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Hilton Glasgow Grosvenor Hotel

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#34 of 95 Hotels in Glasgow
Certificate of Excellence
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Hilton Glasgow Grosvenor Hotel
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1,295 Reviews from our TripAdvisor Community

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There are newer reviews for Hilton Glasgow Grosvenor Hotel
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Showing 1,255: English reviews
Reviewed 7 May 2015

Thoroughly enjoyable and relaxing stay at Hilton Grosvenor in Glasgow. Staff were lovely and extremely accommodating. We were upgraded on arrival and the room was beautiful. Breakfast was great the following morning. Would highly recommend this hotel.

Review collected in partnership with Hilton Hotels & Resorts
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Helpful?
Thank 273emilye
Loraine B, Hotel Administrator at Hilton Glasgow Grosvenor Hotel, responded to this review

Dear 273emilye Thank you for taking the time to write a review of the Hilton Glasgow Grosvenor. It was fantastic to hear that you enjoyed your visit. I was delighted to hear that you especially enjoyed your upgraded room and our breakfast which I agree is brilliant. We hope to welcome you back to the Hilton Glasgow Grosvenor in the...

Minneapolis, United States
Reviewed 7 May 2015

The hotel is located near shopping, dining, museums, subway and many activities. The service team was extraordinary and made us feel very welcome. We used the breakfast plan, and in addition to custom cooked items, there was a nice buffet. Internet was a bit dicey, but after a visit to the hotel bar, who cares!

Review collected in partnership with Hilton Hotels & Resorts
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Helpful?
Thank E. Clarke P
Loraine B, Hotel Administrator at Hilton Glasgow Grosvenor Hotel, responded to this review

Dear E Clarke P Thank you for writing a review of the Hilton Glasgow Grosvenor following your visit. It was fantastic to hear that you enjoyed your stay, especially appreciating our location and the helpfulness of our entire team. I have taken this opportunity to share your compliments with everyone here as this encourages us to continue providing the best...

Boston, Massachusetts
Reviewed 6 May 2015

only stayed one night in a suite that was underwhelming but location was great. Our key never worked and they had to let us in and out each time. Good thing it was only one night. They did however cover our cab fare to the airport and offer breakfast for the inconvenience.

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Helpful?
2Thank NEMMom
Loraine B, Hotel Administrator at Hilton Glasgow Grosvenor Hotel, responded to this review

Dear NEMMom Thank you for taking the time to review your stay at the Hilton Glasgow Grosvenor. I was very sorry to hear of the difficulties you experienced with your room key during your visit and can assure you that our team understood the inconvenience and frustration this caused you and worked hard to rectify this. Please be assured that...

Seattle, United States
Reviewed 4 May 2015

Good location, near metro stations and walking distance to some city attractions. GPS took me to back door. Hotel Parking is limited but if you can find a space on the street behind the Hotel it is free. Bar is a bit noisy (for my 'senior' taste). Staff is very friendly.

Review collected in partnership with Hilton Hotels & Resorts
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Helpful?
1Thank Edward F
Loraine B, Hotel Administrator at Hilton Glasgow Grosvenor Hotel, responded to this review

Dear Edward F Thank you for reviewing your stay at the Hilton Glasgow Grosvenor. It was great to hear that you enjoyed your visit and I have taken this opportunity to share your experience with our entire team. We always strive to provide the best experience to all our guests and all feedback assists us to constantly improve. We look...

Sheffield, United Kingdom
Reviewed 2 May 2015

Five of us went to Glasgow to see a friend and stayed here for one night. The rooms were comfortable and the staff friendly and helpful. The flush on my toilet was a bit temperamental. Breakfast was very much as one would expect. The hotel is opposite the Botanical Gardens with beautiful Spring flowerbeds. The greenhouses are worth a visit.

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Helpful?
Thank Doctormacc
Loraine B, Hotel Administrator at Hilton Glasgow Grosvenor Hotel, responded to this review

Dear Doctormacc Thank you for your review of the Hilton Glasgow Grosvenor. It was fantastic to hear that you enjoyed your stay, however I have highlighted the temperamental toilet flush you experienced with our Head of Maintenance. Please be assured that your feedback has been shared with the entire team and we thank you for taking the time to write...

Mason, Michigan
Reviewed 1 May 2015

I have stayed at this hotel on two separate occasions now and would gladly stay a third. Location: This hotel is on the west end, close to the university and botanical gardens. This is not city center, but it is really close to the subway and easy to get anywhere. This west end is a vibrant part of glasgow, there...

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Helpful?
Thank Jason B
Loraine B, Hotel Administrator at Hilton Glasgow Grosvenor Hotel, responded to this review

Dear Jason B Thank you for your review of the Hilton Glasgow Grosvenor following your latest stay. It was great to hear that you enjoyed your visit and thank you for taking the time to share your experience. Our entire team strive to provide all our guests with the best service, whether it's a first or sixtieth stay and I...

Alloway, New Jersey
Reviewed 23 April 2015

We stayed here for 2 nights out of our 14 day road trip to explore Scotland. I chose this hotel because we were visiting our daughter, a veterinary student at the University and this hotel was in close proximity to the school and her apartment. It is also right across the street from the Botanical Gardens and some great shopping...

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Helpful?
Thank jewelekuhar
Loraine B, Hotel Administrator at Hilton Glasgow Grosvenor Hotel, responded to this review

Dear jewelekuhar Thank you for taking the time to review your visit to the Hilton Glasgow Grosvenor. It was fantastic to hear that you enjoyed your stay, especially our bedrooms and the local area. We always welcome feedback as this lets us know what we are doing right and what we can improve on. We hope that you choose to...

Clitheroe
Reviewed 22 April 2015

Conveniently located for the West End this is a hotel that has obviously been recently had a significant money spent.Restaraunt and reception are first class,but bar area is disappointing. Rooms are very comfortable but downside is those at the front have significant traffic noise from the busy Great Western Road . Car parking and having to either walk through Waitrose...

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Helpful?
Thank Peter B
Loraine B, Hotel Administrator at Hilton Glasgow Grosvenor Hotel, responded to this review

Dear Peter B Thanks for your review of the Hilton Glasgow Grosvenor following your visit. It is always lovely when a guest enjoys their stay and hearing about it only strengthens our commitment to provide the best service. I have taken this opportunity to share your feedback and compliments with the entire team as this assists us to improve how...

Reviewed 22 April 2015 via mobile

I stayed here with family for a wedding and the 2 days we stayed were all good. The room did not have anything wrong and the staff were friendly. Also Waitrose is literally on the doorstep if you need to go shopping Basically I recommend this hotel for wedding venues and the west end of glasgow

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Helpful?
Thank Evan S
Loraine B, Hotel Administrator at Hilton Glasgow Grosvenor Hotel, responded to this review

Dear Evan S Thank you for taking the time to review the Hilton Glasgow Grosvenor. It was great to hear that you enjoyed your visit, especially for such a special occasion. I have passed your feedback to our entire team as this encourages us to constantly provide the best service to all our guests. We look forward to welcoming you...

Reviewed 16 April 2015

We were allocated a premium room which was at the back of the hotel and was extremely noisy as overlooked the hotel extractor fans, car park, wheely bins and the delivery bay for a supermarket so woken very early each morning by noise and constant hum noise in the room from the fans.

Review collected in partnership with Hilton Hotels & Resorts
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Thank T3270QOkarenw
Loraine B, Hotel Administrator at Hilton Glasgow Grosvenor Hotel, responded to this review

Dear T3270QOkarenw Thank you for your review of the Hilton Glasgow Grosvenor It was disappointing to hear that you were dissatisfied with your room. I can assure you that had our team been made aware of the issues you experienced on your first night, a room move would have been immediately offered for the remainder of your stay. I have...

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Amenities

Highlights
  • Room Service
  • Restaurant
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
  • Pets Allowed ( Dog / Pet Friendly )
Food & drink at the hotel
Things to do
  • Restaurant
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Paid Wifi
  • Paid Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Room Service
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Conference Facilities
  • Multilingual Staff
  • Babysitting
Official Description (provided by the hotel)
Situated in the heart of Glasgow's vibrant and bustling West End and within walking distance of Glasgow University, the Hilton Glasgow Grosvenor hotel is the perfect place to stay during your visit to Scotland's biggest city. Excellent transport links give Guests easy access to the SECC, Glasgow city center and Glasgow International Airport. Enjoy great local produce in the highly acclaimed Bo'vine Restaurant and fabulous cocktails in the award winning bobar. Complimentary access to the leisure facilities at the nearby Hilton Glasgow hotel allows you to relax and rejuvenate in the indoor pool and fully-equipped fitness center. Offering friendly, responsive and professional service in a highly desirable setting, the Hilton Glasgow Grosvenor hotel has everything you need to make the most of your time in Glasgow. ... more   less 

Additional Information about Hilton Glasgow Grosvenor Hotel

Address: 1 - 9 Grosvenor Terrace | Great Western Road, Glasgow G12 0TA, Scotland
Region: United Kingdom > Scotland > Glasgow
Price Range: ₹ 6,481 - ₹ 15,008 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Hilton Glasgow Grosvenor Hotel 4*
Number of rooms: 96
Reservation Options:
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Also Known As:
Glasgow Hilton
Hilton Glasgow Grosvenor Hotel Scotland
Hotel Style:
#16 Luxury Hotel in Glasgow
#23 Business Hotel in Glasgow
#26 Romantic Hotel in Glasgow
#43 Family Hotel in Glasgow
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Questions & Answers

Here's what travellers have asked, with answers from Hilton Glasgow Grosvenor Hotel staff and other travellers.
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Palm Beach Gardens, Florida
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Questions? Get answers from Hilton Glasgow Grosvenor Hotel staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Quieter away from the elevator. Grosvenor Terrace side for Botanic Gardens view (some traffic noise) Grosvenor Lane side for quieter rooms.”
 of 5 bubbles Zumba12, 10 Jan 2017 | Read review
“We had a bedroom with a view of the Botanical Gardens lovely. Only minimal traffic noise so we'd prefer to be there again.”
 of 5 bubbles Maurticia51, 3 Jan 2017 | Read review
“Ask to be moved if booked into 101, 201 or 301.”
 of 5 bubbles ChristianH830, 3 Dec 2016 | Read review
“Get a room overlooking the Botanic Gardens”
 of 5 bubbles IanGIanG, 22 Nov 2016 | Read review
“Try to get a room with a view over the Botanical Gardens”
 of 5 bubbles JCSwee, 4 Nov 2016 | Read review
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