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Holiday Inn Newport

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Holiday Inn Newport
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503 Reviews from our TripAdvisor Community

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Showing 497: English reviews
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Swansea, United Kingdom
Reviewed 1 week ago via mobile

I really loved this hotel .Came with my granddaughter and daughter .the reception lady was lovely and so helpfull .The room was spotless and had everything we needed ..What we loved was the pool we had it to ourselves .The breackfast was really lovely .we were last coming down a bit late but it was ok .the staff were really...

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Helpful?
Thank 6349lul9436
Sue R, Manager at Holiday Inn Newport, responded to this review

Dear guest Thank you for taking your time to post such a positive review following your recent stay with us. My team will be pleased to read your comments and that you had such an enjoyable stay with us. We hope we have the opportunity to welcome you back if staying in the area in the future. Kind regards Sue...

Reviewed 2 weeks ago via mobile

Have always had a fondness for this Hotel, it's been our family thing. The staff have been lovely, sad to see some of them go, especially the ones that cared. Booked a night, for Parents Wedding Anniversary 1st April, for the family, including, a family room, a double, a twin. £99 including breakfast for each booking. You'd think you get...

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Helpful?
Thank Sarah A
Sue R, Manager at Holiday Inn Newport, responded to this review

Dear Mrs Andrews Firstly thank you for taking your time to post your reviews following your stay with us recently. I sincerely apologise for the shortfalls in customer service you received, I will most certainly investigate this in more detail. Mrs Andrews some of our bedrooms do still need refurbishment and improving which is a continuous programme, I can understand...

London
Reviewed 3 weeks ago

I stayed here on business for a night as part of a convention. It's a standard "looks like all the others" Holiday Inn but the staff were very friendly, and apologetic when I presented a blown bulb in my room for replacement. Not somewhere where you would spend a romantic weekend maybe - the rooms are looking a bit tired...

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Helpful?
Thank RoyalSilk
Sue R, Manager at Holiday Inn Newport, responded to this review

Dear Guest Thank you for taking the time to post a review following your stay at the Hotel. The hotel will be undergoing a refurbishment in the near future. I was very pleased to read your comments regarding the team, they really are a great asset to the Hotel. I hope we may welcome you back to the hotel if...

Reviewed 3 weeks ago

It's fine here. It's no Premier Inn, but it is clean, spacious, and functional. Everyone has the same voice. The breakfast is alright but getting someone to serve you a cup of coffee is always impossible at these places.

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Helpful?
Thank James T
Sue R, Manager at Holiday Inn Newport, responded to this review

Dear Guest Thank you for taking the time to post your review after staying with us recently. I was pleased to hear your stay was satisfactory, and I would like to apologise for the shortfalls in service you received in the restaurant at breakfast. Please be assured I will pass your comments on to the team to improve. I hope...

Leamington Spa, United Kingdom
Reviewed 3 weeks ago

Good location next to A48 and Junction 24 of the M4.Large free car park able to take 'Sprinter' sized vans. Not the most modern of hotels but you can get a quiet nights sleep and a reasonably priced breakfast (£11), and limited 24 hour room service. However, it is starting to look a bit dated and slightly worn. Staff are...

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Helpful?
Thank Nigel R
Sue R, Manager at Holiday Inn Newport, responded to this review

Dear Guest Thank you for taking the time to post a review following your stay at the Holiday Inn, Newport. I was pleased to read that you had a comfortable night stay with us and found the team friendly and cheerful. They really are a great asset to the hotel. The hotel is currently undergoing refurbishments in some areas, I...

North Wales
Reviewed 3 weeks ago via mobile

Hotel from the outside looks very tired but reception and room was very nice and the bar area very comfortable. The staff are very good/friendly and very helpfull...5 * to the staff as they made me feel very welcome Would stay again

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Helpful?
Thank wennol
Sue R, Manager at Holiday Inn Newport, responded to this review

Dear Mr Jones Thank you for taking the time to post your review following your stay with us at the Holiday Inn Newport. I was very pleased to hear you had a comfortable stay and that you found the team here 5*, the staff are a real asset to the hotel, and it is my pleasure to pass on your...

Reviewed 4 weeks ago via mobile

This was booked via a coach company as a mystery weekend, so we obviously had no idea this is where we would end up! The hotel from the outside didn't look up to much to be honest, but on entering, staff were polite & friendly. Room was of 3 star quality, so was clean & adequate for what we needed....

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Helpful?
Thank Kirstjj
Sue R, Manager at Holiday Inn Newport, responded to this review

Dear Guest Thank you for taking the time to write a post following your stay with us at the Holiday Inn, Newport. I was pleased that you stay overall was a pleasant one. I have made a note with the kitchen regarding the repetitiveness of the vegetables on our hot table. Thank you for your kind words regarding the team...

Wrexham
Reviewed 15 March 2017 via mobile

Stayed here alone and had a great experience. Free wifi, beautiful room, comfy bed, great car parking and staff were very helpful and welcoming. Ordered room service and food was great and very quick. Highly recommended.

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Thank Terri R
Dermot K, General Manager at Holiday Inn Newport, responded to this review

Thank you for taking the time and trouble to post a review in regard to your stay at the hotel as a single guest. I was delighted to learn that my colleagues were able to put you at ease and that you enjoyed both the room and quality of food. Thank you for your custom and recommendation.

Newport, United Kingdom
Reviewed 13 March 2017

Outside of the building not very impressive. Inside warm and welcoming. They accomadated five of us for Sunday lunch even though they were busy and we hadn't booked. White linen table cloths and napkins. A great carvery with a good choice of meats and vegetables hot, fresh and looked good. Waitress was great with mum who has dementia. Three courses...

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Helpful?
Thank 63george63
Dermot K, General Manager at Holiday Inn Newport, responded to this review

Thank you for taking the time and trouble to post a review in regard to your recent Sunday lunch at the hotel. I was pleased to learn you enjoyed the experience and in particular the hospitality demonstrated by my colleagues in regard to your mother. Thank you for your custom and positive feedback.

Reviewed 12 March 2017 via mobile

Attended a conference at Celtic Manor but stayed in Holiday Inn. My stay was ok but the decor of the hotel was dated from carpets, wallpaper and 70's style bathroom. As it was only for sleeping in not a problem. Staff were friendly and helpful though which is a plus.

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Helpful?
Thank Alberto S
Dermot K, General Manager at Holiday Inn Newport, responded to this review

Thank you for taking the time and trouble to give us feedback following your stay at the hotel whilst attending a nearby conference. I was pleased to learn that you enjoyed the hospitality of my colleagues and would like to assure you that we continue to invest in the property. Thank you for your custom and feedback.

88 photos of this hotel

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Amenities

Highlights
  • Room Service
  • Restaurant
  • Free Parking
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Restaurant
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Paid Wifi
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Free Parking
  • Business Centre with Internet Access
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Banquet Room
  • Conference Facilities
  • Multilingual Staff
Official Description (provided by the hotel)
A warm welcome is just the beginning at the Holiday Inn Newport. Whether you are travelling for business or leisure the Holiday Inn Newport hotel will make your trip a success. Offering 119 well appointed ensuite bedrooms all with air conditioning, High Speed Wireless Internet connection, satellite channels and In-house movies.The hotel is situated just off junction 24 of the M4 with free ample car parking. The thriving cities of Bristol & Cardiff are within a 30 minute drive and it s only a short journey to the Wye Valley or the Brecon Beacons. Take a round of Golf at the Celtic Manor Resort home of the Ryder Cup in 2010, situated opposite the hotel.The Millennium Stadium hosts a variety of events and is only a 10 minute train journey from Newport. We offer an extensive range of Conference facilities with our largest suite accommodating up to 500 delegates. Click on the meetings tab for further details.Harpers bar is a place for work & relaxation with wireless access and an extensive bar & lounge menu. Harpers restaurant provides a tempting choice of cuisine prepared to the highest culinary standard by our international kitchen team. Take advantage of our resident only leisure facilities with heated indoor pool.With our experience and commitment to our guests, we are the ideal choice. ... more   less 

Additional Information about Holiday Inn Newport

Address: The Coldra, Newport NP18 2YG, Wales
Region: United Kingdom > Wales > Southern Wales > Newport
Price Range: ₹ 4,814 - ₹ 11,287 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Holiday Inn Newport 3*
Number of rooms: 119
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Also Known As:
Holiday Inn Newport Hotel Newport
Holiday Inn Newport Wales
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Questions & Answers

Here's what travellers have asked, with answers from Holiday Inn Newport staff and other travellers.
1 question
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Glasgow, United Kingdom
over a year ago

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Questions? Get answers from Holiday Inn Newport staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Ask reception”
, 1 Mar 2017 | Read review
“Ask for a larger room overlooking the car park.”
Dougie_123, 1 Mar 2017 | Read review
“Don't travel here”
PaulM390, 28 Dec 2016 | Read review
“Furthest from the restaurant/bar. Ours (360) was perfectly quiet despite Christmas parties underway.”
DealVeterans, 5 Dec 2016 | Read review
“Ground floor rooms have easy access from reception”
Otto148, 14 Nov 2016 | Read review
5 of 5