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Smiths at Gretna Green Hotel

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1,285 Reviews from our TripAdvisor Community

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Showing 1,281: English reviews
Powfoot, null, United Kingdom
Reviewed 3 days ago NEW

We went for a meal which was excellent, we were served by Annie, who was from Australia, she was delightful and very helpful and the food was delicious. We will return to have another meal and our friends will certainly visit. I would highly recommend the restaurant.

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Helpful?
Thank Mary M
Acharacle, United Kingdom
Reviewed 3 days ago NEW

I know I said in a former review that I would opt for Greens in Gretna Green in future but we had a less than fulfilling stay on our last stay so we decided to give Smiths a try. The reception was charming changing our room immediately on request to be close to the lift. The rooms were commodious and...

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Thank Hushpuppy1
Duncan-GG, Guest Relations Manager at Smiths at Gretna Green Hotel, responded to this review

Thank you for your review, I am delighted to see you enjoyed your first stay with us at Smiths! Our Sunday Roasts run all day every Sunday and are a big hit with locals & visitors alike. Whether you choose Smiths, Greens or Gretna Hall for your next visit, I look forward to personally welcoming you back to Gretna Green...

Carlisle, Cumbria
Reviewed 4 days ago NEWvia mobile

Attended as a family group for a birthday. Beautifully decorated, very modern and clean. We sat in the restaurant but ordered off the Bar menu. Every meal was fantastic and excellent quality. Big portion size too. The desserts were presented really well. We had a toddler with us and the staff were great. Highly recommended for a meal. We also...

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Helpful?
Thank GKB16
Duncan-GG, Guest Relations Manager at Smiths at Gretna Green Hotel, responded to this review

Thank you for your review, I am absolutely delighted to see you enjoyed your first visit to our restaurant. Your kind comments are greatly appreciated and have been shared with our hardworking team. I look forward to personally welcoming you back to Smiths (with one of our signature cocktails!) in the near future. Kindest Regards Duncan

Reviewed 5 days ago NEWvia mobile

This superbly located hotel next to the motorway is how a hotel should be. I would note that although you are next to the hotel there is no sound at all from the motorway. The owners of the hotel have clearly but a lot if thought into what the most important aspects are for people staying at a hotel and...

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Helpful?
Thank Brian R
Duncan-GG, Guest Relations Manager at Smiths at Gretna Green Hotel, responded to this review

Thank you Brian for your detailed review, I am absolutely delighted to see you enjoyed your first visit to our hotel. I'm especially pleased to see that, above all else, you had an excellent nights' sleep. I hope to have an opportunity to personally welcome you back to Smiths in the near future. Kindest Regards Duncan

Reviewed 1 week ago NEWvia mobile

My daughters wedding reception was at Smiths on the 30/07/16 and everything went smoothly. The food was fab, the rooms (stayed in the rose suite) and my daughter was in the penthouse were comfy, large and clean. Staff very helpful and we all had a great time, so much do we've booked a night away there this month.

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1Thank Wendy G
Duncan-GG, Guest Relations Manager at Smiths at Gretna Green Hotel, responded to this review

Thank you Wendy for your review, I am delighted to see you enjoyed your first stay with our our hotel! We've had a few changes & improvements since your last visit, fingers crossed it won't be too long before you have an opportunity to experience them. Kindest Regards Duncan

Reviewed 1 week ago via mobile

Overnight stay. Efficient and friendly staff. Exceptional meal and wine at very reasonable prices. Room a bit dated, and could have brighter lighting, but well equipped clean and comfortable. Very good value with breakfast included in rate. Although adjacent to busy motorway, no traffic noise extremely quiet.

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Thank peter f
Duncan-GG, Guest Relations Manager at Smiths at Gretna Green Hotel, responded to this review

Thank you Peter for your review, I am delighted to see you enjoyed your recent stay with us at Smiths. While we remain close to the M74 for ease of access, our triple-glazed bedroom windows (along with other sound-proofing measures!) help to ensure all of our guests receive a good nights' sleep. I hope to have an opportunity to personally...

KenFromKent
Reviewed 1 week ago

We took a chance and booked Smiths Hotel while travelling upto Scotland for a few days.purely just as an overnight stay It turned out to be a real Unexpected Gem... It is also locaed within easy waliking distance of the Blacksmiths Wedding venue and is a very short distance from the Designer outlet..if shopping is your thing... The Hotel is...

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Thank KenFromKent
Duncan-GG, Guest Relations Manager at Smiths at Gretna Green Hotel, responded to this review

Thank you Ken for your review, I am absolutely delighted to see you enjoyed your first visit to our hotel! Your kind comments are greatly appreciated and have been shared with our hardworking team. One wee thing to note, we do offer luggage portage to all of our guest rooms. Not sure if there was a miscommunication at check-in, rest...

Reviewed 1 week ago

Almost a year on from an eventful trip to The Smiths where we got married and celebrated the birth of our son (7 weeks early) we went back to celebrate our anniversary/our son's birthday. This time we stayed in one of the Bensmoor suites which was a lovely cottage style suite with kitchen facilities. It was beautiful and especially good...

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Thank James T
Duncan-GG, Guest Relations Manager at Smiths at Gretna Green Hotel, responded to this review

Thank you James for your review, First and foremost, congratulations to you both on your recent anniversary! I am delighted to see you enjoyed your first stay in one of our Bensmoor suites. As you kindly say, the extra space & facilities make staying with children especially easy. I hope to have an opportunity to personally welcome you back to...

Troon, United Kingdom
Reviewed 1 week ago

We booked one of the hotels special winter packages in September 2016 which included 20 guests (including ourselves) staying for 2 nights as well as our wedding reception and wedding photos. Laura our wedding planner was fantastic throughout, ensuring everything was perfect on the day. The chef/s excelled themselves also ensuring that even though I and some family members who...

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Helpful?
Thank CLN2014
Duncan-GG, Guest Relations Manager at Smiths at Gretna Green Hotel, responded to this review

Thank you for your review, First and foremost, congratulations on your recent wedding! It was an absolute pleasure to welcome you to Smiths and I am delighted to see that all aspects of your big day surpassed your expectations. Your kind comments have been shared with our hardworking team, who are delighted to receive them! I sincerely hope to have...

Reviewed 2 weeks ago via mobile

We stayed here on our wedding night (5.10.16) We also ate here with our guests & the food was delicious. The staff are friendly & polite , nothing was too much. The penthouse was fully booked but the room we had was still beautiful. We also ordered room service & the food again was delicious. We loved waking up ,...

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Helpful?
Thank Rachael J
Duncan-GG, Guest Relations Manager at Smiths at Gretna Green Hotel, responded to this review

Thank you Rachel for your review, First and foremost, congratulations on your recent wedding! It was a pleasure to welcome your party to Smiths and I am absolutely delighted to see you enjoyed your recent stay. Your kind comments are greatly appreciated and have been shared with our hardworking team. I hope to have an opportunity to personally welcome you...

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Amenities

Highlights
  • Free Parking
  • Restaurant
  • Room Service
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
  • Breakfast included
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Restaurant
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Room Service
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Banquet Room
  • Conference Facilities
  • Breakfast included
  • Business Centre with Internet Access

Additional Information about Smiths at Gretna Green Hotel

Address: Gretna Green DG16 5EA, Scotland
Region: United Kingdom > Scotland > Dumfries and Galloway > Gretna Green
Price Range: ₹ 5,650 - ₹ 15,929 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Smiths at Gretna Green Hotel 4*
Number of rooms: 50
Reservation Options:
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Also Known As:
Classic Hotel Gretna Green
Gretna Green Classic Hotel
Smiths At Gretna Green Hotel Scotland
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Questions & Answers

Here's what travellers have asked, with answers from Smiths at Gretna Green Hotel staff and other travellers.
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Questions? Get answers from Smiths at Gretna Green Hotel staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Away from the motorway”
 of 5 bubbles Hushpuppy1, 17 Jan 2017 | Read review
“If your budget will stretch, get a suite, However all rooms are fantastic.”
 of 5 bubbles JamesT798, 8 Jan 2017 | Read review
“Special Occasions - Ash Suite”
 of 5 bubbles CLN2014, 8 Jan 2017 | Read review
“I didn't find the hotel noisy although it was a Monday, but even so people kept walking out to weddings”
 of 5 bubbles Pam9234, 4 Jan 2017 | Read review
“Ask for a room not facing the road as it can busy a little noisy at times.”
  • Deluxe Double 2
  • Deluxe Double 1
 of 5 bubbles Highfx, 2 Jan 2017 | Read review
5 of 5
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