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All reviews value for money bit dated evening meal three courses comfortable hotel large car park stayed one night falkirk town centre excellent value falkirk wheel and the kelpies steak pie short stay buffet breakfast wi fi staff were friendly short drive central scotland
Spent four nights here, an infrequent return to my home town. The hotel is ideally situated for the two main attractions, The Falkirk Wheel and the Falkirk Kelpies, both very impressive. Room was non-smoking as was the rest of the hotel, comfortable with a quite...More
nice modern room, quiet, in new part of hotel - very reasonable price for what one gets.
very comfortable bed - my partner who has back problems said she got a great nite's sleep.
staff very helpful and friendly.
nice restaurant. (homemade soups, rest of...More
Stopped over 2 nights to visit family, the location is ideal if you want to walk into the town centre. Had a meal in the restaurant on one night and we ate of the main menu, not the 3 for £12 and it was reasonably...More
We were here for just 2 nights hotel was clean, modern, nice bar and evening entertainment. The staff friendly and helpful food was good, the only problem we had was the breakfast , buffet style but the room was far too small and cramped,
Myself and husband went to falkirk to scatter my father in laws ashes, we stayed at the park hotel, its a lovely little hotel, but on the big downside we could hear the people in the next room even talking, not very soundproof at all....More
David the same thing is happening with my review! I had a bad experience also with this person you have named! I will just leave my review here! to cut a long story short I had phoned in to tell person in charge about... More
David the same thing is happening with my review! I had a bad experience also with this person you have named! I will just leave my review here! to cut a long story short I had phoned in to tell person in charge about dietary issues. spoke to Amanda over the phone and was told she has made a note of this and everything would be all good to go! So turned up on the night. The phone call was pointless as Amanda said it hadn't even taken place!!!!!! I'm sorry but how the hell did I book then?! So anyway we had been sat down drinks ordered upon ordering food we found out that our issue with diets would not be taken care of. Ok I thought mistakes happen she may have just forgotten. Went to pay for drinks so we could go elsewhere and were hit with "you have to pay for your starters!" from Amanda with terrible attitude. Not wanting to make a scene I paid for starters that were part of a set menu that we did not eat from. I asked for the receipt but I was told I couldn't get it. I actually think she may have pocketed the money and receipt either that or she was covering her tracks. Tried to leave a review and it is just disappearing. We as in I and my family were so distressed by Amanda we will NEVER BE BACK. My question is does Amanda have the relevant experience and skills in her job?
I'm not sure about refurbishment, but the rooms were clean and tidy. Our room was at the back of the hotel over looking the yard and bins. It was a little compact as we had two cases, but fine for an overnight stay.