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Holiday Inn Dumfries

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Traveller (243)
Room & Suite (65)
Traveller (243)
Room & Suite (65)
Dining (48)
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About
Location
Cleanliness
Service
Value
Property amenities
Room Service
Free High Speed Internet (WiFi)
Wheelchair Access
Free Parking
Restaurant
Bar/Lounge
Pets Allowed ( Dog / Pet Friendly )
Dry Cleaning
Meeting Rooms
Business Centre with Internet Access
Laundry Service
Banquet Room
Conference Facilities
Non-Smoking Hotel
Self-Serve Laundry
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Room features
Suites
Non-Smoking Rooms
Accessible rooms
Air Conditioning
Refrigerator in room
Good to know
HOTEL STYLE
Park View
Great View
HOTEL CLASS
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Special Offer:Book Direct and Save
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Location
Full view
Getting there
Prestwick Airport80 km
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Reviews & more
1,167Reviews
281Photos
6Q+A
100Room tips
Traveller rating
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  • 45
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  • English
Show reviews that mention
This is the second time that I have stayed here.

I should have written after my first visit!

This Holiday Inn is a gem.

The location and surround infuse relaxation into you.

The staff are beyond pleasant.

I have been coming here for a Monday coffee for many years.

As I said
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Had 2 nights in this hotel. The room was clean and fresh. King size bed was fabulous. The staff are very friendly and helpful especially Robyn and Debbie. Breakfast was great and so was evening meal. All waitresses very attentive. Thank you for a lovely stay.
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The best thing about this hotel is the friendly staff who work under difficult constraints. Despite visiting this hotel many times, I have never witnessed adequate waiting staff in the bar/restaurant area and our latest visit was no different. Tables were left uncleared and we
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Response from IHGService, Guest Relations Manager at Holiday Inn Dumfries
Responded 4 weeks ago
Hi Amanda D, Thank you for your review and for staying with us. While we are glad to hear the highlight of your stay was our friendly staff, we are disappointed to hear your stay was marred by the overall cleanliness of your room and the breakfast and bar services which fell short of your expectations. Your comments have been shared with our management teams to ensure improvements in the areas you have noted. Again, thanks for your feedback. We hope you give us another chance to provide you with a better stay. Sincerely, Connie D Case Manager IHGService
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Stayed here for the first time,and found staff friendly.Room was very good with all modern facilities,especially for those with disabilities,Menu offered in the Brasserie was limited but adequate,Service was a bit slow and somewhat amateurish but added to the experience,they were
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We stopped in Dumfries for the night and stayed here at this hotel.
Check in was prompt and friendly enough. Room is okay and comfortable.
What gets me is ( although I know is just a little detail ) is how Housekeeping would just leave one ply of tissue still neatly placed in a
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Response from IHGService, Guest Relations Manager at Holiday Inn Dumfries
Responded 1 Nov 2018
Hello David I, Thank you for your feedback regarding your stay at Holiday Inn Dumfries, UK. We take our guest comments very seriously and always strive to provide comfortable and friendly accommodations. We appreciate your nice comment about the room, and check in experience. On behalf of the hotel, I'm sorry we fell below your expectation regarding housekeeping, air conditioning and the lack of privacy curtain. We will address these concerns. We hope you give us a chance in the future to show you how great our hotel is. Sincerely, Orlando Case Manager IHGService
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Album Categories
All photosTravellerRoom & SuiteDining
In the grounds
The view from the outside sitting area
Temperature of room at 11.30PM!!
Broken Air Conditioning
Did not want to sit on this stained chair ... how come the cleaners did not see this!!
Previous
What time is breakfast served
Sorry for the delay, Holiday Inn are very helpful with breakfast, from memory 7:00 til 10:00 I think, but best check direct with them. PS it was still good when we stayed in July this year.
2 votes
Help. Struggling to find a family room!
Holiday inn have executive rooms. Good
0 votes
Show all answers
What time does the restaurant close in the evening?
Does it have spa facilities ?
Hello :) As my travel agent has already booked us into this hotel as part of a European trip next year, I'm concerned from a perusal of many reviews. Do you consider your hotel to be up to the accustomed Holiday Inn standard?
It is a beautiful hotel with friendly staff. The food was very good. The only problem we had was with soundproofing so make sure you get a room without a connecting door.
1 vote
Previous
12
"Suite was very adequate"
"We paid for an extra layer get bed which was very comfortable"
"Always try and get a garden view room The hotel is situated in wonderful grounds with views across the River Nith of Criffel Hill."
"When booking make your preferences known"
"Quiet rooms lovely views"
Previous
PRICE RANGE
US$ 52 - US$ 136 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
dumfries astonaston hotel dumfries
FORMERLY KNOWN AS
Aston Hotel Dumfries
LOCATION
United KingdomScotlandDumfries
NUMBER OF ROOMS
71
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