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Holiday Inn Express Newport

TravelocityUS$ 61*
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Certificate of Excellence
07/05/2017 08/05/2017
1 room 2 adults 0 children
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Holiday Inn Express Newport
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561 Reviews from our TripAdvisor Community

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There are newer reviews for Holiday Inn Express Newport
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Showing 550: English reviews
Chelmsford, United Kingdom
Reviewed 13 March 2017 via mobile

Arrived to a cot set up. Didn't request it as I thought I'd get charged (bought own incase)but came and it was set up in room already.great breakfast, great location,friendly staff. Big room. Recommend .quiet although on road and close to motorway but far enough to not here anything. Would use again. Free wifi so imagine business trippers would love...

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Helpful?
Thank lukekenno
Cerys O, Guest Service Assistant at Holiday Inn Express Newport, responded to this review

Dear Valued Guest, Thank you for taking the time to leave a review about your recent stay. I am glad to hear that the Hotel was in a great location and suited your needs. I am overjoyed to hear that the staff were friendly I will pass on your wonderful comments on to my colleagues. I am glad to hear...

Canterbury, United Kingdom
Reviewed 13 March 2017

So with hotels in Cardiff charging excessive rates whenever the rugby is on, we looked for alternative locations. We discovered the Holiday Inn Express which is just off J28 of the M4 between Newport and Cardiff, and a £25 taxi fare into the centre of Cardiff. Apart from the excessive charge for the accommodation, we thought this was a good...

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Helpful?
Thank nevleary
Cerys O, Guest Serivce Assistant at Holiday Inn Express Newport, responded to this review

Dear Valued Guest, Thank you for taking the time to leave us a review regarding your recent stay with us. I am pleased to hear that the Location of the hotel suited your needs. I am sorry to hear that you were disappointed by our Express Start Breakfast selection did not live up to your expectations. Please rest assure that...

Yeovil, United Kingdom
Reviewed 5 March 2017 via mobile

We stayed here for the 6 nations Wales v England game. As expected the hotel was full and prices were high, but that is to be expected for a 6 nations weekend. Although full the staff worked tirelessly to keep the included buffet breakfast replenished. We had a room for three adults which was very clean and functional. The hotel...

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Helpful?
Thank bexythepirate
Philippa J, Manager at Holiday Inn Express Newport, responded to this review

Thank you for taking the time to leave a review. I am delighted to hear that you had an enjoyable stay with us and that your room was clean and functional. I am also pleased that the location of the hotel was convenient and suited for your needs. Thank you for your special mention for Tia, it is always great...

Aberdeen, United Kingdom
Reviewed 22 February 2017

Stayed as part of a group. Decent enough sized bedroom and smallish double bed was comfy enough. Shower was ok but lacked power for me. Breakfasts poor and all self service/ but it was quick. Will I be back, doubt it.

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Helpful?
Thank yarrum47
Management response:

Dear Valued Guest, Firstly, thank you for taking the time to write a review of your recent stay at our Hotel. I am glad to hear that you found our bed's comfortable. I am sorry to hear that you didn't enjoy our inclusive breakfast, I will pass this on to the rest of our staff, we take all feedback that...

London, United Kingdom
Reviewed 19 February 2017 via mobile

Spent night there on the way to day with family in Cardiff, which we did a couple of years ago. A very comfortable nights stay in a large room, comfortable bed and a decent breakfast. It's a shame that the Italian restaurant round the corner seems to have closed.

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Helpful?
Thank Dtaylor65
Kate F, Manager at Holiday Inn Express Newport, responded to this review

Dear Guest, Firstly, I would like to thank you for taking the time to leave us with a review regarding your stay with us. I am delighted to read that the Hotel was in an ideal location for your needs and that you found your room spacious, bed comfortable and breakfast decent. I will be sure to pass on all...

Letchworth, United Kingdom
Reviewed 6 February 2017

The stay here was nice enough - we also visited the bar for a drink before bed, where there was plenty of comfortable seating to sit and enjoy a pint. The room itself was nice enough, the bed itself was a little uncomfortable and I didn't get the best nights sleep. The breakfast in the morning was disappointing - stale...

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Helpful?
Thank Tomby1
Kate F, Manager at Holiday Inn Express Newport, responded to this review

Dear Guest, Thank you for taking the time to leave us with a review regarding your stay with us. I am pleased to read that your stay with us was nice enough and that you enjoyed our bar area. However, I am disappointed to read that your experience was not everything that you would have desired, in particular the Breakfast...

Truro, United Kingdom
Reviewed 30 December 2016 via mobile

Needed to come to Wales for a fast track passport and found a great deal this at this place including breakfast and being ideally located to the passport office was ideal. The place was immaculate and the staff, especially Nyall was extremely friendly and helpful, nothing was to much trouble for him. Would definitely recommend staying here, great value.

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Helpful?
Thank Loobyloo60
Laura P, Guest Service Assistant at Holiday Inn Express Newport, responded to this review

Good Morning Loobyloo60 I am so pleased to see you enjoyed your recent stay with us here at Holiday Inn Express Newport. It’s so nice to hear your Positive comments about the staff and the breakfast facilities, we really do strive to deliver the best possible customer Service. I'm sure Nyall will be just as proud as me to hear...

Portsmouth, United Kingdom
Reviewed 27 December 2016

Booked a room through booking.com the hotel had no note of reservation. Stayed even though a higher rate and then the next night 20% more so not good. Rooms basic, breakfast terrible as hot breakfast very low budget and room really cold. Staff very prison service style and no interaction. The only positive was the free wifi and good pillows.

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Helpful?
Thank Ant1421
Kate F, Front Office Manager at Holiday Inn Express Newport, responded to this review

Dear Loyal Guest Thank you for taking the time to review your recent stay. Please accept our sincere apologies for falling short of your expectations on some aspects of your stay. Kindly be assured that we treat this matter seriously, as we always strive to deliver a first class service to our guests. While we understand that your stay was...

Chesterfield, United Kingdom
Reviewed 11 December 2016

This Holiday Inn Express is a very new build and for a budget hotel the accomodations are excellent. The Fixtures and fittings, the decoration and floor coverings are of high quality and tasteful design. The rooms are very well furnished and the bathrooms nicely fitted if a little compact. WiFi is free. There is an iron and ironing board provided...

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Helpful?
Thank dave m
Laura P, Guest Service Assistant at Holiday Inn Express Newport, responded to this review

Dear Mr Massey, May I firstly Thank you for taking the time to leave such a lengthily review. I'm glad that our recent refurbishment exceeded your expectations, it is always a pleasure when guests leave such positive feedback! With regards to the issues that you encountered during your stay, if you had contacted reception this would of given us the...

Kingston-upon-hull
Reviewed 4 December 2016

Visiting family in Newport. This was our first stay at a Holiday Inn Express. Easy to get to from the Motorway and also easy access into Cardiff. The Staff were friendly and helpful, the room was spotless and an added bonus was the iron and ironing board in the room. Breakfast was very good and was a good start to...

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Helpful?
Thank pbmcm1945
Cerys O, Guest Service Assistant at Holiday Inn Express Newport, responded to this review

Dear Valued Guest, Thank you for choosing to book your accommodation at Holiday Inn Express Newport, and for taking the time to provide feedback of your recent stay with the Hotel, we truly value all feedback provided. I am glad to hear that the Hotel was easy to get to from the motorway and that it was easy access into...

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07/05/2017 08/05/2017
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Amenities

Highlights
  • Free Parking
  • Bar/Lounge
  • Breakfast included
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Breakfast included
  • Dry Cleaning
  • Meeting Rooms
  • Business Centre with Internet Access
  • Laundry Service
Official Description (provided by the hotel)
Choose the good-value Holiday Inn Express Newport hotel for convenient links to the M4 and Cardiff. Holiday Inn Express Newport is 20 minutes' drive from Cardiff city centre and 30 minutes' from Cardiff International Airport, with plenty of complimentary parking .Our handy location beside Celtic Springs Business Park, 6 miles from Newport town centre, puts local companies on your doorstep. You can check email with free wireless Internet available throughout. Make yourself comfortable on a leather sofa in the bar and chat to friends over a beer. Invite 10-55 people to an event in our 5 naturally lit meeting rooms, all equipped with LCD projectors and wireless Internet. Holiday Inn Express Newport offers a free continental breakfast with selected hot items each morning and under-18s stay for free in our Family rooms. It's just 12 miles to sports events in Cardiff's Millennium Stadium and nights out in Cardiff Bay's lively bars. We are delighted all of our guestrooms have now been refurbished and have a completely new look. We have added in lots of extra features including irons, ironing boards and better hair dryers to make sure that you have even more home comforts when you are away from home. ... more   less 

Additional Information about Holiday Inn Express Newport

Address: Lakeside Drive | Coedkernew, Newport NP10 8BB, Wales
Region: United Kingdom > Wales > Southern Wales > Newport
Price Range: ₹ 3,620 - ₹ 13,058 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Holiday Inn Express Newport 3*
Number of rooms: 125
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Also Known As:
Holiday Inn Express Newport Hotel Newport
Holiday Inn Newport
Holiday Inn Express Newport Wales
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Questions & Answers

Here's what travellers have asked, with answers from Holiday Inn Express Newport staff and other travellers.
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Questions? Get answers from Holiday Inn Express Newport staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“all room are good”
rogerm446, 16 Apr 2017 | Read review
“The hotel nestles between the M4 and the A48. You must drive from the hotel to do things.”
nevleary, 13 Mar 2017 | Read review
“Go higher than the second floor”
Ant1421, 27 Dec 2016 | Read review
“We had a ground floor room overlooking car park so was able to park car outside of our bedroom window. Very peaceful.”
pbmcm1945, 4 Dec 2016 | Read review
“If you are looking for a quiet room ask for one facing the car park.”
giannir, 3 Dec 2016 | Read review
5 of 5
Travelocity
US$ 61* /night
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TripAdvisorUS$ 62
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Prices are for 1 room, 2 adults
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