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Mercure Aberdeen Caledonian Hotel

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#17 of 63 Hotels in Aberdeen
Certificate of Excellence
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1 room 2 adults 0 children
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Mercure Aberdeen Caledonian Hotel
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874 Reviews from our TripAdvisor Community

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There are newer reviews for Mercure Aberdeen Caledonian Hotel
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Showing 825: English reviews
Cirencester, United Kingdom
Reviewed 2 weeks ago via mobile

I've stayed here on a number of shirt trips for work. The deluxe rooms and very nice, newly refurbished and large. Some standards rooms are very small with just room for a single bed, wardrobe and TV. That said if you're looking for a short stay is clean, staff are polite and Wi-Fi is free. Restaurant provides an OK quick...

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Helpful?
Thank Maritchi
sebastienbrunet2016, Manager at Mercure Aberdeen Caledonian Hotel, responded to this review

Dear Maritchi, Thank you for taking the time to tell us about your experience following your recent stay with us at Mercure Aberdeen Caledonian Hotel. It is always a pleasure to receive positive feedback and I will share your comments with our team. Thank you again for sharing your experience, and we hope your next visit will be as pleasant...

Scotland
Reviewed 2 weeks ago

We held an afternoon tea for 40. Generally excellent Location,room,food was excellent and staff friendly and helpful. Everyone had a great time and excellent value. One tiny gripe. Suspect staff training needs attention.Had to chase ip a few things . But still highly recommended.

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Helpful?
Thank iTALOPHILEScotland
sebastienbrunet2016, Manager at Mercure Aberdeen Caledonian Hotel, responded to this review

Dear iTALOPHILEScotland, Thank you for taking the time to tell us about your experience following your recent visit with us at Mercure Aberdeen Caledonian Hotel. I was very pleased to read that you enjoyed your Afternoon Tea and I will be passing your comments onto the Team. I look forward to welcoming you back to the hotel in the near...

Scotland, United Kingdom
Reviewed 3 weeks ago via mobile

What was wrong with this hotel? Well nothing major it was just a collection of small things. To start with the positives Great central location Nice looking building The negatives The room was cold, The shower was cold The price of food and drink was excessive, £3 for a 330ml bottle of Coke is OTT. The food was okay but...

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Helpful?
Thank TMacG77
sebastienbrunet2016, Manager at Mercure Aberdeen Caledonian Hotel, responded to this review

Dear TMacG77, Thank you for taking the time to tell us about your experience following your recent stay with us at Mercure Aberdeen Caledonian Hotel. I was disappointed to read that your experience did not meet your expectations on this occasion. I hope to have the opportunity to welcome you back on property in the near future and ensure a...

Peterhead, United Kingdom
Reviewed 3 weeks ago via mobile

Stayed at the hotel probably 20 times , found since mercure have taken over quality has gone down and price gone up This time we where given room 106 and found the worse ever , stains and marks on walls bathroom getting tired black marking in grouting the silicon around areas need replacing , very dusty under desk area ,...

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Helpful?
Thank JAMES m
sebastienbrunet2016, General Manager at Mercure Aberdeen Caledonian Hotel, responded to this review

Dear JAMES m, Thank you for taking the time to tell us about your experience following your recent Stay with us at Mercure Aberdeen Caledonian Hotel. I was extremely disappointed to read that your experience did not meet your expectations on this occasion, especially with the cleanliness of your room. I do hope to have the pleasure of welcoming you...

Buckie, United Kingdom
Reviewed 3 weeks ago

Stayed here for one night 12th February. On the whole a nice hotel clean room public areas & good efficient reception service. I stayed in room 307, which is beside one of the housekeeping cleaning lockers, so I had a couple of early morning calls with the maid going in and out of the store. Perhaps the hotel would consider...

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Helpful?
Thank Hutch300466
sebastienbrunet2016, General Manager at Mercure Aberdeen Caledonian Hotel, responded to this review

Dear Hutch300466, Thank you for taking the time to tell us about your experience following your recent Stay with us at Mercure Aberdeen Caledonian Hotel. I was very pleased to read that you enjoyed your recent stay with us however I do apologise for the noise caused by the housekeepers. We very much look forward to welcoming you back on...

Fife, United Kingdom
Reviewed 20 February 2017

Very clean everywhere in this hotel. Room was just a single but spotless and very comfortable. Didn't have anything to eat as it was a quick overnight stay but would be happy to stay here again. Good selection of room dining if needed, and also good prices, especially as it's in Aberdeen.

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Helpful?
Thank IJM47
sebastienbrunet2016, General Manager at Mercure Aberdeen Caledonian Hotel, responded to this review

Dear IJM47, Thank you for taking the time to tell us about your experience following your recent Stay with us at Mercure Aberdeen Caledonian Hotel. I was very pleased to read that you enjoyed your recent stay with us and very much look forward of welcoming you back on property during your next visit to Aberdeen. Yours sincerely Sebastien Brunet...

Helsingborg, Sweden
Reviewed 17 February 2017

Stayed for a few nights during a business trip. Quaint property, very British/Scottish, lots of character. Location is good, plenty of pubs and restaurants within walking distance. The small hotel bar is decent and friendly (with Brewdog Punk IPA on tap), serves lunch and dinner, and is also the location of the breakfast buffet. The only meal I took here...

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Helpful?
Thank NOVABrewer
sebastienbrunet2016, General Manager at Mercure Aberdeen Caledonian Hotel, responded to this review

Dear NOVABrewer, Thank you for taking the time to tell us about your recent experience following your stay with us at Mercure Aberdeen Caledonian. I was pleased to read that you enjoyed your overall stay and in particular our central location as well as our breakfast offering. But above all I was pleased that my team made you feel welcome....

Scotland
Reviewed 17 February 2017 via mobile

This hotel is a perfect location for a city break in Aberdeen. Our room was enormous, modern and very clean. Sadly the breakfast was not a good experience. We had to wait 10 minutes for a table. There were plenty of free tables but just not cleared. A couple came in after us but got shown straight to a table...

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Helpful?
Thank ScotlandSunseekers
sebastienbrunet2016, Manager at Mercure Aberdeen Caledonian Hotel, responded to this review

Dear ScotlandSunseekers, Thank you for taking the time to tell us about your recent experience following your stay with us at Mercure Aberdeen Caledonian. I was pleased to read that you enjoyed your overall stay and in particular our central location as well as the comfort of our bedroom. I am extremely sorry to read that your breakfast experience prevented...

Glamis, United Kingdom
Reviewed 12 February 2017

Myself and four friends booked a table for a pre theatre matinee lunch yesterday. Two were seated at our table and served drinks prior to the rest of us arriving for 1.30pm, we then ordered a further three drinks which took rather a long time to arrive - this should have set alarm bells ringing. After another long wait we...

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Helpful?
Thank LuxorAgatha
sebastienbrunet2016, General Manager at Mercure Aberdeen Caledonian Hotel, responded to this review

Dear LuxorAgatha, tank you for taking the time to tell us about your recent experience following your pre-theatre meal with us. I am extremely sorry to read that the delay in service you experience spoiled an otherwise very enjoyable meal. This is very uncharacteristic and I will unsure to review and address this issue with the team directly. Thank you...

Alford, United Kingdom
Reviewed 10 February 2017

Review collected in partnership with Accorhotels.com
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Helpful?
Thank isabelcY3355JO
sebastienbrunet2016, Manager at Mercure Aberdeen Caledonian Hotel, responded to this review

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Amenities

Highlights
  • Free Parking
  • Free High Speed Internet ( WiFi )
  • Room Service
  • Restaurant
  • Bar/Lounge
About the property
  • Non-Smoking Hotel
  • Wheelchair Access
Things to do
  • Restaurant
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
  • Suites
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Room Service
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Multilingual Staff
  • Conference Facilities
  • Business Centre with Internet Access
  • Banquet Room
Official Description (provided by the hotel)
Mercure Aberdeen Caledonian Hotel, is perfectly placed for exploring handsome, vibrant Aberdeen, known to the world as the Granite City. Located in the centre of Aberdeen, overlooking Union Terrace Gardens and five-minute walk from the railway station, The Caledonian Hotel is a grand example of the city's distinctive Victorian architecture. It's close to many local attractions, and an excellent base for touring the Highlands. ... more   less 

Additional Information about Mercure Aberdeen Caledonian Hotel

Address: 10-14 Union Terrace, Aberdeen AB10 1WE, Scotland
Region: United Kingdom > Scotland > Aberdeenshire > Aberdeen
Price Range: ₹ 4,325 - ₹ 8,977 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Mercure Aberdeen Caledonian Hotel 4*
Number of rooms: 83
Reservation Options:
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Also Known As:
The Caledonian, Aberdeen Hotel Aberdeen
The Hotel Aberdeen
Caledonian Thistle
Mercure Aberdeen Caledonian Hotel Scotland
Hotel Style:
#12 Luxury Hotel in Aberdeen
#14 Romantic Hotel in Aberdeen
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Questions & Answers

Here's what travellers have asked, with answers from Mercure Aberdeen Caledonian Hotel staff and other travellers.
10 questions
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Glasgow, United Kingdom
9 months ago
Fife, United Kingdom
4 days ago
Chicago, Illinois, USA

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Questions? Get answers from Mercure Aberdeen Caledonian Hotel staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“4th floor is quiet”
 of 5 bubbles wooly0000, 24 Mar 2017 | Read review
“Those with a view over Union Terrace Gardens, 4th floor preferably.”
 of 5 bubbles 513scott, 14 Mar 2017 | Read review
“Apparently the upgraded rooms with views of the gardens are nice.”
 of 5 bubbles Escotland, 13 Mar 2017 | Read review
“We had a room ar the book and it was very quiet.”
 of 5 bubbles kaysy123, 10 Mar 2017 | Read review
“Far away from a cleaning locker.”
 of 5 bubbles Hutch300466, 1 Mar 2017 | Read review
5 of 5