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Gretna Hall

214 reviews
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Traveller (68)
Room & Suite (19)
Dining (7)
Overview
  • Excellent25%
  • Very good30%
  • Average21%
  • Poor14%
  • Terrible10%
Travellers talk about
Free Internet
Free Parking
Breakfast Buffet
Non-Smoking Hotel
Restaurant
Room Service
Suites
3.0 Star Hotel
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Rooms
12 Mar13 Mar
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (214)Write a Review
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54
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LanguageEnglish
54
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46
30
22
Show reviews that mention
All reviewsrenovation workbuffet stylecheck in was quickgood pointsearly checkwedding photosfood was lovelywedding partya bit tiredbed and breakfastbridal suitelovely groundscourse mealan overnight stayan upgradenice staywedding breakfast
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1 - 5 of 214 reviews
Reviewed 6 days ago via mobile

So happy to have a comfy bed for the night We have been traveling for a month and some places the beds are rock hard Happy with our room at Gretna , lovely staff and food and drink was not overpriced, only bad thing I...More

1  Thank Leanne L
Reviewed 13 January 2018 via mobile

We stayed at gretna hall last October; room was clean and nice bathroom basic but very clean, stuff friendly. Breakfast was fantastic lots of fruit choice for me and full English for other half, great stay would come back againMore

Thank Patrycja M
Response from Darren-GM-GGLtd, Manager at Gretna HallResponded 5 weeks ago

Thank you for taking the time to give feedback on your recent time at Gretna Hall. I have passed on your comments to the team, it is lovely to hear you enjoyed our breakfast and that the team were friendly. We have just started our...More

Reviewed 26 December 2017 via mobile

We had an amazing time at this wonderful hotel which is under serious renovation!! Staff were friendly food was good and the wedding itself intimate and emotional. The management do a brilliant job running this so well whilst renovation work is ongoing. We however did...More

1  Thank loveydovey26
Response from Darren-GM-GGLtd, Manager at Gretna HallResponded 28 December 2017

Thank you very much for your comments. I love the word magical, it really is that here at Gretna Hall especially at this time of year. The hotel is not far off starting the major works in January for the bar and restaurant and I...More

Reviewed 25 December 2017 via mobile

Do you know what, I’ve read the reviews on here and feel I need to add some balance from some satisfied customers. Let’s put it out there from the start this place is under renovation so you can expect to see evidence of this. To...More

Thank Natalie f
Response from Darren-GM-GGLtd, Manager at Gretna HallResponded 28 December 2017

Thank you for your review. It is lovely to hear you enjoyed your time with us. Congratulations on your big day! It was a joy to have you choose to spend your wedding and festive time with us here at the hotel. I have passed...More

Reviewed 22 December 2017

Looks good from the outside. Internally a shambles. Old and tacky with little maintenance dirty showers ceilings that fall down uninterested maintenance manager. You can do so much better than wasting good money on this substandard hotel.

Thank Jamtart1962
Response from Darren-GM-GGLtd, Manager at Gretna HallResponded 28 December 2017

Thank you for reviewing your time at the hotel. As you are aware we are currently undergoing renovations and improvements are being made every day but I am sorry you did not enjoy your experience at Gretna Hall. Kind Regards Vicky Briody Operations Manager

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About
Amenities
Top amenities
Free Parking
Restaurant
Bar/Lounge
Free Internet
Room Service
Hotel Amenities
Free Parking
Room Service
Meeting Rooms
Banquet Room
Conference Facilities
Multilingual Staff
Things to do
Restaurant
Bar/Lounge
Details
Price range
US$ 71 - US$ 143 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Non-Smoking Rooms, Accessible rooms
Details
Price range
US$ 71 - US$ 143 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Non-Smoking Rooms, Accessible rooms
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Traveller (68)
Room & Suite (19)
Dining (7)
Questions & Answers
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PatriciaMiller_12
26 January 2018|
AnswerShow all 6 answers
Response from loveydovey26 | Reviewed this property |
Your best bet is to contact them directly. They certainly have at least one bridal suite ready roll top bath four poster bed etc and plenty of guest rooms available. We loved everything about it. After all when it comes down... More
0
Votes
mar k
23 November 2017|
AnswerShow all 3 answers
Response from Angela M | Reviewed this property |
unsure if there is . But queensbury clayton suite has a lovely old style roll top bath. suites have the wow factor . go for one of them!!
1
Vote
susG1881EC
7 September 2017|
AnswerShow all 7 answers
Response from BALI2007BALI | Reviewed this property |
You pay for what you get, its OK for a Wedding Guest stay over !!!!
2
Votes
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Room Tips
"Chose anothe hotel."
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"Family rooms are spacious - insist on a renovated room!"
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"Try the restaurant, the food is very good."
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"Try and avoid 2nd floor bedrooms."
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