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The hotel is located close to the M4 motorway so handy for business travellers. The hotel is quite dated and the rooms could do with an update however they were clean enough. There was clearly an issue with the central heating system as this was...More
Thank Denise T
Response from Sue R, Manager at Holiday Inn NewportResponded 4 weeks ago
Thank you for taking your time to review your recent stay with us at the Holiday Inn Newport.
I was pleased you found the Hotel convenient and the rooms clean.
The hotel is due a refurbishment in the near future in the public...More
Full marks to a helpful and friendly staff. Room ok ish, partly refurbished. Fine for an overnight. Restaurant/bar area seriously in need of refurbishment. Food usual Holiday Inn standard which is not high.More
Response from Dermot K, General Manager at Holiday Inn NewportResponded 6 June 2017
Thank you for taking the time and trouble to post a review in regard to your recent stay at the hotel.
I am pleased to learn that enjoyed the hospitality and note where you feel we could improve our guest experience.
Once again thank you...More
Visited this Holiday Inn on the 01st of June 2017 as I'm a coach driver. First sight was what a lovely place it is set in, easy to find and plenty of parking but also hidden away by trees and conifers surrounding it.
Response from Dermot K, General Manager at Holiday Inn NewportResponded 5 June 2017
Thank you for taking the time and trouble to post a review in regard to your recent stay at the hotel as a coach driver.
I am delighted to learn that you enjoyed the experience and note your comment on where the dinner menu.
We held a baby shower for my sister in a conference room & we were all blown away by it. The decorations & the tables were stunning! Would like to give a massive thank you to Craig & his team for dressing the room &...More
Staff in reception on check-in (notably blonde female) were blunt, rude and unwelcoming. Key would not work in door and they ignored us at the desk for a good 5 minutes. Guest issues were major inconveniences to them.
Hotel looks like a 60s holiday camp...More
Response from Dermot K, General Manager at Holiday Inn NewportResponded 30 May 2017
Thank you for taking the time and trouble to provide us with feedback in regard to your recent stay at the hotel.
First and foremost please accept my sincere apologies that you did not enjoy the experience. I was most disappointed to learn that the...More
US$ 68 - US$ 167 (Based on Average Rates for a Standard Room)
Star rating provided by Expedia.
Non-Smoking Rooms ,
Number of rooms
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