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The Waterside Hotel

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The Waterside Hotel
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527 Reviews from our TripAdvisor Community

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Showing 497: English reviews
Edinburgh, United Kingdom
Reviewed yesterday NEW

Superior room was spacious, lovely, very clean and warm with great views over the River Ness. Bathroom was very spacious with a great shower! Food excellent and staff very helpful. Lovely fire in the bar area. Will definitely be back!

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Helpful?
Thank Anne Marie B B
Bobcaygeon, Canada
Reviewed 1 week ago

This hotel was quiet and in a central location to shops and restaurants. Being riverside it was a lovely walk in a quiet, historical neighbourhood. Staff was friendly and knowledgable about area restaurants. The room on the second floor was clean, the bed was comfortable. The hotel room was quite cozy, (on the smaller size) and a tiny bathroom. We...

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Thank Jennifer H
inverness
Reviewed 1 week ago

This is our third year , at the waterside ,and it keeps getting better , the staff are friendly and attentive . The meal was really good and plenty of it. The dancing was great , nice chance to do Scottish dancing and everyone joined in . Can't fault it and will definitely go back .

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Thank nessieInverness
Aberdeen, United Kingdom
Reviewed 2 weeks ago

Wonderful 3 days. Great service by staff all willing to go that extra mile for you. Food superb. Hotel warm and cosy and spotlessly clean. Plus hotel was in an excellent location, overlooking the River Ness and only 10 minutes walk to shops.

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Thank 815rosie
Aberdeenshire, United Kingdom
Reviewed 2 weeks ago via mobile

We have just returned from a fantastic 3 day break at the Waterside for New Year with our parents. We couldn't fault anything. The staff were superb and went the extra mile every time. The hotel was spotless throughout and the food and entertainment was exceptional. We will definitely consider returning again next year.

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Thank Audrey D
Winscombe, United Kingdom
Reviewed 2 weeks ago

I arrivied early off the plane and the receptionist was very accommodating in finding me a room that was available. Single room was average and adequate, I think if I stayed again I would have a double. Very clean. I could see the river from my side room, bonus. Extra blankets provided when a storm arrived. Breakfast staff very welcoming...

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Thank Carolyne D
Reviewed 4 weeks ago via mobile

Visited the waterside for a high tea recently and found the experience disappointing. We usually visit once a month when attending a show . On this visit we found the service was not up to the usual standard. We had to wait to place our order followed by another long wait to be served. When finished our main course we...

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Helpful?
Thank Eddie C
Waterside1819, Owner at The Waterside Hotel, responded to this review

Hello Eddie, thank you for taking the time to review your most recent visit with us. I am so sorry the service this visit didn't match our usual standards and left you feeling disappointed. I will look into this and make sure we address the issues you have highlighted. We would love to have you back again in the future...

Scotland
Reviewed 11 December 2016

Spent a night here and was very impressed. Staff were very efficient, lovely room, cosy bed and great shower. Breakfast first class and great food choices. Will be back and recommend this hotel for its location too.

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Thank SHAZRScotland
Waterside1819, Owner at The Waterside Hotel, responded to this review

Thank you for your review and we are delighted you enjoyed your stay so much. We wish you many happy travels.

stirling
Reviewed 9 December 2016

My wife and I have stayed in Inverness many many times but this was our first time here. My first impressions were really positive as there had obviously been quite an effort put into Christmas decorations and the whole place was very welcoming. Our room was well sized and very clean which is always a good start, we ventured into...

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Helpful?
Thank stirling2010
Waterside1819, Owner at The Waterside Hotel, responded to this review

Hello and thank you for your very welcome review. We are delighted you have found us and we look forward to welcoming you both again soon. Merry Christmas from all of us at The Waterside.

Bolton, United Kingdom
Reviewed 7 December 2016

Hotel is well situated close to the river and easy walking distance of the city centre. Only issues is limited parking spaces and no lift. Drinks are expensive and perhaps the hotel management can justify the cost of drinks.Apart from that the food is first class and the staff are a credit to the hotel.

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1Thank 99michael
Waterside1819, Owner at The Waterside Hotel, responded to this review

Hello Michael, thank you for your review and feedback. I am delighted you enjoyed your stay and were well looked after.

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Amenities

Highlights
  • Free Parking
  • Restaurant
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
  • Room Service
About the property
  • Non-Smoking Hotel
  • Wheelchair Access
Food & drink at the hotel
The Waterside Restaurant
The Waterside Restaurant
Cuisines: Scottish, British, Seafood
Things to do
  • Restaurant
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
  • Accessible rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Free Parking
  • Meeting Rooms
  • Room Service
  • Dry Cleaning
  • Laundry Service
Official Description (provided by the hotel)
Beautifully and centrally located on the river Ness banks, The Waterside Hotel offers comfortable accommodation, very friendly staff and outstanding cuisine. Management at staff will help you plan your stay in Inverness making sure you make the best of your stay in the capital of the Highlands. Inverness city centre, Eden Court Theatre, Saint Andrews Cathedral and The Ness Islands are all within 5 minutes walk from the hotel. Loch Ness is 8 miles away. ... more   less 

Additional Information about The Waterside Hotel

Address: 19 Ness Bank, Inverness IV2 4SF, Scotland
Region: United Kingdom > Scotland > Scottish Highlands > Inverness
Price Range: ₹ 3,991 - ₹ 11,640 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — The Waterside Hotel 3*
Number of rooms: 35
Reservation Options:
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Also Known As:
Waterside Hotel Inverness
The Waterside Hotel Inverness, Scotland
Hotel Style:
#18 Romantic Hotel in Inverness
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Questions & Answers

Here's what travellers have asked, with answers from The Waterside Hotel staff and other travellers.
4 questions
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4 days ago
Perth

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Questions? Get answers from The Waterside Hotel staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Ask for rooms that are not above kitchen or bar if you sleep lightly.”
 of 5 bubbles Car0lyneD, 2 Jan 2017 | Read review
“The rooms are all good, but the ones in the adjacent building are great,”
 of 5 bubbles hughcunningham, 18 Nov 2016 | Read review
“The rooms facing the river have lovely views”
 of 5 bubbles nataliem182, 18 Nov 2016 | Read review
“Ask for a river view.”
 of 5 bubbles Carole17, 13 Nov 2016 | Read review
“Room with view over river”
 of 5 bubbles 48jimm, 10 Nov 2016 | Read review
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