Mercure Inverness Hotel
33 Church Street, Inverness IV1 1DX Scotland
2 people are viewing this hotel
$63
$63
$127
$62
Priceline$63
Hotels.com$63
travelup.com$127
View all 19 deals
Prices are provided by our partners, and reflect average nightly room rates, including taxes and fees that are fixed, known to our partners, and due at time of booking. Other miscellaneous taxes and hotel fees which are not fixed or due at time of booking may be payable at the property at time of stay. Please see our partners for more details.
Full view
View all photos (191)191
Room & Suite (96)
Dining (11)
About
#31 of 37 hotels in Inverness
Location
Cleanliness
Service
Value
Choose the Mercure Inverness Hotel for your stay with it’s beautiful Scottish modern interior design. Experience with the bustle of the thriving shops and local nightlife right on the doorstep. Inverness station is less than 5 minutes’ walk from the hotel. You can't get more central than this! Each stylish room at Mercure Inverness offers en-suite facilities, flat-screen TV, hairdryer and tea/coffee making facilities. Room service is available enjoy 24-hours. Dine in the Brasserie Restaurant and enjoy a traditional Scottish malt or a trendy pink gin in our 33 Church Street Bar with stunning views across the river Ness. The city’s airport is 10 miles from the hotel and the legendary Loch Ness is 6 miles away.
Read more
Suggest edits to improve what we show.Improve this listing
Property amenities
Paid public parking on-site
Free High Speed Internet (WiFi)
Bar / lounge
Billiards
Highchairs available
Business Centre with Internet Access
Conference facilities
Baggage storage
Parking
Wifi
Restaurant
Breakfast available
Breakfast buffet
Breakfast in the room
Complimentary Instant Coffee
Complimentary tea
Kids' meals
Wine / champagne
Banquet room
Meeting rooms
Non-smoking hotel
First aid kit
24-hour check-in
24-hour front desk
Express check-in / check-out
Dry cleaning
Laundry service
Show more
Room features
Blackout curtains
Bathrobes
Desk
Dining area
Housekeeping
Flatscreen TV
Sofa bed
Bath / shower
Room service
Safe
Telephone
Wake-up service / alarm clock
Radio
Complimentary toiletries
Hair dryer
Show more
Room types
City view
Non-smoking rooms
Suites
Good to know
HOTEL CLASS
HOTEL STYLE
City View
Mid-range
Languages Spoken
English
Location
100Great for walkers
Grade: 100 out of 100
138Restaurantswithin 0.5 km
69Attractionswithin 0.5 km
579Reviews22Q+A97Room tips
Reviews
Traveller rating
- 138
- 158
- 134
- 87
- 62
Time of year
Traveller type
Language
More
Selected filters
- Filter
- English
Popular mentions
Sort by:
Most Recent
Avoid room 309!! Firstly onto a very noisy street best if you stay get a view onto river. So half the lights not working in room, kettle only boils once and you have to fill it up in shower as sink to small, double bed stuck into a corner but it was clean enough. And then middle of the night fire alarm set off no staff making sure folks are out No roll call and once back in alarm kept going off for ages after and a false alarm. Terrible but we did get half our money back but if honest feel cheated as didn’t get a sleep all night.
Read more
Date of stay: January 2023Trip type: Travelled with family
Room Tip: Make sure you get a river view as other side of hotel soooooo noisy.
See more room tips
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Stayed here for the nite for girly nite away and it was fantastic. Highly recommend for anyone to stay here staff were great and rooms were very nice. Close to everything shops and pubs 😊. Would definitely come back with friends and stay again
Read more
Date of stay: January 2023Trip type: Travelled with friends
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
1 Helpful vote
Helpful
Response from Fraser Peterkin, General Manager at Mercure Inverness Hotel
Responded 1 week ago
Dear Guest We very much appreciate your comments regarding your stay at the Mercure Inverness Hotel. It is always a pleasure to receive positive and constructive feedback. I will share your comments with the team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience and we hope to see you again very soon. Kind Regards Fraser Peterkin
Read more
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Have been a guest at the Mercure Hotel many times, even before when it was the Caledonian Hotel. This 3 night stay was very disappointing, check in was slightly late, room 324 was a Riverview upgrade, strictly speaking it had a ‘ riverview ‘ however the domestics storage encroached the view significantly, the room was ok, bathroom small but clean, bed ok. The room as stated was beside the domestic storage and behind the lift shafts, noisy, the area directly above on floor 4 had furniture being noisily moved throughout our stay. We tried to access the hotel bar on our first night, bar was closed due to cashing up, we were offered a drink if we waited, worst was to come, Hogmany, I had phone a week in advance to ask if the hotel was holding a New Year’s event, I was informed that there would be no event however the bar would be open until 1 am, the bar was closed at 11pm, extremely disappointing and contrary to the advice I’d received, a New Year’s 3 night stay at a supposedly 4 star hotel without a bar at the bells 🤬. Left today with a £30 bill for parking in front of the hotel in the old residents car park, sold off to a private operator. Happy New Year 🥳 …
Read more
Date of stay: January 2023
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from Fraser Peterkin, General Manager at Mercure Inverness Hotel
Responded 4 weeks ago
Dear Guest Thank you for taking the time to review your recent stay with us, I am sincerely sorry that you have left the hotel with unresolved issues. I would like the opportunity to discuss these with you and would appreciate it if you could contact me or my Operations Manager directly, unfortunately the rules of this forum do not allow me to post contact details. In the meantime please be assured that your feedback has been shared with our team and will be used as we continually try to improve our service. Kind regards Fraser Peterkin
Read more
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Excellent hotel in the centre of Inverness. We stayed in a privilege room on the 5th floor. The room was very spacious with two large windows looking onto the street. The shower room is quite small but was in a good condition with fantastic smelling products. The bed was large and very comfortable. Dressing gowns and slippers were available for us to use. We had breakfast both mornings. It was outstanding. The food was piping hot and although I don’t eat it I was told that the haggis was very good. The croissants were flaky and very tasty. We would definitely stay here again.
Read more
Date of stay: December 2022Trip type: Travelled with friends
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from Fraser Peterkin, General Manager at Mercure Inverness Hotel
Responded 22 Dec 2022
Dear Guest We very much appreciate your comments regarding your stay at the Mercure Inverness Hotel. It is always a pleasure to receive positive and constructive feedback. I will share your comments with the team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience and we hope to see you again very soon. Kind Regards Fraser Peterkin
Read more
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
We have stayed at this Hotel numerous times in the past, as it’s right in the town centre. We normally just book a compact room as this keeps the price down, but this time we booked a Privilege room and requested the river side view, which we got. As usual, the staff were all excellent to deal with and check in was very easy. We were allocated room 304 and the room itself was huge with a large comfy bed. A coffee machine is provided in the Privilege rooms, which is a nice touch but the machine is tricky to work. If you didn’t tip it back when you insert the pod, it loaded incorrectly and just destroyed the pod. The toilet is generally fairly small, with a very small wash hand basin, in which the pop up plug didn’t work. The shower though is quite large and worked well. The worst part about the room was the lighting. It is totally inadequate. If you have clothes in the wardrobe / shelved area, for example, you could do with a torch to find your desired item of clothing. Lighting also poor at the large dressing table mirror. On the whole though, we enjoyed the stay in the larger room and will book again in the future.…
Read more
Date of stay: December 2022Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from Fraser Peterkin, General Manager at Mercure Inverness Hotel
Responded 17 Dec 2022
Dear Guest We very much appreciate your comments regarding your stay at the Mercure Inverness Hotel. It is always a pleasure to receive positive and constructive feedback. I will share your comments with the team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience and we hope to see you again very soon. Kind Regards Fraser Peterkin
Read more
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Stayed at the Mercure, checked out today. Hotel was all round great but the reception staff and breakfast staff were particularly amazing. Went down for breakfast this morning and had the warmest welcome from Kelsie. She explained things clearly (breakfasts can be confusing in hotels sometimes) and was smiling and happy the whole time. She asked all about our trip and made us feel incredibly welcome and we could see she was doing this with all of the guests she spoke to. She is a credit to your hotel. We will definitely stay at Mercure again if we're back in Inverness.
Read more
Date of stay: December 2022Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from Fraser Peterkin, General Manager at Mercure Inverness Hotel
Responded 17 Dec 2022
Dear Guest We very much appreciate your comments regarding your stay at the Mercure Inverness Hotel. It is always a pleasure to receive positive and constructive feedback. I will share your comments with Kelsie the team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience and we hope to see you again very soon. Kind Regards Fraser Peterkin
Read more
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Amazing from the minute I walked in the front door up to the moment I left. Lovely welcome from a very bubbly staff member called Natalie. While checking us in she took the time to chat with us asking us how our journey was and what brought us to Inverness for the weekend and when we explained it was a last minute trip away with out the children she then went on to recommend things for us to see/do while in the city aswell as some lovely restaurants and lots of bars (sampled quite a few of them) and very glad she did because her suggestions were top notch. I have an accor membership however my partner made the reservation on booking.com and upon explaining this to Natalie she explained that in order to receive accor points the booking has to be done via the accor website however she honored the welcome drink and complimentary upgrade with my gold status and the room was absolutely amazing. Lovely spacious room on the 4th floor with a spectacular view of the river! Breakfast the next morning also lived up to par. Buffet style with plenty of choice if you don't feel like a fry up. Everything was kept well stocked up and the hot food was nice and fresh, especially the eggs that get fried there and then at the buffet area - can't get fresher than that. We have already made a reservation to return in the new year and can't wait to be back. …
Read more
Date of stay: November 2022Trip type: Travelled as a couple
Room Tip: Make time to speak to the staff and get suggestions and recommendations of where to go / dine....
See more room tips
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from Fraser Peterkin, General Manager at Mercure Inverness Hotel
Responded 5 Dec 2022
Dear Guest We very much appreciate your comments regarding your stay at the Mercure Inverness Hotel. It is always a pleasure to receive positive and constructive feedback. I will share your comments with the team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience and we hope to see you again very soon. Kind Regards Fraser Peterkin
Read more
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
This was my second stay with my husband at this hotel (19th Nov). We stayed in a prestige room on the first floor. The room was very spacious and clean. The bathroom had a massive shower with good water pressure. The air conditioning meant we could heat up or cool down to room to suit us. We had dinner and drinks in the restaurant down stairs. Kien and Bobbi were very welcoming and helpful in the restaurant. Good selection of drinks in the bar. I've not had a midori and lemonade in ages. Chloe on the front desk was also very polite and friendly. Breakfast was buffet style and very nice. Yes, you can hear the revelers outside during the evening, but as the hotel is so central to all of these bars/restaurants and nightspots, it's not going to ruin my stay. Once the TV was on I couldn't hear anything outside. …
Read more
Date of stay: November 2022Trip type: Travelled as a couple
Value
Location
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
1 Helpful vote
Helpful
Response from Fraser Peterkin, General Manager at Mercure Inverness Hotel
Responded 5 Dec 2022
Dear Guest We very much appreciate your comments regarding your stay at the Mercure Inverness Hotel. It is always a pleasure to receive positive and constructive feedback. I will share your comments with the team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience and we hope to see you again very soon. Kind Regards Fraser Peterkin
Read more
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Booked with some trepidation following reading previous reviews, all I can think is they somewhere else. We had a fantastic privilege room with riverside view and hills in the distance. Massive comfortable bed and space to hold a party in. Staff very helpful at checking and throughout our stay and would book again in a heartbeat. Parking was plentiful and spacious at the back of the hotel. Thank you.
Read more
Date of stay: November 2022Trip type: Travelled as a couple
Value
Location
Service
Room Tip: Try and get a privilege room, there are benefits to being an Accor member.
See more room tips
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from Fraser Peterkin, General Manager at Mercure Inverness Hotel
Responded 21 Nov 2022
Dear Guest We very much appreciate your comments regarding your stay at the Mercure Inverness Hotel. It is always a pleasure to receive positive and constructive feedback. I will share your comments with the team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience and we hope to see you again very soon. Kind Regards Fraser Peterkin
Read more
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Myself & teenage daughter had a twin room for a show at Eden Court, 10 mins walk max. Great location & housekeeping lady was very kind to us by getting us toothbrushes & toothpaste in morning as we hadn't packed ours! Highly recommend Comfort Foods across from hotel, huge breakfast! 😋
Read more
Date of stay: November 2022Trip type: Travelled with family
Room Tip: Park at Rose St if overnight, I was £7 from 2pm Sat to 2pm Sun
See more room tips
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from Fraser Peterkin, General Manager at Mercure Inverness Hotel
Responded 14 Nov 2022
Dear Guest We very much appreciate your comments regarding your stay at the Mercure Inverness Hotel. It is always a pleasure to receive positive and constructive feedback. I will share your comments with the team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience and we hope to see you again very soon. Kind Regards Fraser Peterkin
Read more
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
PRICE RANGE
$57 - $175 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
ramada inverness, inverness ramada
LOCATION
United KingdomScotlandScottish HighlandsInverness
NUMBER OF ROOMS
121
Is This Your Tripadvisor Listing?
Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.
Claim Your ListingMERCURE INVERNESS HOTEL (Scotland) - Hotel Reviews, Photos, Rate Comparison - Tripadvisor
Frequently Asked Questions about Mercure Inverness Hotel
Which popular attractions are close to Mercure Inverness Hotel?
Nearby attractions include The Malt Room (0.06 km), North Coast 500 (0.2 km), and River Ness (0.2 km).
What are some of the property amenities at Mercure Inverness Hotel?
Some of the more popular amenities offered include free wifi, an on-site restaurant, and a lounge.
Which room amenities are available at Mercure Inverness Hotel?
Top room amenities include a flat screen TV, blackout curtains, and a desk.
What food & drink options are available at Mercure Inverness Hotel?
Guests can enjoy an on-site restaurant, a lounge, and breakfast during their stay.
Is parking available at Mercure Inverness Hotel?
Yes, paid public parking nearby and paid public parking on-site are available to guests.
What are some restaurants close to Mercure Inverness Hotel?
Conveniently located restaurants include Milk Bar, River House Restaurant, and Miele's Gelateria.
Is Mercure Inverness Hotel located near the city centre?
Yes, it is 0.5 km away from the centre of Inverness.
Are any cleaning services offered at Mercure Inverness Hotel?
Yes, dry cleaning and laundry service are offered to guests.
Does Mercure Inverness Hotel offer any business services?
Yes, it conveniently offers a business centre, meeting rooms, and a banquet room.
Are there any historical sites close to Mercure Inverness Hotel?
Many travellers enjoy visiting Inverness Castle Viewpoint (0.2 km), Inverness Town House (0.1 km), and Highland Railway Company 1914-1919 Memorial (0.2 km).
Does Mercure Inverness Hotel have any great views?
Yes, guests often enjoy the city view available here.