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Hetland Hall Hotel

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Hetland Hall Hotel
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619 Reviews from our TripAdvisor Community

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There are newer reviews for Hetland Hall Hotel
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Showing 618: English reviews
Sheffield, United Kingdom
Reviewed 17 March 2017

This hotel is undergoing refurbishment. The staff are pleasant and helpful, the food was good value in quality and quantity. The room was spotlessly clean as was the en suite. To get into the wardrobe you had to move the bedside table but we were in the part awaiting to be refurbished which was obvious by the state of the...

1Thank Jubb19
Ormskirk, United Kingdom
Reviewed 14 March 2017

Stayed here overnight but would not return. The building is lovely however desperately in need of some tlc. My room was very tired, shabby and not overly clean - especially the bathroom! Food was really disappointing - evening meal was ok but not brilliant, breakfast and lunch was appalling - lunch in particular - microwaved to death but cold. Could...

2Thank Gabi B
North Yorkshire, United Kingdom
Reviewed 13 March 2017

Only after booking a 2 night deal did I research the local attractions of which there seemed to be precious few. When the local highlights feature shopping malls, garden centres and anything even faintly associated with Robbie Burns, the omens are not great, so I feared the worst. The hotel proved to be a pleasant surprise. Our room (No 2)...

Thank bertiebeaver
Glasgow, United Kingdom
Reviewed 10 March 2017

This is an old building that is looking a bit tired and needing a bit of TLC. The food was excellent in Quality and Quantity and well described on an attractive menu. All the staff were pleasant and helpful and made our stay enjoyable. We were in room 1 which was large and facing the back of the building. It...

1Thank r_david51
Dumfries and Galloway, United Kingdom
Reviewed 1 March 2017 via mobile

Visited hetland hall hotel today for lunch with a friend and my son for lunch and it couldn't have been better! The renovations are well under way and it's lovely to see the hard work that's going into this place something this area is needing! The food and service was first class! Will definitely be back in the near future...

2Thank Kelzmac2611
Reviewed 1 March 2017

Stayed here using a Wowcher deal. I was a bit dubious having read some of the reviews. I've stayed in some amazing places and this wasn't one of them but it WAS great for a little getaway. We were upgraded from a standard room to a deluxe room free of charge. we were given room 1 which is huge! It's...

2Thank JJ1874
Reviewed 20 February 2017

The room we had (9) was freezing cold with a fan heater as the sole heating the bathroom was disgusting and smelt like a public toilet the view from the bedroom window looked like a bomb site with old sinks and baths,wood,pipes. When asked if it would be possible to be moved we were offered another room just as disgusting....

2Thank Karen B
Reviewed 13 February 2017

I recently stayed here on the 11th Feb-12th Feb. I traveled from Sheffield. We arrived at the hotel at around 12pm and our rooms were not ready but managed to sort out paperwork and was able to leave our bags. There was a warm friend welcome when arrive. I went to Dumfries for a sporting event which meant a full...

1Thank Emma M
Reviewed 3 February 2017 via mobile

stayed two nights on dbb deal 2nd and 3rd February.very impressive building with large high ceiling public rooms and a roading fire in the lounch. staff all very friendly and welcoming even coming out to help wth cases. we were given a large room on the first floor(16) with a large comfortable bed, at first was cold but with an...

5Thank revkev
Reviewed 3 February 2017

Special weekend DB&B offer which was excellent. Hotel in process of major building works but this didn't affect our comfort. Restaurant menu (for our offer) was limited but the quality was very good and the staff were great. Only comment would be "why not light the wood fire in the hallway?" This would have made the hotel ambiance even more...

3Thank GandMSEdinburgh

247 photos of this hotel

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All Traveller Photos (242)
Hotel & Grounds (76)
Room/Suite (36)
Dining (6)
View from Room (3)
Bathroom (6)
Business Centre/Function Rooms (1)
Other (114)

Management photos: Courtesy of the property manager

All Management Photos (5)
Hotel & Grounds (2)
Room/Suite (1)
Other (2)


  • Room Service
  • Free Parking
  • Restaurant
  • Free Internet
  • Bar/Lounge
  • Breakfast included
About the property
  • Pets Allowed ( Dog / Pet Friendly )
  • Non-Smoking Hotel
  • Wheelchair Access
Things to do
  • Restaurant
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
  • Family Rooms
  • Accessible rooms
  • Free Internet
  • Public Wifi
  • Room Service
  • Free Parking
  • Breakfast included
  • Meeting Rooms
  • Banquet Room
  • Laundry Service

Additional Information about Hetland Hall Hotel

Address: Carrutherstown, Dumfries DG1 4JX, Scotland
Region: United Kingdom > Scotland > Dumfries and Galloway > Dumfries
Price Range: ₹ 3,979 - ₹ 7,295 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Hetland Hall Hotel 3*
Number of rooms: 30
Reservation Options:
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Also Known As:
Best Western Dumfries
Dumfries Best Western
Hetland Hall Hotel Dumfries, Scotland
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Questions & Answers

Here's what travellers have asked, with answers from Hetland Hall Hotel staff and other travellers.
14 questions
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See all questions (14)

Questions? Get answers from Hetland Hall Hotel staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“room 17 honeymoon suite worth the upgrade”
davidbur2n, 8 Apr 2017 | Read review
“Room 18 was twin and good”
506joana, 27 Mar 2017 | Read review
“Room 17... huge room, bed & bathroom!”
JayneH964, 21 Mar 2017 | Read review
“Stay at the front for the view but the rear for peace and quiet.”
bertiebeaver, 13 Mar 2017 | Read review
“Room 1 was huge and faces the rear. Ask for an upgrade you never know!”
JJ1874, 1 Mar 2017 | Read review
5 of 5