Booked the hotel for a gig at Hydro fab location , pity bar closes early as would have been good to come back for a drink. Room was adequate can't complain about the stay.... Few weeks later recieved a parking fine emailed hotel, appealed fine. Appeal refused and email ignored by hotel. Called the hotel and said Manager is here but you can't speak to him send an email asked for email address to be told can't have his email need to email sales have done I await a response for thr second time. Appealed again with popla. Oh and at first they hung up on me when I said what call was about and kept hanging up when I called again and again !! Changed phones and yip they picked up same person answerd send email is all they would help with. I suspect I'm not the first to be stung.
Stayed for a 3 day conference. Noise insulation with other rooms and from noise road is really bad. Friendly staff, clean. Shower was very bad, hardly any water pressure. Noise from the street and from other “room parties” was very loud. Breakfast just ok. The best thing was the Kimbo espresso coffee machine.
Stayed for a night here, with my mum and dad. We arrived at 5:30 but had to wait 20 minutes for our rooms. Restaurant closed but was not told this at the time of booking. Those 2 things aside, it was a very pleasant stay. Rooms good, breakfast ok and everything else fine. I would recommend this hotel, perfect for the Hydro where I went to a concert.
We stayed here to go to see Deacon Blue at the Hydro Glasgow and it was a great stay only yards away from the arena also walking distance of some great pubs and restaurants we also did the tour bus from here which was so interesting 👍
Absolute disgrace of a place. Yes the location may be great for SEC and Hydro events but the venue itself is terrible. Checked in for a pre booked 3 night stay to attend a conference last week. On check in was informed that the restaurant was closed. No compensation offered, was just told there are snacks available at reception (pot noodle or crisps). Allocated a room on the 2nd floor and told I would have to use the stairs as the lift is out of order. Organised an early breakfast (restaurant open for breakfast only as they only have a breakfast chef) only to arrive at pre arranged time (15 minutes earlier than normal breakfast start) to be told nothing available so I would have to come back at normal time. Room was small and in need of a deep clean. Stains on walls, shower hanging from holder, plugs not working. Had I booked this hotel myself I would have left. Went to the hotel bar after a conference dinner to watch the football on TV and the Batman informed us he would be closing the bar at 22:30 as he was back on shift at 06:30. Not an issue until the football finished at 21:45 and he decided to turn TV off and close. Not very professional at all. Breakfast is 07:00 to 10:00 but when we went down at 08:45 we were told all the food had been eaten as they had more people than they realised. Surely they know how many guests are staying. Never had any housemaid visit the room. No clean towels, no bin emptied or bedding change. Do yourselves a favour and stay well away…