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Waldorf Astoria Edinburgh - The Caledonian

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#52 of 150 Hotels in Edinburgh
Certificate of Excellence
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Waldorf Astoria Edinburgh - The Caledonian
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3,227 Reviews from our TripAdvisor Community

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There are newer reviews for Waldorf Astoria Edinburgh - The Caledonian
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Showing 3,000: English reviews
Paisley, United Kingdom
Reviewed 1 week ago

One nights stay. We arrived early and pleasantly surprised to find our room was ready which was great. Reception staff friendly and helpful. Location great and easy access to shops, restaurants and attractions. Good selection for breakfast.

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Helpful?
Thank am2042016
GMWAEdi, General Manager at Waldorf Astoria Edinburgh - The Caledonian, responded to this review

Dear am2042016, Thank you kindly for taking the time to provide feedback on your recent stay with us. I am delighted to read that you thoroughly enjoyed your time with us and very much hope that we can welcome you back soon. Best regards, Dale MacPhee General Manager

Reykjavik, Iceland
Reviewed 1 week ago

Very good service and nice rooms. Good breakfast and nice bars. The location was perfect for us, close to the shopping area and the castle also. The Spa was a bit of a disappointment but still nice. I liked it.

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Thank TinnaBj
GMWAEdi, General Manager at Waldorf Astoria Edinburgh - The Caledonian, responded to this review

Dear TinnaBj, Thank you for leaving feedback on your recent stay with us. I am delighted that you enjoyed your time with us and I will be sure to share this with the team and the spa of course to seek improvement where possible. I am very much hoping that we can welcome you back in the not too distant...

East Kilbride
Reviewed 1 week ago

Very good stay at the Caledonian. Concierge service second to none. Breakfast was really nice, buffet style. Room service was delivered prompt. The welcoming 'Happy birthday' strawberries and chocolates for my wife's 30th birthday was a really nice touch. The view from the room was the best thing about the room as it was perfect for Edinburgh castle

Review collected in partnership with Waldorf Astoria
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Helpful?
Thank wingedmarsupial
GMWAEdi, General Manager at Waldorf Astoria Edinburgh - The Caledonian, responded to this review

Dear wingedmarsupial, Thank you for choosing to stay with us, especially to celebrate your wife's birthday and I am delighted to read that it was a memorable celebration. Your review is greatly appreciated and will be sure to share your comments with the team. I trust you travelled home safely and I look forward to welcoming you back again soon....

Reviewed 2 weeks ago via mobile

Firstly the brilliant parts, customer service is exemplary, the food is brilliant and the bathrooms could have a separate post code between the sink and the bath. However you are paying at the high end for this so it crosses between expected and best in class. However the rooms were pretty average, TV channel options limited and the banging of...

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Helpful?
Thank HappyShopper2013
GMWAEdi, General Manager at Waldorf Astoria Edinburgh - The Caledonian, responded to this review

Dear HappyShopper2013, Many thanks for your recent stay and for taking the time to share your feedback. Whilst I am pleased to read your comments regarding our team, our restaurants and the bathroom in your room, I am sorry that, overall, we failed to exceed your expectations. We take all comments, positive and constructive, very seriously and so I will...

Cape Town Central, South Africa
Reviewed 2 weeks ago via mobile

You know it's going to be good! Fantastic service, beautiful opulence, impeccable all round. Traditional glamour. I felt so relaxed and comfortable, wish I had been there longer 😁 This hotel was welcome respite from the coldest city I have ever been to in all my life!

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Thank Tara O
GMWAEdi, General Manager at Waldorf Astoria Edinburgh - The Caledonian, responded to this review

Dear Tara O, Many thanks for choosing to stay with us and I am thrilled to read that we exceeded your expectations. Your comments are greatly appreciated by all the team here at Waldorf Astoria Edinburgh – The Caledonian. I look forward to welcoming you back in the near future for another memorable experience. Please be sure to book directly...

Reviewed 2 weeks ago

Stayed here for 3 nights for a city break at the start of Feb. Chose my room online before check in, the room was nice and spacious and had lots of information on things to do in the city. Can't comment on the restaurants besides breakfast but everything was more than okay with quite a wide selection of foods to...

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Helpful?
Thank Nath W
GMWAEdi, General Manager at Waldorf Astoria Edinburgh - The Caledonian, responded to this review

Dear Nath W, Many thanks for your review and for choosing us for your recent visit earlier in the month. Your five star review is greatly appreciated and it is wonderful to read that you thoroughly enjoyed your room, breakfast and our central location. Please be sure to book directly through our website - waldorfastoriaedinburgh.com - for the best deals...

Aberdeen, United Kingdom
Reviewed 2 weeks ago via mobile

This is a lovely, grand hotel in the heart of Edinburgh. Staff welcomed us at the door and parked our car for us and seen to our luggage whilst we went for lunch. They then text us our room number when it was ready for us which was nice. We had a castle View queen deluxe room which was a...

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Helpful?
Thank Jenna86
GMWAEdi, General Manager at Waldorf Astoria Edinburgh - The Caledonian, responded to this review

Dear Jenna86, Many thanks for choosing us for your recent stay during your visit to Edinburgh. It was a pleasure to have had you here with us and I am delighted that our staff, on arrival, provided a memorable first impression. Your comments in regards to your room, Caley Bar and breakfast are much appreciated and I will be sure...

London, United Kingdom
Reviewed 2 weeks ago via mobile

My husband and i recently stayed at this hotel for my birthday weekend. The hotel was great, on entrance we were greeted with a hot toddy ( nice touch) the entrance smelt amazing.. A weird thing to say but you will get what mean ;) The man at the entrance was very smart and pleasant. On arrival there was a...

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Helpful?
Thank loveaholiday115
GMWAEdi, General Manager at Waldorf Astoria Edinburgh - The Caledonian, responded to this review

Dear loveaholiday115, Thank you very much for your fantastic feedback following your recent visit to celebrate your birthday. It was a pleasure having you here with us and it is delightful to read your comments, especially in regards to your arrival experience, your room, our restaurant and bar and our Spa. I am delighted that overall we exceeded your expectations....

Stirling, United Kingdom
Reviewed 2 weeks ago

I've passed this hotel many, many times. It looks a bit tired, decayed and forgotten from the outside (especially from the side) but don't judge this book by its cover.... Overnight stay. Frequent guest with Hilton. (Hilton Honours) Warm welcome at reception, staff very efficient and we were even escorted up to our room. Lifts a little small and tired,...

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Helpful?
Thank HelenHy2014
GMWAEdi, General Manager at Waldorf Astoria Edinburgh - The Caledonian, responded to this review

Dear HelenHy2014, Many thanks for your recent stay with us and taking the time to fully detail your visit which is greatly appreciated. It is of immense pleasure to learn that you had a memorable experience with us, from your arrival experience, to Peacock Alley and to breakfast in the morning. We take all feedback very seriously and so your...

Reviewed 2 weeks ago via mobile

The rooms are small but well appointed. I would guess that the rooms facing the castle have a good view but mine looked at equipment and an interior courtyard. Breakfast was good. Check in process left a lot to be desired. Hilton really should look at their competitors for front of house service.

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Thank Lauren S
GMWAEdi, General Manager at Waldorf Astoria Edinburgh - The Caledonian, responded to this review

Dear Lauren S, Thank you for your recent stay and for sharing your comments. Whilst I am pleased that, overall, you enjoyed your stay with us, in particular our breakfast, I apologise that you found the size of your room to be too small for your needs and that you were disappointed with your check in experience. This is most...

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Staying in West End

Neighbourhood Profile
West End
Prevailing winds meant that most cities that grew in industrial Britain had their most desirable neighbourhoods to the west – upwind of factory fumes. Edinburgh was no exception, with its wealthiest citizens settling in its West End and leaving behind grand Georgian townhouses, private gardens and genteel crescents. These backstreets remain as dignified and sleepy as ever, and most of the action here lies along the district’s busy main roads. Lothian Road connects to southern Edinburgh and harbors a vague entertainment district: three theatres and the city’s main indie cinema. All attract a select crowd, the sort who appreciate the Saturday Edinburgh’s Farmers’ Market around the corner. The West End’s other great thoroughfare, Shandwick Place, is dominated by trams trundling out to the suburbs and airport, and shoppers picking up last-minute items before hopping aboard.
Explore this neighbourhood

Amenities

Highlights
  • Pool
  • Room Service
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Spa
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Food & drink at the hotel
The Pompadour by Galvin
The Pompadour by Galvin
Cuisines: French, European, British, Scottish
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Spa
  • Bar/Lounge
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Accessible rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Paid Wifi
  • Paid Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Business Centre with Internet Access
  • Room Service
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
Waldorf Astoria Edinburgh - The Caledonian, or the "Caley" as it has become affectionately known among Edinburgh folk, was and still is the epitome of style and excellence. The large, rose-coloured Permian sandstone facade, quarried in Dumfries, dominates the skyline of the city's west end. The hotel has not only remained a focal point for more than one hundred years, but a symbol of the very best of Scottish hospitality. The Caley's pivotal position at the very heart of Edinburgh has always been its greatest asset. Created out of the 19th century railway boom, the five star hotel is looking to the future with confidence and pride in its ability to keep pace with the times. The hotel's reputation is as justified now as it was when the hotel first opened its doors in 1903. ... more   less 

Additional Information about Waldorf Astoria Edinburgh - The Caledonian

Address: Princes Street, Edinburgh EH1 2AB, Scotland (Formerly Caledonian Hilton Edinburgh Hotel)
Region: United Kingdom > Scotland > Edinburgh > West End
Price Range: ₹ 12,368 - ₹ 41,449 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Waldorf Astoria Edinburgh - The Caledonian 5*
Number of rooms: 241
Reservation Options:
TripAdvisor is proud to partner with Hotels.com, Booking.com, Priceline, Travelocity, Hilton EMEA and Jetsetter so you can book your Waldorf Astoria Edinburgh - The Caledonian reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Hilton International Edinburgh
Hilton Edinburgh
Edinburgh Hilton
Waldorf Astoria Edinburgh - The Caledonian Scotland
Hotel Style:
#8 Spa Hotel in Edinburgh
#18 Family Hotel in Edinburgh
#28 Luxury Hotel in Edinburgh
#30 Business Hotel in Edinburgh
#33 Romantic Hotel in Edinburgh
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Questions & Answers

Here's what travellers have asked, with answers from Waldorf Astoria Edinburgh - The Caledonian staff and other travellers.
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Questions? Get answers from Waldorf Astoria Edinburgh - The Caledonian staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Castle view suites are stunning”
 of 5 bubbles louise302017, 24 Feb 2017 | Read review
“Castle view suites have a much better view than the others”
 of 5 bubbles drp117, 16 Feb 2017 | Read review
“Even numbered rooms in the Eastern wing have a view of the castle”
 of 5 bubbles Oldhappytravellers, 9 Feb 2017 | Read review
“Recommend getting a room with a castle view, it is worth the extra money.”
  • Castle view is a must.
  • The Sir Walter Scott Suite was absolutely perfect.
 of 5 bubbles R3575UGmeganm, 8 Feb 2017 | Read review
“Ask for castle veiw”
 of 5 bubbles FalkirkBrian, 7 Feb 2017 | Read review
5 of 5