1 Congress Road Strathclyde, Glasgow G3 8QT Scotland
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What you can expect during your stay
- Hand sanitiser available to guests & staff
- Regularly sanitised high-traffic areas
- Staff required to regularly wash hands
Updated 20/11/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
A note from Crowne Plaza Glasgow, an IHG Hotel
Updated 20/11/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
About
Property amenities
Paid private parking on-site
Free internet
Indoor pool
Fitness Centre with Gym / Workout Room
Restaurant
Highchairs available
Taxi service
Business Centre with Internet Access
Parking
Wifi
Paid wifi
Fitness / spa changing rooms
Sauna
Breakfast available
Breakfast buffet
Breakfast in the room
Complimentary Instant Coffee
Complimentary tea
Kids' meals
Outdoor dining area
Special diet menus
Conference facilities
Banquet room
Meeting rooms
Spa
Facial treatments
Head massage
Steam room
Baggage storage
Concierge
Currency exchange
Non-smoking hotel
ATM on site
24-hour front desk
Dry cleaning
Laundry service
Ironing service
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Room features
Blackout curtains
Air conditioning
Desk
Housekeeping
Interconnected rooms available
Refrigerator
Flatscreen TV
Bath / shower
Room service
Telephone
Wardrobe / wardrobe
Iron
Laptop safe
Wake-up service / alarm clock
Electric kettle
On-demand films
Complimentary toiletries
Hair dryer
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Room types
City view
Non-smoking rooms
Suites
Good to know
HOTEL CLASS
HOTEL STYLE
Great View
Business
Languages Spoken
English, Polish
Hotel links
Location
Full view
77Somewhat walkable
Grade: 77 out of 100
14Restaurantswithin 0.5 km
8Attractionswithin 0.5 km
3002Reviews56Q+A100Room tips
Reviews
Traveller rating
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- 1,050
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- 225
- 126
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Popular mentions
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+1
Took my daughter away for the night here last week and had a wonderful stay. I upgraded to the Executive Suite with 2 bedrooms on the 15th floor and the views were amazing. This also gave us access to the Executive Club Room which provided a continental breakfast, soft drinks and tea, coffee etc during the day and free wine or beer in the evening. My bed in the room was big and comfortable though the tv could have been bigger. Had dinner at night which was tasty and plenty of it and in fact I couldn't finish it. Breakfast was lovely too with plenty of choice in the buffet. All in all a great stay and worth every penny, will definitely stay again.
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Date of stay: June 2022Trip type: Travelled with family
Helpful
Supposed to be a premium room, TV was tiny compared with other 4 ihg group hotels we have stayed in recently.Club lounge was unmanned and a guest came in and sat there with bare feet.We were not offered the breakfast as an amenity for Diamond status.This hotel rooms are becoming dated which is a shame as most of the staff are excellent.Been here a number of times but will struggle to come back.
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Date of stay: June 2022Trip type: Travelled as a couple
Room Tip: Avoid the club lounge and premium rooms are not wirth the extra cost.
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Helpful
Response from Angela Elliot, Guest Services / Front Office at Crowne Plaza Glasgow, an IHG Hotel
Responded 5 days ago
Good Morning Annabella Thank you for taking the time to leave your constructive review. We value all feedback and care about our Guests. Can I ask you if you can please email me directly guestexperience@cpglasgow.valoreurope.com Kind Regards Angela Elliot Guest Relations
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My friend and I have just had thee most amazing massages from JAC and JETMIRA at the Riverside Beauty at the Riverside Crown Plaza in Glasgow. The girls are very professional but also friendly enough to make you feel very much at ease. The beauty rooms are spotless and the oils and treatments are second to none. I would recommend either of the girls, all in all a great experience. Thank you so much, JAC and JETMIRA.
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Date of stay: June 2022
Location
Service
Helpful
Response from Angela Elliot, Guest Services / Front Office at Crowne Plaza Glasgow, an IHG Hotel
Responded 1 week ago
Good Morning J929CCanned Thank you so much for your fabulous feedback and excellent scoring. Delighted you enjoyed your visit to us. You will need to come back again and have 'Afternoon Tea' with Cocktails afterwards. Look forward to welcoming you back Kind Regards Angela Elliot Guest Relaltions
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We went to use the spa facilities. Firstly we stood for ages waiting for someone to come to the spa reception to help us. A good ten minutes standing there. Once we got into the spa the entire place was dirty and covered in dust and hairs! We didn’t bother to shower after the swim and quickly got dressed and just had showers at home. Changing rooms(pictured) were just boggin. Had I been a guest in the hotel this would’ve been a massive disappointment and it did put me off staying in the hotel. Cleanliness of a spa facility seems like a major priority for hygiene. We also received a £100 parking ticket from the hotel which we had to phone them directly to cancel as we were guests! Unnecessary stress. Won’t return.
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Date of stay: May 2022Trip type: Travelled as a couple
Helpful
Response from Angela Elliot, Guest Services / Front Office at Crowne Plaza Glasgow, an IHG Hotel
Responded 2 weeks ago
Good Morning Drsirloin Thank you for bringing this to our attention. This is not the experience that we want any of our Guests to have if staying over or not. Can you please email me directly on guestexperience@cpglasgow.valoreurope.com so we can discuss further Kind Regards Angela Elliot Guest Relations
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The hotel is ideally positioned for gigs at Ovo Hydro just a two minute walk away. The hotel is clean, the bedrooms spotless, nice shower room, and good breakfast. What lets it down (and this is the second time its happened in 2 months), is that the Hotel must and do know when gigs are finishing, and yet they again fail to put enough people behind the bar to cope. Queues of up to 20 people at each side of the bar, and only two bar staff, and eventually a third. Still not enough by a long shot. Half an hour wait to get a drink is just sloppy management. Will it effect my decision to stay there the next time? Yes probably.
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Date of stay: June 2022
Rooms
Service
Sleep Quality
Helpful
Response from Angela Elliot, Guest Services / Front Office at Crowne Plaza Glasgow, an IHG Hotel
Responded 4 weeks ago
Good Afternoon Grahame Thank you for your positive and constructive feedback. Your comments will be passed over to our Teams for training and improvements. All of your feedback is important to us. We do hope we can look forward to welcoming you back to Crowne Plaza Glasgow in the near future. Kind Regards Angela Elliot Guest Relations
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We stayed at the Crowne Plaza this past Monday night for a show at the Hydro. We booked a twin room which was well equipped and a good size, with comfy single beds, and a nice size bathroom. We were on the first floor and still had a great view of the riverside. I would imagine the views higher up are very impressive of the city. My only issues with the room was firstly the shower pressure, this was very poor compared to even budget hotels such as the Premier Inn and Travelodge, for a Crowne Plaza in a such an ideal location I do think this should be looked into. Also the TV in the room was very small and in need of an upgrade, maybe one mounted to the wall to make the room feel that bit more modern. The hotel is in an ideal location for the Hydro and SECC, only around a 2-3 min walk which is perfect for after a gig, and a 25 min walk down the river to Central Station. The reception area, bar and restaurant are particular impressive looking and created a nice atmosphere in the lobby area. We didn’t eat in the restaurant in the evening so can’t comment on the food but the breakfast in the morning was outstanding and well worth the money. The bar is well stocked although very pricey, the pints were more expensive than in the arena, but it was fine for a late drink after the show. We used the leisure facilities at the hotel which are free to use including a gym , swimming pool, sauna, steam room and Jacuzzi. The pool is a good size and everything was nice and clean and in good working order, however the gym is a bit small and outdated, they could do with upgrading the running machines specifically which were very rattily. There is a huge car park at the hotel with plenty of spaces, it is advertised on the website at £7.50 per night however the hotel staff said this was free to use, so I’m not sure if this has changed recently. I did phone the hotel yesterday to double check this as I didn’t want to get a parking fine, and they informed me that as long as the car is registered on the reception, the parking is overridden and free to use. I would just like to thank the reception team for reassuring me of this and they were incredibly helpful. Overall I would definitely recommend this hotel if you are going to a show at the Hydro, and we will no doubt be back next time we have a night away in this area.…
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Date of stay: May 2022
Rooms
Service
Sleep Quality
Helpful
Response from Angela Elliot, Guest Services / Front Office at Crowne Plaza Glasgow, an IHG Hotel
Responded 4 weeks ago
Good Morning' Ryan Thank you for your positive and constructive feedback regarding your stay. All your comments are being passed over to our Teams so we take on board what you have said regarding our showers and tvs. This will go towards any refurbishment plans Delighted you enjoyed over all. We look forward to welcoming you back to Crowne Plaza Glasgow in the near future Kind Regards Angela Elliot Guest Relations
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+1
Very friendly staff, lovely stay. We stayed here for a couple of nights. Having upgraded to the King Suite we loved the amazing views and comfort of the hotel. All the staff were very friendly, and we enjoyed the comfortable stay. Great breakfast, too. Would gladly stay here again.
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Date of stay: May 2022Trip type: Travelled as a couple
Room Tip: Good parking facilities, register for an upgrade "waiting list", it's worth it
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Helpful
Response from Angela Elliot, Guest Services / Front Office at Crowne Plaza Glasgow, an IHG Hotel
Responded 4 weeks ago
Good Afternoon gugute Thank you for your positive feedback. Delighted you enjoyed your stay with ourselves. We look forward to welcoming you back to Crowne Plaza Glasgow in the near future Kind Regards Angela Elliot Guest Relations
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We arrived at a busy time for checking and our room wasn't yet ready, but staff were exceptionally polite and helpful, given free drinks at bar for the duration of our wait, room was lovely and exceptionally clean, nice view, beds were comfortable. Staff were always polite and attentive, will definitely stay here again.
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Date of stay: May 2022Trip type: Travelled with family
1 Helpful vote
Helpful
Response from Angela Elliot, Guest Services / Front Office at Crowne Plaza Glasgow, an IHG Hotel
Responded 4 weeks ago
Good Afternoon Q2523CU Thank you for your positive and constructive feedback. Delighted you had a great stay with ourselves. Thank you for your lovely comments regarding our Team. We look forward to welcoming you back to Crowne Plaza Glasgow Kind Regards Angela Elliot Guest Relations
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Booked this hotel 2 years to stay for a two night trip, due to COVID of course, it was pushed back twice. Finally arrived on Saturday 28 May for a two night stay. Check in was a bit of a pickle, due to a "mix up" IHG had my booking for 30 May to 2 June ! Upon seeing my frustration, our check in lady Irene, handled the situation perfectly, she was calm, good humoured and very helpful. She found an executive room for me, same as I'd originally booked. Irene is a real credit to the Crowne Plaza, my friend and I had plenty of chats with her and she gave excellent advice on where to go in Glasgow. Big shout out please to her, hopefully her manager reads this. Rest of the stay was very nice, Room 1507 was directly opposite the Executive Lounge and could be a little noisy with doors banging, (that's people for you), the room had fabulous views of Glasgow waterside and overlooked the OVO Energy Arena. The room was a little tired and did have a few nasty stains on the carpet, bathroom was clean and had an excellent rain shower. Bed was comfortable however. Check out was smooth and efficient.…
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Date of stay: May 2022
Value
Cleanliness
Service
Room Tip: High floors (15 and 16) are the executive rooms
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Helpful
Response from Angela Elliot, Guest Services / Front Office at Crowne Plaza Glasgow, an IHG Hotel
Responded 4 weeks ago
Good Afternoon Rich A Thank you for your positive and constructive feedback regarding your recent stay with ourselves. Your comments will be passed over to our Teams. Thank you so much for mentioning Irene. She is so lovely and it's great to hear you mention her. We look forward to welcoming you back to Crowne Plaza Glasgow in the near future Kind Regards Angela Elliot Guest Relations
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Been wanting to try this hotel for ages. My daughter and I visited for a concert at the OVO. Check in was quick and easy. The hotel is the largest hotel I have ever visited it has a nice open and bright feel on entry. Our room was very basic for a 4/5 star hotel but the view was absolutely spectacular. Could have done with a slightly more comfy bed as ours was quite lumpy. Also some questionable on the carpet. None of these minor issues made our stay any less worse. We had a glorious view and lived the swimming pool(the main reason we booked). Will definitely use this hotel again
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Date of stay: May 2022Trip type: Travelled with family
Room Tip: Ask for quiet room
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Helpful
Response from Angela Elliot, Guest Services / Front Office at Crowne Plaza Glasgow, an IHG Hotel
Responded 4 weeks ago
Good Afternoon jo2mcm Thank you for your positive and constructive feedback. We will pass over your comments regrading your opportunities for training and improvements to our teams. We look forward to welcoming you back to Crowne Plaza Glasgow in the near future Kind Regards Angela Elliot Guest Relations
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PRICE RANGE
$112 - $186 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
crowne plaza glasgow hotel glasgow, glasgow crowne plaza
LOCATION
United KingdomScotlandGlasgowCity Centre / Anderston
NUMBER OF ROOMS
283
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Claim Your Listing Frequently Asked Questions about Crowne Plaza Glasgow, an IHG Hotel
Which popular attractions are close to Crowne Plaza Glasgow, an IHG Hotel?
Nearby attractions include Glasgow Science Centre (0.3 km), The SSE Hydro (0.3 km), and Clyde Auditorium - The Armadillo (0.2 km).
What are some of the property amenities at Crowne Plaza Glasgow, an IHG Hotel?
Some of the more popular amenities offered include an indoor pool, an on-site restaurant, and a fitness centre.
Which room amenities are available at Crowne Plaza Glasgow, an IHG Hotel?
Top room amenities include air conditioning, a flat screen TV, and a refrigerator.
What food & drink options are available at Crowne Plaza Glasgow, an IHG Hotel?
Guests can enjoy an on-site restaurant, breakfast, and complimentary tea during their stay.
Is parking available at Crowne Plaza Glasgow, an IHG Hotel?
Yes, paid private parking on-site and paid public parking nearby are available to guests.
What are some restaurants close to Crowne Plaza Glasgow, an IHG Hotel?
Conveniently located restaurants include La Rotunda Casa Italiana, Mariner Restaurant at Crown Plaza Glasgow, and Premier Inn Thyme Resteraunt.
Are there opportunities to exercise at Crowne Plaza Glasgow, an IHG Hotel?
Yes, guests have access to an indoor pool, a fitness centre, and a sauna during their stay.
Are any cleaning services offered at Crowne Plaza Glasgow, an IHG Hotel?
Yes, dry cleaning and laundry service are offered to guests.
Does Crowne Plaza Glasgow, an IHG Hotel offer any business services?
Yes, it conveniently offers a business centre, meeting rooms, and a banquet room.
Which languages are spoken by the staff at Crowne Plaza Glasgow, an IHG Hotel?
The staff speaks multiple languages, including English and Polish.
Are there any historical sites close to Crowne Plaza Glasgow, an IHG Hotel?
Many travellers enjoy visiting House for an Art Lover (2.0 km), The Mackintosh House (1.4 km), and The Tenement House (1.6 km).