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Mercure Aberdeen Caledonian Hotel

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#17 of 64 Hotels in Aberdeen
Certificate of Excellence
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1 room 2 adults 0 children
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Mercure Aberdeen Caledonian Hotel
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890 Reviews from our TripAdvisor Community

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Showing 839: English reviews
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somewhere
Reviewed yesterday NEW

good location. nicely overlooks the terrace garden. they use high quality professional photos depicting the airy and bright common rooms (bar, lounge, breakfast). the reality for public spaces is 40% of that in ambience. the lounge wasnt occupied the entire week i was there. all the people from front desk to bar are really friendly. thumbs up for that. the...

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Helpful?
Thank justarandomperson
sebastienbrunet2016, Manager at Mercure Aberdeen Caledonian Hotel, responded to this review

Dear ustarandomperson, Thank you for taking the time to tell us about your recent stay at Mercure Aberdeen Caledonian Hotel. I was pleased to read your comments with regards to our friendly staff however I was disappointed to read that we didn't exceed your expectations with regards to your bedroom. I hope this doesn't deter you from returning to the...

Aberdeen, United Kingdom
HOTEL’S FAVOURITE REVIEW
Reviewed 3 weeks ago

I organised a hen party here last month and everything was flawless. Although I used a third party to do the booking, I was in contact with the hotel once or twice prior to the event and they were very friendly. On the night, the staff were extremely inviting, our dining room was beautiful and we were able to decorate...

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Helpful?
1Thank SAT1112
About Hotel's Favourite Review
sebastienbrunet2016, Manager at Mercure Aberdeen Caledonian Hotel, responded to this review

Dear SAT1112, Thank you for taking the time to tell us about your recent experience at Mercure Aberdeen Caledonian Hotel. I was delighted to read that you thoroughly enjoyed the Hen Party that you held with us, particularly the staff and food. I have passed your comments onto the rest of the team which is very much appreciated. Thank you...

Copenhagen, Denmark
Reviewed yesterday NEW

This is my go to hotel for business in Aberdeen. Your experience will depend on the room you receive. Certain rooms are very spacious with high ceilings and large bathrooms. Others are small, tight with uneven floors. The breakfast buffet is very good and the service always attentive. Parking can be difficult if late in the evening. Cleanliness is not...

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Helpful?
Thank JBBigSKy
sebastienbrunet2016, Manager at Mercure Aberdeen Caledonian Hotel, responded to this review

Dear JBBigSKy, Thank you for taking the time to tell us about your recent stay at Mercure Aberdeen Caledonian. I was pleased to read that you thoroughly enjoy our breakfast that we provide and the service you receive. With regards to the bedrooms due to the age of the building, all of our bedrooms are different shapes and sizes but...

Sandnes, Norway
Reviewed 1 week ago

This hotel has 4 official stars, but in my opion it should be 3 stars. The hotel room was standard with a double bed that could have been wider. The bed was hard and uncomfortable, and I didn't have a good night sleep there. The bathroom was very small with loose tiles at the floor. The toilet was so close...

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Helpful?
1Thank Inger-Sigrun
sebastienbrunet2016, Manager at Mercure Aberdeen Caledonian Hotel, responded to this review

Dear Inger-Sigrun, Thank you for taking the time to tell us about your recent stay at Mercure Aberdeen Caledonian Hotel. I was very disappointed to read that we didn't exceed your expectations on this occasion. Due to the age of the building all of our rooms are different shapes and sizes and we have tried to make all of our...

Scotland
Reviewed 1 week ago

Stayed overnight to attend an AGM. Central, comfortable and friendly staff. Room was larger than I expected and very bright and airy. Only possible complaint was that it was very warm so had to open the window and hear the seagulls!! Would definitely go back

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Helpful?
Thank NBRMan
sebastienbrunet2016, Manager at Mercure Aberdeen Caledonian Hotel, responded to this review

Dear NBRMan, Thank you for taking the time to tell us about your recent stay at Mercure Aberdeen Caledonian. I was delighted to read that you enjoyed you stay with us in particular with regards to your bedroom. Once again thank you for you feedback and I hope to welcome you back into the hotel in the near future. Yours...

Reviewed 2 weeks ago via mobile

The hotel has a good location in the centre, it is easy to start your day of exploring from there. Had Deluxe Double room with breakfast. The room was large and tidy. No air conditioning, but it wasn't too hot at this time of the year so opening the window did the job. Some noice (radio) could be heard from...

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Helpful?
Thank Trinyah
sebastienbrunet2016, Manager at Mercure Aberdeen Caledonian Hotel, responded to this review

Dear Trinyah, Thank you for taking the time to tell us about your recent stay at Mercure Aberdeen Caledonian. I was very pleased to read that you enjoyed your stay in particular the breakfast that we provide, I will be passing your comments onto the rest of the team. Once again thank you for your feedback and I hope to...

Tau, Norway
Reviewed 2 weeks ago

I planned to book at the Ibis Hotel, but got a message that this hotel (also an Accor Hotel) was available at a more favourable price. I had a single room for 5 nights, and was overall satisfied. I was offered an upgrade to a Premium room for £20 more per night, but did not want to spend the extra...

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Helpful?
Thank sigmundm
sebastienbrunet2016, Manager at Mercure Aberdeen Caledonian Hotel, responded to this review

Dear sigmundm, Thank you for taking the time to tell us about your experience following your recent Stay with us at Mercure Aberdeen Caledonian Hotel. I was very pleased to read that you enjoyed your recent stay with us and very much look forward of welcoming you back on property during your next visit to Aberdeen. Yours sincerely Tina Canale-Dow...

London, United Kingdom
Reviewed 2 weeks ago

Fast check in an check out - best anywhere. All hotels should do it this way! Good room service food, friendly staff. Modern decor. Ideal location for the centre of Aberdeen and access to train station.

Review collected in partnership with Accorhotels.com
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Helpful?
Thank craig d
sebastienbrunet2016, Manager at Mercure Aberdeen Caledonian Hotel, responded to this review

Dear craig d, Thank you for taking the time to tell us about your recent stay at Mercure Aberdeen Caledonian Hotel. I was very pleased to read that you enjoyed your stay, especially with regards to check-in and out. I will pass your comments onto the rest of the team which I'm sure they will appreciate. I look forward to...

phuket
Reviewed 2 weeks ago

Stayed in this Pkush Hotel for one week... Beautiful Room, with Laege Pictire a Window of Aberdeen and Union Terrace Gardens... Nice bar, and also had a lovely Afternoon Tea with all the trimmings... Nothing too much for the staff...all very very helpful... For sure will stay again..... Excellent...

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Helpful?
Thank robertalansmith
sebastienbrunet2016, Manager at Mercure Aberdeen Caledonian Hotel, responded to this review

Dear robertalansmith, Thank you for taking the time to tell us about your recent stay at Mercure Aberdeen Caledonian. I was delighted to read that you thoroughly enjoyed your stay with us especially with regards to the staff and bedroom. Once again thank you for your comments and I look forward to welcoming you back into the hotel in the...

Biggar, United Kingdom
Reviewed 2 weeks ago

Can only assume this Hotel has a 4* rating for the staff and price of the food. Staff are lovely, couldn't have been any nicer, food ok but price for 2 Club Sandwiches a plate of soup 2 lagers & 1 coke £43.95 is a bit much. Bedroom tiny only enough room to move around bed, bathroom even tinier if...

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Helpful?
Thank Linda M
sebastienbrunet2016, Manager at Mercure Aberdeen Caledonian Hotel, responded to this review

Dear Linda M, Thank you for taking the time to tell us about your recent stay at Mercure Aberdeen Caledonian. I was disappointed to read that your experience did not meet your expectations on this occasion. Unfortunately due to the age of the building all of our rooms are different shapes and sizes, however I have passed your comments onto...

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Amenities

Highlights
  • Room Service
  • Restaurant
  • Bar/Lounge
  • Free Parking
  • Free High Speed Internet ( WiFi )
About the property
  • Non-Smoking Hotel
  • Wheelchair Access
Things to do
  • Restaurant
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Multilingual Staff
  • Conference Facilities
  • Free Parking
  • Business Centre with Internet Access
  • Banquet Room
Official Description (provided by the hotel)
Mercure Aberdeen Caledonian Hotel, is perfectly placed for exploring handsome, vibrant Aberdeen, known to the world as the Granite City. Located in the centre of Aberdeen, overlooking Union Terrace Gardens and five-minute walk from the railway station, The Caledonian Hotel is a grand example of the city's distinctive Victorian architecture. It's close to many local attractions, and an excellent base for touring the Highlands. ... more   less 

Additional Information about Mercure Aberdeen Caledonian Hotel

Address: 10-14 Union Terrace, Aberdeen AB10 1WE, Scotland
Region: United Kingdom > Scotland > Aberdeenshire > Aberdeen
Price Range: ₹ 4,310 - ₹ 7,709 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Mercure Aberdeen Caledonian Hotel 4*
Number of rooms: 83
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Hotwire, Expedia, Orbitz, Cheap Tickets, ACCOR, Hotels.com, Travelocity, Priceline, TripOnline SA and HotelQuickly so you can book your Mercure Aberdeen Caledonian Hotel reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
The Caledonian, Aberdeen Hotel Aberdeen
The Hotel Aberdeen
Caledonian Thistle
Mercure Aberdeen Caledonian Hotel Scotland
Hotel Style:
#13 Luxury Hotel in Aberdeen
#14 Romantic Hotel in Aberdeen
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Questions & Answers

Here's what travellers have asked, with answers from Mercure Aberdeen Caledonian Hotel staff and other travellers.
10 questions
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Glasgow, United Kingdom
9 months ago
Fife, United Kingdom
1 month ago
Chicago, Illinois, USA

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Questions? Get answers from Mercure Aberdeen Caledonian Hotel staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Presumably some rooms have king size bed?”
shonadharris, 3 Apr 2017 | Read review
“4th floor is quiet”
wooly0000, 24 Mar 2017 | Read review
“Those with a view over Union Terrace Gardens, 4th floor preferably.”
513scott, 14 Mar 2017 | Read review
“Apparently the upgraded rooms with views of the gardens are nice.”
Escotland, 13 Mar 2017 | Read review
“We had a room ar the book and it was very quiet.”
kaysy123, 10 Mar 2017 | Read review
5 of 5