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Hotel Twenty

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478 Reviews from our TripAdvisor Community

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Showing 354: English reviews
Edinburgh, Scotland, United Kingdom
Reviewed 10 December 2014

My wife and I made a long weekend of it in edinburgh and absolutely loved hotel twenty, great friendly staff, comfortable accommodation and very well maintained for a period building, our room was spotless with lovely en suite facilities, a first for us to try thai food with the restaurant being on site and we were both very impressed, manager...

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Helpful?
Thank Christopher K
John K, Manager at Hotel Twenty, responded to this review

Dear Guest I thank you for your positive feedback as we have put a lot of hard work in to the hotel since taking over . So far we have updated 7 of our rooms leaving us a little more hard work ahead but positive comments from guests makes it all worth while . I am pleased you enjoyed your...

Edinburgh, United Kingdom
Reviewed 7 December 2014

Well what can I say.....exactly what we needed and i find it very hard to believe some of the extremely negative reviews. Friendly and accommodating staff from beginning to end; from reception, to housekeeping to John the owner. We arrived early for check in, not a problem...2 rooms ready so bags dropped off. Check in pain free for us, though...

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Helpful?
1Thank yorkiegirlAbuDhabi
John K, Manager at Hotel Twenty, responded to this review

Dear Guest I thank you for your positive feedback as we have put a lot of hard work in to the hotel since taking over . So far we have updated 7 of our rooms leaving us a little more hard work ahead but positive comments from guests makes it all worth while . I am pleased you enjoyed your...

scotland
Reviewed 7 December 2014

First off all the smell from the cooking hits you when you walk in.Walked down stairs with your bags to reception to come all the way back up with them. Next complaint some kind of oil perfume spilled in drawer not cleaned glad I spotted that before I put my clothes in.Floor wet at window area,secondery glazing fell out as...

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Helpful?
Thank bankfoot
John K, Manager at Hotel Twenty, responded to this review

Dear Guest , I am sad that you did not have a pleasant experience at Hotel Twenty . As you are aware we have only recently taken over the hotel and we are currently refurbishing another 3 rooms to the same standards as the other refurbished rooms. This process does take a lot time and money especially when the building...

Scotland
Reviewed 2 December 2014

We stayed here for 1 night, in an excellent location for parking,eateries, theatre and shops. Booking in was quick and the young lady behind the desk showed us to our room. Size was excellent, decor overall nice but was in need if a bit TLC, tea/coffee/toiletries all provided, nice hot and powerful shower. Bed was comfy, a bit if noise...

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Helpful?
1Thank Gazza73
John K, Manager at Hotel Twenty, responded to this review

Dear Guest I thank you for your positive feedback as we have put a lot of hard work in to the hotel since taking over . So far we have updated 7 of our rooms leaving us a little more hard work ahead but positive comments from guests makes it all worth while . I am pleased you enjoyed your...

Singapore, Singapore
Reviewed 26 November 2014 via mobile

We were here only for one night and is definitely coming back! The hot is a 15min walk from the Edinburgh Waverley station. Not advisable of you're traveling with a large luggage and thinking of walking. Room is super spacious! We booked a room for 2 and ended up getting a room for 4. Rooms come with clean towels, toiletries...

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Helpful?
Thank Paul T
John K, Manager at Hotel Twenty, responded to this review

Dear Guest I thank you for your positive feedback as we have put a lot of hard work in to the hotel since taking over . So far we have updated 7 of our rooms leaving us a little more hard work ahead but positive comments from guests makes it all worth while . I am pleased you enjoyed your...

irvine
Reviewed 24 November 2014

Came here with my nana for one night in October, the room was grubby, was kept up half the night with people having sex, couldnt get a shower in the morning as the drain was blocked so the basin filled up straight away and the cereal and bread in the morning was stale, pay a bit more for somewhere nicer.

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Helpful?
2Thank marie2903
John K, Manager at Hotel Twenty, responded to this review

Dear Guest I thank you for your positive feedback as we have put a lot of hard work in to the hotel since taking over . So far we have updated 7 of our rooms leaving us a little more hard work ahead but positive comments from guests makes it all worth while . I am pleased you enjoyed your...

Pori, Western Finland, Finland
Reviewed 22 November 2014

the rooms are very clean and cosy, price is reasonable and staff is very friendly. The only I would have wished for was abundant breakfast; they served only coffee/tea, toast, cheese, serials and youghurt. Overall very good place to stay in Edinburgh.

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Helpful?
Thank TheTiinuli
John K, Manager at Hotel Twenty, responded to this review

Dear Guest I thank you for your positive feedback as we have put a lot of hard work in to the hotel since taking over . So far we have updated 7 of our rooms leaving us a little more hard work ahead but positive comments from guests makes it all worth while . I am pleased you enjoyed your...

Ashington, England, United Kingdom
Reviewed 21 November 2014

Location was great just down the road from the theatre and restaurants. Staff were lovely. TV and Kettle in room with tea and coffee. Continental breakfast was fine. Unfortunately, beds were very uncomfortable you could feel every spring through the mattress!! No double glazing and right on the road so very noisey and no proper curtains so light came through...

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Helpful?
Thank Joanne L
John K, Manager at Hotel Twenty, responded to this review

Dear Guest I thank you for your positive feedback as we have put a lot of hard work in to the hotel since taking over . So far we have updated 7 of our rooms leaving us a little more hard work ahead but positive comments from guests makes it all worth while . I am pleased you enjoyed your...

Reviewed 19 November 2014

Please do not waste your money on this hotel. Terrible, Terrible Terrible!!! We arrived at the hotel and the rooms were not ready but we were given keys. We then went off to see a show and when we returned, we let ourselves into our rooms and were shocked at what we were confronted with. The rooms were grotty to...

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Helpful?
4Thank Ames767
John K, Manager at Hotel Twenty, responded to this review

Dear Guest I thank you for your positive feedback as we have put a lot of hard work in to the hotel since taking over . So far we have updated 7 of our rooms leaving us a little more hard work ahead but positive comments from guests makes it all worth while . I am pleased you enjoyed your...

Reviewed 19 November 2014

Worst hotel ever!!! And the manager has no customer service skills whatsoever, lots of issues with lights hanging off walls and loose wires! Would not recommend this to anyone!!!!We ended up not even staying as toilet didn't even flush in our room and the bathrooms were dirty.

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Helpful?
1Thank Ssnewrs
John K, Manager at Hotel Twenty, responded to this review

Dear Guest , AGAIN i have all ready replied to 4 of the comments left by yourself . The booking you made was a non refundable booking and there are no lights hanging off the walls and als the toilet facilities work perfectly so if you could please stop using other peoples email addresses to leave roughly the same comments...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Restaurant
  • Free Breakfast
About the property
  • Non-Smoking Hotel
Things to do
  • Restaurant
Room types
  • Non-Smoking Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Free Breakfast
Official Description (provided by the hotel)
Hotel Twenty is situated in the heart of Edinburgh. We strive on giving a good customer service at the best possible prices. Hotel Twenty is within walking distance of Edinburgh Waverly Train station and all its shops, pubs and clubs. We have only recently taken over the Hotel and have already done a lot of cosmetic work to it. ... more   less 

Additional Information about Hotel Twenty

Address: 20 Leopold Place | London Road, Edinburgh EH7 5LB, Scotland (Formerly Richmond House Hotel)
Region: United Kingdom > Scotland > Edinburgh
Price Range: ₹ 3,064 - ₹ 12,513 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Hotel Twenty 3*
Number of rooms: 11
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Also Known As:
Richmond Hotel Edinburgh
Hotel Twenty Edinburgh, Scotland
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Questions & Answers

Here's what travellers have asked, with answers from Hotel Twenty staff and other travellers.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“The downstair room was a lot less noisier than then upstair one.”
 of 5 bubbles 520delfis, 6 Dec 2016 | Read review
“If you care about what the room looks like, don't stay here.”
 of 5 bubbles juliaandnick, 29 Nov 2016 | Read review
“Sorry no tips for this one,”
 of 5 bubbles alison186565, 27 Nov 2016 | Read review
“A room on the top floor would be best - just not room 8.”
 of 5 bubbles 7catm, 1 Nov 2016 | Read review
“Room 6 is nice.”
 of 5 bubbles HannahJW1993, 5 Sep 2016 | Read review
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