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4.5
#14 of 103 hotels in Glasgow
Location
Cleanliness
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Tripadvisor gives a Travellers’ Choice award to accommodations, attractions and restaurants that consistently earn great reviews from travellers and are ranked within the top 10% of properties on Tripadvisor.
The 4-star Apex City of Glasgow Hotel is located in the heart of Scotland’s fashion capital. Its idyllic location, eye-catching exterior and tasteful interior makes it the perfect place to stay. Featuring boutique bedrooms and sumptuous suites with free Wi-Fi and a modern restaurant and bar, your Apex adventure awaits. Feel at home in spacious rooms which feature a flat-screen TV, mini fridge, and hot drinks station to cater to all your needs. With a comfy bed and spacious en suite, enjoy showering with Antipodes organic toiletries, helping you to stay green while you stay clean. If you’re feeling extra special, elevate your stay by booking the Duplex Suite which offers a birds-eye view of the city’s skyline. Cots and highchairs are available on request. Find happiness in food and drink at The Lounge. With a stylish vibe indicative of the city itself, our chefs pour their heart into their cooking to win over yours, so whether it’s a bite for breakfast or a delicious three course dinner, treat your taste buds to an adventure. Make your city stay simple and be well-connected here. On the edge of bustling Bath Street, find yourself surrounded by theatres, shops, and event centres including the SECC and OVO Hyrdo. Plus, Glasgow Central Station and Queen Street Railway Station are both just a 5 to 10-minute walk away. It’s adventuring made easy.
Star ratings are intended to indicate the general level of features, amenities, and services to expect. This property is classified according to Giata.
HOTEL STYLE
City View
Modern
Languages Spoken
English
Location
110 Bath Street, Glasgow G2 2EN Scotland
Apex City of Glasgow Hotel
1,921 reviews
Getting there
Great for walkers
Places to stay are graded on a 0-100 scale. The higher the grade, the easier it is for travellers to find restaurants and things to do within walking distance.
This summary was created by AI, based on recent reviews.
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The Apex City of Glasgow Hotel garners praise for its cleanliness and friendly service, with staff members frequently going the extra mile for guests. Many guests appreciate the spacious and comfortable rooms, despite occasional noise and varying opinions on decor. The central location is a hit for exploring the city, but some reviewers mention the noise can be bothersome.
Opinions on value are split, with some guests finding the pricing reasonable, while others balk at additional costs. Amenities like fresh coffee and tea are popular, though some guests miss room service.
Location
Convenient
Atmosphere
Welcoming
Rooms
Comfortable
Value
Reasonable
Cleanliness
Spotless
Noise level
Mixed
Service
Attentive
Amenities
Satisfactory
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We stayed here for 2 nights and we thoroughly enjoyed our stay. The hotel is perfectly located for those who want to hit the shops on Sauchiehall Street as it’s literally just around the corner. There are hundreds of eating places to choose from nearby and the receptionist was really helpful in pointing out the best places to visit. A trip to the Kelvingrove art gallery and museum is a must and you can get fabulous views of the city from The Lighthouse, which has an amazing spiral staircase. My partner loved having Sky Sports in our room and we chose to have breakfast on both the mornings we were there. There was plenty of choice and if you booked the night before, breakfast was discounted to £10. We came home with our very own Rennie the duck too 😃
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Date of stay: January 2020Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from LSturrock3, General Manager at Apex City of Glasgow Hotel
Responded 22 Jan 2020
Dear Guest Thank you for taking the time to review your recent stay with Apex City of Glasgow Hotel. I am delighted to receive your 5* review and wonderful comments. It is always nice to know when a guest has thoroughly enjoyed all aspects of their stay, and I will make sure that your comments are shared with the staff. We hope to welcome you back to the hotel in future. Warm Regards, Lindsay Sturrock General Manager
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Perfect location for our visit to Celtic Connections 2020! Nice room with really good and big bed, very good breakfast, helpful staff (except checkout).
But you can do better: We had to repeatedly ask to NOT have a new soap every day of our 9 night visit and please implement what so many other hotels do: leave towel on the floor if you want a new one - it is not environmentally OK to wash towels after one day's use during a 9 night stay! And we had to ask for toilet paper twice.
At check out, we were asked if we wanted a printed receipt or get it by e-mail. When you offer e-mail, you should at the same time swivel the screen so that the customer can look at the invoice. You did not, so I asked for printed and good that I did, as we were charged double price for our only breakfast and had to discuss to get it changed. That is why I do not rate service better than average.
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Review collected in partnership with this hotel
Date of stay: January 2020
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from LSturrock3, General Manager at Apex City of Glasgow Hotel
Responded 31 Jan 2020
Dear Guest Thank you for taking the time to review your recent stay with Apex City of Glasgow Hotel. I am happy to see you had an overall positive stay with us. I am sorry to hear about the issues you have raised regarding the Housekeeping of the room. We will be sure to take your suggestions under consideration. I am also sorry to hear about the issue with the breakfast double charge. I am glad our Front Office team was able to rectify the issue for you. Unfortunately - due to Data Protection - we are unable to tilt the screens as it may expose personal details, however our reception team are always happy to help with any bill queries. We hope to welcome you back to the hotel in future. Warm Regards, Lindsay Sturrock General Manager
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Booked in for a few nights part of a staycation for 2020 had arrived earlier than check in time which wasn't an issue I got checked in still although my room from 5th floor was changed to 8th floor not a major issue.
Gentleman on reception was welcoming plenty safety measures in place with staff in masks, screens, sanitiser, new/used pens etc. Room was clean plenty room bed and pillows very comfortable definitely one of the best sleeps i've had in a hotel in recent years although this hotel is city centre there is little to no noise with the exception of road works during the day which were noisy but not the hotels fault. Room was at the back of the hotel so not much of a view unlike the front facing rooms but still had windows which opened (blinds could have used a clean along with the windows).
Room had sky tv which was great many only have freeview, room tempeture was fine and air con easy to use. All towels came in unopened sealed bag so no contamination before you use them, house keeping would not come into room which is understandable but still provided towels, toilet roll etc.
Shower handle was loose and seemed to be a little water damage on the roof guessing from a leak at some point but in the grand scheme of things this is minor issues. Plenty plug sockets and lights within room also room had mini fridge, safe, iron & tea/coffee.
Hotel does have a lounge with bar and kitchen during my visit I never checked these out but the area did look warm and welcoming. Check out nice and quick lady on reception was lovely and wished me a good day. In all enjoyable stay especially in these uncertain times, would stay again.
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Date of stay: September 2020Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Had a great stay at this hotel, so closely located to the city centre. I was given the room on the 8th, which I was surprised of the views & loft style apartment. Could not of ask fir more as the provided all amenities, towels, slippers, gowns, toiletries, 2 TVS & both with full sky channels.
The breakfast was also decent with a small selection at the buffet & a large selection of a hot menu which is just enough & perfectly made.
I was here for 2 days on business, car parking is available on a pay meter located on all the streets & can be paid by phone, parking is free from 6pm-8am so that helps.
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Date of stay: January 2020Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from LSturrock3, General Manager at Apex City of Glasgow Hotel
Responded 18 Jan 2020
Dear Guest Thank you for taking the time to review your recent stay with Apex City of Glasgow Hotel. I am delighted to see you enjoyed your experience in one of our Duplex Suites. They really do offer a fantastic view of the city. I will ensure your comments are shared with all the staff. We hope you to welcome you back to the hotel in future. Warm Regards, Lindsay Sturrock General Manager
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We were in town for a shopping trip and opted for this hotel as I had stayed before. The staff were welcoming, informative and helpful.
We checked in quickly and walked into town - 5 minutes all downhill. The room was spacious, well decorated, comfortable and clean.
We had dinner in the evening. The restaurant waitress/manager was fantastic. She could not do enough to help us - even advising on the food. We had a fantastic meal. The restaurant was relaxed and had a great ambience.
We opted for breakfast in bed which was a feast and the food was hot - not always easy to achieve. The quality and quantity of the food was excellent and the hotel caters well for vegetarians.
Parking is simple with a QPark car park next door which the hotel discounts.
This is a hidden gem of a hotel. Great staff, service and facilities.
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Date of stay: January 2020Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from LSturrock3, General Manager at Apex City of Glasgow Hotel
Responded 10 Feb 2020
Dear Guest Thank you for taking the time to review your recent stay with Apex City of Glasgow Hotel. I am delighted to see that as a returning guest, we were able to meet the same standards you had come to expect. I will make sure to share your comments with all the staff, especially the restaurant manager who will be delighted to receive them. We hope to welcome you back to the hotel in future. Warm Regards, Lindsay Sturrock General Manager
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Paid £132 for one night with breakfast - kept waiting to check in for 20 minutes (only one person manning the desk), room was an ice-box and took an ages to warm up (heating only kicks in when the key is applied), and noisy water pipes kept me awake. Staffing is at a minimum. The restaurant staff were abundantly friendly and helpful by way of contrast - breakfast was ok without being excellent.
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Date of stay: February 2020
Location
Service
Sleep Quality
Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from LindsaySturrock, General Manager at Apex City of Glasgow Hotel
Responded 25 Mar 2020
Dear Guest, Thank you for leaving us your review, we appreciate the feedback. I am glad to hear our restaurant staff were able to provide you a friendly service for your time in the restaurant. I am however sorry to hear of the issues you encountered during your stay. It is a case on occasions where we will have less staff members on shift than we would like, particularly at times outside of peak check in time- this can be down to many reasons and is not always within our control. I apologise for the delay in your check in process - 20 minutes is certainly not the standard time for check in so we will look into this. Thank you for choosing to stay at Apex City of Glasgow hotel, we hope to welcome you back in the future to hopefully provide you the excellent service we strive to provide to all guests. Kind Regards, Lindsay Sturrock General Manager
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Lovely modern hotel, beautifully decorated. Bedroom had, wide screen TV, fridge, hairdryer and iron. Fab bathroom with large walk in shower.
DrinksbBar/breakast served downstairs but its not a restaurant as such. The cocktals were good.
Great location to shopping centre. Lots of bars and restaurants in the area.
The Howling Wolf bar is about 3 doors down and has live music until 3am so we did get disturbed by noise at night but overall its worth it for the cost and location of the hotel.
Would definitely return.
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Date of stay: December 2021Trip type: Travelled with friends
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Lindsay Sturrock, General Manager at Apex City of Glasgow Hotel
Responded 7 Dec 2021
Dear Roisinw954 Thank you for staying. Its good to read that you enjoyed your stay with us. Unfortunately having very central location might sometimes mean that it can be noisy outside. Glasgow never sleeps! Hopefully we can welcome you back soon. Kind Regards Lindsay Sturrock
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This was an excellent location for a quick city break to Glasgow. We stayed in a top floor duplex suite with floor to ceiling windows providing a stunning view across the city. Before we stayed we contacted the hotel about parking and received clear instructions (guests perhaps would benefit if these were on the website in FAQs) . All staff we came across were friendly and helpful, especially Laura on reception. The room was beautifully clean and modern and we appreciated all the little touches to make our stay special. Breakfast was table service and was very good with an extensive choice of hot food. The location is within easy walking distance to the city centre and shops but not near any really busy roads.
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Review collected in partnership with this hotel
Date of stay: October 2021
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Lindsay Sturrock, General Manager at Apex City of Glasgow Hotel
Responded 25 Oct 2021
Dear Rosie T Thank you so much for taking the time to leave a 5 star review. We are pleased to see that our team looked after you so well. We will be sure to pass on your lovely feedback to all of my colleagues as I know they will really appreciate it, specially Laura from Reception. Warm Regards, Lindsay
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Stayed here in a duplex suite, hotel looks all brand new and clean. Check in time was 2:30pm however our room wasn’t ready till after 4pm which was disappointing as we payed 50 pounds extra for a upgrade, reason for this was because the people in before us had late check out at 2pm. Shouldn’t really effect my booking as I’m paying money just like them, had our anniversary dinner booked in a restaurant for half 5 and had to phone to change the time due to this. We got a free drink each while we waited for our room but like I say I paid to upgrade the room and was expecting to get the full use time wise out of it which I didn’t.
Marcos in the bar area was great, really chatty and great to talk to. Was gutted when we went down later to find out his shift had ended.
View from the room was amazing and the bed was comfy. Loved the lay out of it all and the free mini bar plus the apex duck we got to take away.
Check out was 11am feel due to getting the room late by an hour this should have been extended to 12pm to save rushing about in the morning.
All in all enjoyed our stay and would come back again, hopefully next time we get the 10/10 experience
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Date of stay: March 2020Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from LindsaySturrock, General Manager at Apex City of Glasgow Hotel
Responded 25 Mar 2020
Dear Guest, Thank you for leaving us your review, we value your feedback. I am pleased to hear that you enjoyed many aspects of your stay, in particular the service provided by Marcos in the bar. I am glad that you liked your Duplex Suite and the unique view we offer of the City Centre. I am however very sorry to hear of the late check in for your room - we do aim to have every room to be ready for standard check in time, although on very rare occasions we are unable to get the room ready on time. I apologise sincerely for the effect this had on your stay. Should you wish to book again in the future, please contact us so we can ensure you get the best experience possible. Thank you for choosing to stay at Apex City of Glasgow, we hope to welcome you again soon. Kind Regards, Lindsay Sturrock General Manager
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I rarely write a review but having spent the first 2 weeks of November in Glasgow for work reasons, staying at the Apex, I feel compelled to acknowledge the exceptional level of service myself and colleagues received during our stay.
From the moment we arrived nothing was too much trouble, and the entire staff, from reception and restaurant, through to housekeeping and night portering were superb - professional, but very friendly, welcoming and attentive.
The hotel is fresh and modern, ideally located 30 seconds walk from Sauchiehall St and approximately 5 minutes walk from Glasgow City centre. My room was spacious, with a large and very comfortable bed, and was spotlessly clean.
Food at the hotel was very good (the breakfasts especially) - service was fast and efficient but without making you feel "rushed". The restaurant manager and her staff went above and beyond to accommodate our working hours, even delaying the finish of breakfast service to allow us to eat after returning from work overnight.
This was my first visit to Glasgow but intend to visit again, although as a "tourist" next time! Having experienced the Apex, I would definitely return. My thanks to Kristi, Damian and all their staff for absolutely making our stay!
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Date of stay: November 2021Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Lindsay Sturrock, General Manager at Apex City of Glasgow Hotel
Responded 29 Nov 2021
Dear Sarsfield D Thank you very much for taking the time to let us know about your 2 weeks stay with us during COP26 event. We are delighted that you enjoyed your stay and are planning to come back to stay again. We have passed your kind words over to the team. We know they will appreciate it . It was such a pleasure looking after you during this event and team felt sad to see you go. Thank you for making us and the city feel safe during this important event. Hopefully we can welcome you back soon! Lindsay Hopef
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There are more places to choose from in the Glasgow area.
PRICE RANGE
₹9,336 - ₹15,980 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
marks hotel glasgow, bewley hotel
FORMERLY KNOWN AS
Marks Hotel
LOCATION
United KingdomScotlandGlasgowCity Centre
NUMBER OF ROOMS
104
Prices are provided by our partners, and reflect average nightly room rates, including taxes and fees that are fixed, known to our partners, and due at time of booking. Please see our partners for more details.
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Yes, it offers wheelchair access, reduced mobility rooms, and facilities for disabled guests. For specific enquiries, we recommend calling ahead to confirm.
