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Premier Inn Dumfries Hotel

Certificate of Excellence
07/05/2017 08/05/2017
1 room 2 adults 0 children
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Premier Inn Dumfries Hotel
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643 Reviews from our TripAdvisor Community

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There are newer reviews for Premier Inn Dumfries Hotel
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Showing 639: English reviews
Chester, United Kingdom
Reviewed 29 June 2016

On arrival greeted by friendly receptionist and our room was on the ground floor. It was some way from Reception but at least we did not need to struggle up stairs with our cases. The windows had been left open as it was quite hot and the pedestal fan was useful to keep us cool overnight, The room and bathroom...

1Thank StuB62
Wales, United Kingdom
Reviewed 29 June 2016

Staff at the hotel were friendly and helpful. Assisted in our queries. HOWEVER Restaurant was atrocious, there were 16 of us during the four night stay due to a local event in the area and all four nights we experienced poor attitude by staff followed by poor service in delivering the food. On the second night we waited 45 minutes...

1Thank Lowri D
Southwell, United Kingdom
Reviewed 27 June 2016

Stayed one night en route to another destination in Dumfries & Galloway. Room was quite large, would easily accommodate a 3rd person, modern and clean with the usual en suite (with bath & shower over). Bedding includes 2 different types of pillow and a sheet to replace the duvet if it is too hot, also a stand fan, though we...

1Thank Cavatinafan
Ludlow, United Kingdom
Reviewed 27 June 2016

Can't fault the standard of the rooms, very clean, modern & quiet, albeit a fair walking distance from the reception area, which isn't a issue if you are full abled, but would be if weren't good on your legs. Moving onto my major gripe, and I'm talking on behalf as a group, because we stayed here for 4 days with...

2Thank Ethan D
WhitbreadHotels, Online Customer Service at Premier Inn Dumfries Hotel, responded to this review

Hi Ethan D Thank you for taking the time to review your stay at our hotel. At Premier Inn it is our aim is to make our guests feel brilliant through a great night’s sleep and part of this is to deliver a high standard of customer service in all our establishments and we do apologise that on this occasion...

Poulton Le Fylde, United Kingdom
Reviewed 23 June 2016

Modern Premier Inn with all the facilities you expect. Clean and spacious, large TV on wall so easy to see from both beds in room. Largest Premier Inn we've been in and our room was the furthest from reception, very quiet but if you have difficulty walking then would be worth asking for a room closer to reception. Unfortunately you...

1Thank JLC1957
Reviewed 21 June 2016

Our first stay at Premier Inn because we wanted to include breakfast. Very good room with all we could have asked for. Particularly liked the free WiFi. Reception staff very efficient (checked in online). I have reviewed the eatery on site separately

1Thank Nothard2please46
Ormskirk, United Kingdom
Reviewed 20 June 2016

Just got back from 5 nights and as usual the premier inn up to its usual high standard reception staff very helpful but bed and pillows not as good as normal for some reason BUT the resturant ( table table ) rather let them down on our second morning when we got to the restauran 8.40 There was hardly any...

1Thank annmansfiel1
Glasgow, United Kingdom
Reviewed 20 June 2016

No lift for the room upstairs and had my son in his wheelchair. Staff notified but didnt seem to bother and left us struggling up the stairs with no offer of another room or any suggestion of what to do. Room was beautiful when we got in but was absolutely disgusting dirty full of dust and there was a nice...

Review collected in partnership with premierinn.com
1Thank SGavin1990
WhitbreadHotels, Online Customer Services at Premier Inn Dumfries Hotel, responded to this review

Hi SGavin1990 Thanks for taking the time to review your stay at our hotel. I'm really sorry to read about the experience you had on arrival, this isn't the reception we'd like any of our guests to receive so I've passed your comments onto the Operations Manager to instigate re-training for the team member in question. I'm also concerned to...

Wakefield, United Kingdom
Reviewed 19 June 2016

We used the hotel as a stop over enroute to an interview for my son. Check in was completed online prior to arrival so we had our room key within 30 seconds of arriving. The rooms are average size and have the usual high quality Premier Inn feel to them. The room consisted of a double bed and a single...

1Thank pieman790
Reviewed 14 June 2016

My family and I recently visited Dumfries for a family wedding, and we decided to stay at the Premier Inn as the the price was very reconcilable only £168, including breakfast, for the four of us for two nights We have a son who has specific needs, and when we mentioned this to the receptionist at the desk, they went...

3Thank Glyn Roberts 4971

32 photos of this hotel

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Management photos: Courtesy of the property manager

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Room/Suite (2)
Bathroom (2)
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Other (3)
07/05/2017 08/05/2017
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  • Restaurant
  • Free Parking
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Restaurant
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
  • Accessible rooms
  • Free Internet
  • Paid Internet
  • Public Wifi
  • Free High Speed Internet ( WiFi )
  • Free Parking
  • Multilingual Staff
Official Description (provided by the hotel)
Near this market town on the River Nith - once home to poet Robert Burns, Scotland's favourite son ... more   less 

Additional Information about Premier Inn Dumfries Hotel

Address: Annan Road | Collin, Dumfries DG1 3JX, Scotland
Region: United Kingdom > Scotland > Dumfries and Galloway > Dumfries
Price Range: ₹ 4,754 - ₹ 7,067 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Premier Inn Dumfries Hotel 3*
Number of rooms: 82
Reservation Options:
TripAdvisor is proud to partner with Premier Inn so you can book your Premier Inn Dumfries Hotel reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Premier Inn Dumfries Hotel Dumfries
Premier Inn Dumfries Hotel Scotland
Hotel Style:
#1 Family Hotel in Dumfries
#1 Business Hotel in Dumfries
#1 Romantic Hotel in Dumfries
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Questions & Answers

Here's what travellers have asked, with answers from Premier Inn Dumfries Hotel staff and other travellers.
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Questions? Get answers from Premier Inn Dumfries Hotel staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Upstairs, end of corridor (currently 142/143) as no passing corridor traffic and no family of elephants upstairs.”
alexathodgeheg, 19 Apr 2017 | Read review
“free wifi -slow. Choose a room AWAY from noisy firedoors. Check with reception staff for restaurant tips!”
imanofmystery, 20 Mar 2017 | Read review
“I think all toms are the same high standard”
462palmsprings, 15 Mar 2017 | Read review
“all rooms are good, quite and so comfy”
chrissiesmith18, 6 Feb 2017 | Read review
“King size in all double rooms especially disabled ”
CarolWilliams51, 26 Jan 2017 | Read review
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