviews
    .15 km away
    Ask a question
    Questions & Answers
    Keshhav T
    21 September 2017|
    AnswerShow all 3 answers
    Response from Johnbhoy83 | Reviewed this property |
    It's about 10 miles from hotel, there's a bus service from the airport to city and it's a few mins walk from there.
    1
    Vote
    whiterabbit2754
    2 May 2017|
    AnswerShow all 3 answers
    Response from Della E | Property representative |
    Hi whiterabbit2754, Thanks for your question and I wanted to let you know that yes, we do have rooms which have "wet rooms". We also have frames and seats for use in the room on request. I hope this helps and thanks... More
    1
    Vote
    Bonnie B
    4 April 2017|
    Answer
    Response from Della E | Property representative |
    Hi Bonnie B, Thank you for your message, bookings through Great Rail Journeys are automatically allocated into Classic rooms. If you would like an upgrade then please contact Great Rail or the hotel directly to check... More
    1
    Vote
    Room Tips
    "A room with a view of the river and palace- and preferably a bay window too if you are lucky."
    Read review
    "The palace room with king bed- oversized with River view"
    Read review
    "rooms overlooking the river have the best views"
    Read review
    "Ask for a room in the main hotel if you want to use the pool. Otherwise you have to walk across the parking..."
    Read review
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