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About
#70 of 106 hotels in Glasgow
Location
Cleanliness
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Value
Mercure Glasgow City is an ideal location when you visit a concert, sports event, explore the city or join one the international conferences. The Airport link bus stop is only 2 minutes’ walk from the hotel and Glasgow Central and Glasgow Queen Street Station are 5-minute walking distance providing quick access to the SEC and Hydro. Each bedroom features LCD flat screen TV, high speed WIFI and facilities for tea and coffee making. Open all day the glass fronted Ingram Street Coffee House offers informal dining and 24 hours room service is available for our guests. Limited chargeable parking is provided on a first come first serve basis.
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Property amenities
Paid private parking on-site
Free High Speed Internet (WiFi)
Bar / lounge
Taxi service
Conference facilities
Meeting rooms
Baggage storage
Non-smoking hotel
Parking
Wifi
Coffee shop
Restaurant
Breakfast buffet
Complimentary tea
24-hour front desk
Express check-in / check-out
Dry cleaning
Laundry service
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Room features
Desk
Housekeeping
Room service
Telephone
Cable / satellite TV
Flatscreen TV
Bath / shower
Complimentary toiletries
Hair dryer
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Room types
Non-smoking rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Centrally Located
Business
Languages Spoken
English
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Special Rate:ACCOR Live Limitless - Become a Member and BOOK DIRECT - Save %10
Location
100Great for walkers
Grade: 100 out of 100
368Restaurantswithin 0.5 km
132Attractionswithin 0.5 km
1456Reviews10Q+A100Room tips
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Nice reception area with friendly staff, Internet very poor , Room very small but clean , bed comfy . Toilet definable needs up grading . Bit disappointed, expected more from a hotel in Merchant city .
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Date of stay: September 2023Trip type: Travelled as a couple
Value
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Service
Room Tip: Unfortunately if at back of hotel , your wakend most of it with a vent noise ,
Totally cramed...
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Hotel's Favourite
Nice hotel in a great location near to George square. Hotel was very clean, staff were friendly and helpful. Disabled parking on the opposite side of the street which was great. We had been sent to this hotel after being moved from another hotel that was overbooked but was not disappointed
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Review collected in partnership with Accorhotels.com
Date of stay: June 2022
Value
Rooms
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This review is the subjective opinion of an individual traveller and not of Tripadvisor LLC nor of its partners. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Response from Sunny Verma, General Manager at Mercure Glasgow City Hotel
Responded 26 Jul 2022
Elaine Thanks for a reviewing your stay at Mercure Glasgow City Hotel. I am pleased to read your review and of course delighted that overall you enjoyed your stay with us whilst exploring our beautiful city. Our housekeeping team pride themselves on outstanding cleanliness levels and it is wonderful to hear this was appreciated by you Your feedback regarding the quality and attentive service you received from my team is much appreciated and I will take great pleasure in sharing your compliments with my colleagues throughout the hotel. We hope to welcome you back to the hotel in the future. Kind Regards Customer Service team
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC nor of its partners.
I have been stopping at the Mercure for almost thirty years and have always enjoyed my stay. It is the venue for an Association that I am a member of and we have been going there since 1923. This years reunion was particularly good. The staff are friendly and professional. The food absolutely first class. The lengths that the hotel go to to help residents and visitors to enjoy their stay/visit exceeds anything one might expect. I have no hesitation in recommending the Mercure and have already booked my next visit.
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Date of stay: September 2023Trip type: Travelled with friends
Room Tip: Good on-site parking, expensive but only what you can expect for a city centre.
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Angela Lennox, Guest Services / Front Office at Mercure Glasgow City Hotel
Responded 1 week ago
Dear James S, Thank you for being a loyal guest at Mercure Glasgow for nearly thirty years and for sharing your wonderful experience with us. It's truly heartwarming to hear about your long history with our hotel and the positive experiences you've had over the years. We are honored to have been the venue for your association's reunion, and we are thrilled to hear that this year's reunion was particularly enjoyable. It's a testament to the lasting relationships we strive to build with our guests. Your kind words about our staff being friendly and professional, the first-class food, and our commitment to ensuring that residents and visitors have a memorable stay are deeply appreciated. Our team takes pride in going the extra mile to provide exceptional service, and it's wonderful to know that their efforts have not gone unnoticed. We're delighted that you have already booked your next visit, and we look forward to welcoming you back with open arms. If there's anything specific you'd like for your next stay, please don't hesitate to let us know, and we will do our utmost to make it a remarkable experience. Thank you for recommending Mercure Glasgow, and for being a cherished part of our history. We can't wait to continue serving you for many more years to come. Warm regards, Callum Luce Guest Service Supervisor Mercure Glasgow
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
+1
I've spent many a night in Glasgow and alway try to stop somewhere different each time. This time I thought I'd try the Mecure. Let's get straight to the issues Firstly the toilet was leaking so once it was reported after breakfast we went into town. We returned about 2 hours later to find the water on the floor gone, great I thought they've fixed it so I then sat down and started to use the toilet. Once finished I went to flush only to find no water in the bowl as they'd drained it to fix the inside yet didn't leave a not or anything saying not to use it!!! Next the taps were coming apart and when I reported they just took the top of the taps off and threw them in the bin!! There was no towel rail to hang your towels up after you'd used them so I was forced to use the washing line in the bath. Not ideally especially if your partner wants a bath. Even though we booked a privilege room it was so small and as there's no air-con it was unbearably hot. They did provide a massive fan but it didn't actually do anything so we went out and bought our fan. Breakfast was good although the Eggs Balmoral is only served during week but I've no idea why? Before the hotel comments on this post I do want to point out that I did complain about these problems during my stay but nothing was done other than the toilet. I've no ideas if all the rooms are same or the was no space to move me but I didn't even get an apology . I paid £844 for 4 nights and the only good thing that came out of this stay was my HOTELS.COM Points if you're your looking at this hotel for a stay in Glasgow I would say keep looking or go to the Jury's Inn …
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Date of stay: August 2023Trip type: Travelled on business
Room Tip: Book the Jury’s Inn!!
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Angela Lennox, Guest Services / Front Office at Mercure Glasgow City Hotel
Responded 3 weeks ago
Dear W4rmy We sincerely apologise for the disappointing experience you had during your recent stay at our hotel. Your feedback is extremely valuable to us, and we deeply regret that we fell short of your expectations. The issues you encountered with the leaking toilet, broken taps, and the lack of communication about the toilet repair are certainly unacceptable, and we understand your frustration. We will investigate these matters thoroughly with our maintenance and housekeeping teams to ensure such oversights do not occur in the future. We also apologise for the room size and the discomfort you experienced due to the lack of air conditioning. We are continuously working to improve our facilities and amenities, and we appreciate your feedback regarding this. Regarding your complaint during your stay, we are truly sorry that your concerns were not addressed to your satisfaction. This does not reflect the level of service we strive to provide, and we will use your feedback to improve our internal communication and issue resolution processes. To address your concerns more thoroughly, we kindly request that you reach out to me directly at the hotel by calling. We look forward to discussing this further with you and working towards a resolution. Thank you for your understanding.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Came for a conference and was not dissapointed! All staff so friendly and couldn’t do more to help with any qualms I had, big shoutout to Gabriel who served our lunch, impeccable service! Would recommend this place to everyone!
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Date of stay: August 2023Trip type: Travelled on business
Value
Location
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Room Tip: This place has lifts!
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Erica Coventry, Guest Services / Front Office at Mercure Glasgow City Hotel
Responded 3 weeks ago
Dear Wanderer67005503539, Thankyou for taking the time to leave your review regarding our conference department. It is great to see you were well looked after but the team especially Gabriel, I will be sure to pass this on to them. We hope we can welcome you back again soon. Kind Regards Erica - front Office Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Attended a training session at this hotel today! Very informative and the overall experience was fantastic. The hotel’s location is right in the heart of the city! The service we received from the staff was great, very friendly. A big thank you to Gabriel for all his help and service during lunch. Also the food was very good and had a mix of choice for different dietary requirements.
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Date of stay: August 2023Trip type: Travelled solo
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Erica Coventry, Guest Services / Front Office at Mercure Glasgow City Hotel
Responded 3 weeks ago
Dear Tourist280305902032, We really appreciate your feedback and I am delighted you enjoyed your time here whilst attending a conference. it is great to hear that you found the overall experience fantastic. I will be sure to pass your comments on to the whole team , especially Gabriel. Hopefully we can welcome you back again soon, Kind Regards Erica - front Office Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Great training session and fantastic service and food . Good discussion all around. Stayed at the hotel last night and it was clean and tidy. Had a good night sleep and was all charged up for the day conference
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Date of stay: August 2023Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Response from Angela Lennox, Guest Services / Front Office at Mercure Glasgow City Hotel
Responded 5 days ago
Dear Shasha1237 Thank you for sharing your positive feedback regarding your recent stay with us and your experience at the training session. We're delighted to hear that the training session went well, and that you found our service and food fantastic. It's great to know that you had productive discussions and enjoyed a comfortable night's sleep in a clean and tidy room. We aim to provide our guests with a restful and refreshing stay, and we're pleased that you left charged up for your day conference. We hope to have the opportunity to welcome you back in the future. If there's anything specific you'd like during your next visit, please don't hesitate to let us know. Kind regards, Angela Mercure Glasgow City Hotel
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Efficient and well situated hotel. Very central so very convenient to get around. Good check in with pleasant staff. Room was small but perfectly fine for one night. Bathroom in particular was spotless. The breakfast was good value at 2 for the price of one but the cooked breakfast was just ok, nothing special but ok for the price.
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Date of stay: August 2023Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Response from Angela Lennox, Guest Services / Front Office at Mercure Glasgow City Hotel
Responded 5 days ago
Dear SarahHongKong_40 Thank you for sharing your feedback about your recent stay with us. We're pleased to hear that you found our hotel efficient and well situated, making it convenient for your travels around the city. It's great to know that your check-in experience was smooth and that our staff made you feel welcome. We take pride in our cleanliness, and we're glad you found the room and bathroom to be spotless. We appreciate your comments about breakfast and will take them into consideration for future improvements. Your feedback is invaluable as we continually strive to enhance our offerings. We hope to have the pleasure of hosting you again in the future. If there's anything specific you'd like during your next visit or if you have further comments to share, please feel free to reach out. Kind regards, Angela Mercure Glasgow City Hotel Kind regards, Angela Mercure Glasgow City Hotel
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Really enjoyed my stay. From the reception staff , bar staff management & housekeeping were extremely helpful & very friendly. Perfect location for meetings. Enjoyed my breakfast & dinner , rather relaxing . My room was ever so comfortable & my stay overall was awesome. Certainly be back.
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Date of stay: August 2023Trip type: Travelled on business
Value
Location
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Response from Sunny Verma, General Manager at Mercure Glasgow City Hotel
Responded 4 weeks ago
Dear Iskhan2022, Thankyou for your feedback regarding your stay. It is great to hear that you found all our staff friendly and helpful and I will be sure to pass your feedback on to the team. Thankyou for your lovely comments regarding our meeting and bedrooms and I am delighted that you enjoyed our food and beverage fair, I will be sure to pass this on to our chefs. We look forward to welcoming you back again soon, Kind Regards Erica Coventry Front Office Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Now where do I begin. From the minute I made the inquiry about arranging my mum and dad surprise 40th wedding anniversary party. The attention I have received and communication from them has been out of this world. Amazing service. They helped me organise everything and Kirsty from the events team answered any questions I had. First class. On the day of the party the receptionist was very helpful to me and the guests I had invited and all staff went along with my surprise plan. During the event staff where friendly and nothing was a bother. All involved with the night where truly amazing and thanks for everything it was appreciated. Thanks again Peter
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Date of stay: August 2023Trip type: Travelled with family
Value
Location
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Response from Sunny Verma, General Manager at Mercure Glasgow City Hotel
Responded 16 Aug 2023
Dear Pedro, Thankyou for you wonderful review and It was our pleasure to help you organise your parent's wedding anniversary. I'm delighted they enjoyed themselves and that the staff were all n hand to give your mum and dad an unforgettable day. Thankyou for your kind words and will be sure to pass your comments on to the team, they will be over the moon. Congratulations! Kind Regards Erica Coventry Front Office Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
PRICE RANGE
$83 - $149 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
ramada glasgow, glasgow ramada
LOCATION
United KingdomScotlandGlasgowCity Centre / Merchant City
NUMBER OF ROOMS
91
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Frequently Asked Questions about Mercure Glasgow City Hotel
Which popular attractions are close to Mercure Glasgow City Hotel?
Nearby attractions include Escape Reality Glasgow (0.3 km), Sharmanka Kinetic Theatre (0.4 km), and Glasgow Police Museum (0.4 km).
What are some of the property amenities at Mercure Glasgow City Hotel?
Some of the more popular amenities offered include free wifi, an on-site restaurant, and a lounge.
What food & drink options are available at Mercure Glasgow City Hotel?
Guests can enjoy an on-site restaurant, a lounge, and complimentary tea during their stay.
Is parking available at Mercure Glasgow City Hotel?
Yes, paid private parking on-site and paid public parking nearby are available to guests.
What are some restaurants close to Mercure Glasgow City Hotel?
Conveniently located restaurants include Glassy Central, Madras Cafe, and Meat Joint Scottish Steakhouse.
Is Mercure Glasgow City Hotel located near the city centre?
Yes, it is 0.5 km away from the centre of Glasgow.
Are any cleaning services offered at Mercure Glasgow City Hotel?
Yes, dry cleaning and laundry service are offered to guests.
Does Mercure Glasgow City Hotel offer any business services?
Yes, guests have access to meeting rooms and conference facilities during their stay.
Are there any historical sites close to Mercure Glasgow City Hotel?
Many travellers enjoy visiting The Mackintosh House (2.8 km), The Tenement House (1.5 km), and House for an Art Lover (4.2 km).
Is Mercure Glasgow City Hotel accessible?
Yes, it offers wheelchair access and facilities for disabled guests. For specific enquiries, we recommend calling ahead to confirm.