The hotel is part of the Sheraton Grand tier, a collection of premium hotels and resorts that feature the highest level of design and warm, friendly and personalised service. Be greeted by our kilted doormen on arrival and benefit from our concierge team’s wealth of knowledge for a personal and effortless travel experience. Wake up to exceptional views of Edinburgh Castle from our Castle View Rooms and Suites before discovering every nook and cranny of the Royal Mile and historic Old Town or shopping to your heart’s content on Princes Street and in the New Town. Take advantage of our 24 hour room service and stay connected throughout your stay with Bluetooth media hub, Wi-Fi and interactive television in your room. Stay on our Club Level for exclusive access to the Club Lounge, serving continental breakfast, drinks and canapés, and full access to One Spa, Scotland’s most renowned urban thermal spa experience, with iconic rooftop Hydropool and newly refurbished Thermal Suite.