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Sheraton Grand Hotel & Spa

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#16 of 150 Hotels in Edinburgh
Certificate of Excellence
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Sheraton Grand Hotel & Spa
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2,673 Reviews from our TripAdvisor Community

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There are newer reviews for Sheraton Grand Hotel & Spa
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Showing 2,497: English reviews
London
Reviewed 18 May 2015

Was fortunate enough to win a 2 night break in a suite at the Sheraton Grand Hotel and Spa though the WeWin4u website last year, and decided to take it last weekend. Almost had a major panic at reception when it transpired that we had had a Saturday and Sunday night booked for us, when in fact we arrived for...

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Helpful?
Thank ElvisC
SheratonEdinburgh, General Manager at Sheraton Grand Hotel & Spa, responded to this review

Dear Guest Thank you for taking the time to review your recent stay with us. I am delighted that you enjoyed your weekend with us, thank you for all of the comments and the recommendation. We hope to welcome you back when you are next in Edinburgh. Best regards Tristan Nesbitt General Manager

Manchester, England
Reviewed 15 May 2015

We have visited this hotel before, about 5 years ago before the refurbishment. I liked it then, but love it now. We stayed in a club room with access to the club lounge and the spa included in our stay. It was for a special occasion and the hotel certainly gave us a feeling of first class service. The staff...

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Thank jayne83
Devon
Reviewed 15 May 2015

The hotel is huge so not a boutique experience but none the less, was great room really felt luxurious and the pool and spa area with hot tub on roof was so great, I spent two hours up there. I must add that you have to pay an extra £30 to use the spa facilities, the pool is free but...

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Thank surfsupDevon
Clacton-on-Sea, United Kingdom
Reviewed 15 May 2015

Stayed here on a business trip and can honestly say I can't find fault with the place. The staff are attentive and nothing is too much trouble. The location is fantastic with views of the castle from your room. Centrally located so even if you are on a fleeting visit all the main attractions are within a 10 minute walk....

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Thank GingerGirlsrBest
SheratonEdinburgh, General Manager at Sheraton Grand Hotel & Spa, responded to this review

Dear Guest Thank you for taking the time to share your experinces with us. I am delighted you enjoyed your recent stay with us in one of our Castle facing rooms. Thank you also for the recommendation, it is greatly appreciated. We look forward to welcoming you back when you are next in Edinburgh. Best regards Tristan Nesbitt General Manager

Upminster, United Kingdom
Reviewed 14 May 2015

This really is a fantastic hotel. Staff, service, facilities and rooms are all great. Gym and pool were excellent. It was lovely to get in a swimming pool which didn't chill you down to your little toes. Excellent choice for breakfast too. Only complaint is the fruit salad I ordered from room service. At £7 I would hope to get...

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Thank Joel M
Penrith, United Kingdom
Reviewed 14 May 2015

We stayed here as a group of 10 friends all celebrating birthday's and wedding anniversary's, had a very enjoyable stay. Staff are all so pleasant always greeting you ! From drinks in the bar to breakfast we all could not fault ....! Really good central place for Edinburgh. BEDS ARE ALSO FANTASTICALLY CUMFY !!

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Helpful?
Thank M H
SheratonEdinburgh, General Manager at Sheraton Grand Hotel & Spa, responded to this review

Dear Guest Thank you for this wonderful five star review of your recent stay with us. I am delighted that you all enjoyed yourselves, celebrating you various special occasions, and that the service levels from my fellow associates exceeded your expectations. I will take great pleasure in sharing your comments with the team here, who will be equally pleased. Thank...

Glasgow
Reviewed 12 May 2015 via mobile

We visited for 2 nights for my husband's birthday. Directions weren't great for parking on the website, but we eventually got there. Check in was fine, though we weren't asked about newspapers in the morning. We did get vouchers for free drinks as it was a special occasion, which was nice. We had a club room, which was nice, fresh...

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Thank Robswife
southern california
Reviewed 9 May 2015

We stayed at the Sheraton Grand at the end of April 2015. It was located centrally enough to make the castle, Princes Street and New Town (great restaurants) within a 20 minutes walk, which was perfect for exploring the city. We had a twin room, which had more than enough space between the beds, a small table with chairs that...

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1Thank skinnedknee
SheratonEdinburgh, General Manager at Sheraton Grand Hotel & Spa, responded to this review

Dear Guest Thank you for this wonderful five star review of your recent stay with us. I am pleased at your very comprehensive review and of course delighted that overall you enjoyed your stay with us whilst exploring our beautiful city. I will take great pleasure in sharing your very kind words with the team and look forward to welcoming...

Hamburg, Germany
Reviewed 9 May 2015

Very well situated hotel: just a few minutes walk to the caste and to the city. The staff is helpful and friendly. The hotel has a lounge for club guests providing refreshments in the morning and afternoon. The fitness center and spa are fantastic.

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Thank axgwl
SheratonEdinburgh, General Manager at Sheraton Grand Hotel & Spa, responded to this review

Dear Guest Thank you sincerely for this great five star review of your recent stay with us in one of our Club rooms. I am really pleased that you enjoyed the additional benefits of the Club Lounge and One Spa. Thank you also for the recommendations, and we look foward to welcoming you back in the near future. Warm regards...

Rosyth, United Kingdom
Reviewed 8 May 2015

A few months back my cousin had booked the Sheraton hall for her after wedding party and it was GRAND. The service we received was fantastic, and the atmosphere was something I would love to witness again. A great venue and I would highly recommend it!

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Thank Zubair A

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Staying in West End

Neighbourhood Profile
West End
Prevailing winds meant that most cities that grew in industrial Britain had their most desirable neighbourhoods to the west – upwind of factory fumes. Edinburgh was no exception, with its wealthiest citizens settling in its West End and leaving behind grand Georgian townhouses, private gardens and genteel crescents. These backstreets remain as dignified and sleepy as ever, and most of the action here lies along the district’s busy main roads. Lothian Road connects to southern Edinburgh and harbors a vague entertainment district: three theatres and the city’s main indie cinema. All attract a select crowd, the sort who appreciate the Saturday Edinburgh’s Farmers’ Market around the corner. The West End’s other great thoroughfare, Shandwick Place, is dominated by trams trundling out to the suburbs and airport, and shoppers picking up last-minute items before hopping aboard.
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Amenities

Highlights
  • Pool
  • Room Service
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
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About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
In your room
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
Services
  • Room Service
  • Business Centre with Internet Access
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
The Sheraton Grand has been Edinburgh's gathering place for many years and it is the perfect place to discover this unique destination. From the moment you set foot inside the granite-floored lobby, you'll feel welcome. One Square, our restaurant and bar, serves a delicious range of classic British dishes all day long, while our beautiful bedrooms blend contemporary comfort and Scottish materials with cutting-edge technology. Of course, some things at the Sheraton have always been unbeatable, from One Spa's iconic rooftop Hydropool, to the breath-taking views of Edinburgh Castle. We can't wait to share them with you. ... more   less 

Additional Information about Sheraton Grand Hotel & Spa

Address: 1 Festival Square, Edinburgh EH3 9SR, Scotland
Region: United Kingdom > Scotland > Edinburgh > West End
Price Range: ₹ 12,622 - ₹ 38,062 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Sheraton Grand Hotel & Spa 5*
Number of rooms: 269
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Also Known As:
Sheraton Grand Hotel Edinburgh
Sheraton Grand Hotel And Spa
Sheraton Edinburgh
Edinburgh Grand Hotel Sheraton
Edinburgh Sheraton Spa
Sheraton Spa Edinburgh
Sheraton Grand Hotel & Spa Edinburgh, Scotland
Hotel Style:
#13 Luxury Hotel in Edinburgh
#16 Romantic Hotel in Edinburgh
#29 Business Hotel in Edinburgh
#33 Family Hotel in Edinburgh
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Questions & Answers

Here's what travellers have asked, with answers from Sheraton Grand Hotel & Spa staff and other travellers.
26 questions
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Questions? Get answers from Sheraton Grand Hotel & Spa staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Pay for a castle view upgrade!!!”
 of 5 bubbles tdonpon, 21 Mar 2017 | Read review
“any room will be just fine...you don't spend all day in your room”
 of 5 bubbles 616marien, 14 Mar 2017 | Read review
“Castle View room”
 of 5 bubbles allanr40, 14 Mar 2017 | Read review
“Club level, Castle View.”
 of 5 bubbles neepzy, 13 Mar 2017 | Read review
“Castle view room was great!”
 of 5 bubbles sandramZ9781OR, 7 Mar 2017 | Read review
5 of 5