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Fairmont St Andrews

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2,976 Reviews from our TripAdvisor Community

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There are newer reviews for Fairmont St Andrews
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Showing 2,877: English reviews
Fife, United Kingdom
Reviewed 6 February 2016 via mobile

Well arrived @ hotel early to use the spa facilities and pleasantly surprised to be told we could have our room which was ready so was a nice bonus to get in our room 2 and a half hours early. Arrived in the room which was a really lovely room but there was no slippers to get dressed to walk...

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Helpful?
Thank squadron22
JohnKeating_Fairmont, General Manager at Fairmont St Andrews, responded to this review

I am terribly sorry for the issues that you encountered on your recent visit. I have shared your comments with the Management team to review with their departments to make improvements. I can assure you this is not standard practice in the hotel and actions shall be taken. Again my apologies and I hope you will consider returning in the...

Aberdeenshire, United Kingdom
Reviewed 6 February 2016

From the time we arrived, to the time we left we enjoyed it. The Hotel & staff are second to none which made our stay complete. There is a courtesy bus that takes you into St Andrews & picks you up at no cost which is brill. The hotel is large but has a very friendly feel about it, there...

Review collected in partnership with Fairmont Hotels & Resorts
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Thank susanrM5108YZ
JohnKeating_Fairmont, General Manager at Fairmont St Andrews, responded to this review

Thank you for your wonderful comments and for choosing Fairmont St Andrews for your birthday celebrations. I am delighted that you had a lovely time and have passed on your comments to the Management team to share with their departments. Thank you again for your feedback and we look forward to welcoming you back again soon.

South Haven, Michigan
Reviewed 3 February 2016

We took advantage of a weekend deal and found this hotel good value. Although about 2 miles outside St Andrews, there is a courtesy bus which runs hourly and saves struggling for parking in St Andrews. The hotel has very good leisure facilities and there are great golf courses on the doorstep though a round of golf in this area...

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Helpful?
Thank Michigander829
JohnKeating_Fairmont, General Manager at Fairmont St Andrews, responded to this review

Thank you so much for taking the time to post a review following your recent stay. We are delighted that you had such a lovely time and very much look forward to welcoming you back very soon.

edinburgh
Reviewed 3 February 2016

Frosty reception staff really didn't put us in a birthday treat mood. A smile would have been nice. Our Suite could do with a makeover - furniture has had its day. Stains here and there and a bathroom that needs grouting attention and updating. Only one bar open which has identity problems: sports bar/afternoon tea/games room. Not to mention unbelievable...

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3Thank delboyandhoney
JohnKeating_Fairmont, General Manager at Fairmont St Andrews, responded to this review

Thank you for taking the time to post a review. I am sorry that you were left disappointed by your stay and have shared your comments with the Executive team to review with their departments on how they can improve. I am delighted to confirm that the hotel has recently embarked on a £10M renovation plan which will see all...

Inverurie, United Kingdom
Reviewed 3 February 2016 via mobile

The Fairmont is beautiful. With huge rooms, a gorgeous pool and spa, incredible views, delicious breakfast and dining facilities it made the perfect romantic weekend away! Would definitely return to the spa for another massage - perfection!

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Thank Tamsin R
JohnKeating_Fairmont, General Manager at Fairmont St Andrews, responded to this review

I am delighted that you had such a lovely time and have passed on your wonderful comments to the Executive team to share with their departments. Thank you for your feedback and we hope to welcome you back again soon.

London, United Kingdom
Reviewed 31 January 2016

great location and wonderful staff. the hotel lacks what I would expect from a 5 star hotel. a good 4 star. restaurant was freezing cold on Saturday night, breakfast was the same on Sunday. Room rate and overall cost wasn't worth it. I will not be going back. Much BETTER hotels and accommodation in the area...very disappointed, what a shame...

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2Thank Paul E
JohnKeating_Fairmont, General Manager at Fairmont St Andrews, responded to this review

Thank you so much for your feedback following your recent stay. We value all guest comments to help us improve on the service and facilities and we are grateful that you took the time to write. I have passed on your feedback to the Executive team to share with their departments on how they can improve. Thank you again and...

Reviewed 31 January 2016 via mobile

My gf booked this as a surprise present for my birthday. The hotel, staff and facilities were excellent and made it a really special weekend. The food in the clubhouse is brilliant and the views are stunning, breakfast was top notch. We used the spa facilities and loved every minute of it, the range of treatments were great and prices...

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Helpful?
1Thank Jamie M
JohnKeating_Fairmont, General Manager at Fairmont St Andrews, responded to this review

I am delighted that you had such a wonderful weekend and thank you for your lovely comments which have been passed to the Executive team to share with their departments. We very much look forward to welcoming you back again.

Reviewed 31 January 2016 via mobile

Stayed in a king room for one night, swift check in, spacious and cosy room, all the amenities that you would need, excellent bed and linens, tasty breakfast and extremely attentive staff throughout. Couldn't find fault with any area of our stay and we feel that the rate offers real value for money. We will be back soon!

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Thank Kirstin C
JohnKeating_Fairmont, General Manager at Fairmont St Andrews, responded to this review

Thank you for your lovely comments which I have passed to the Executive team to share with their departments. I am delighted that you enjoyed your stay and look forward to welcoming you back again soon.

Glasgow, United Kingdom
Reviewed 31 January 2016 via mobile

We stayed at the Fairmont for one night and were treated like royalty from the minute we pulled up until the minute we left. Cannot commend the staff enough, all very professional and made us feel very welcome. The facilities are first class, sauna and steam room were excellent as was the pool (if a little on the small side)....

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Helpful?
Thank chalmers021
JohnKeating_Fairmont, General Manager at Fairmont St Andrews, responded to this review

Thank you for your wonderful feedback following your recent stay. I am delighted that you had such a fantastic time and have passed your comments to the Management team to share with their departments. We very much look forward to welcoming you back again soon.

Glasgow, United Kingdom
Reviewed 30 January 2016

This was the first time I stayed at fairmont with my boyfriend, I have been a couple of times before with my family and again it did not disappoint! Hotel is lovely; beautiful room, pool is great and amazing breakfast! Staff are great very friendly although the women at the leisure reception desk could be much more friendlier - not...

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Helpful?
Thank chigx
JohnKeating_Fairmont, General Manager at Fairmont St Andrews, responded to this review

Thank you so much for taking the time to post a review following your recent stay at Fairmont St Andrews. We value all guest feedback to help us improve on the service and facilities and I am grateful for your comments. I am delighted that overall you enjoyed your stay however I have passed on your comments to the Management...

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Amenities

Highlights
  • Pool
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Restaurant
  • Bar/Lounge
  • Spa
  • Free High Speed Internet ( WiFi )
About the property
  • Pets Allowed ( Dog / Pet Friendly )
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Spa
  • Hot Tub
  • Golf Course
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Accessible rooms
In your room
  • Minibar
Internet
  • Paid Wifi
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Business Centre with Internet Access
  • Room Service
  • Children Activities (Kid / Family Friendly)
  • Shuttle Bus Service
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Babysitting

Additional Information about Fairmont St Andrews

Address: St. Andrews Bay, St Andrews KY16 8PN, Scotland
Region: United Kingdom > Scotland > Fife > St Andrews
Price Range: ₹ 11,724 - ₹ 31,351 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Fairmont St Andrews 5*
Number of rooms: 209
Reservation Options:
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Also Known As:
Fairmont St Andrews Hotel St. Andrews
St Andrews Fairmont
Fairmont St Andrews Scotland
Hotel Style:
#2 Business Hotel in St Andrews
#3 Romantic Hotel in St Andrews
#3 Luxury Hotel in St Andrews
#3 Family Hotel in St Andrews
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Questions & Answers

Here's what travellers have asked, with answers from Fairmont St Andrews staff and other travellers.
7 questions
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Scotland
Glasgow, United Kingdom
over a year ago
Gourock, United Kingdom
over a year ago

See all questions (7)

Questions? Get answers from Fairmont St Andrews staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Choose a sea view”
FJW12, 17 Apr 2017 | Read review
“We booked a king room, great space, lovely new bathroom with bath and walk in shower.”
NicolaS823, 17 Apr 2017 | Read review
“inspect the room first and go by the other peoples opinions”
jace19772014, 17 Apr 2017 | Read review
“Executive Suite or a Deluxe Sea view Suite are so worth it.”
Hindy1, 15 Apr 2017 | Read review
“All rooms are finished to a high standard”
Traveller626, 14 Apr 2017 | Read review
5 of 5