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Waldorf Astoria Edinburgh - The Caledonian

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#49 of 150 Hotels in Edinburgh
Certificate of Excellence
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Waldorf Astoria Edinburgh - The Caledonian
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3,043 Reviews from our TripAdvisor Community

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Showing 2,833: English reviews
Brisbane, Australia
Reviewed yesterday NEW

I have taken a long time to review this hotel as we did have a lot of issues and I wanted to see how they responded to my concerns. We stayed at the Waldorf Astoria Edinburgh - The Caledonian twice during August 2016 [one night on the first stay and when we returned to Edinburgh a further three nights]. On...

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Helpful?
Thank Bruce H
Newcastle United Kingdom
Reviewed yesterday NEW

Staff went above and beyond to make our stay as enjoyable and comfortable as possible, i.e. room upgrade and champagne with dinner. The afternoon tea was spectacular as was breakfast. Perfect location, would recommend.

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Thank Lindsey M
Collingwood, Canada
Reviewed yesterday NEW

Enjoyed every minute of our stay here. Location was a 10 min. walk to Waverly Station, and hop on hop off tour bus stopped beside the hotel. We could walk to great shopping and restaurants very easily. Beautiful guest rooms, large and bright. Good bathrooms with great amenities.

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Thank 213sherryr
Yorkshire
Reviewed 2 days ago NEW

We stayed in room 165, a deluxe queen room on the first floor for one night. As it was one of the most basic rooms, I wasn't expecting too much but was pleasantly surprised by the size...and the bathroom was very spacious with a huge bath. The only slight negatives were that the bed was a bit small and there...

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Thank winelover678
North Yorkshire, United Kingdom
Reviewed 2 days ago NEWvia mobile

Just back home after a fantastic 2 night stay at the Waldorf. I stayed there with my sister and a friend who was celebrating her birthday . The hotel was spotless and tastefully decorated for Christmas. I cannot speak highly enough about the hotel and without exception, every single member of staff we came across exhibited the rare combination of...

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Helpful?
Thank shar0ncatherine
GMWAEdi, General Manager at Waldorf Astoria Edinburgh - The Caledonian, responded to this review

Dear shar0ncatherine, Many thanks for your recent stay with us and for taking the time to share your feedback. It is of immense delight to read of your thorough satisfaction and I am thrilled that we exceeded your expectations from start to finish. I look forward to welcoming you back for another unforgettable stay! Best regards, Dale MacPhee General Manager

Woking, United Kingdom
Reviewed 2 days ago NEWvia mobile

We stayed one night whilst passing through Edinburgh and I must admit it was disappointing. The room was nothing special with a view over the car park. The tap dripped all night, there were stains on the towel and bed sheets and we were woken up by the maid trying to get into our room at 8! Would not recommend...

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Helpful?
Thank Rebecca H
GMWAEdi, General Manager at Waldorf Astoria Edinburgh - The Caledonian, responded to this review

Dear Rebecca H, Thank you for taking the time to review your recent stay with us. I am sorry that you were disappointed with our stay and I will be sure to address this with the housekeeping team. Please do give us another chance and come back soon. Best regards, Dale MacPhee General Manager

Milton Keynes
Reviewed 2 days ago NEW

The hotel is situated at the castle end of Prince's street so was easy access to the shops, Xmas market and Castle. The spa was small however it wasn't busy so we had sole use of it on both night of our stay.

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Thank A1100BQalisonw
GMWAEdi, General Manager at Waldorf Astoria Edinburgh - The Caledonian, responded to this review

Dear A1100BQalisonw, Many thanks for your recent stay with us and for providing us with your feedback. I am pleased that you enjoyed your time with us and I agree, our location is second to none for exploring the city! I trust you travelled home safely and please be sure to book directly through our website for the best deals...

Saint Joseph, Michigan
Reviewed 4 days ago NEW

Coming from our place in Italy, as expats it was wonderful to be back in the world of the English language! The Caledonian was lovely with very friendly staff and wonderful views of the castle. We enjoyed the restaurants as well. For a birthday weekend, it was a lovely time, even though it was very cold! Great location too. Only...

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Helpful?
Thank msucarole1
GMWAEdi, General Manager at Waldorf Astoria Edinburgh - The Caledonian, responded to this review

Dear Msucarole1, Many thanks for choosing us for your recent visit to the capital and for your lovely feedback. It is of immense pleasure to read that you were comfortable in your room and enjoyed the great history that our hotel has; something we are all very proud of, including our Tartan! I trust you travelled home safely and look...

Glasgow, United Kingdom
Reviewed 4 days ago NEWvia mobile

Just checked out of the Waldorf. Me and my boyfriend decided instead of buying xmas pressies this year we would go to Edinburgh to see the christmas market and stay in a dearer hotel than we would normally stay. Paid £150 for one night which we were happy with as looks like a lovely hotel. We were greeted by a...

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1Thank DebsM333
GMWAEdi, General Manager at Waldorf Astoria Edinburgh - The Caledonian, responded to this review

Dear Debsm333 Thank you for your recent patronage and for taking the time to share your feedback. I am disappointed to learn of your dissatisfaction in regards to your room. I am sorry to learn you were disturbed and I will be sure to pass on your comments to the relevant teams to review. I do hope that you will...

Lee, United Kingdom
Reviewed 5 days ago NEW

Once again this hotel does not disappoint, staff attention excellent, chef accommodated gluten free request without any fuss, bed linen crisp white and feather duvets, sleeping at the back quieter not the view but it's a room to sleep in. Great restaurant and bar, lovely food and great staff

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Helpful?
Thank Tylerglo
GMWAEdi, General Manager at Waldorf Astoria Edinburgh - The Caledonian, responded to this review

Dear Tylergo, Thank you for sharing your wonderful feedback following your recent stay. I am thrilled to read that you were very comfortable during your stay and that our team enhanced your experience with us. I very much hope to be able to welcome you back again in the near future. Best regards, Dale MacPhee General Manager

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Staying in West End

Neighbourhood Profile
West End
Prevailing winds meant that most cities that grew in industrial Britain had their most desirable neighbourhoods to the west – upwind of factory fumes. Edinburgh was no exception, with its wealthiest citizens settling in its West End and leaving behind grand Georgian townhouses, private gardens and genteel crescents. These backstreets remain as dignified and sleepy as ever, and most of the action here lies along the district’s busy main roads. Lothian Road connects to southern Edinburgh and harbors a vague entertainment district: three theatres and the city’s main indie cinema. All attract a select crowd, the sort who appreciate the Saturday Edinburgh’s Farmers’ Market around the corner. The West End’s other great thoroughfare, Shandwick Place, is dominated by trams trundling out to the suburbs and airport, and shoppers picking up last-minute items before hopping aboard.
Explore this neighbourhood

Amenities

Highlights
  • Pool
  • Room Service
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Spa
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Food & drink at the hotel
The Pompadour by Galvin
The Pompadour by Galvin
Cuisines: French, European, British, Scottish
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Spa
  • Bar/Lounge
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Accessible rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Paid Wifi
  • Paid Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Business Centre with Internet Access
  • Room Service
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
Waldorf Astoria Edinburgh - The Caledonian, or the "Caley" as it has become affectionately known among Edinburgh folk, was and still is the epitome of style and excellence. The large, rose-coloured Permian sandstone facade, quarried in Dumfries, dominates the skyline of the city's west end. The hotel has not only remained a focal point for more than one hundred years, but a symbol of the very best of Scottish hospitality. The Caley's pivotal position at the very heart of Edinburgh has always been its greatest asset. Created out of the 19th century railway boom, the five star hotel is looking to the future with confidence and pride in its ability to keep pace with the times. The hotel's reputation is as justified now as it was when the hotel first opened its doors in 1903. ... more   less 

Additional Information about Waldorf Astoria Edinburgh - The Caledonian

Address: Princes Street, Edinburgh EH1 2AB, Scotland (Formerly Caledonian Hilton Edinburgh Hotel)
Region: United Kingdom > Scotland > Edinburgh > West End
Price Range: ₹ 10,482 - ₹ 37,844 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Waldorf Astoria Edinburgh - The Caledonian 5*
Number of rooms: 241
Reservation Options:
TripAdvisor is proud to partner with Hilton EMEA, Expedia, Hotels.com, Booking.com, Orbitz, Priceline, Cancelon, HotelTravel.com, Travelocity, Odigeo and Jetsetter so you can book your Waldorf Astoria Edinburgh - The Caledonian reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Hilton International Edinburgh
Hilton Edinburgh
Edinburgh Hilton
Waldorf Astoria Edinburgh - The Caledonian Scotland
Hotel Style:
#7 Spa Hotel in Edinburgh
#18 Family Hotel in Edinburgh
#28 Luxury Hotel in Edinburgh
#30 Business Hotel in Edinburgh
#33 Romantic Hotel in Edinburgh
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Questions & Answers

Here's what travellers have asked, with answers from Waldorf Astoria Edinburgh - The Caledonian staff and other travellers.
39 questions
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Questions? Get answers from Waldorf Astoria Edinburgh - The Caledonian staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Get one with a view of the castle!”
 of 5 bubbles msucarole1, 2 Dec 2016 | Read review
“as for upgrade”
 of 5 bubbles ggak, 29 Nov 2016 | Read review
“Don't upgrade to castle view. You hear the goings on in the streets at midnight and early into the morning.”
 of 5 bubbles julijac65, 27 Nov 2016 | Read review
“If possible, ask for a room with a Castle view, you won't be disappointed”
 of 5 bubbles janitaf, 23 Nov 2016 | Read review
“Well worth a visit”
 of 5 bubbles Bobbin2014, 20 Nov 2016 | Read review
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