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Malmaison Hotel

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#37 of 96 Hotels in Glasgow
Certificate of Excellence
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1 room 2 adults 0 children
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Malmaison Hotel
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1,329 Reviews from our TripAdvisor Community

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Showing 1,309: English reviews
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Reviewed 2 days ago NEWvia mobile

Arrived 30 mins early for our table so sat in the bar and enjoyed a very nice glass of champagne, with excellent and attentive service. When we sat down for dinner we were welcomed warmly and the menu explained. All the food was of very high quality as were both the red and the white wines. Only criticism was that...

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Thank Bill F
Reviewed 4 days ago NEWvia mobile

This was my second visit to Malmaison Glasgow, and this stay was equally as pleasant as my last. My friend and I met up there for the weekend ( she stays in Milton Keynes and I in the highlands) The decor in this place is lovely, and my bed gave me the most comfortable nights sleep in a long time....

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1Thank Julie R
Glasgow, United Kingdom
Reviewed 1 week ago via mobile

My wife and I arrived for my birthday celebration at this so called four star Hotel. We got our room which was decent. We had booked for room dinner and breakfast. We arrived for dinner at the restaurant to be be greeted with a bottle of wine and a menu, minutes later we had the menu taken off us to...

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1Thank cmonthehopps
GlasgowMal, General Manager at Malmaison Hotel, responded to this review

Hi cmonthehopps Thank you for your review of our Hotel. I'm sorry to hear that our Restaurant was disappointing and particularly shocked to hear that our service was poor. We receive a significant amount of positive feedback regarding the service and quality of food that we serve, and I can only apologise for this aberration from the usual high standards....

motherwell
Reviewed 1 week ago

I stayed on a Sunday with a friend in a twin room on the ground floor. Check in was fairly friendly swift and efficient. Our room was opulent with a very dark almost Gothic style of decor which I really liked, it was also clean and the beds were very comfortable. Although the room was very hot we were able...

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Thank irenecee
GlasgowMal, General Manager at Malmaison Hotel, responded to this review

Hi irenecee Thank you for your review of our Hotel. I'm glad to hear that you had an enjoyable stay with us and liked our bedrooms, Bar and The Honours Restaurant! I'm sorry to hear that there was some external noise that disrupted your stay with us, for future visits I would be happy to allocate you a room in...

Corbridge, United Kingdom
Reviewed 1 week ago

Reading the other reviews it is clear that this hotel has a problem, a problem that not all guests experience. I had a double whammy of badness. I was in Glasgow for my first visit and I loved the city, night fell and I had an early start the next day so it was off to the hotel and bed....

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1Thank Albiro
GlasgowMal, General Manager at Malmaison Hotel, responded to this review

Hi Albiro, Thank you for your review of our Hotel. I'm terribly sorry to hear about the disappointing experience that you've had with us. I appreciate your feedback and understand your reluctance to return to stay with us, however I would love the opportunity improve upon this in the future for you. Please feel free to email dgm.glasgow@malmaison.com directly in...

Reviewed 1 week ago via mobile

After seeing and speaking to the events manager at Malmaison, I immediately set a date for our wedding which all took place at the hotel including ceremony. The service from start to finish was exceptional and without a hitch. Any requirements we had were accounted for over and above what we expected and the staff were phenomenal. The events manager...

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2Thank seanno182
GlasgowMal, General Manager at Malmaison Hotel, responded to this review

Hi seanno182 Thank you for your lovely review of our Hotel. I'm really pleased to hear that your wedding at our Hotel was a great success; it makes me especially happy to read such fantastic feedback regarding our staff! I really appreciate you taking the time to say thank you, and we look forward to welcoming you back to stay...

Airth, United Kingdom
Reviewed 2 weeks ago via mobile

We have stayed at the Malmaison Glasgow on previous occasions, 2016 however we found ourselves staying on March 4th 17 due to travelling to Chester for a family funeral next day,and we have just stayed again on Fri 10th March 17 the staff are so professional with that special quality of going the extra mile, especially Paul Brown in the...

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2Thank Louise H
GlasgowMal, General Manager at Malmaison Hotel, responded to this review

Hi Louise H Thank you for your wonderful review of our Hotel! It makes me extremely proud to read this kind of feedback regarding our Hotel, and in particular the warm comments regarding our staff! It's so important for us to ensure that each and every aspect of a guests experience with us is given our full focus and attention,...

Scotland, United Kingdom
Reviewed 2 weeks ago

I really like the mystique and atmosphere created by the dark tones created by the lovely architecture and interior. The staff are very professional and help whenever they can. My wife and I have stayed at Malmaison's and Hotel du Vin's up and down the country and Glasgow's Mal is definitely our favourite.

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1Thank SevenAteNine
GlasgowMal, General Manager at Malmaison Hotel, responded to this review

Hi SevenAteNine Thank you for your review of our Hotel. It's fantastic to hear that the Glasgow Malmaison is your favourite in our chain! I'm delighted to hear that you had a great stay with us and we look forward to welcoming you back to stay again soon! Kind Regards, Graham

Reviewed 2 weeks ago

Slightly biased, when I looked for a "good" hotel I started where I was comfortable and Malmaison was one of my first choices. Malmaison Glasgow did not disappoint. Slightly further away from the centre than I thought and with a dim view of an unused factory the Malmaison had a way of making you forget the outside and drew you...

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1Thank Shirley B
GlasgowMal, General Manager at Malmaison Hotel, responded to this review

Hi Shirley B Thank you for your review of our Hotel. I'm really pleased to hear that you enjoyed your stay with us and have praised many aspects of our Hotel! Service is our top priority, and it's crucial for our guests to feel welcome throughout their stay. Our Restaurant is very popular and I'm glad that you liked it....

Guisborough, United Kingdom
Reviewed 2 weeks ago via mobile

I chose this hotel based on my experience of two other Malmaison hotels I've stayed in. It also happens to be pretty close to everything in the city, but aren't they all when you're reasonably fit and don't mind walking. The room was as tasteful as any other Malmaison room, although the bathroom was an odd shape and a little...

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1Thank Dave E
GlasgowMal, General Manager at Malmaison Hotel, responded to this review

Hi Dave E Thank you for your review of our Hotel. I'm really pleased to hear that you had a great stay with us! It's important for us to get the little things right, and nice towels, USB charging points and fantastic showers can really make the difference! We look forward to welcoming you back to stay with us again...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Room Service
  • Restaurant
  • Bar/Lounge
About the property
  • Non-Smoking Hotel
  • Wheelchair Access
Things to do
  • Restaurant
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
  • Suites
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Meeting Rooms
  • Dry Cleaning
  • Business Centre with Internet Access
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities

Additional Information about Malmaison Hotel

Address: 278 West George Street, Glasgow G2 4LL, Scotland
Region: United Kingdom > Scotland > Glasgow
Price Range: ₹ 7,271 - ₹ 14,215 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Malmaison Hotel 4*
Number of rooms: 72
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Also Known As:
Malmaison Hotel Glasgow, Scotland
Hotel Malmaison
Hotel Style:
#14 Family Hotel in Glasgow
#17 Luxury Hotel in Glasgow
#36 Business Hotel in Glasgow
#36 Romantic Hotel in Glasgow
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Questions & Answers

Here's what travellers have asked, with answers from Malmaison Hotel staff and other travellers.
7 questions
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Gold Coast, Australia
over a year ago

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Questions? Get answers from Malmaison Hotel staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Highest floor possible to get away from road noise.”
 of 5 bubbles irenecee, 14 Mar 2017 | Read review
“Just ask to see them!”
 of 5 bubbles I2189DPscottm, 28 Feb 2017 | Read review
“I would say ask reception when you call to book and tell them what you require they were very helpfull to me”
 of 5 bubbles 186hazeld, 17 Feb 2017 | Read review
“Ask for a room in the new wing where there is a lift if you do not want to climb lots of stairs to get to your room.”
 of 5 bubbles iainatsea, 15 Feb 2017 | Read review
“Room away from Pitt street best, hotel are doing their best to resolve issue there. Upgrade if you can.”
 of 5 bubbles Coltorr, 14 Feb 2017 | Read review
5 of 5