We noticed that you're using an unsupported browser. The Tripadvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

voco Grand Central Glasgow, an IHG Hotel

Save
Share
99 Gordon Street, Glasgow G1 3SL Scotland
Lowest prices for your stay
Expedia.com
Booking.com
ZenHotels.com
$155
View deal
Hotels.com
Traveluro
Orbitz.com
View all 19 deals
Prices are provided by our partners, and reflect average nightly room rates, including taxes and fees that are fixed, known to our partners, and due at time of booking. Other miscellaneous taxes and hotel fees which are not fixed or due at time of booking may be payable at the property at time of stay. Please see our partners for more details.
Traveller (1432)
Room & Suite (579)
Dining (108)
Travel safe during COVID-19
Visit our Travel Safe hub to see how we're helping you make more informed travel decisions during COVID-19.
What you can expect during your stay
  • Hand sanitiser available to guests & staff
  • Regularly sanitised high-traffic areas
  • Staff required to regularly wash hands
Updated 20/11/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
A note from voco Grand Central Glasgow, an IHG Hotel
Updated 20/11/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.

About

#58 of 103 in Glasgow
Location
Cleanliness
Service
Value
Located at the very heart of the city, directly adjoining Glasgow Central station, voco® Grand Central Glasgow occupies one of the city’s most historic and impressive buildings. With an abundance of historical grandeur and a guest list to match, over the years we’ve played host to everyone: from politicians such as Winston Churchill to Hollywood stars like Frank Sinatra. Awarded the Best Hotel Bar in Glasgow at the 2019 Best Bar None awards, Champagne Central bar is the go-to place for glamorous cocktails for guests and locals alike. Take afternoon tea in the Champagne Lounge or enjoy a cocktail (or two) while you people-watch across the station concourse and enjoy great Glaswegian hospitality. No matter what brings you to our door, whether it be a work trip or a weekend away, we are here to play host and make sure you have everything you need. It’s time to eat, sleep and everything in between.
Read more
Property amenities
Paid public parking nearby
Free High Speed Internet (WiFi)
Bar / lounge
Taxi service
Business Centre with Internet Access
Conference facilities
Baggage storage
Concierge
Wifi
Coffee shop
Restaurant
Breakfast available
Breakfast buffet
Complimentary Instant Coffee
Complimentary tea
Banquet room
Meeting rooms
Newspaper
Non-smoking hotel
24-hour front desk
Express check-in / check-out
Dry cleaning
Laundry service
Show more
Room features
Housekeeping
Room service
Safe
Telephone
Iron
Flatscreen TV
Bath / shower
Complimentary toiletries
Laptop safe
Hair dryer
Show more
Room types
Non-smoking rooms
Suites
Good to know
HOTEL CLASS
HOTEL STYLE
Classic
Historic Hotel
Languages Spoken
English, French, Spanish, Hindi and 2 more
5094Reviews63Q+A100Room tips
Traveller rating
  • 2,078
  • 1,693
  • 754
  • 321
  • 248
Time of year
Traveller type
Language
  • More
Selected filters
  • Filter
  • English
Popular mentions
Sort by:
Most Recent
Bernie Innes wrote a review 19 May
3 contributions
If you want a lovely relaxing afternoon tea the please AVOID the Grand Central at all costs….. 1. Shown to table promptly and then wait 45minutes for service 2. Got coffee the 10 minutes later got stale sandwiches 3. Made a complaint at the time… given a free glass of Prosecco… didn’t get the one we had paid for nor the free one either… 4. Wrote a lengthy email to the Manager ….No Response…. PLEASE STAY CLEAR Wasted what should have been a lovely afternoon.. Should have read the reviews prior to booking ….They have a service issue
Read more
Date of stay: March 2022Trip type: Travelled
Helpful
Share
Susanna wrote a review 17 May
13 contributions1 helpful vote
Service was friendly and helpful. I asked for a tub which they gave me, & brought up toiletries I needed. Convenient location for public transportation & pedestrian streets, shopping. Nice old hotel with a grand staircase. Enjoyed my time here.
Read more
Date of stay: May 2022Trip type: Travelled
Helpful
Share
52ma wrote a review 11 May
Lytham St Anne's, United Kingdom42 contributions19 helpful votes
Well once again the grand central never fails to disappoints.My sister and I love getting off the train and walking into this beautiful hotel.It reminds us of trips as young children visiting relatives and looking at this iconic hotel wishing we could stay,and now we can. We stayed pre covid and have noticed there has been a revamp of the hotel,our room was comfortable and spacious the number I won’t divulge because we would like it again sorry folks 😂 The breakfast was well presented with all we needed especially the overnight oats they were delicious wouldn’t have minded the recipe. There was a fire alarm on the night we stayed so of course we were evacuated standing outside me in my PJs and sis in her nightie it was freezing so we then we decide to go into the station to wait,we got some very strange looks but it was something for us to laugh about.So thankyou all at the grand central it won’t be long till we visit again
Read more
Date of stay: May 2022
Cleanliness
Service
Sleep Quality
Helpful
Share
Stephen Vazza wrote a review 9 May
Boston, Massachusetts99 contributions45 helpful votes
Our group of four stayed at this hotel on our final evening in Scotland 🏴󠁧󠁢󠁳󠁣󠁴󠁿. We wanted to be downtown Glasgow for an easy Sunday morning ride to the airport. The hotel is immediately adjacent to the Grand Central Station so it is a hustling and bustling location. We were able to walk to a fantastic restaurant for dinner. The rooms were very clean, comfortable and overall a very good value relative to other upscale hotels that we stayed at during our week long trip to Scotland. FOR THOSE DRIVING A CAR….the parking situation is difficult. The hotel parking is located at the Grand Central Station which, although somewhat adjacent to the hotel, one must drive down a number of one way streets to circle back and go to the 5th level of the car park. You must then walk a fairly good distance through the central train station (which is quite beautiful) to the hotel. If you are carrying your luggage this can be pretty difficult. Conversely, I dropped our group of street side which was also difficult given the amount of traffic. I enjoyed the hotel very much and recommend this hotel if you are in Glasgow, however if you have a vehicle, I would perhaps research and select another hotel that has a better parking situation.
Read more
Date of stay: May 2022Trip type: Travelled
Room Tip: Parking is difficult and should be carefully considered if you are driving a vehicle….
See more room tips
Helpful
Share
Response from Allan Wilson, Other at voco Grand Central Glasgow, an IHG Hotel
Responded 1 week ago
Dear 52stephenv, It's wonderful to read your brilliant review and that you'd actively recommend the voco Grand Central Glasgow to stay in. I'll be sure to feed your complimentary comments back to our whole team and I know that everyone will join me in hoping to welcome you back soon. Kind regards, Allan Wilson Hotel Manager
Read more
jessica82378 wrote a review Apr 2022
Lansdale, Pennsylvania72 contributions68 helpful votes
I loved the architecture of the building the hotel is in and the location is unbeatable - more or less attached to Glasgow Grand Central station and also very close to two Airport Express Bus stops (Waterloo and George St). I would definitely stay here again if I ever find myself in Glasgow. The staff were friendly. My only complaint is that they don't provide bar soap, only shower gel.
Read more
Date of stay: April 2022
Rooms
Cleanliness
Service
Helpful
Share
Response from Allan Wilson, Other at voco Grand Central Glasgow, an IHG Hotel
Responded 1 week ago
Dear Jessica82378, Thank you for sharing the review and great scores of your stay with us at the voco Grand Central Glasgow, and we look forward to your next return. Regards, Allan Wilson Hotel Manager
Read more
Mathmagic wrote a review Apr 2022
Glasgow56 contributions63 helpful votes
Location is top class. Best position for shopping and dining in Glasgow. Champagne central bar is a great spot for people watching. Rooms are large and very comfortable (if a little soulless). Triple glazed windows cut out any street noise. Bathrooms very clean and shower had good water pressure. Breakfast has a good variety, but we had to queue at times, and sometimes they ran out of items. We waited quite some time for them to refill the scrambles eggs. Staff on reception were lovely, efficient and friendly. Corridors are tidy, and cleaning staff are were an active presence. We would stay again when next in Glasgow.
Read more
Date of stay: February 2022Trip type: Travelled
1 Helpful vote
Helpful
Share
Response from Allan Wilson, Other at voco Grand Central Glasgow, an IHG Hotel
Responded 1 week ago
Dear Mathmagic, Thank you kindly for taking the time to share the complimentary review while you had the short trip with your husband. I will be sure to pass your comments onto everyone as they enjoy reading all our feedbacks while we take the fair and honest observations of breakfast to improve on. We hope to welcome you both back to the Grand Central Hotel in the near future. Warmest regards, Allan Wilson Hotel Manager
Read more
Jazz wrote a review Apr 2022
2 contributions1 helpful vote
This is the first time we’ve been to Glasgow and everyone was very helpful with pointing out what we should do in the city. The room was spotless when we came in and nothing was broken. We also had breakfast with the hotel and the wide variety available was spot on! Eduardo was especially helpful with his ‘good mornings’ and giving us haggis to try! Overall, we are very pleased with our stay here and will definitely come back!
Read more
Date of stay: April 2022Trip type: Travelled
1 Helpful vote
Helpful
Share
Response from Allan Wilson, Other at voco Grand Central Glasgow, an IHG Hotel
Responded 1 week ago
Dear jaskaranu2022, Thank you for such a fantastic review of your recent stay at the voco Grand Central Glasgow, and I'm extremely thrilled to read how much you enjoyed your experience and particularly the helpful attitude of Eduardo here. I hope we can welcome you back to the hotel on a future trip to Glasgow. We hope you continue to watch our website for any opportunities to return soon. Kind regards, Allan Wilson Hotel Manager
Read more
Sam wrote a review Apr 2022
Glasgow, United Kingdom3 contributions1 helpful vote
+1
Stayed here for 2 nights mid-week. Booked a premium room and we were given a pokey room at the end of a corridor overlooking the station. The room had an odd little "dressing room" thing off to one side with an extra TV and a little chair - pointless. We arrived late so we phoned down to get some room service for dinner - phone button for room service went to a disconnected line and when reception transferred me the connection was so bad I could barely make out what was being said. Turns out the room service menu online was out of date, so we ended up just getting a takeaway instead. Curtains didn't block out much of the light from the screens in the station and no real soundproofing so the noise was pretty bad, not a restful night. Shower in the bathroom was decent, the towel rail was squeezed in behind a lamp above the sink and one of the towels had a hole in it - overall not great. In the morning I asked at reception if there were any other rooms available away from the trains - was told that the hotel was very busy and so no guarantees, I gave them my phone number and was told they'd phone me by 3:30 after speaking to housekeeping. 3:30 came and went, so I called back - after being on hold for a few minutes I was told that the hotel was fully booked... except the hotel website still showed rooms available to book, so that was odd. All in all we would have probably been better off just booking a Premier Inn or something for half the price. Don't think we'll be back.
Read more
Date of stay: March 2022Trip type: Travelled
Room Tip: Ask at reception if they can give you a room away from the station - might make it easier to...
See more room tips
Helpful
Share
Response from Allan Wilson, Other at voco Grand Central Glasgow, an IHG Hotel
Responded 1 week ago
Dear AnIntrovertAbroad, Thank you for choosing voco and for taking the time to provide feedback about your experience at voco Grand Central Glasgow. I would like to start by apologizing to you for the inconveniences you faced during your stay. I'm disappointed to see the aspects of your stay on this occasion that were not rectified and with our True Hospitality. I will pick these up on my return tomorrow with the team when you highlighted the feedback to our front office. We strive to make each stay as pleasant and comfortable as possible, and we appreciate that you brought your experience to our attention. We take feedback seriously and will coach our team to make the necessary changes so we can provide a better experience in the future. Should you wish to return in the future, please don't hesitate to contact myself directly so that I can co-ordinate the reservation and ensure that we restore your faith in the next visit. Kind regards, Allan Wilson Hotel Manager
Read more
AKennedy wrote a review Apr 2022
6 contributions4 helpful votes
We stayed here on a visit to the city for our anniversary. We arrived at 11am in the morning so we were delighted when they said we could have access to our room early. The room was clean and tidy but felt the decor wasn't in keeping with the rest of the hotel. My partner had ordered and paid for a surprise bottle of champagne which wasn't in our room on arrival but assumed this was just because we checked in earlier. On arrival back to the hotel at 4:30pm this still hadn't arrived so he called down to reception and they seemed to have no knowledge of this. 30 minutes later we then finally received our champagne. Whilst getting ready we tried to order some room service however the member of staff who was answering the phones was very incompetent and said we could only have chips as room service... although the menu was in the rooms. We decided not to have breakfast so we cannot comment on this.
Read more
Date of stay: February 2022
Value
Service
Sleep Quality
1 Helpful vote
Helpful
Share
Response from IHG Service, Owner at voco Grand Central Glasgow, an IHG Hotel
Responded 3 weeks ago
Hi AKennedy67, Thank you for your patronage of Voco Grand Central Glasgow. Our hotel provides a quality stay in an environment unique to our chain. I reviewed your comments and I am sorry that some of our facilities were not to your satisfaction. I understand your disappointment about these matters and with this, in mind, I send your remarks to our local area managers to be evaluated. We have created a plan to improve our services and offers. I invited you to come and stay with us on your next trip so we can provide you with the excellent service that is customary in our chain. Warm wishes, Oscar C. Case Manager IHG Service
Read more
Elaine T wrote a review Apr 2022
Newcastle, United Kingdom105 contributions31 helpful votes
+1
We had a trip to Glasgow as had an appointment at the passport office. We wanted somewhere central with parking, the parking is ncp on Oswalds street which you got half price at £12.50 for 24 hour stay. It’s a great location if your travelling by train too, its literally in the train station. Staff were very attentive and informative when we were there, room clean and had all the amenities you’d need. We got the dinner bed and breakfast deal. Dinner was very good, there champagne bar menu consists of only small plates, don’t let that put you off they have a daily three course set menu which is included in the package deal. Food quality was really good offering good value. Breakfast was good, decent choice. Hotel location is city centre so there’s lots of noise from traffic, train station, people partying, however they have additional inside glazing once this is in place you don’t hear a thing, however we didn’t see that until the morning totally our own doing, we really recommend the hotel if travelling to Glasgow. Thank you for a lovely stay.
Read more
Date of stay: April 2022Trip type: Travelled
Helpful
Share
Response from Allan Wilson, Other at voco Grand Central Glasgow, an IHG Hotel
Responded 1 week ago
Dear Elainethomson83, Thank you kindly for posting the five-star review of the voco Grand Central Glasgow. I hope you continue to watch our website for future opportunities to stay again. Haste ye be back! Allan Wilson Hotel Manager
Read more
Previous
123456
PRICE RANGE
$115 - $291 (Based on Average Rates for a Standard Room)
FORMERLY KNOWN AS
Grand Central Hotel
LOCATION
United KingdomScotlandGlasgowCity Centre / Merchant City
NUMBER OF ROOMS
230
Is This Your Tripadvisor Listing?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing
Frequently Asked Questions about voco Grand Central Glasgow, an IHG Hotel
Which popular attractions are close to voco Grand Central Glasgow, an IHG Hotel?
Nearby attractions include Locked In Escape Room (0.04 km), Escape Glasgow (0.2 km), and Xcape Room (0.08 km).
What are some of the property amenities at voco Grand Central Glasgow, an IHG Hotel?
Some of the more popular amenities offered include free wifi, an on-site restaurant, and a lounge.
What food & drink options are available at voco Grand Central Glasgow, an IHG Hotel?
Guests can enjoy an on-site restaurant, a lounge, and complimentary tea during their stay.
Is parking available at voco Grand Central Glasgow, an IHG Hotel?
Yes, paid public parking nearby is available to guests.
What are some restaurants close to voco Grand Central Glasgow, an IHG Hotel?
Conveniently located restaurants include Pizza Punks, Las Iguanas, and Revolution.
Is voco Grand Central Glasgow, an IHG Hotel located near the city centre?
Yes, it is 0.1 km away from the centre of Glasgow.
Are any cleaning services offered at voco Grand Central Glasgow, an IHG Hotel?
Yes, dry cleaning and laundry service are offered to guests.
Does voco Grand Central Glasgow, an IHG Hotel offer any business services?
Yes, it conveniently offers a business centre, meeting rooms, and a banquet room.
Which languages are spoken by the staff at voco Grand Central Glasgow, an IHG Hotel?
The staff speaks multiple languages, including English, Spanish, French, Portuguese, Hindi, and Polish.
Are there any historical sites close to voco Grand Central Glasgow, an IHG Hotel?
Many travellers enjoy visiting The Mackintosh House (2.3 km), House for an Art Lover (3.7 km), and The Tenement House (1.1 km).
Is voco Grand Central Glasgow, an IHG Hotel accessible?
Yes, it offers wheelchair access, reduced mobility rooms, and facilities for disabled guests. For specific enquiries, we recommend calling ahead to confirm.