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Holiday Inn Edinburgh

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Traveller (398)
Room & Suite (289)
Dining (104)
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Overview
  • Excellent23%
  • Very good44%
  • Average23%
  • Poor7%
  • Terrible3%
Travellers talk about
“city centre”(371 reviews)
“cool jade”(24 reviews)
“pentland hills”(49 reviews)
AMENITIES
Free Internet
Free Parking
Breakfast Buffet
Air Conditioning
Pool
Non-Smoking Hotel
Restaurant
4 Star Hotel
All hotel details
Additional information
Offers from Holiday Inn Edinburgh
Special Offer: Book Direct and Save
Hotel deals
Offers from Holiday Inn Edinburgh
Special Offer: Book Direct and Save
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Reviews (2,426)
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561
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504
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83
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All reviewscity centrecool jadepentland hillsswimming poolexecutive roomleisure facilitiestrouser pressday ticketbus stop rightreception stafffamily roomsofa bedbuffet stylebus servicestayed here for one nighttea and coffeehaggis
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601 - 605 of 2,238 reviews
Reviewed 22 May 2016 via mobile

The hotel itself is pretty average and not what I would expect from a 4* hotel to be honest. I was in a twin room on the 1st floor and the room was in desperate need of being repainted. There were marks on just about...More

1  Thank RobW1978
Response from HIEdinburgh, Guest Relations Manager at Holiday Inn EdinburghResponded 26 May 2016

Thank you for your feedback on your recent experience. I am very disappointed to learn of the poor level of service and poor quality that you have received in our Bar. I have ensured your feedback has been passed onto our Food and Beverage department...More

Reviewed 21 May 2016

Hotel setup by our tour company, room was dirty and small. Bed was a full carpets were stained in the room and also in the halls. Walls needed painted in room and hall ways. Bathroom was so small that you had to startle toilet to...More

1  Thank Joseph P
Response from HIEdinburgh, Guest Relations Manager at Holiday Inn EdinburghResponded 23 May 2016

Thank you for your feedback on your recent experience. I am very disappointed and surprised by your comments with regards to the cleanliness of your bedroom as this falls well below our usual high standards. Despite being out of the City Centre a short bus...More

Reviewed 21 May 2016

I've stayed at the Holiday Inn Edinburgh 4 or 5 times over the past 7 months, it's a 1960s building situated next to Edinburgh Zoo.. The general appearence is okay although a little run down in areas, that said the bar area is pretty nice...More

Thank Craig C
Response from HIEdinburgh, Guest Relations Manager at Holiday Inn EdinburghResponded 23 May 2016

Thank you for your feedback on your recent experiences at Holiday Inn Edinburgh. I am sure that staying on several occasions over the past few months has given you a real feel for the place and I am pleased to confirm that refurbishment work will...More

Reviewed 20 May 2016 via mobile

Stayed for business. Very pleasant staff, helpful and decent sized bar downstairs. Unfortunately the bathroom was so small that sitting on the toilet you have to hold the door open with your knee. Appallingly mean food for the price paid. The iron in the room...More

Thank andywright_83
Response from HIEdinburgh, Guest Relations Manager at Holiday Inn EdinburghResponded 21 May 2016

Thank you for taking the time to review your recent experience at Holiday Inn Edinburgh. I am disappointed to read that you were underwhelmed by the product on offer and our aim is certainly to attract repeat custom. I am pleased that you found all...More

Reviewed 18 May 2016 via mobile

Another excellent family stay before going to the zoo. Check in was quick and friendly, but when we arrived to our room, there was a bit of a mix up with the room instructions (set up the sofa bed and a cot bed, when we...More

Thank Daniel P
Response from HIEdinburgh, Guest Relations Manager at Holiday Inn EdinburghResponded 19 May 2016

Thank you for taking the time to review your recent experience at Holiday Inn Edinburgh. I am delighted that you and your family had an excellent stay in one of our king size bedrooms. It is also great to read that you had a lovely...More

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About
Amenities
Top amenities
Fitness Centre with Gym / Workout Room
Pool
Room Service
Free Internet
Free Parking
Restaurant
Bar/Lounge
Spa
Hotel Amenities
Business Centre with Internet Access
Room Service
Free Parking
Dry Cleaning
Meeting Rooms
Laundry Service
Multilingual Staff
Conference Facilities
Room amenities
Air Conditioning
Things to do
Fitness Centre with Gym / Workout Room
Pool
Restaurant
Bar/Lounge
Spa
Heated pool
Indoor pool
Details
Price range
US$ 88 - US$ 292 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#30 Family Hotel in Edinburgh
#59 Luxury Hotel in Edinburgh
Room types
Non-Smoking Rooms, Family Rooms, Accessible rooms
Details
Price range
US$ 88 - US$ 292 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#30 Family Hotel in Edinburgh
#59 Luxury Hotel in Edinburgh
Room types
Non-Smoking Rooms, Family Rooms, Accessible rooms
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Traveller (398)
Room & Suite (289)
Dining (104)
Pool & Beach (5)
Amenities (31)
Business Centre & Event Rooms (1)
Questions & Answers
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nataliemackenzie1993
21 April 2018|
AnswerShow all 3 answers
Response from Debbie W | Reviewed this property |
The best thing to do is to email them. I can’t see it being a problem. They may even have a cot you could use.
0
Votes
Lisa P
11 April 2018|
AnswerShow all 3 answers
Response from HIEdinburgh | Property representative |
Dear Lisa, thank you for your question. All towels are provided. Towels for your room and different towels at our swimming pool/gym. Many thanks, Alan.
1
Vote
Room Tips
"the east side rooms has a city view. My view was the street but I did buy my room as a prepaid lower rate..."
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"Room overlooking car park was quiet"
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"One side faces the car park / zoo, the other the main road / nice views of hills."
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"Choose a different hotel"
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