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The Dragon Hotel

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The Dragon Hotel
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877 Reviews from our TripAdvisor Community

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Showing 858: English reviews
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Milford Haven, United Kingdom
Reviewed yesterday NEWvia mobile

Nicely appointed rooms and considering its location pretty quiet rooms too. Comfy beds and decent bathroom all in all a pleasant stay and reasonable Price. Didn't have or or breakfast so cant comment on this but i would recommend this place.

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Helpful?
Thank Daleybaby
Reviewed yesterday NEWvia mobile

Arriving around 8.30pm in a Friday evening disappointed to find limited car parking space which was disappointing after a 3hr drive. Room was a triple with two singles and a travel bed. The room had an adjoining room next to it and looks like efforts had been made to insulate both locking doors from both rooms. At 3am our opposite...

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Thank Dominic G
Reviewed 1 week ago

Really needs a refurb. Room was tired and not as clean as I'd have liked. Stains on the carpet and on the sofa. Bathroom was smelly. Very small lifts for such a big hotel - 3 people?! Noisey during the night. People coming back after night out were loud and easily heard. Well located for the city centre. Breakfast was...

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Helpful?
Thank Danya W
GethynWatkins-John, Guest Relations Manager at The Dragon Hotel, responded to this review

Thank you for your comments sent via our website, concerning your stay at The Dragon Hotel. I would like to apologise for the shortfalls in the standard of service you felt that you received on this occasion. At The Dragon Hotel you should always find your room to be clean and I was most surprised and disappointed to read that...

Reviewed 1 week ago via mobile

Amazing customer service, friendly and always there to help! Would definitely stay here again when I'm next in Swansea. Tv in my bedroom was massive. Short walk from the train station. This hotel has everything you need!

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Helpful?
Thank Charlotte D
GethynWatkins-John, Guest Relations Manager at The Dragon Hotel, responded to this review

I was pleased to read that you had enjoyed your stay and I will certainly pass on your comments to the team. I know that they will be delighted to learn that their efforts have been appreciated and remembered. We look forward to welcoming you back to The Dragon Hotel in the near future.

Reviewed 1 week ago

Stayed here a few times on business now because the gym is one of the better hotel setups in town with a good length pool and weights / exercise machine room. Check in is fast, efficient and friendly but the rooms themselves are now starting to age and some beds and furniture definitely need replacing or renovating. Despite many reviews...

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Helpful?
Thank businesandpleasure
GethynWatkins-John, Guest Relations Manager at The Dragon Hotel, responded to this review

Thank you for your feedback received following your recent stay at The Dragon Hotel. I have now had the opportunity to investigate the matter with the relevant departments, in the first instance, may I offer my sincere apologies for the poor service that you felt you received on this occasion. Please be assured that this is not a true reflection...

Ammanford, Wales
Reviewed 1 week ago via mobile

3 of us stayed here last night. The room was lovely, very good size and exceptionally clean. The one and only bad thing was the sofa bed I slept on was rock hard and needs replacing badly. The breakfast room was very quiet. The juices, pastries, fruit etc were lovely. We all ordered the cooked vegetarian breakfast and it was...

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Helpful?
Thank purpleorchid78
GethynWatkins-John, Guest Relations Manager at The Dragon Hotel, responded to this review

Thank you for your feedback received following your recent stay at The Dragon Hotel. I have now had the opportunity to investigate the matter with the relevant departments of the hotel. In the first instance, may I offer my sincere apologies for the poor service you felt that you received on this occasion. Please be assured that this is not...

Reviewed 2 weeks ago via mobile

Spent one night here with our seven year old , the service was good and the room was clean and warm , our little lad loved the swimming pool which we had all to ourselves , would recommend for a night in Swansea

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Helpful?
Thank Jon M
GethynWatkins-John, Guest Relations Manager at The Dragon Hotel, responded to this review

Many thanks for taking the time to leave us a review following your recent stay at The Dragon Hotel. I am happy that you and your son enjoyed the swimming pool and your stay, we look forward to welcoming you back in the future.

Newbridge-on-wye, United Kingdom
Reviewed 3 weeks ago

Booked several rooms, really good quality large rooms with decent bathrooms. Staff very accommodating with bookings for the restauarant made also. All in all a great hotel, highly recommended for anyone wanting a short break in the city.

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Helpful?
Thank Victoria L
GethynWatkins-John, Guest Relations Manager at The Dragon Hotel, responded to this review

I was pleased to read that you had enjoyed your stay and I will certainly pass on your comments to the team. I know that they will be delighted to learn that their efforts have been appreciated and remembered.

Telford, United Kingdom
Reviewed 3 weeks ago

We stayed one night and the hotel is easy to find and the Hotel is very central. We were greeted by a very friendly receptionist. He told us all about Denny etc and it's a good job we have good memories as there was no hotel information booklet in the room! The room was a good size and very clean....

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Helpful?
Thank digit_11
GethynWatkins-John, Guest Relations Manager at The Dragon Hotel, responded to this review

Thank you for taking the time to leave us a review following your recent stay at The Dragon Hotel, i was pleased to read that overall you had a good stay with us. We look forward to welcoming you back soon.

Oxford, United Kingdom
Reviewed 3 weeks ago via mobile

Stayed here two nights on business. Staff are friendly and the hotel is well situated in the centre of town. About 10 mins walk from the train station, and there is public car parks close by. Hotel has a gym and a pool - the gym is small but has all you need in there. I didn't use the pool....

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Helpful?
Thank pigletlw
GethynWatkins-John, Guest Relations Manager at The Dragon Hotel, responded to this review

Thank you for your positive comments. I am so glad to hear that you enjoyed your stay with us! We look forward to welcoming you back in the near future.

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Amenities

Highlights
  • Free Parking
  • Free High Speed Internet ( WiFi )
  • Pool
  • Restaurant
  • Room Service
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
Room types
  • Suites
  • Non-Smoking Rooms
  • Smoking rooms available
  • Accessible rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Free Parking
  • Room Service
  • Business Centre with Internet Access
  • Dry Cleaning
  • Meeting Rooms
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Breakfast Available
Official Description (provided by the hotel)
The Dragon Hotel is one of Swansea's premier 4-star hotels and is located in the heart of the city centre, offering guests excellent hotel accommodation, a variety of dining options, Conference & Banqueting facilities, a Health Club and chargable on-site parking. The hotel has 106 en-suite, fully air-conditioned bedrooms and features high-speed Wi-Fi internet access and flat screen digital TVs. The Health Club features an 18-metre indoor swimming pool, male and female saunas, a well equiped gymnasium with qualified personnel on hand and two treatment rooms, offering Holistic and Sports Massage Therapy, as well as an extensive choice of beauty treatments. The Piano restaurant, situated on the first floor is open for dinner every evening and offers excellent AA rosette standard food, with panoramic views across the town. Our Brasserie Cafe Bar located at the front of the hotel is open all day, offering an informal destination for breakfast, lunch, light meals and hot & cold drinks. An ideal venue for that special event or conference, the hotel can accommodate upto 200 guests in the Pembrey Suite. The Dragon Hotel has long been a Swansea landmark and is within walking distance of many local attractions, such as the beach, marina, shops, theatre, restaurants, and vibrant night-life. ... more   less 

Additional Information about The Dragon Hotel

Address: 39 The Kingsway, Swansea SA1 5LS, Wales
Region: United Kingdom > Wales > Southern Wales > Swansea County > Swansea
Price Range: ₹ 4,905 - ₹ 10,628 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — The Dragon Hotel 3*
Number of rooms: 106
Reservation Options:
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Also Known As:
Dragon Hotel Swansea
The Dragon Hotel Swansea, Wales
Hotel Style:
#6 Business Hotel in Swansea
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Questions & Answers

Here's what travellers have asked, with answers from The Dragon Hotel staff and other travellers.
4 questions
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Southern Wales, United Kingdom
2 months ago

See all questions (4)

Questions? Get answers from The Dragon Hotel staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Avoid second floor as next to plant, 204 is terrible. Rooms facing the street are noisier at night, higher the better mostly.”
 of 5 bubbles businesandpleasure, 14 Mar 2017 | Read review
“go somewhere else”
 of 5 bubbles sarahlou_wilson, 3 Mar 2017 | Read review
“make sure you confirm its a double bed, not two singles beforehand!”
 of 5 bubbles AlwynL38, 28 Feb 2017 | Read review
“make sure rooms are warm and 209 has a view of a dirty flat roof and the back of the dragon on the front of the hotel”
 of 5 bubbles 281helena, 27 Feb 2017 | Read review
“Our room overlooked the car park was very quiet esp for a weekend”
 of 5 bubbles JennyI2, 25 Feb 2017 | Read review
5 of 5