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Village Hotel Swansea

Traveller (233)
Room & Suite (69)
Dining (16)
Certificate of Excellence

About

Location
Cleanliness
Service
Value
Certificate of Excellence
Village Hotel Swansea offers the perfect combination of breathtaking views and vibrant city life. Swansea is nestled between Cardiff and the more tranquil areas of the West Wales coast. It is also within easy reach of the Brecon Beacons National Park, St David's and Tenby. Another great day trip is to be had enjoying the scenic views and beaches of the spectacular Gower Peninsula. Village Hotel Swansea has 114 air-conditioned bedrooms, a choice of stylish dining or a traditional pub, Starbucks Coffee Shop, a state-of-the-art Health and Fitness Club, 25 Metre Swimming Pool, Meeting and Conference Centre, Live Party Nights, Wedding Licence, free wi-fi throughout the hotel and free parking.
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Property amenities
Pool
Free Parking
Restaurant
Fitness Centre with Gym / Workout Room
Room Service
Free High Speed Internet (WiFi)
Bar/Lounge
Banquet Room
Conference Facilities
Heated pool
Indoor pool
Meeting Rooms
Multilingual Staff
Non-Smoking Hotel
Public Wifi
Sauna
Wheelchair Access
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Room features
Family Rooms
Non-Smoking Rooms
Good to know
HOTEL STYLE
Trendy
Residential Neighbourhood
HOTEL CLASS

Location

Full view
60Somewhat walkable
Grade: 60 out of 100
27Restaurantswithin 1 km
5Attractionswithin 1 km
2,241Reviews
268Photos
15Q+A
100Room tips
Traveller rating
  • 810
  • 756
  • 441
  • 145
  • 89
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  • English
Popular mentions
I’ve stayed in several village hotels but this was a first visit to the one in Swansea. I really liked the location of this hotel - within walking distance of the marina and the city centre and very easy to travel to the areas of natural beauty e.g. the mumbles, gower peninsula
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Response from Adam_M_Smith, General Manager at Village Hotel Swansea
Responded 4 days ago
Many thanks for your great review. I was delighted to read that you enjoyed your visit to the hotel, however please accept my apologies for the activation of the fire alarm. Thank you once again for your feedback and I look forward to welcoming you back very soon. Kind regards, Adam Smith General Manager
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For starters, i spend 12 weeks a year in a hotel in swansea, with 15 other colleagues and recently changed from the premier inn down to the road to the Village instead. that was the first mistake, the windows let in a huge draft and noise from the road, along with what i can
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Response from Adam_M_Smith, General Manager at Village Hotel Swansea
Responded 1 week ago
Many thanks for your review. I would like to take this opportunity to apologise for the hotel not meeting your expectations. Firstly, with regards to your bedroom window, I understand that you stayed at the hotel on a very wet and windy night in Swansea. Please be assured that not all our windows are like the one you described in your review and any window that requires fixing will be actioned accordingly. With regards to the car park, please accept my apologies for you finding it difficult to park. On the day of your stay we had a very busy conference at the hotel which meant that the car park was exceptionally busy. The hotel does have over 350 car parking spaces which is ample on most days to deal with the amount of guests who stay at the hotel. With regards to your room please do accept my apologies for the toilet seat not being correctly fitted, this should have been checked by our maintenance team before you entered the room. Many apologies also for the lack of a welcome and for the wait at breakfast. This is certainly not acceptable and your comments have been discussed with the relevant individual to ensure there is no repeat. Please be assured that the service you received from our reception team is certainly not in keeing with our normal high levels of service and I can only apologise if you felt it to be rude. As you can see from the many great reviews on Trip Advisor this is certainly not in keeping with our normal high standards. Once again please do accept my apologies for any inconvience caused and I do hope that you choose to stay with us again in the future in order for us to demonstrate how good the hotel can be.
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We stayed at the Village Hotel for a kid free weekend away, for me and my wife. We arrived on the Friday evening and although it was busy we still had a very warm welcome, we were given our room number and when we got to our room we were very happy with the room. Our room was
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Response from Adam_M_Smith, General Manager at Village Hotel Swansea
Responded 2 weeks ago
Many thanks for your 5 star review. I was delighted to read that you enjoyed your visit to the hotel. Thank you once again for your feedback and I look forward to welcoming you back very soon. Kind regards, Adam Smith General Manager
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Stayed here on a wet and windy cold night in January, on proved to be a welcome refuge after a long day and drive. No wow moments just efficient in all areas, good choice of dining options and contemporary design. Really good gym, great kit and plenty of it with opening from
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Response from Adam_M_Smith, General Manager at Village Hotel Swansea
Responded 2 weeks ago
Many thanks for your review. I was delighted to read that you enjoyed your visit to the hotel. Thank you once again for your feedback and I look forward to welcoming you back very soon. Kind regards, Adam Smith General Manager
Read more
Stayed in the Village hotel on the 22/1/19, checked in late hotel was clean, room was nice size, not a great view over looking the roof to the rear. Great value, didn't get a chance to try out the excellent facilities that the hotel offers.
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Response from Adam_M_Smith, General Manager at Village Hotel Swansea
Responded 2 weeks ago
Many thanks for your great review. I was delighted to read that you enjoyed your visit to the hotel, however please accept my apologies for the room not having a great view. If you would like to request a specific room for your next stay please feel free to contact the hotel directly and we will see if we can allocate you a specific room. Thank you once again for your feedback and I look forward to welcoming you back very soon. Kind regards, Adam Smith General Manager
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View from our room
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12345614
Many thanks for your question. The hotel has specific menus in place that cater for all dietry requirements. I would suggest contacting the hotel head chef, Peter Calvert, directly to ensure any concerns/questions you have are answered before you arrive at the hotel. I look forward to welcoming you and your husband to the hotel in September. Kind regards.
1 vote
Dear guest, Many thanks for your question. The hotel is about 25 minutes walk from the train station. I would sugest taking the journey by taxi. It takes around 5-10 minutes. Kind regards
1 vote
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Dear Guest, I am delighted that you have chosen to stay at the hotel over the weekend. Towels for guests are available at the hotel leisure reception desk. We do not supply robes unfortunately. If you have any further questions please do feel free to contact the hotel directly. Kind regards Adam Smith
1 vote
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We've eaten in the bar each time we've stayed. It's brilliant, great value and friendly staff.
1 vote
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123
"Never be afraid to ask for anything you want customer service is excellent."
"if you want to sleep in, go on higher floors or away from sport area due to noise from classes below starting around 9.30am"
"If you want lots of space, book a 'Club Room'"
"Well worth upgrading to the top floors"
"Book in adavance as it gets very busy."
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PRICE RANGE
US$ 57 - US$ 189 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
village swansea hotel swanseaswansea village hotel
FORMERLY KNOWN AS
De Vere Village Swansea
LOCATION
United KingdomWalesSouthern WalesSwansea
NUMBER OF ROOMS
116
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