We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
The latest reviews. The lowest prices. The perfect place to shop for hotels.

Mercure Inverness Hotel

Show Prices
Enter dates for lowest prices
powered by PriceFinder
Check In Check Out
1 room 2 adults 0 children
We check 200+ sites to find the latest and lowest prices.
Professional photos
Mercure Inverness Hotel
View Map
{"widget":{"name":"ibex_photo_carousel","template":"ibex_photo_carousel__widget","dust":{"nav_controls":"ibex_photo_carousel__nav_controls"},"moduleList":["handlers"],"divClasses":"prw_rup prw_ibex_photo_carousel","js":{"handlers":"(ta.prwidgets.getjs(this,'handlers'))"}},"scriptFlags":null,"containerClass":null}
Add Photo Write a Review
Turn Your Opinions into Points!
Turn your opinions into JPMiles
Turn your opinions into PAYBACK Points
*You can enroll in only one programme at a time to earn rewards for reviews.
JPMiles / Payback Arrow
JPMiles / PAYBACK
50

1,051 Reviews from our TripAdvisor Community

Traveller rating
Traveller type
Time of year
Language
  • More
There are newer reviews for Mercure Inverness Hotel
See the most recent reviews
Showing 950: English reviews
Cleveland, Ohio
Reviewed 9 May 2016

I recently stayed at the Mercure Inverness Hotel and would not go back to it. The owners need to spend a little money and bring the rooms up to 2016 quality. My room was a compact double, which is small, but was fine for one person. The carpeting looked as if it had not been cleaned in years and was...

 Report
Helpful?
Thank Jill K
FraserPeterkin, General Manager at Mercure Inverness Hotel, responded to this review

Dear Guest Thank you for taking the time to review your recent stay with us, I am sincerely sorry that you have left the hotel with unresolved issues. I would like the opportunity to discuss these with you and would appreciate it if you could contact me directly, unfortunately the rules of this forum do not allow me to post...

Newcastle upon Tyne, United Kingdom
Reviewed 7 May 2016 via mobile

Very nice hotel indeed. Ideally located for central Inverness shops, railway station etc etc. Breakfast was outstanding with a fabulous selection of options - one of the best I have had in a long time. Room was very adequate and comfortable.

 Report
Helpful?
1Thank nph32
FraserPeterkin, General Manager at Mercure Inverness Hotel, responded to this review

Dear Guest Thank you for choosing to stay with us and for taking the time to review your visit. I am glad to hear that you enjoyed our central location and our Breakfast! I have shared your feedback with our team as it does help us as we continually try to improve our service. I do hope that we can...

Peterhead, United Kingdom
Reviewed 5 May 2016

Upgraded to a privilege room which was lovely - very fresh and clean with excellent shower. A bit noisy at night but was to be expected as staying in City. Central areas somewhat shabby but obviously in process of upgrading the hotel. Staff pleasant - special thanks to Susan in Dining Room for her friendly service.

 Report
Helpful?
1Thank jbuc2016
FraserPeterkin, General Manager at Mercure Inverness Hotel, responded to this review

Dear Guest Thank you for taking the time to review your recent stay, I am please to see that you enjoyed your visit and I have shared your feedback with our team. As you noticed we are in the process of upgrading the Hotel and have further exciting plans to follow. I do hope that we can welcome you back...

Cardiff, United Kingdom
Reviewed 3 May 2016

Stayed here for 2 nights Saturday and Sunday.....what a difference between the 2 nights!! Saturday was noisy, from guests inside coming back early hours, Sunday much quieter. The hotel is fine, staff very friendly, breakfast good. We had room 405 facing the river, quite quiet as it is at the end of the corridor on the 4th floor. The location...

 Report
Helpful?
1Thank MaggieT93
FraserPeterkin, General Manager at Mercure Inverness Hotel, responded to this review

Dear Guest Thank you for choosing to stay with us and for reviewing your stay. I appreciate your constructive feedback, I am sorry that some other guests disturbed your stay. I will share your feedback with our team to encourage them as we continually try to improve our services. I do hope that we can welcome you back in the...

East Riding of Yorkshire, United Kingdom
Reviewed 1 May 2016

Stayed 2 nights after visiting friends in Sutherland. Very convenient for the station and town. Hotel room was very spacious and clean, bed very comfy but hard pillows. Decor a little dated. Nice view of the river but several fans on roof below could be noisy in summer with windows open (Room 304) Bathroom in complete need of refurbishment old...

 Report
Helpful?
1Thank noreen_7
FraserPeterkin, General Manager at Mercure Inverness Hotel, responded to this review

Dear Guest Thank you for taking the time to review your stay with us, I am glad to hear that you enjoyed the majority of it and I appreciate your constructive feedback. Please be assured that we will use this as we continually try to improve our service, we are currently working on very exciting refurbishment plans for later this...

Newcastle, United Kingdom
Reviewed 28 April 2016

Stayed for 4 nights while working away Rooms had everything you need good size and brilliant views over the river the breakfast was good and the staff were always very friendly the parking isnt the best as its used by visitors to the gym and i was in a van so limited suitable spaces One night person next door to...

 Report
Helpful?
1Thank Rachael M
FraserPeterkin, General Manager at Mercure Inverness Hotel, responded to this review

Dear Guest Thank you for taking the time to review your stay with us, please accept my apologies that another guest disrupted to your stay but I am pleased to hear it was dealt with by our team. I do hope that we can welcome you back in the near future. Kind regards Fraser Peterkin General Manager

Glenrothes, United Kingdom
Reviewed 27 April 2016

On arrival the staff were very helpful and the location on the river is ideal and central for all attractions. Our initial room on the 1st floor was reasonable and we would have settled there if it wasn't for the draft coming in through the bathroom window. As it was late and no maintenance staff were available, we were moved...

 Report
Helpful?
1Thank GAZZIGS
FraserPeterkin, General Manager at Mercure Inverness Hotel, responded to this review

Dear Guest Thank you for choosing to stay with us and for taking the time to review your stay. I am pleased to hear that Suzi was able to help when a maintenance issue arose. I do hope that you found time to enjoy our central location. I hope that we can welcome you back in the near future. Kind...

Greater London, United Kingdom
Reviewed 24 April 2016

Stayed here for 5 nights (3 and 2 separately). The hotel is well-located in the heart of Inverness along the river as well as within walking distance to various pubs and restaurants. Room for the first 3 nights is small compare to the room for another 2 nights which is large but somehow feel "empty" and have not been refurbished...

 Report
Helpful?
Thank vspeang
FraserPeterkin, General Manager at Mercure Inverness Hotel, responded to this review

Dear Guest Thank you for taking the time to review your recent stays with us, I appreciate your honest and constructive feedback and we will use this as we continually try to improve our service. We do have varying sizes of rooms and I apologise that you were allocated such differing rooms and also that you were disturbed by noise...

United Kingdom
Reviewed 23 April 2016

Love coming here. Slap bang in the middle of the city and very close to the train station which suits me! Boy on the reception was very friendly and the room was what I've come to expect, tidy and clean. Everything is explained to you and I'm always asked how my day has been etc whenever I check in to...

 Report
Helpful?
Thank Graham B
FraserPeterkin, General Manager at Mercure Inverness Hotel, responded to this review

Dear Guest Thank you for your excellent review, I am delighted that you enjoyed your visit to Inverness and found our team helpful. I have shared your review with them to encourage them to keep up the great work they do and continually try to improve our service. It is always extra nice to get such great feedback from a...

Saint Paul, Minnesota
Reviewed 19 April 2016

Review collected in partnership with Mercure Hotels
 Report
Helpful?
1Thank steven1258
FraserPeterkin, General Manager at Mercure Inverness Hotel, responded to this review

188 photos of this hotel

Traveller photos: See what travellers like you saw

Viewed
All Traveller Photos (153)
Viewed
View from Room (14)
Viewed
Bathroom (16)
Viewed
Hotel & Grounds (13)
Viewed
Room/Suite (43)
Viewed
Pool/Beach Area (2)
Viewed
Dining (3)
Viewed
Other (62)

Management photos: Courtesy of the property manager

Viewed
All Management Photos (35)
Viewed
Hotel & Grounds (4)
Viewed
Room/Suite (17)
Viewed
Business Centre/Function Rooms (6)
Viewed
Bathroom (1)
Viewed
Dining (2)
Viewed
Other (5)
Check In Check Out
Hotels you might also like...
Travellers also viewed these Inverness hotels
0.2 km away
Premier Inn Inverness Centre (River Ness) Hotel
0.2 km away
pentahotel Inverness
pentahotel Inverness
#21 of 34 in Inverness
1,129 reviews
0.3 km away
BEST WESTERN Inverness Palace Hotel & Spa
Show Prices
Show Prices
Show Prices
0.2 km away
Royal Highland Hotel
Royal Highland Hotel
#17 of 34 in Inverness
1,734 reviews
0.5 km away
Glen Mhor Hotel & Apartments
0.2 km away
Columba Hotel, Inverness
Columba Hotel, Inverness
#26 of 34 in Inverness
1,144 reviews
Show Prices
Show Prices
Show Prices

Amenities

Highlights
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Room Service
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
  • Accessible rooms
  • Family Rooms
Internet
  • Free Internet
  • Public Wifi
  • Free High Speed Internet ( WiFi )
Services
  • Meeting Rooms
  • Banquet Room
  • Conference Facilities
  • Room Service
  • Dry Cleaning
  • Business Centre with Internet Access
  • Laundry Service
Official Description (provided by the hotel)
Choose the Mercure Inverness Hotel situated in the heart of Inverness' vibrant city centre on the bank of the River Ness, with the bustle of the thirving shops and local nightlife right on the doorstep. You can't get more central than this! ... more   less 

Additional Information about Mercure Inverness Hotel

Address: 33 Church Street, Inverness IV1 1DX, Scotland
Region: United Kingdom > Scotland > Scottish Highlands > Inverness
Price Range: ₹ 6,797 - ₹ 18,817 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Mercure Inverness Hotel 3*
Number of rooms: 118
Reservation Options:
TripAdvisor is proud to partner with Expedia, Booking.com, Hotels.com, Hotwire, ACCOR, Travelocity, Cancelon, Priceline, getaroom.com, TripOnline SA, Cheap Tickets, Evoline ltd and HotelQuickly so you can book your Mercure Inverness Hotel reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Ramada Inverness
Inverness Ramada
Mercure Inverness Hotel Scotland
Is This Your TripAdvisor Listing?
Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.
Claim Your Listing

Questions & Answers

Here's what travellers have asked, with answers from Mercure Inverness Hotel staff and other travellers.
8 questions
Ask a question

See all questions (8)

Questions? Get answers from Mercure Inverness Hotel staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Avoid floors where renovation is taking place”
  • Example of discreet notification of additional room service charges
philmP2373RY, 22 Apr 2017 | Read review
“Room quiet”
margaretharley2017, 18 Apr 2017 | Read review
“do not accept a room overlooking the Church street if you are a light sleeper”
TerryG1950, 7 Apr 2017 | Read review
“Choose another hotel”
C5710IKdavidm, 3 Apr 2017 | Read review
“One side of the hotel looks out on to Church Street or you could have a room that looks out on to the River Ness.”
Ross859, 2 Mar 2017 | Read review
5 of 5