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Mercure Inverness Hotel

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Traveller (194)
Room & Suite (97)
Dining (6)
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Overview
  • Excellent16%
  • Very good32%
  • Average30%
  • Poor14%
  • Terrible8%
Travellers talk about
“the river”(196 reviews)
“superior room”(13 reviews)
AMENITIES
Free Wifi
Parking
Breakfast Buffet
Non-Smoking Hotel
Restaurant
Room Service
Suites
4 Star Hotel
All hotel details
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Reviews (1,304)
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204
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365
163
98
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All reviewsthe riversuperior rooma river view roomreception stafftrain stationcity centrenesshighlands
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131 - 135 of 1,180 reviews
Reviewed 3 October 2017

Step 1: accept booking from a client of over a decade who pays premium rate for Privilege room with river view. Step 2: on arrival, allocate client Privilege room on 5th floor on other side of hotel. Step 3: when client complains, allocate room on...More

1  Thank whitbyladYorkshire
Response from FraserPeterkin, General Manager at Mercure Inverness HotelResponded 8 October 2017

Dear Guest Thank you for taking the time to review your recent stay with us, I am sincerely sorry that you have left the hotel with unresolved issues. I would like the opportunity to discuss these with you and would appreciate it if you could...More

Reviewed 30 September 2017 via mobile

Just popped in to your bar for a drink while visiting the town centre. staff completely ignored me for 10 min despite there only being one other customer who had managed to get served some how, my wife used your facilities and we left. The...More

1  Thank Simon P
Reviewed 29 September 2017

After spending the day driving up via Fort William I taking in some amazing views of Scotland the arrival at the hotel was extremely disappointing. I arrived at the run down building that had no parking available so I had to park a £80,000 car...More

1  Thank Mackr7
Response from FraserPeterkin, General Manager at Mercure Inverness HotelResponded 8 October 2017

Dear Guest Thank you for taking the time to review your recent stay with us, I am sincerely sorry that you have left the hotel with unresolved issues. I would like the opportunity to discuss these with you and would appreciate it if you could...More

Reviewed 28 September 2017 via mobile

In the heart of Inverness, right near the River Ness, shops and restaurants, the Mercure has a great location to be able to walk to everything. Rooms are small but clean. Amenities are minimal. The shower was excellent and hot. The meals were average. The...More

Thank grandma_sue63
Reviewed 28 September 2017

Mercure Inverness Hotel is located right along the river and in the city centre. The hotel is fairly new and the rooms are nive decorated with comfortable beds. My advice is to ask for a quiet room, not facing Church Street! The breakfast was good...More

1  Thank IngerMargrethe
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About
Amenities
Top amenities
Restaurant
Fitness Centre with Gym / Workout Room
Room Service
Free High Speed Internet (WiFi)
Bar/Lounge
Hotel Amenities
Room Service
Business Centre with Internet Access
Dry Cleaning
Meeting Rooms
Laundry Service
Banquet Room
Multilingual Staff
Conference Facilities
Things to do
Restaurant
Fitness Centre with Gym / Workout Room
Bar/Lounge
Details
Price range
US$ 142 - US$ 352 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#10 Luxury Hotel in Inverness
Room types
Suites, Non-Smoking Rooms, Accessible rooms
Details
Price range
US$ 142 - US$ 352 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#10 Luxury Hotel in Inverness
Room types
Suites, Non-Smoking Rooms, Accessible rooms
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Traveller (194)
Room & Suite (97)
Dining (6)
Pool & Beach (2)
Business Centre & Event Rooms (4)
Questions & Answers
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Mike B
4 April 2018|
AnswerShow all 3 answers
Response from potaracke | Reviewed this property |
sorry....just now seen this. I don't really remember...about $10 a day.
0
Votes
IrishAlie
21 February 2018|
Answer
Response from Toshers | Reviewed this property |
3 ping UK plug
0
Votes
Shona H
23 January 2018|
Answer
Response from Farimads | Reviewed this property |
Yes there is a lift
0
Votes
Room Tips
"Go Riverside for a quieter room"
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"Book a room with a river view"
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"Ask for a river ness view room"
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"Don’t stay here. Sleep in a doorway outside."
Read review
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