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Malmaison Hotel

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#34 of 96 Hotels in Glasgow
Certificate of Excellence
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1 room 2 adults 0 children
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Malmaison Hotel
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1,308 Reviews from our TripAdvisor Community

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Showing 1,288: English reviews
Rugby, United Kingdom
Reviewed 18 May 2015

Just returned from the most amazing weekend in Glasgow, staying at the Mal Maison, (room 158) where we experienced absolutely exceptional service throughout our two night stay. Every single Member of the Mal Maison Team was incredibly friendly, polite, attentive, personable & nothing was too much trouble for any of them; be it the Bar Tender, Receptionist, housekeeping, Restaurant Manager...

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4Thank Navilluso
GlasgowMal, General Manager at Malmaison Hotel, responded to this review

Dear Navilluso, Thank you very much for taking the time to provide feedback on your recent stay with us. It's great to hear you had such a wonderful stay with us and that the whole team looked after you so well throughout your stay. We very much look forward to welcoming you back to Malmaison Glasgow in the near future....

Reviewed 16 May 2015

My Fiance and I spent a weekend here to celebrate our engagement. The hotel was really lovely and gave us welcome cocktails and a congratulations card on arrival. The staff were all very friendly and happy to help. The breakfast was great and either a continental or cooked breakfast was on offer both were very filling and of high quality....

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3Thank katbrown12
GlasgowMal, General Manager at Malmaison Hotel, responded to this review

Dear katbrown12, Thank you very much for taking the time to provide feedback on your recent stay with us. I am delighted to learn that you had a great stay with us and the team looked after you well and made you feel welcome. It's great to hear that in particular you really enjoyed our newly refurbished restaurant The Honours....

Gloucester, United Kingdom
Reviewed 15 May 2015

After a very long journey, the greeting from the reception team was warm and welcoming, a great first impression and a great start to a very quick business visit. The Hotel is in an ideal location, my room was superb and to the highest standard.Each and every team member i came into contact with was friendly and professional, a huge...

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3Thank matt p
GlasgowMal, General Manager at Malmaison Hotel, responded to this review

Dear matt p, Thank you for taking the time to provide feedback on your recent stay with us. I am delighted to hear that the team looked after you well throughout your stay with us. It's great to learn that you loved our newly refurbished restaurant The Honours. We look forward to welcoming you back to Malmaison Glasgow in the...

Buckie, United Kingdom
Reviewed 14 May 2015 via mobile

First time in a malmaison hotel and was that impressed. Sure it was a nice hotel but it wasn't as nice as I was exspecting from Malmaison. Rooms were quite small for the price you pay. Breakfast in bed was lovely as was the cocktails in the bar. Me and the girlfriend are a young couple and felt like everyone...

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Thank Dean B
GlasgowMal, General Manager at Malmaison Hotel, responded to this review

Dear Dean B, Thank you very much for taking the time to provide feedback on your stay. I am sorry to learn we fell short of expectation on this occasion and would like to assure you we take all feedback on board. Since you have stayed at the Hotel last year we have had a refurb of the bar and...

Fife, United Kingdom
Reviewed 14 May 2015

On a visit to Glasgow with my Daughter. Booked last minute in The Malmaison, we received a very warm welcome from Nicky, she was very friendly and helpful, with a lovely smile. Very comfortable bed and pillows, very nice room. Well stocked mini bar, which we didn't use, available if wanted.

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2Thank Annette T
GlasgowMal, General Manager at Malmaison Hotel, responded to this review

Dear Annette T, Thank you for taking the time to provide feedback on your recent stay with us. Firstly its great to hear that Nikki greeted you with a lovely warm welcome. I am delighted to hear you had a very comfortable stay with us. We look forward to welcoming you back to Malmaison Glasgow again soon. Kind regards Graham

Edinburgh, United Kingdom
Reviewed 13 May 2015

Stayed here on a secret escapes coupon. Sunday night with breakfast. Small cute room. Boyfriend said it was the best breakfast he ever had. Coffe was amazing. Had a very expensive drink in the bar. Staff all very nice.

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1Thank 526Christine
GlasgowMal, General Manager at Malmaison Hotel, responded to this review

Dear 526Christine, Thank you for providing feedback on your recent stay with us. I am delighted to hear that you enjoyed the coffee and that your boyfriend had a great breakfast with us. It is lovely to learn that the team looked after you well throughout your stay with us. We look forward to welcoming you to Malmaison Glasgow again...

Belfast, United Kingdom
Reviewed 13 May 2015 via mobile

I stayed here with work and the room was absolutely gorgeous. .. except for the incessant noise that I couldn't identify. The duty manager assured me it was the sound of the vent from the kitchen and would stop at 10pm so I went ahead,had a bath and got into bed. It didn't stop. Next morning when I complained, the...

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1Thank Denise H
GlasgowMal, General Manager at Malmaison Hotel, responded to this review

Dear Denise H, Thank you for taking the time to provide feedback on your recent stay with us. Please let me apologise for the external noise you encountered throughout your stay, we do have a building behind us that they have just recently started work on but we have now had the chance to discuss with the building team to...

Reviewed 12 May 2015

We had a very pleasant 1 night stay at this place. The room was great, maybe starting to become a little rough round the edges but certainly not sub standard. The staff were pleasant and informative. The restaurant food is pricey as is the room service... but nothing you wouldnt expect from a malmaison. It's location however is close enough...

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Thank Chris W
GlasgowMal, General Manager at Malmaison Hotel, responded to this review

Dear Chris W, Thank you for providing feedback on your recent stay with us. I am delighted to hear that the team looked after you well throughout your stay, please be assured that all feedback is taken on board and action taken where necessary. We look forward to the chance to welcome you back to Malmaison Glasgow. Kind regards Graham

Glasgow, United Kingdom
Reviewed 12 May 2015 via mobile

My wife and I spent Saturday night at this hotel and we were not disappointed in the slightest. Our check in was efficient and the staff were welcoming and helpful. I would agree with some reviews that room was small but it was extremely comfortable. Our bed caused a major problem because it nearly stopped us going out around the...

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2Thank Rixy75
GlasgowMal, General Manager at Malmaison Hotel, responded to this review

Dear Darren R, Thank you for taking the time to provide feedback on your recent stay with us. I am delighted to learn you had a lovely stay and found it hard to leave behind our big comfortable beds. We hope to welcome you back to Malamison Glasgow in the near future. Kind regards, Graham

Reviewed 8 May 2015 via mobile

Before I start I must point out I would normally rather not leave a review than leave a bad one but this place just got to me so I thought I would share my experience. Yana on reception needs a good leason in how to treat people, I was made to feel extremely embarresed at reception after I tried to...

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3Thank Sir M
GlasgowMal, General Manager at Malmaison Hotel, responded to this review

Dear Sir M, Thank you for providing feedback on your recent stay with us. I can only apologise for your experience with us, I cannot imagine why this was the response you would have received when asking for a bottle of champagne to be delivered to your room. I can assure you I have taken these comments very seriously and...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Room Service
  • Restaurant
  • Bar/Lounge
About the property
  • Non-Smoking Hotel
  • Wheelchair Access
Things to do
  • Restaurant
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
  • Suites
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Meeting Rooms
  • Dry Cleaning
  • Business Centre with Internet Access
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities

Additional Information about Malmaison Hotel

Address: 278 West George Street, Glasgow G2 4LL, Scotland
Region: United Kingdom > Scotland > Glasgow
Price Range: ₹ 7,381 - ₹ 14,291 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Malmaison Hotel 4*
Number of rooms: 72
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Also Known As:
Malmaison Hotel Glasgow, Scotland
Hotel Malmaison
Hotel Style:
#14 Family Hotel in Glasgow
#16 Luxury Hotel in Glasgow
#36 Business Hotel in Glasgow
#36 Romantic Hotel in Glasgow
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Questions & Answers

Here's what travellers have asked, with answers from Malmaison Hotel staff and other travellers.
7 questions
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Gold Coast, Australia
over a year ago

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Questions? Get answers from Malmaison Hotel staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“I would say ask reception when you call to book and tell them what you require they were very helpfull to me”
 of 5 bubbles 186hazeld, 17 Feb 2017 | Read review
“Ask for a room in the new wing where there is a lift if you do not want to climb lots of stairs to get to your room.”
 of 5 bubbles iainatsea, 15 Feb 2017 | Read review
“Room away from Pitt street best, hotel are doing their best to resolve issue there. Upgrade if you can.”
 of 5 bubbles Coltorr, 14 Feb 2017 | Read review
“Be sure to sample the homemade breakfast granola and fresh pastries!”
 of 5 bubbles HSH42, 8 Feb 2017 | Read review
“The opportunity to upgrade was available at a small cost. Worth taking up this offer.”
 of 5 bubbles B8841XYandym, 6 Feb 2017 | Read review
5 of 5