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Mercure Inverness Hotel

1,256 reviews
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Traveller (192)
Room & Suite (98)
Dining (6)
Overview
  • Excellent16%
  • Very good30%
  • Average32%
  • Poor14%
  • Terrible8%
Travellers talk about
“the river”(186 reviews)
“superior room”(13 reviews)
Free Wifi
Parking
Breakfast Buffet
Non-Smoking Hotel
Restaurant
Room Service
Suites
4.0 Star Hotel
All hotel details
Rooms
4 Mar5 Mar
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (1,256)Write a Review
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201 - 205 of 1,136 reviews
Reviewed 7 April 2017

Staff were good, car parking was not good and having to pay to park at your hotel is a joke. The meals were good as was the breakfast. Noise coming from outside at night until early hours not good and the windows need more soundproofingMore

1  Thank TerryG1950
Response from FraserPeterkin, General Manager at Mercure Inverness HotelResponded 16 April 2017

Dear Guest Thank you for taking the time to review your recent stay, I appreciate your constructive and positive comments and we will us this feedback as we continually try to improve our service. I do hope that we can welcome you back at some...More

Reviewed 6 April 2017

I hear that this hotel has been refurbished and boy was it lovely. The room was spacious and the décor was so comfortable and clean. The food was also really nice. The portions were not so huge it overfaced me but I wasn't left hungry...More

1  Thank Dealande
Response from FraserPeterkin, General Manager at Mercure Inverness HotelResponded 7 April 2017

Dear Guest Thank you for taking the time to review your recent stay, I appreciate your positive and constructive feedback and I will share this with our team as we continually try to improve our service. I am glad to hear that you appreciated the...More

Reviewed 6 April 2017

Stayed for my wedding anniversary and what a disappointment. Tired, outdated room with poor decor. River views, breakfast and the location were about the only positive. The staff were ok. Breakfast was well presented, plenty of choice and we'll cooked but not overly impressive. Well...More

1  Thank Steve W
Response from FraserPeterkin, General Manager at Mercure Inverness HotelResponded 7 April 2017

Dear Guest Thank you for taking the time to review your recent stay with us, I am sincerely sorry that you have left the hotel with unresolved issues. I would like the opportunity to discuss these with you and would appreciate it if you could...More

Reviewed 3 April 2017 via mobile

Single room with double bed. Staff not interested in complaints. No drawers or wardrobe in room. No hair dryer in room. No place for toilet roll holder in bathroom it's so small. Will complain to travel provider. Would definitely not recommend this placeMore

1  Thank screscent
Response from FraserPeterkin, General Manager at Mercure Inverness HotelResponded 4 April 2017

Dear Guest Thank you for taking the time to review your recent stay with us, I am sincerely sorry that you have left the hotel with unresolved issues. I would like the opportunity to discuss these with you and would appreciate it if you could...More

Reviewed 1 April 2017

Visited today for a quiet drink - being in town on a saturday I prefer the hotels as they tend to be away from the baying crowds. Ordered a Stella in the new, improved lounge and I was slightly irritated that there was over an...More

1  Thank eldrakyn
Response from FraserPeterkin, General Manager at Mercure Inverness HotelResponded 4 April 2017

Dear Guest Thank you for your review, I am sorry that you were not satisfied with the pint served. We do pour to the Stella standard and all our staff have received training from Stella on this standard but as you pointed out it was...More

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About
Amenities
Top amenities
Restaurant
Fitness Centre with Gym / Workout Room
Room Service
Free High Speed Internet ( WiFi )
Bar/Lounge
Hotel Amenities
Room Service
Business Centre with Internet Access
Dry Cleaning
Meeting Rooms
Laundry Service
Banquet Room
Multilingual Staff
Conference Facilities
Things to do
Restaurant
Fitness Centre with Gym / Workout Room
Bar/Lounge
Details
Price range
US$ 75 - US$ 327 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#10 Luxury Hotel in Inverness
Room types
Suites, Non-Smoking Rooms, Accessible rooms
Details
Price range
US$ 75 - US$ 327 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#10 Luxury Hotel in Inverness
Room types
Suites, Non-Smoking Rooms, Accessible rooms
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Traveller (192)
Room & Suite (98)
Dining (6)
Pool & Beach (2)
Business Centre & Event Rooms (4)
Questions & Answers
Ask a question
IrishAlie
21 February 2018|
Answer
Response from Toshers | Reviewed this property |
3 ping UK plug
0
Votes
Shona H
23 January 2018|
Answer
Response from Farimads | Reviewed this property |
Yes there is a lift
0
Votes
Shona H
23 January 2018|
AnswerShow all 5 answers
Response from Toshers | Reviewed this property |
Yes
1
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Room Tips
"River Views"
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"Disabled travellers should be very wary of this hotel. The staff are not sufficiently informed of facilities."
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"Ask for a river view"
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"If you like quite - take a room facing the river, the other side can be very noisy as facing a road"
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