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4.0
#1 of 1 boutique hotel in Dundee
Location
Cleanliness
Service
Value
Tripadvisor gives a Travellers’ Choice award to accommodations, attractions and restaurants that consistently earn great reviews from travellers and are ranked within the top 10% of properties on Tripadvisor.
Finding an ideal romantic boutique hotel in Dundee does not have to be difficult. Welcome to Malmaison Dundee, a nice option for travellers like you.
You’ll enjoy relaxing rooms that offer a flat screen TV, a minibar, and air conditioning, and you can stay connected during your stay as Malmaison Dundee offers guests free wifi.
The boutique hotel features 24 hour front desk, a concierge, and room service. Plus, Malmaison Dundee offers breakfast, providing a pleasant respite from your busy day.
Nearby landmarks such as Dragon Statue (0.1 mi) and Minnie The Minx Statue (0.1 mi) make Malmaison Dundee a great place to stay when visiting Dundee.
If you’re looking for a pub, consider a visit to Bird and Bear, Bar and Restaurant, Innis & Gunn Beer Kitchen, or Tickety Boo's, which are all conveniently located a short distance from Malmaison Dundee.
If you’re looking for something to do, Discovery Point (0.1 mi), Verdant Works (0.6 mi), and The McManus: Dundee's Art Gallery & Museum (0.3 mi) are a nice way to spend some time, and they are all within walking distance of Malmaison Dundee.
Malmaison Dundee puts the best of Dundee at your fingertips, making your stay both relaxing and enjoyable.
Star ratings are intended to indicate the general level of features, amenities, and services to expect. This property is classified according to TheAA: The Automobile Association.
HOTEL STYLE
Harbour View
Trendy
Languages Spoken
English
Location
44 Whitehall Crescent, Dundee DD1 4AY Scotland
Malmaison Dundee
2,120 reviews
Getting there
Great for walkers
Places to stay are graded on a 0-100 scale. The higher the grade, the easier it is for travellers to find restaurants and things to do within walking distance.
This summary was created by AI, based on recent reviews.
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Malmaison Dundee is frequently commended for its cleanliness, boasting spotless rooms and pristine bathrooms. While the rooms are spacious and well-furnished, a few guests have pointed out issues with noise and some amenities not working properly. The central location is popular for its proximity to attractions, yet it comes with a caveat of potential noise disturbances.
Staff service receives high marks for its professionalism and attentiveness. The hotel's atmosphere exudes style and luxury, despite occasional disruptions from the nightlife. Opinions on value and amenities vary, with some guests finding the hotel to be a great deal, while others feel the pricing doesn't always match the quality.
Location
Central
Atmosphere
Stylish
Rooms
Spacious
Value
Expensive
Cleanliness
Spotless
Noise level
Noisy
Service
Attentive
Amenities
Well-appointed
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My boyfriend and I booked a Club Room for a night. When we had booked we were under the impression that the room would have a bath and that overall the room would be one of the nicest, as it was the priciest room to book (ÂŁ85 total for the room for one night). We arrived and got checked in fine - it was well organised for adhering to Covid rules too - and were given room 603 on the top floor. When we got to our room we were so disappointed - there were marks all over the walls which we thought was really poor considering it was meant to be a Club Room, and there was also no bath. We were so disappointed that we went to reception to tell them, and the woman that dealt with the issue was brilliant. She apologised and after speaking to her manager she gave us a room with a River View which also had a bath. This room was amazing! Very spacious, clean and well kept. She also gave us a ÂŁ20 voucher to use since this room was ÂŁ20 cheaper than the Club Room. We were so appreciative of this and thought this customer service was great! The rest of the hotel was also beautiful and clean. We ate in the restaurant at night and the food was fantastic! Overall I would return to this hotel but I would definitely only pay for their cheaper rooms as I feel we got a much nicer room for a better price.
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Date of stay: September 2020Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Barbara Grzeda, Guest Services / Front Office at Malmaison Dundee
Responded 26 Sept 2020
Dear EmsSher, thank you for taking the time to share your feedback. I am glad that the room issue was sorted for you by our reception team. I do hope that we will get another chance in the future to welcome you back with us.
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First time visitors to the hotel. We normally stay at the nearby Apex but felt it was a little overpriced on this occasion. We requested a bridge view room and what we got was better a view of the quay & the Discovery. Check in went smoothly albeit found the receptionist a little surly. Also not so good was the automatic hand sanitiser at the door which was empty as was the bottle at the lifts. Room was comfortable warm & fairly quiet despite its city centre location. Comfortable bed. Spacious bathroom with bath & walk in shower. Arran toiletries. We ate elsewhere in the evening so couldn’t comment on the food apart from breakfast. This was pretty good. The continental selection was self service which was a little disconcerting as because of Covid we have become more aware of touching utensils etc. The tea/coffee & toast were also self serve. We were careful to sanitise before & after breakfast but think potential guests need to be aware that this is the case.
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Date of stay: September 2021Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
A lot to digest? Read an AI-generated summary of recent traveller reviews.
My sis in law booked this hotel based on an event we were attending at Caird Hall that evening and arriving into Dundee Train Station that day.
The location of Malmaison Dundee was absolutely perfectly located for both Dundee Train Station and Caird Hall, both being within 3/4 minutes walk.
The hotel itself inside is quite dark as that seems to be a running theme of Malmaison Hotels, but having never stayed in one before, I didn’t know this.
We had booked a standard twin (Room 519) on a Bed & Breakfast basis.
The room itself was perfectly ok for what we needed as we were pretty much in and back out again for dinner and then straight onto the event. There’s some great air con in the room as it was pretty warm the weekend we visited and the room was pretty stuffy. The twin beds themselves were super clean and extremely comfortable with crisp white sheets and a really cosy mattress and a snuggly duvet. Perfectly located TV to watch in bed too. The only thing I would add here is the bathroom is very dark !
Breakfast the next morning was absolutely delicious ….. choice of continental breakfast and cooked breakfast if you wished and help yourself to tea and coffee. The tea is from a machine and was dreadful. Much prefer it from a pot.
All in all a pleasant stay.
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Date of stay: May 2022Trip type: Travelled solo
Room Tip:Â If you are staying a Saturday night take some ear plugs
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Scott Mudie, Guest Services / Front Office at Malmaison Dundee
Responded 18 May 2022
Dear SuzyMP72, Thank you for taking the time to leave such a lovely review and I am so glad to hear you enjoyed your stay here with us at Malmaison Dundee. I will be sure to pass your feedback with all our team here at the hotel and we hope to welcome you with us here again soon, pot of tea at the ready! Thanks, Scott
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Lovely, friendly welcome explaining changes to regular procedure. Hotel was of course eerily quiet and hope to see it pick up again soon. Precautions clearly in place but although the room was generally clean there were signs on some surfaces that preparation hadn’t been as thorough as it should’ve been. As there was an additional cost to cooked breakfast we stuck with continental which was pleasantly adequate to our needs. We were grateful to be upgraded to a spectacular river view which was breathtaking and great for photos. Typical Malmaison brand offering a special, boutique environment on a good value package. Reduced staff team clearly working exceptionally hard to offer fullest service in challenging times and yet still had time to offer friendly and efficient service. Great location in city centre just a few minutes walk from the train and bus stations. Lots of paid parking close by.
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Date of stay: August 2020Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Barbara Grzeda, Guest Services / Front Office at Malmaison Dundee
Responded 8 Aug 2020
Dear scotsguy31, Thank you for sharing your feedback with us. I am glad you've had a nice stay with us and I hope to welcome you back with us soon.
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Booked at very short notice, the hotel is ideally located, there is a pay and display car park adjacent, 08.00 till 18.00, If overnight parking buy the day before and the time travel overs till the next day, I bought a ticket at 17.55, this gave me parking till 09.55 the next day. The hotel is an old classic building, check-in was totally smooth, staff were very nice, we were in a Super Suite, the room was fabulous, bed was huge and comfy, en-suite was huge and spotless, no criticism at all at the standard of room. We ate in the hotel at the restaurant, staff were wonderful and attentive, the food was to die for, calamari starter followed by a fantastic ,fillet steak with the creamiest mash potatoes. The bar was quiet, it was a Tuesday evening in Winter, cocktails are very very good. Breakfast the next day was superb, to nit pick, the butter for our toast was quite hard to start off with, but did eventually become spreadable. Quality of the breakfast was great, the sausage tasted like a proper sausage ! Staff at breakfast were really really friendly, always smiling. All in all a fantastic night and one I would definitely repeat, “Well done Malmaison”.
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Date of stay: February 2020
Location
Cleanliness
Service
Room Tip:Â Try and get a Super Suite
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from GMDUNDEE, Manager at Malmaison Dundee
Responded 16 Feb 2020
Dear RobertAndErika, Thank you for positive review. I do hope we will see you back with us soon.
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A lovely stylish hotel with lots of quirky decor, perfectly placed for a visit to Dundee as it is right beside the V&A and waterfront attractions.
We booked a suite for a treat and it was a lovely space with a large bathroom, bedroom and a lounge area. Tea and coffee making facilities were provided along with plenty of towels and bathrobes with slippers. We had drinks in the bar later in the afternoon and the bar staff (in fact all staff we encountered) were welcoming and friendly! Lots of COVID related signage, hand sanitiser stations and all staff wore masks which was reassuring. We didn’t eat at the hotel so can’t comment there. A little pricey for what you get, but nice for a treat.
A minor point but something I often feel when staying at Malmaison hotels is they are stylish and cool on the surface but on closer look, need a bit of decorating and repair to the paintwork and furniture.
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Date of stay: November 2021Trip type: Travelled as a couple
Room Tip:Â No parking at hotel but Greenmarket Car Park is a 5 min walk away and only ÂŁ10 for 24hrs
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Dale Simpson, General Manager at Malmaison Dundee
Responded 14 Dec 2021
Hello JustineG1970, Thank you so much for staying with us on your trip to Dundee, great to here that you had a nice time. We appreciate the feedback. Thanks and hope to see you again soon, Dale
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Stayed here for 3 nights this week, Price per night was cheaper than the local travelodge!!
The service was absolutely outstanding and really sets this hotel apart from any others I have visited. Really friendly, helpful and genuine members of staff.
Great for tourists as across the road from local attractions
Only downside is there is no onsite parking, there is a chargeable car park across the road though
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Date of stay: January 2020Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from GMDUNDEE, Manager at Malmaison Dundee
Responded 31 Jan 2020
Dear Susanwebster25, Thank you for taking the time to share your feedback. I hope we will get a chance to welcome you back with us soon.
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Booked a table for myself and my girlfriend. Arrived and was sent up to the brassiere. Restaurant as about 70% full with 3 waiting staff. Despite each of these staff members seeing us it took 10 minutes for one of them to approach us and seat us.
Once we were seated we were given a few minutes to browse the drinks menu before ordering 2 cocktails. Shortly after that we ordered 2 starters and 2 mains.
About 15-20 minutes after placing out drinks orders our starters arrived but we still hadn’t received our drinks. A few minutes later our drinks eventually turned up however, one of the cocktails arrived in a plastic bag with a straw pierced into it. Anytime I picked the bag up to drink it, the bag drooped meaning the straw was removed from the liquid and it was impossible to drink. I therefore asked that it be returned to the bar and poured into a glass like I was expecting.
The starters were tasty and warm but nothing to write home about.
We didn’t have to wait too long for our main courses however, when they did arrive the waiter didn’t clear away our dirty starter plates. A second member of staff came by a few minutes later and cleared the dirty plates away.
Whilst waiting for our mains to arrive we did become aware that 2 other tables sat close to us were also experiencing the same problem with starters arriving before their drinks, with one table having to chase up their drinks twice beeper they eventually arrived.
We finished our mains which again were nothing special and decided just to pay the bill and leave.
We had planned to stay for another drink and deserts but the poor service spoiled the evening so we went to McDonalds for a McFlurry instead.
Sort the service problems out and a 3* review at best.
1* for quality of food 0* for drinks 1* for environment 0* for service 0* for flair
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Date of stay: July 2020Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Barbara Grzeda, Guest Services / Front Office at Malmaison Dundee
Responded 8 Aug 2020
Dear Jk1011, Thank you for taking the time to share your feedback. I am sorry to read about your disappointing experience with us. We will use your feedback to work on our service shortfalls. I do hope we will get another opportunity to exceed your expectations in the future.
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Great location, right next to the train station. Malmaison rooms are a little bit moody, as part of the boutique image, which is fine and the rooms are not always well lit, which can be a problem when in the bathroom! I ate in the restaurant, as part of a large group and the service could have been a lot better! Chasing staff for wine and members of the group having to wait for their meals to arrive is not a recommendation! The breakfast the following morning was more served by luck, the guidance, it would have been nice to have been told where everything was and asked if I would like coffee or tea...I felt that I had to do the running to get served breakfast!
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Date of stay: February 2020
Value
Rooms
Service
Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from GMDUNDEE, Manager at Malmaison Dundee
Responded 11 Mar 2020
Dear SmithMrJ, Thank you for sharing your feedback with us. I am sorry that your recent stay wasn't up to your expectations. I do hope for another chance to welcome you back with us in the future.
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We chose the Malmaison as we needed somewhere to stay last minute, with our dogs, before a family funeral.
We were thrilled to learn the hotel is now dog friendly, although would be keen if this was extended to an area where food/drinks with the dogs could occur too.
We stayed in a suite on the 4th floor, with a beautiful view across to the Discovery. This was exceptional at night time too.
Our room was overall nice, however, I did notice the throw that is usually on the end of the bed was covering the sofa that was opposite the bed instead. I didn't think much of this until I sat on the sofa later and the throw moved, to uncover extensive staining on the sofa. It was too late in the evening to involve concierge but we did mention this first thing the next morning as we didn't want to take the blame of this (travelling with 2 dogs under 4lb, they are incapable of reaching the sofa height or any of the furnishings, but I suspect a large dog perhaps managed to)
We overall wouldn't let this put us off coming back again, especially because you can have dogs stay too but would be hopeful if any pre-stains were in the room that we'd either be alerted or not receive them.
We managed to have a fair sleep; choosing the suite meant we were off the thoroughfare of hallway traffic and not next to an elevator too so we will keep that in mind for future bookings.
We didn't opt for breakfast as we wanted to sit in somewhere and have the dogs join us, and didn't fancy sitting in the room to eat.
The bathroom was lovely but the bath was covered in glitter. I had brought Flash wipes with me anyway so was able to clean it before use, but think someone indulged in a Lush bath bomb before us.
We will look at coming back when possible.
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Date of stay: October 2020
Value
Rooms
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Barbara Grzeda, Guest Services / Front Office at Malmaison Dundee
Responded 20 Oct 2020
Dear Lola H Thank you for taking the time to review your recent stay with us. I'm pleased to hear that you were able to bring the dogs along with you :) With regard to our food service areas and having the dogs, we do allow dogs in our bar area and of course out on the terrace, however, I do appreciate some things have been slightly varied recently with regard to the various restrictions that are upon us, hopefully this should not be the way for too much longer :) Additionally, please accept our apologies with regard to the housekeeping issues in your rooms, I will certainly ensure our housekeeping team are made aware of these. I do hope you can visit us once again some time soon :) Kind Regards
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There are more places to choose from in the Dundee area.
PRICE RANGE
â‚ą8,204 - â‚ą12,976 (Based on Average Rates for a Standard Room)
LOCATION
United KingdomScotlandDundee
NUMBER OF ROOMS
91
Prices are provided by our partners, and reflect average nightly room rates, including taxes and fees that are fixed, known to our partners, and due at time of booking. Please see our partners for more details.
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