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We arrived early for our most recent stay here. The girl on reception had the just right combination of friendliness and efficiency and upgraded us to a mini suite which was available straight away. We loved the layout of this one. It was very spacious,...More
Response from Livia B, General Manager at Holiday Inn Edinburgh City - WestResponded 7 November 2017
Dear FMMG, thank you for taking the time to write a review of your recent stay with us. I am so pleased to hear that you received great service from the front desk, and that your allocated room was spacious and comfortable. I am however...More
Although not in the centre of town, there is a bus stop outside the hotel and it is just a fifteen minute bus ride from the main tourist sites. Coming from the airport, take the tram or 100 bus to the West End. Continue in...More
Response from Livia B, General Manager at Holiday Inn Edinburgh City - WestResponded 6 November 2017
Dear dOugdOt, thank you so much for taking the time to write a review. I am so delighted to read all of your positive comments, especially the well-placed location of our hotel, fantastic views, excellent value for money, through to the excellent services that we...More
After visiting this hotel for the 4th year found it to be very disappointing this time , the beds far to small spending 3 nights in this small bed not a good night sleep at all ,three of us sharing not enough room,bathroom not enough...More
Response from IHGService, Guest Relations Manager at Holiday Inn Edinburgh City - WestResponded 4 weeks ago
First of all, thank you very much for your recent stay at our Holiday Inn Edinburgh - City West, UK. I am so sorry to see you did not enjoy your overall experience with us, especially with the bed size, housekeeping, customer service...More
Very spacious family rooms. Very friendly staff and very good continental breakfast! Good location and quiet to sleep in the night! Kids playground can possibly be improved! Generally, a very good hotel to stay in Edinburgh if the city centre is not an option!More
Response from Livia B, General Manager at Holiday Inn Edinburgh City - WestResponded 4 weeks ago
Dear binnitesh, thank you for your review. I am delighted to hear that you had a great nights' sleep and that enjoyed our continental breakfast. We hope you enjoyed the rest of your time in the city and hope to welcome you back to the...More
We were told on check In that we had a city view and were quite surprised to find the opposite and that the room was incredibly small; for example they provide a stand for your suitcase but nowhere to put the stand! Being disappointed at...More
Response from Livia B, General Manager at Holiday Inn Edinburgh City - WestResponded 31 October 2017
Dear Fcroton, thank you for your review of your experience. I am so sorry that you were disappointed with the room that you were checked into. However, I am really pleased that Lee went above and beyond to give you a more positive experience by...More
US$ 73 - US$ 251 (Based on Average Rates for a Standard Room)
Star rating provided by Expedia.
#20 Business Hotel in Edinburgh
#34 Family Hotel in Edinburgh
Non-Smoking Rooms ,
Number of rooms
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Also Known As
Holiday Inn Edinburgh City - West Hotel Edinburgh ,