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City Hotel

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#6 of 11 Hotels in Derry
Certificate of Excellence
GreenLeadersPlatinum level
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1 room 2 adults 0 children
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City Hotel
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1,883 Reviews from our TripAdvisor Community

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Showing 1,838: English reviews
UK
Reviewed 22 March 2015

Stayed in City Hotel for one night last weekend. Staff were very chatty and friendly. We stayed B & B in a Junior Suite with a 2 course meal for both of us included for £155 in total. Excellent value we thought. Our evening meal was lovely and the breakfast next day was excellent. Had a great night of craic...

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Helpful?
Thank gfo
CityHotelDerry, Guest Relations Manager at City Hotel, responded to this review

Dear gfo Thank you for your review, we are delighted you had an enjoyable stay with us and that the staff impressed, we hope to see you again soon. Yours sincerely Conor Friel Guest relations manager

County Tyrone, United Kingdom
Reviewed 22 March 2015

This was our second stay and you know sometimes when you go back to the same place after having a wonderful first visit and you feel a little worried that the second stay may not match the first; well that certainly does not apply to this hotel. They very kindly gave us the same room (triple with 3 single beds)....

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Helpful?
Thank BJH1956
CityHotelDerry, Guest Relations Manager at City Hotel, responded to this review

Dear BJH1956 Thank you for your review, we are delighted you had such a wonderful time with us, and appreciate the kind words, we are glad we could help, we hope to see you again soon. Yours sincerely Conor Friel Guest relations manager

Belfast, United Kingdom
Reviewed 21 March 2015

Having stayed at this hotel the previous year, I was excited and once again I paid a little extra to be upgraded to a superior room. When we finally made it through the hundreds of people in reception (it was Mothers Day) we were greeted by a rather frazzled receptionist. Working in the tourism industry myself the reception staff are...

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Helpful?
2Thank Louisex84x
CityHotelDerry, Guest Relations Manager at City Hotel, responded to this review

Dear Louisex84x Thank you for your review, we are pleased you enjoyed the restaurant and staff. We do have a continual renovation policy in place and apologise if a paint odour was present, I am pleased to hear the staff were able to help with a room move. We do operate a very busy restaurant and as such advise everyone...

belfast
Reviewed 20 March 2015

Stayed for three nights on a business trip. Rooms are spacious with a desk and office chair to work at. However, I had to move rooms during my stay as the noise during the evening from the disco on the firsts floor was awful. It wasn't fun having to pack up and move at 10:30 at night but at least...

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Helpful?
Thank happy2travelBelfast
CityHotelDerry, Guest Relations Manager at City Hotel, responded to this review

Dear happy2travelBelfast Thank you for your review, we apologise for any inconvenience experienced, I'm glad the staff were able to help. We do hope to see you again so that you may experience a more relaxing stay with us. Yours sincerely Conor Friel Guest relations manager

wexford
Reviewed 18 March 2015

The main positive for this hotel is its brilliant location. Thought it was then just ok. Apart from our bedroom there was no where to relax.lobby and bar area very noisy drafty and busy. Staff very friendly . Derry city well worth visiting.

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Helpful?
Thank jesshon
CityHotelDerry, Guest Relations Manager at City Hotel, responded to this review

Dear jesshon Thank you for your review, we thank you for staying with us and for choosing our city for your city break, we hope you may return again. Yours sincerely Conor Friel Guest relations manager

Glasgow, United Kingdom
Reviewed 18 March 2015

Staff are helpful, rooms are very comfortable. The gym and pool are good tho the gym is a wee bit small. Great location to visit the sites. Wehad the bar food which was tasty and not that expensive. I would Recommend it for a visit

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Helpful?
1Thank Neil B
CityHotelDerry, Guest Relations Manager at City Hotel, responded to this review

Dear Neil B Thank you for your review, we are pleased everything was to your liking and thank you for choosing us for your business trip, we hope to see you again soon. Yours sincerely Conor Friel Guest relations manager

Galway, Ireland
Reviewed 17 March 2015

First of all, its location is great, easy to find and parking is quite close as well. If you can't get the free parking at the hotel, the car park around the corner does a very cheap weekly rate and is less than 2 mins walk. The hotel is excellent, I really couldn't fault it unless you are extremely picky....

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Helpful?
1Thank mjgalway
CityHotelDerry, Guest Relations Manager at City Hotel, responded to this review

Dear mjgalway Thank you for your review, we are delighted you had such a wonderful time with us, and appreciate the kind words, we hope to see you again soon. Yours sincerely Conor Friel Guest relations manager

Belfast
Reviewed 16 March 2015 via mobile

I have just returned from an overnight stay in the City Hotel after many visits and singing its praises to my Fiancé who had never been we checked in a few days ago for a relaxing break. There was some disappointment at check in with customer service which I have to say wasn't all the staff on desk just one....

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Helpful?
2Thank CathyMcGiv55
CityHotelDerry, Guest Relations Manager at City Hotel, responded to this review

Dear CathyMcGiv55 Thank you for your review, we apologise that you experienced an early wake up, I have raised your comments with our housekeeping team. We do hope that you may make a return visit so that you may experience our true high service levels Yours sincerely Conor Friel Guest relations manager

N.Ireland
Reviewed 16 March 2015 via mobile

Great location, our room was bright modern n very spacious with all the latest mod cons. Our view was amazing overlooking the Peace Bridge. Staff were very nice, helpful and would def recommend the restaurant excellent service, vg food and some entertainment in the bar. What more could u ask for!!

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Helpful?
2Thank Seanine24
CityHotelDerry, Guest Relations Manager at City Hotel, responded to this review

Dear Seanine24 Thank you for your review, we are delighted you had such a good time and enjoyed the staff and the restaurant, we hope to see you again. Yours sincerely Conor Friel Guest relations manager

Belfast, United Kingdom
Reviewed 15 March 2015 via mobile

My husband and I booked a penthouse suite in The City Hotel to celebrate our wedding anniversary and de-stress after a very stressful week. We were on the seventh floor of the hotel and loved our room-The Seamus Heaney Suite. We had a beautiful day and were very content until 1230am when we were woken up by seriously loud music....

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Helpful?
2Thank fred358
CityHotelDerry, Guest Relations Manager at City Hotel, responded to this review

Dear fred358 Thank you for your review, we apologise that you experienced a noisy evening, I gather that the General manager has taken your comments on-board and given a full refund. We do hope that this has not soured your view of the City and our Hotel and hope that you may make a return visit so that you may...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Parking
  • Room Service
  • Restaurant
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
GreenLeadersPlatinum level
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
Services
  • Free Parking
  • Business Centre with Internet Access
  • Room Service
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Conference Facilities
Official Description (provided by the hotel)
Contemporary hotel located on the bend of River Foyle, 200 yards from Guildhall - Many rooms overlook these points of interest. ... more   less 

Additional Information about City Hotel

Address: Queens Quay, Derry BT48 7AS, Northern Ireland
Region: United Kingdom > Northern Ireland > County Londonderry > Derry
Price Range: ₹ 4,493 - ₹ 9,600 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — City Hotel 4*
Number of rooms: 158
Reservation Options:
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Also Known As:
City Hotel Derry, Northern Ireland
Hotel Style:
#1 Green Hotel in Derry
#5 Luxury Hotel in Derry
#6 Romantic Hotel in Derry
#6 Business Hotel in Derry
#7 Family Hotel in Derry
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Questions & Answers

Here's what travellers have asked, with answers from City Hotel staff and other travellers.
14 questions
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Questions? Get answers from City Hotel staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Avoid at all costs”
 of 5 bubbles 886jimw, 4 Jan 2017 | Read review
“5th flooroverlooking the foyle and the peace bridge lovely views and quiet”
 of 5 bubbles Moody974, 2 Jan 2017 | Read review
“River view rooms are excellent”
 of 5 bubbles lilackeith, 30 Dec 2016 | Read review
“Cinema right round the corner from it.”
 of 5 bubbles abba8919, 12 Dec 2016 | Read review
“we stayed in a superior roon and the view was amazing looking over the peace bridge”
 of 5 bubbles annmarieh152, 8 Dec 2016 | Read review
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