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Hetland Hall Hotel

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614 Reviews from our TripAdvisor Community

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Showing 613: English reviews
Newcastle upon Tyne, United Kingdom
Reviewed 4 May 2016 via mobile

We didn't stay here but called in for afternoon tea. The staff were lovely and helpful to my dad with some steps he was finding difficult. The afternoon tea was under a tenner and comprised mixed sandwiches, fruit cake, cream scone, two tray bakes and a lovely Scottish dessert, cranachan. So full after. Three of us shared one tea pretty...

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1Thank Katherine D
Airdrie, United Kingdom
Reviewed 3 May 2016

We are at the hotel just now, we are staying for 2 night DBB, we asked for a spacious room as we were bringing the dogs, we are in room 26, which is a family room in the attic area of the original part of the hotel. It's a great size room, with a large bathroom, there is a large...

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Thank jazkaz61
Wishaw, United Kingdom
Reviewed 2 May 2016

Lovely hotel in a nice setting. Staff very pleasant and very helpful. Good food and bar facilities. We upgraded to a executive double for £20 well worth it if you like plenty space. Hotel clean but could do with a bit of TLC. Will definately return in the near future.

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Thank JohnYvonneMiller
Reviewed 2 May 2016 via mobile

Back to this lovely place for the third time as it's comfy , clean and cosy and is very dog friendly . We have relatives in nearby Castle Douglas so use hetland hall when we go to visit because we can take the dogs with us . The staff are friendly , the food is always spot on , two...

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1Thank Deborah Gimour
Stirling, United Kingdom
Reviewed 25 April 2016

Just back from a visit to Hetland Hall Hotel and we thoroughly enjoyed it. We paid £69 for dinner, bed and breakfast and it's certainly the best we have had in that price bracket. A little money spent on the hotel could make it a truly top end property but at the price we paid (and all the other guests...

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1Thank Adam_Bisset
Edinburgh, United Kingdom
Reviewed 25 April 2016

Booked for a "birthday" getaway and was told when booked that the hotel was busy so we could get a double room but it would be a "smaller" double. We didn't mind that and booked up anyway. Drove 2hrs to get there and we were put in the "attic area", Room 27 to be exact. The bed was clean but...

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Thank KToddDec2011
Balfron, United Kingdom
Reviewed 25 April 2016

The buildings are rather run down but there are signs of work being carried out. Externally the grounds are nice with an open view south to the Solway Firth and Lake District; again maintenance being done (including some potholes in the driveway). Did not see the bedrooms in the original Victorian building but our bedroom at first floor level in...

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Thank RHB711
Reviewed 20 April 2016 via mobile

Obviously going through renovation and the 70's extension looks awful from the outside but staff lovely, helpful, grounds gorgeous and perfect for the dog. Food very tasty too. Prompt. Room clean but in need of renovations. Double glazing would help. Room cold at night but heater provided warmed room up quickly

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2Thank Mhorven M
Herne Bay, United Kingdom
Reviewed 20 April 2016

I was a bit disappointed wi this hotel, it was tired and our room was comfortable enough but when we go there the toilet bulb had gone (obviously not checked when room cleaned) and the bins were not emptied and the toiletries in room were not replenished on the second day. Dinner was very good in the restaurant and ok...

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1Thank Haggisreid
Glasgow, United Kingdom
Reviewed 19 April 2016

Stayed at the hotel last week with my elderly mum.ground floor room great accessibility and dry floor bathroom.staff lovely plenty of towels.hot water food fine but a little bit a la carte for our taste.overall great stay would go back

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1Thank allymcmillan186534

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Room Service
  • Free Parking
  • Restaurant
  • Bar/Lounge
  • Breakfast included
About the property
  • Pets Allowed ( Dog / Pet Friendly )
  • Non-Smoking Hotel
  • Wheelchair Access
Things to do
  • Restaurant
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
  • Family Rooms
  • Accessible rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Room Service
  • Free Parking
  • Breakfast included
  • Meeting Rooms
  • Banquet Room
  • Laundry Service

Additional Information about Hetland Hall Hotel

Address: Carrutherstown, Dumfries DG1 4JX, Scotland
Region: United Kingdom > Scotland > Dumfries and Galloway > Dumfries
Price Range: ₹ 4,091 - ₹ 7,364 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Hetland Hall Hotel 3*
Number of rooms: 30
Also Known As:
Best Western Dumfries
Dumfries Best Western
Hetland Hall Hotel Dumfries, Scotland
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Questions & Answers

Here's what travellers have asked, with answers from Hetland Hall Hotel staff and other travellers.
14 questions
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Questions? Get answers from Hetland Hall Hotel staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Room 18 was twin and good”
 of 5 bubbles 506joana, 27 Mar 2017 | Read review
“Room 17... huge room, bed & bathroom!”
 of 5 bubbles JayneH964, 21 Mar 2017 | Read review
“Stay at the front for the view but the rear for peace and quiet.”
 of 5 bubbles bertiebeaver, 13 Mar 2017 | Read review
“Room 1 was huge and faces the rear. Ask for an upgrade you never know!”
 of 5 bubbles JJ1874, 1 Mar 2017 | Read review
“The rooms at the far side of the hotel could do with an update.”
 of 5 bubbles emmamS6338LV, 13 Feb 2017 | Read review
5 of 5