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Sheraton Grand Hotel & Spa

3,005 reviews
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Traveller (841)
Room & Suite (478)
Dining (120)
Overview
  • Excellent63%
  • Very good26%
  • Average7%
  • Poor3%
  • Terrible1%
Travellers talk about
“the club lounge”(251 reviews)
“mood lighting”(181 reviews)
“castle view”(194 reviews)
Free Wifi
Parking
Breakfast Buffet
Air Conditioning
Pool
Non-Smoking Hotel
Restaurant
5.0 Star Hotel
All hotel details
Offers from Sheraton Grand Hotel & Spa
Hotel deals
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Rooms
4 Mar5 Mar
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (3,005)Write a Review
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2,803 results
Traveller rating
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193
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All reviewsthe club loungemood lightingcastle viewthermal suiterooftop poolsquare restaurantlighting systemusher halledinburgh castlemodern hotelhotel barprinces streetfantastic hotelroyal milehydropoolspgconcierge
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901 - 905 of 2,803 reviews
Reviewed 14 December 2015

Arrived at the hotel for a girlie weekend and was made very welcome by the Italian gentleman who checked me in and the porter who had been there since the hotel opened 30 years ago and gave me good tips on accommodation in Teneriffe. Great...More

2  Thank Holidaysrus6063
Reviewed 13 December 2015

I've selected the hotel by only one simple reason to stay. The location, where it is located just in front of our office in Edinburgh. I've not expected other things in the hotel. But it was really great and the quality is beyond than regular...More

1  Thank デモン
Reviewed 12 December 2015 via mobile

This hotel is near Old Town, Grass Market, so good position. The restaurant and bar are good standard, but could be more cosy. The spa, has a beautiful pool layout and the jacuzzi is perfect specially the outside one. The position of the TV is...More

1  Thank eddieedds
Response from SheratonEdinburgh, General Manager at Sheraton Grand Hotel & SpaResponded 14 December 2015

Dear Guest Thank you for sharing your review of your recent stay with us. I am really delighted that you had an enjoyable stay and experienced high levels of service that we pride ourselves on. Thank you also for the recommendation, and we very much...More

Reviewed 12 December 2015

Arrived after training up from London on Friday, driven to the hotel and walked in concierge a bit late on the bag front but nothing to worry about. Checking in was easy and the castle facing room found easily. The view of the theatre and...More

1  Thank obleron
Response from SheratonEdinburgh, General Manager at Sheraton Grand Hotel & SpaResponded 14 December 2015

Dear Guest Thank you for sharing your review of your recent stay with us. I am truly delighted that overall you had an enjoyable stay. I will take great pleasure in passing on your kind words to the team, in particular Chef and the Breakfast...More

Reviewed 11 December 2015

This was our 3rd, and it will definitely be our FINAL, stay for our annual awards dinner. I was not at all impressed with the attitude of those tasked with managing the service that evening, however, this does not include the waiting staff. When a...More

Thank Pauline M
Response from SheratonEdinburgh, Executive Assistant Manager at Sheraton Grand Hotel & SpaResponded 15 December 2015

Dear Guest Thank you for sharing your review on Trip Advisor of your recent stay with us whilst attending an annual event. I am truly sorry to hear of your disappointment with the services you received during the event you attended. I can confirm that...More

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About
Awards & Recognition
GreenPartner
Certificate of Excellence
Amenities
Top amenities
Room Service
Restaurant
Fitness Centre with Gym / Workout Room
Bar/Lounge
Free High Speed Internet ( WiFi )
Pool
Hotel Amenities
Room Service
Business Centre with Internet Access
Dry Cleaning
Meeting Rooms
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Room amenities
Air Conditioning
Refrigerator in room
Minibar
Things to do
Restaurant
Fitness Centre with Gym / Workout Room
Bar/Lounge
Pool
Hot Tub
Heated pool
Indoor pool
Details
Price range
US$ 203 - US$ 581 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#12 Luxury Hotel in Edinburgh
#16 Romantic Hotel in Edinburgh
#23 Family Hotel in Edinburgh
#29 Business Hotel in Edinburgh
Room types
Suites, Non-Smoking Rooms, Accessible rooms
Details
Price range
US$ 203 - US$ 581 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#12 Luxury Hotel in Edinburgh
#16 Romantic Hotel in Edinburgh
#23 Family Hotel in Edinburgh
#29 Business Hotel in Edinburgh
Room types
Suites, Non-Smoking Rooms, Accessible rooms
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Traveller (841)
Room & Suite (478)
Dining (120)
Pool & Beach (11)
Amenities (31)
Business Centre & Event Rooms (6)
Family and Play Areas (1)
Nearby
West End
Prevailing winds meant that most cities that grew in
industrial Britain had their most desirable
neighbourhoods to the west – upwind of factory fumes.
Edinburgh was no exception, with its wealthiest
citizens settling in its West End and leaving behind
grand Georgian townhouses, private gardens and genteel
crescents. These backstreets remain as dignified and
sleepy as ever, and most of the action here lies along
...More
Questions & Answers
Ask a question
503mimi
15 February 2018|
AnswerShow all 5 answers
Response from Alan G | Reviewed this property |
The lobby is on the ground floor with excellent access, ramps also on to the square
1
Vote
sparverius123
28 January 2018|
AnswerShow all 3 answers
Response from MR19702602 | Reviewed this property |
Yes there are family rooms there
0
Votes
FamilyDurham
24 December 2017|
AnswerShow all 2 answers
Response from MR19702602 | Reviewed this property |
It’s probably a 20 minutes walk. Get in the team and off at princes Street west end x
0
Votes
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Room Tips
"vIew on to lothian road for a glimpse of Edinbugh Castle"
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"The rooms with a view of the castle are ideal."
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"Pre-book online and get good rates for a mid-week stay. Discount for SPG members - so sign up before you book..."
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"Castle view rooms are very nice"
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