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Holiday Inn Dumfries

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Holiday Inn Dumfries
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973 Reviews from our TripAdvisor Community

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Showing 958: English reviews
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Reviewed 4 days ago NEW

The building and surroundings are gorgeous with Neuro's spa/restaurant on the grounds. The hotel building is lovely with a very small restaurant and bar in the lobby. I booked a King room which actually turned out to be two single beds pushed together - might've been better off booking a double. The hotel were happy to fulfill our request for...

Thank Hannah B
Nuneaton Warwickshire
Reviewed 5 days ago NEW

This hotel, situated on the outskirts of the town of Dumfries, is in the large grounds and beautifully laid out gardens of a previous hospital, sited next to a wonderful cathedral-like church and within a few yards of a hall with facilities for wedding receptions, which includes a spa and beauty centre. The hotel has very friendly, helpful staff, especially...

Thank Kathleen B
Edinburgh, United Kingdom
Reviewed 5 days ago NEW

My husband and I stayed here overnight while visiting friends and family in the area. We were warmly greeted by the receptionist. The was a distinctive 'clean' smell throughout the hotel which I really liked. We enter to our room which had a lovely view of the gardens at the rear. A small shower room but very clean and had...

Thank Lorraine D
Reviewed 1 week ago

have to say i was more than surprised at the quality of this hotel. Thought it would be usual chain bland. From the moment we arrived we were struck by the friendliness of the staff and their professionalism, even down to the night porters who were lovely. The rooms were large and had everything you could need. The shower was...

Thank mroy
North Yorkshire
Reviewed 2 weeks ago

The Holiday Inn sits within the vast and attractive Crichton Hall grounds in a quiet location between the University campus and Hospital, about 1 mile from the city centre. The very modern building containing the bedrooms adjoins a Victorian building. Our attractively furnished standard room contained a comfortable king sized bed and small shower only en-suite. All was clean and...

Thank GKTravellers
Dumfries, Scotland, United Kingdom
Reviewed 3 weeks ago via mobile

We pre booked our table with the burns night special as we were heading over to easterbrook hall for Le Haggis show (fantastic) On arrival we were ignored for a few min before a young lad cane over and then seated us. We ordered drinks to be told no Malibu, drinks took ages to arrive and when they did one...

Thank Myra S
IHGService, Guest Relations Manager at Holiday Inn Dumfries, responded to this review

Dear Myra S, Thank you for your feedback regarding your stay at Holiday Inn Dumfries. We take our guest comments very seriously and always strive to provide comfortable and friendly accommodations. We’re sorry we fell below your expectation regarding the restaurant service. We will address this concern. We take all reviews positive and negative very seriously, and your feedback will...

Leeds, United Kingdom
Reviewed 4 weeks ago via mobile

Middle of the road hotel. Not easy to find as the postcode wasn't recognised but suspect that's a problem with the sat nav rather than the hotel! Lovely setting and grounds surrounding the hotel and a pleasant welcome was received at check-in. Having requested a wake-up call it was only the following morning that I realised the room didn't have...

Thank Alan J
IHGService, Guest Relations Manager at Holiday Inn Dumfries, responded to this review

Dear Alan J, Thank you for staying with us and for sharing your experience. I am happy that you received a warm welcome upon arrival. On the other hand, I regret that you were not able to fully enjoy your stay with us. I have noted your comments and have forwarded them to our hotel management for the identified issues...

Angus, United Kingdom
Reviewed 5 weeks ago

Hi, I stayed here for two consecutive nights on 16th January 2016. Rooms themselves are fine, nice and clean. I was advised at check in to book at table for dinner as they were very busy. I was surprised that the restaurant was almost empty on arrival to dine, with a most 8 people in the place. I was therefore...

Thank bernio_10
IHGService, Guest Relations Manager at Holiday Inn Dumfries, responded to this review

Dear bernio_10, Thank you for staying with us and for sharing your experience. I am happy that you found our rooms clean and comfortable. However, it is unfortunate that your restaurant experience fell below your expectations. Please accept our sincerest apologies for any inconvenience the level of service you received may have caused you. I have noted your comments and...

Glasgow, United Kingdom
Reviewed 18 January 2017

A very nice hotel has combined the old building with the new bedroom accommodation. The bedroom was fairly spacious for a standard room and the ensuite sufficient with a nice walk in shower. The room was clean and tidy, although a little cold when we first entered the room, once the heater was switched on the room warmed up quickly....

Thank YoungatHeart90
Reviewed 17 January 2017 via mobile

Had an overnight here recently as part of my birthday celebrations and can not speak highly enough of my visit. The staff were very attentive and informative, able to provide us with recommendations for local restaurants. We stayed in an executive room which was immaculately presented. Have stayed in other Holiday Inns but this is definitely a stand out in...

Thank JSmith92

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  • Free High Speed Internet ( WiFi )
  • Free Parking
  • Restaurant
  • Room Service
  • Bar/Lounge
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Restaurant
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
  • Accessible rooms
  • Suites
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Free Parking
  • Room Service
  • Dry Cleaning
  • Meeting Rooms
  • Business Centre with Internet Access
  • Laundry Service
  • Banquet Room
  • Conference Facilities

Additional Information about Holiday Inn Dumfries

Address: Bankend Road, Dumfries DG1 4ZZ, Scotland (Formerly Aston Hotel Dumfries)
Region: United Kingdom > Scotland > Dumfries and Galloway > Dumfries
Price Range: ₹ 4,428 - ₹ 8,454 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Holiday Inn Dumfries 3*
Number of rooms: 71
Reservation Options:
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Also Known As:
Dumfries Aston
Aston Hotel Dumfries
Holiday Inn Dumfries Scotland
Hotel Style:
#4 Business Hotel in Dumfries
#5 Romantic Hotel in Dumfries
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Questions & Answers

Here's what travellers have asked, with answers from Holiday Inn Dumfries staff and other travellers.
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Questions? Get answers from Holiday Inn Dumfries staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Ask for garden view. Avoid room 106 as it has an adjoining room so noise levels were quite high.”
 of 5 bubbles 700hannahb, 19 Feb 2017 | Read review
“Some rooms overlook the lovely gardens.”
 of 5 bubbles kathleenbC4601VU, 18 Feb 2017 | Read review
“Choose executive”
 of 5 bubbles JillJones, 11 Jan 2017 | Read review
“Our room on the second floor was very quiet.”
 of 5 bubbles 763rcb, 1 Jan 2017 | Read review
“Executive rooms are spacious and well appointed.”
 of 5 bubbles ScotsRoad555, 11 Nov 2016 | Read review
5 of 5