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Gretna Hall

Hotels.comUS$ 88*
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04/06/2017 05/06/2017
1 room 2 adults 0 children
US$ 91*
US$ 88*
US$ 91*
US$ 91*
US$ 88*
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Gretna Hall
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917 Reviews from our TripAdvisor Community

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Showing 914: English reviews
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Newcastle upon Tyne, United Kingdom
Reviewed yesterday NEWvia mobile

As title suggests been here before ideal Base for visiting North lakes and Scottish borders, didn't get the room we requested but realise the hotel is going through refurbishment, maybe next time we will get the type of room we like. For the price food was good and service as good as ever thank you, hope to see you all...

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Helpful?
Thank usactually
Cornwall, United Kingdom
Reviewed yesterday NEW

We stayed a couple of one night's, before and after our tour of the Highlands. Both rooms had major plumbing problems. The shower only dribbled water and it fluctuated from freezing cold to boiling hot. All the others, in our group experienced the same in their bathrooms. Our first room was dated and needed renovation but the beds were comfortable....

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Helpful?
Thank Flo413
Manchester, United Kingdom
Reviewed 3 days ago NEW

Hotel is very up front about its renovations and I have great expectations that they're going in the right direction. Staff were efficient, welcoming and helpful with a smile. The older part of the hotel provides a challenging warren of small public rooms which will be interesting to upgrade . The rooms in the more modern annex are freshly painted,...

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Helpful?
Thank MissusA55
Duncan-GG, Guest Relations Manager at Gretna Hall, responded to this review

Thank you for your review, I am pleased to see you enjoyed your recent visit to our hotel! Your patience and understanding while we undergo renovations is greatly appreciated. Once the works are completed, I have no doubt we will surpass your expectations during your next stay. Kindest Regards Duncan

Auchinleck, United Kingdom
Reviewed 5 days ago NEW

My husband and I stayed at Gretna Hall on Sunday 30th April and had a wonderful experience. From check in to check out our every need was met with friendly, helpful and happy staff ensuring that we had a super time. We stayed in room 105 which was clean, warm, and very, very comfortable. We had dinner in the restaurant...

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Helpful?
Thank joan592017
Duncan-GG, Guest Relations Manager at Gretna Hall, responded to this review

Thank you Joan for your review, I am absolutely delighted to see you enjoyed your first visit to our hotel! Your kind comments are greatly appreciated and have been shared with our hardworking team, who are delighted to receive them. I very much look forward to personally welcoming you back to Gretna Hall later this week! Kindest Regards Duncan

Reviewed 5 days ago NEW

This was a special trip for my parents, my husband and myself. We have stayed at this hotel numerous times in the past. We were in rooms 14 & 15 on the 10th & 11th May. We really looked forward to this as the hotel was always busy with a great atmosphere and the restaurant served fantastic food. We were...

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Helpful?
Thank Sandra M
Duncan-GG, Guest Relations Manager at Gretna Hall, responded to this review

Thank you Sandra for your review, I am disappointed to see you did not enjoy your recent stay with our hotel. Having stayed with our hotel before, I'm sure you can appreciate your recent experiences were not our normal standard. Rest assured your feedback has been shared with our team and will prove invaluable as we continue to improve in...

Dunfermline, United Kingdom
Reviewed 5 days ago NEW

Very disappointed with hotel over all 1. bedroom was needing a full refurbish 2. toilet looked like it was upgraded 3. Carpet in bedroom was old dirt and stained, 4. Skirting boards were covered in stour, 5. Door to open room was broken and barrel kept turning. 6. Main bar had no electric sockets working when asked to plug my...

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Helpful?
Thank MrWRichards1964
Duncan-GG, Guest Relations Manager at Gretna Hall, responded to this review

Thank you Mr Richards for your review, I am disappointed to see you did not enjoy your first stay with our hotel. I have shared your feedback with our hardworking team and it will no doubt prove invaluable as we continue to improve in future. As you may have seen during your stay, we are hard at work providing an...

Leeds, United Kingdom
Reviewed 1 week ago via mobile

After reading some of the negative reviews on here I was very concerned about our wedding that we booked here several months ago we had an amazing weekend our bridal suite was complete luxury and could not fault it we were even left a bottle of bubbly our other guests were booked into the hotel too and yes some of...

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1Thank debra b
Duncan-GG, Guest Relations Manager at Gretna Hall, responded to this review

Thank you Debra for your review, First and foremost, congratulations to you both on your recent wedding! I am absolutely delighted to see you enjoyed your special day with us at Gretna Hall. Your feedback is greatly appreciated and has been shared with our hardworking team. I hope to have an opportunity to personally welcome you back to Gretna Hall...

New Milton, United Kingdom
Reviewed 2 weeks ago via mobile

Currently there are renovations being carried out. However, this is a rather tired hotel certainly as far as guest accommodation is concerned. This is all situated in a grey barracks by the side of the attractive old building. The room was adequate with a small uncomfortable bed. The shower in a slippery bath either scalded or froze. The decorations were...

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Helpful?
Thank John T
Duncan-GG, Guest Relations Manager at Gretna Hall, responded to this review

Thank you John for your review, I'm disappointed to see you did not enjoy your recent stay with us at Gretna Hall. There's certainly some constructive feedback for us to work with here. As you mention in your review, we are hard at work with our renovations. When complete, I would encourage you to try us again. I am fully...

Dundee, United Kingdom
Reviewed 2 weeks ago

I recently spent a 5 day Break at Gretna Hall Hotel. Although still under renovation, this is an excellent hotel and well presented. The rooms are very good as is the Dining Room. The Staff are very attentive to any requests and the food is good. It was an excellent base for our Coach Trip and I would certainly go...

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Helpful?
Thank Vera J
Duncan-GG, Guest Relations Manager at Gretna Hall, responded to this review

Thank you Vera for your review, I am absolutely delighted to see you enjoyed your recent stay with us at Gretna Hall! Your kind comments (particularly those regarding our staff) have been shared with our hardworking team, who are delighted to receive them. I hope to have an opportunity to personally welcome you back to Gretna Hall in the near...

Manchester, United Kingdom
Reviewed 2 weeks ago

Room clean and tidy , but who builds a hotel 90 Meters from a motorway traffic noise all night long , and who puts a lift in that does not reach all floors and you still have to walk up a flight of stairs .the only saving grace was the food was good.

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Helpful?
Thank jelomaxjoiner
Duncan-GG, Guest Relations Manager at Gretna Hall, responded to this review

Thank you for your review, While I'm disappointed to see you didn't enjoy the restful nights' rest we often provide, I am delighted to see the quality of our accommodation and evening meals surpassed your expectations. Should you be returning to Gretna Green, I would encourage you to book your next reservation direct with our hotel. It would be our...

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04/06/2017 05/06/2017
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Amenities

Highlights
  • Free Parking
  • Restaurant
  • Bar/Lounge
  • Room Service
  • Free Internet
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Restaurant
  • Bar/Lounge
Room types
  • Suites
  • Accessible rooms
  • Non-Smoking Rooms
Internet
  • Public Wifi
  • Free Internet
Services
  • Free Parking
  • Room Service
  • Meeting Rooms
  • Banquet Room
  • Conference Facilities
  • Multilingual Staff
Official Description (provided by the hotel)
Gretna Hall Hotel is an ideal setting for your leisure break thanks to its great location, charm and character. Originally built in 1710 as a manor house, our hotel, set in 10 acres of beautiful gardens offers all the character of a substantial historical building with all the facilities you would expect from a leading contemporary hotel. We cater for weddings, family celebrations, business meetings and overnight stays and a very warm welcome awaits you at Gretna Hall Hotel whatever your reason for visiting us. ... more   less 

Additional Information about Gretna Hall

Address: Gretna Green | Dumfriesshire, Gretna Green DG16 5DY, Scotland
Region: United Kingdom > Scotland > Dumfries and Galloway > Gretna Green
Price Range: ₹ 5,055 - ₹ 9,915 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Gretna Hall 3*
Number of rooms: 100
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Also Known As:
Gretna Hall Hotel Gretna Green
Gretna Hall Green
Gretna Hall Hotel Green
Gretna Hall Gretna Green, Scotland
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Questions & Answers

Here's what travellers have asked, with answers from Gretna Hall staff and other travellers.
7 questions
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South Shields, United Kingdom
over a year ago
over a year ago
Blairgowrie, United Kingdom
over a year ago
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Questions? Get answers from Gretna Hall staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“No idea what would be any good in this hotel now.”
Y2813DDsandram, 21 May 2017 | Read review
“Don't stay very dirty and needs fully refurbished throughout hotel”
MrWRichards1964, 21 May 2017 | Read review
“Near the lift.”
184veraj, 8 May 2017 | Read review
“another hotel away from motorway”
jelomaxjoiner, 8 May 2017 | Read review
“we had room 25 , great if you want a shower n no bath ....”
holidayqueenwales, 3 May 2017 | Read review
5 of 5
Hotels.com
US$ 88* /night
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Prices are for 1 room, 2 adults
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