CitizenM Glasgow
60 Renfrew Street, Glasgow G2 3BW Scotland
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About
#50 of 212 hotels in Glasgow
Location
Cleanliness
Service
Value
citizenM Glasgow is a tech-savvy lifestyle hotel in the historic city centre, a 10-minute walk from Glasgow Central Station and the Buchanan Galleries. There's no boring lobby - instead, enjoy a just-like-at-home living room with art, books and ultra-comfortable Vitra furniture (plus spaces to eat and work). canteenM kitchen is open 24/7 for killer coffee, snacks, cocktails, hot and cold meals (plus breakfast of champions). Time for business? Our tech-savvy societyM meeting rooms are ready. Superfast unlimited Wi-Fi is free, everywhere. Our ultra-clean sleek bedrooms have wall-to-wall windows and beds, jetlag-busting showers, and smart TVs loaded with free movies. Control your entire room with the bedside tablet or the free citizenM app in your smartphone. The app is your key to a contactless stay - from check-in to check-out, do most of the usual hotel things via your own phone (like food orders, paying for purchases, browsing movie libraries and more). Our hot & cold breakfast buffet comes with unique local treats, familiar favorites, and healthy options for everyone — including vegans and vegetarians. Pile your plate with warm pastries, scrambled eggs, fresh fruit, and more.
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Property amenities
Free High Speed Internet (WiFi)
Bar / lounge
Kids stay free
Taxi service
Conference facilities
Meeting rooms
24-hour security
Baggage storage
Wifi
Coffee shop
Restaurant
Breakfast available
Breakfast buffet
Snack bar
Special diet menus
Non-smoking hotel
Shared lounge / TV area
24-hour front desk
Express check-in / check-out
Private check-in / check-out
Ironing service
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Room features
Allergy-free room
Blackout curtains
Air conditioning
Desk
Housekeeping
Cable / satellite TV
Extra long beds
Bath / shower
Safe
Telephone
Laptop safe
Private bathrooms
Wake-up service / alarm clock
Flatscreen TV
On-demand films
Radio
iPod docking station
Complimentary toiletries
Hair dryer
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Room types
City view
Non-smoking rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Trendy
Green
Languages Spoken
English
Location
100Great for walkers
Grade: 100 out of 100
205Restaurantswithin 0.5 km
82Attractionswithin 0.5 km
6987Reviews67Q+A100Room tips
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Being fairly local and knowing this hotel has a good reputation I booked in just to have a relaxing night away from home. I was only in the room for about half an hour when the internet went down, leaving me unable to watch TV, use chromecast, use most of the lights in the room, adjust the temperature, or control one set of blinds. Thankfully I was able to find switches for the sink lights and one set of blinds (though you had to press these several times for them to actually do anything...). I went down to reception to be told there was nothing that could be done, so I couldn't do much else but go back up to the room and watch youtube videos on my phone more or less in the dark. The room was too warm and there was no way to adjust the temperature without using the iPad (which had been rendered useless by the internet outage). Even the TV had a block on it stopping me from mirroring my phone to it to watch something on the larger screen. It didn't help when I got woken up by other guests having a drunken argument at about half 2, and I never got back to sleep until well after 4. All in all the experience was a disappointment. I would say however though that the room was spotless, the bed was very comfy and the staff were polite, even if they couldn't actually help. Please consider not making the rooms so iPad-reliant. My stay was not worth the money.…
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Date of stay: December 2023Trip type: Travelled solo
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Really decent city centre hotel. Great location. Room is small but has everything needed for a peaceful night. Really good shower. Really comfy bed. The blinds are noisy and there’s a lack of desk space. Staff all friendly. Check in was quick as was check out.
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Date of stay: November 2023Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Super smart hotel with very modern touches, personally liked the iPad controls for the lights and blinds. Hotel is immaculately clean and the room was stylish and very comfortable. Hotel is one minute walk from sauchihall street so perfect location for shopping and some real good bars and restaurants nearby
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Date of stay: November 2023Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Style over substance! This is a gimmick of a ‘hotel’. It reminds me of the old Kit-Kat advert; you look good, you can’t sing, but you will go along way! I think it is unfair to call it a hotel, maybe a box full of ‘prison cells’ may be a more adequate term. My partner had booked this for two nights of which by day two we both felt like we had cabin fever, definitely not for the faint hearted. This is a one night, one person per room place, not sure what the hotel chain are trying to achieve, but give me Faulty Towers any day, at least Basil would have provided a room and not a broom cupboard! The decor is quirky I will give it that, but it is not a relaxing place to stay, that’s for sure. The service in the bar on our first night was shambolic, not a smile, no warmth and unless you could download the ‘menu app’, which took 20 minutes to do just to see a menu, then you have risk of starving! Save your cash folks, spend the same money around the corner at the famous ‘ inn’ chain and upgrade to the premium rooms for the same price, at least you get a cuppa in your room and a fridge! CitizenM really is a joke it should be called Cell Block! Be warned if you are not a techie you will not survive one night here! Give me a real hotel any day! Thanks but unfortunately, no thanks Glasgow has far better offerings up it’s sleeve!…
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Date of stay: November 2023Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Paddy Loughran, General Manager at CitizenM Glasgow
Responded 1 week ago
Hi MamaPBLT, Thank you for reviewing your stay with us here at citizenM Glasgow. So sorry to read that our setup us was not up to the standards you require. As we continue to open our hotels across the globe, we do realise that our hotels may not be for everyone but they certainly are for some as we continue to grow year on year. Thank you for trying us out and we wish you all the best with your future stays elsewhere. Thanks Paddy Assistant Hotel Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Weekend away, which was sadly very disappointing stay at this hotel. Self check in - didn't work, what is the point .....room was very disappointing, very small and claustrophobic, lay out of bed awkward - meant that you had to climb over each other to get out of bed! Uncomfortable too. No tea and coffee making facility which is disappointing- not ideal - not even a bottle of water in the room. Room was extremely small, Insufficient space to hang clothes, and not enough hooks . Shower and toilet were located in a pod which didn't provide much Privacy - basin was outside of the pod in the bedroom and very small. You didn't feel as if it was a relaxing experience staying there as there was insufficient space in the room, TV didn't work well at all with not many channels, lighting controlled by an ipad and couldn't put a light on during the night without messing around with ipad. Felt as if the hotel was aiming at business people as opposed to a wider selection of guests. Breakfast was fine first day....second not all hot dishes available at the same time. It definitely was not value for money .....nor would I recommend to anyone else. The only plus point was the staff were helpful...ie telling you how to operate the technology! Left with sad faces.........and large hole in our pocket...... …
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Date of stay: November 2023Trip type: Travelled as a couple
Value
Location
Service
Room Tip: DONT stay here.....
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Response from Paddy Loughran, General Manager at CitizenM Glasgow
Responded 2 days ago
Hi rovertandyak, Thank you for reviewing your stay with us here at citizenM Glasgow. I am sorry to read that we have not met the standards that you require in a hotel and also sorry to read about your second day breakfast experience. I will feed this back to our f&b tea, In terms of our concept, we do not in any way hide how our rooms are laid out and are really proud of what we offer our guests in terms of an XL bed waterfall shower. We also feel that the standard tea/coffee room setup in most hotels can be better enjoyed with a barista style coffee, a premium sourced tea instead of having to use the obligatory UHT milk on offer. We know we may not be for everyone and that is absolutely fine. We thank you for giving us a chance this time. Thanks Paddy Assistant Hotel Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Excellent from start to finish. With self checkin and out. Bed super comfy and air con. Ipad love it as hotel room are only controlled by ipad or citizenm app but ipad needs protection case and from time to time ipad screen cover needs changing as scratch marks and be felt. TV needs better/more channels beware 4HD breaks TV/can't change channels and needs turning off and on but chrome cast does work when it wants but. I be back for my 3rd stay. Ps after checkin 2pm eg if you are on route to hotel, you can select from accessible floor to car park to skyline floors with good views and check out can be done via app in or out hotel before 11M which is good.
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Review collected in partnership with this hotel
Date of stay: November 2023
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Great hotel for the price, very modern with all the gadgets, rooms very clean and beds and pillows are very comfy, great smart TV, had a lovely stay and will definitely return, when you check in there is a choice to choose what view you would like out your room which is a fantastic touch
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Date of stay: August 2023Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Stayed here nov 10-12 2023. The ambassadors are brilliant. I didn’t get the names of the two but I did describe them on citizen m’s internal guest survey Location was good, just a few mins walk from Queen st station. Unless you know already, it’s quite hard to notice the hotel as there’s very limited signage outside until you’re up close. Most hotels had big signs down the side or on the roof to say but the citizen m is just a black building from a distance. I’d stayed before so knew this but for someone who hadn’t, they might’ve struggled Didn’t eat breakfast here as at £16 each I found this expensive The bar was good and well stocked but snacks pricey and food range wasn’t wide Rooms are very small and controls for lights etc are on an iPad. We’re not tech people so found all that a bit of a faff . Room was comfortable though but wasn’t turned over by housekeeping. We didn’t know we had to request it. I’d stayed before but only one night stays so had never needed housekeeping I’d stay here in Glasgow again though …
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Review collected in partnership with this hotel
Date of stay: November 2023
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Lots of good things about our first stay in a Citizen M - funky quirky decor, great central location, fantastic friendly staff, nice bar area, but the room was not for us. The rooms look good but are v small (room width is the size of the bed, be prepared to climb in!), bathroom is glass pod in the room (too small for the sink which is in the bedroom), iPad operated lights, blinds, TV etc which was just a hassle. Room was too hot even at lowest temp setting, & this was Glasgow in November! I gather the rooms are identical the world over, so I’m afraid I wouldn’t ho back. It was ok for one night but wouldn’t fancy it for longer.
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Date of stay: November 2023Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Great location in Glasgow city centre. Professional, knowledgeable, helpful staff. Fun & funky bedroom had everything we needed and was super clean. Bar & breakfast area nicely decorated with many interesting retro styled items & artwork. Loved breakfast choices. Good value too.
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Review collected in partnership with this hotel
Date of stay: November 2023
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
PRICE RANGE
$92 - $128 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
citizenm glasgow hotel glasgow
LOCATION
United KingdomScotlandGlasgowCity Centre / Cowcaddens
NUMBER OF ROOMS
198
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Frequently Asked Questions about CitizenM Glasgow
Which popular attractions are close to CitizenM Glasgow?
Nearby attractions include Riddle Rooms Glasgow (0.2 km), The Glasgow School of Art (0.4 km), and Revolution Renfield Street Glasgow (0.3 km).
What are some of the property amenities at CitizenM Glasgow?
Some of the more popular amenities offered include free wifi, an on-site restaurant, and a lounge.
Which room amenities are available at CitizenM Glasgow?
Top room amenities include air conditioning, a flat screen TV, and blackout curtains.
What food & drink options are available at CitizenM Glasgow?
Guests can enjoy an on-site restaurant, a lounge, and breakfast during their stay.
What are some restaurants close to CitizenM Glasgow?
Conveniently located restaurants include The Wild Olive Tree, Pizza Punks, and Mackintosh at the Willow.
Is CitizenM Glasgow located near the city centre?
Yes, it is 0.6 km away from the centre of Glasgow.
Does CitizenM Glasgow offer any business services?
Yes, guests have access to meeting rooms and conference facilities during their stay.
Are there any historical sites close to CitizenM Glasgow?
Many travellers enjoy visiting The Tenement House (0.8 km), The Mackintosh House (2.1 km), and House for an Art Lover (4.1 km).
Does CitizenM Glasgow have any great views?
Yes, guests often enjoy the city view available here.
Is CitizenM Glasgow accessible?
Yes, it offers wheelchair access, reduced mobility rooms, and facilities for disabled guests. For specific enquiries, we recommend calling ahead to confirm.