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Jolyon's Boutique Hotel

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#27 of 75 Hotels in Cardiff
Certificate of Excellence
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339 Reviews from our TripAdvisor Community

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There are newer reviews for Jolyon's Boutique Hotel
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Showing 332: English reviews
Reviewed 5 weeks ago

A rare combination of sophisticated antique rooms and modern luxurious bathrooms. Each room with its own signature feature would be a pleasure to stay in. Friendly, generous and helpful managers. Recommended and look forward to staying again. Thanks

Thank Cands22
Rome, Italy
Reviewed 28 October 2016

Ideally situated in Cardiff Bay. We received a very warm welcome from Jolyon on our arrival. He even lent us an umbrella as we had come ill equipped for the South Wales climate. We had a comfortable room with a generously proportioned en suite. Breakfasts were fantastic - very thoughtfully prepared and presented. Staff were friendly and helpful. Thank you...

Thank Paulo508
London, United Kingdom
Reviewed 7 October 2016

I picked this hotel (its really more of a B&B) for it's closeness to the WMC and it really is super close. Receptionist was super friendly, room was decent size and in good condition although the bedside tables need some tlc. Free wifi, tea, biscuits and water in the room However - the room (No 4) had a corner bath...

Thank rolly12
jolyons, Owner at Jolyon's Boutique Hotel, responded to this review

Good afternoon thank you for your comments I totally agree with what you have said. We are now in the process of a refurb through the hotel from rooms to our guest lounge. We hope to be putting in a honesty bar I would be delighted to offer you a drink when you stay next time I can also show...

Reviewed 6 October 2016 via mobile

A group if us stayed here on a business trip booked on the understanding that this was a 4-star hotel. In reality, it is a 7 bedroom B&B. It is however in a great location, close to all the restaurants and bars of Cardiff Bay. We arrived at 12pm and couldn't get in! There is no reception and no response...

3Thank Paul_41LD
Carl J, General Manager at Jolyon's Boutique Hotel, responded to this review

Dear Paul_41LD, Thank you very much for your review. It is with great regret and disappointment that at this time you did not experience our usual high standards. Rest assured I have taken on board your comments and where possible we will endeavour to improve. We don't advertise the hotel to be a 4* property, however we run the hotel...

Reviewed 4 October 2016 via mobile

We saw Jolyon's online and thought that it looked lovely and worth spending a couple of quid more than we needed to if staying at a premier/ibis/travel lodge. First impressions weren't great. The hotel looks a bit tired on the outside and that follows into the interior. The photos online look lovely, but in reality the room needed some tlc....

1Thank Matt C
Carl J, General Manager at Jolyon's Boutique Hotel, responded to this review

Dear Matt C, Thank you very much for your feed back regarding your recent stay. I'm happy to read you had a comfortable nights sleep, and a nice soak in the bath. Regarding maintenance I have taken on board your comment and where possible changes will be made. I do hope to see you return soon. Kindest regards, Carl Davies...

Reviewed 28 September 2016 via mobile

Although the room was very spacious I was very disappointed that the room wasn't clean. There was dust everywhere and I found hair all over the bed😷 if you're using a sat nav to get to it then good luck, it takes you the wrong way and parking is so expensive! I definitely would not recommend this place

1Thank Megan C
Carl J, General Manager at Jolyon's Boutique Hotel, responded to this review

Dear Megan C, Thank you for sharing your feed back regarding your recent stay, its quite alarming to read of your comments our rooms are usually cleaned and checked to the highest possible standards, however I apologise that at this time you didn't experience this. I have shared your comments with our House Manager and where possible improvements will be...

South East England, United Kingdom
Reviewed 14 September 2016

Stayed in this hotel for one night whilst visiting Cardiff for the weekend and couldn't recommend the hotel enough. We stayed in room six which was a very good size and a very spacious bathroom and it also has it's own private veranda which was a lovely little touch to be able to sit out on and watch the world...

Thank em_246
Carl J, General Manager at Jolyon's Boutique Hotel, responded to this review

Dear em_246, Thank you very much for such a lovely review. Jonathan is thrilled of your comments. Its lovely to see that you had an all round good experience and both Jonathan and I do hope to see you return soon. Kind regards, Carl Davies General Manager

Wales UK
Reviewed 11 September 2016

Wasn't entirely certain where the hotel was so followed my map app! On leaving the train station it is a 5 min walk only to the hotel. App took me one route but the easiest is to aim for the Millenium Centre and the hotel is directly opposite! Ideal if you are either going to the Centre or on business...

Thank Commz
Carl J, General Manager at Jolyon's Boutique Hotel, responded to this review

Dear Commz, Thank you very much for taking the time to share your experience. I do hope to see you return very soon. With kind regards, Carl Davies General Manager

Ahmedabad, India
Reviewed 9 September 2016

Stayed on 22-08-16 in suit room. Checkin was friendly and prompt. She explained all ammenities and the suit very nicely. The room was well appointed, cozy and good in size. Bed was very comfortable.Most admirable things were the staff and receiptionist. Overall its really a boutique hotel. Wish them a good luck.

Thank CNJ-007
Carl J, General Manager at Jolyon's Boutique Hotel, responded to this review

Dear chetanmaruti, Thank you very much for your review, I am thrilled you had a Memorable stay with us, and thank you for the good luck wishes. Kindest regards, Carl Davies General Manager

Reviewed 4 September 2016 via mobile

This is 1/2 hotels in same area under same name. Do check if you are booking the converted unmanned guest house or the staffed reception. We stayed here at the boutique one where a reception is manned between certain times and outside of this you are 'buzzed in'.despite some initial confusion on arrival with this , Ryan (FABmanager) arrived to...

Thank fluffycloud9
Carl J, General Manager at Jolyon's Boutique Hotel, responded to this review

Dear fluffycloud9, Thank you very much for your review. I am sorry that you didn't receive one of our pre arrival call or emails, rest assured we have taken on board your comments to ensure this doesn't happen again. I am thrilled to read that Ryan and Jonathan ensured you were looked after well. I do hope to see you...

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  • Free High Speed Internet ( WiFi )
About the property
  • Non-Smoking Hotel
Room types
  • Non-Smoking Rooms
  • Smoking rooms available
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
  • Laundry Service
Official Description (provided by the hotel)
This elegantly restored Georgian town house is situated in the oldest terrace in Cardiff Bay, opposite the millenium centre. We offer superb luxury accommodation, comprising of six lavishly furninshed, luxury bedrooms. Facilities include king-sized beds, Wi-fi facilities, free-to-view television, beverages, some with views of Cardiff Bay. Sumptuous en-suite bathrooms, include one with a whirlpool bath and one with a wet room appointed to the highest standards, with extra large fluffy towels, bathrobes and toiletries.Delicious full welsh breakfasts or a generous seasonal buffet are served in our Bar Cwtch. Relaxed days can be spent with a coffee or a glass of good wine or a speciality beer sitting on leather couches, with a newspaper and enjoying the cosy warmth of a wood-burning stove.Arrive with us as a customer, leave as a friend. ... more   less 

Additional Information about Jolyon's Boutique Hotel

Address: 5 Bute Crescent, Cardiff CF10 5AN, Wales
Region: United Kingdom > Wales > Southern Wales > Cardiff
Price Range: ₹ 4,901 - ₹ 11,094 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Jolyon's Boutique Hotel 3*
Number of rooms: 6
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Also Known As:
Jolyons Boutique Cardiff
Hotel Jolyons Boutique
Jolyon's Boutique Hotel Cardiff, Wales
Hotel Style:
#21 Romantic Hotel in Cardiff
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Questions & Answers

Here's what travellers have asked, with answers from Jolyon's Boutique Hotel staff and other travellers.
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Melbourne, Australia

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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“room 2 is amazing”
 of 5 bubbles emma12452016, 20 Nov 2016 | Read review
“The managers are very helpful in providing the particular room/feature you would like.”
 of 5 bubbles Cands22, 1 Nov 2016 | Read review
“I would guess rooms to the rear would be quieter but there is a main road there - keep your window closed!”
 of 5 bubbles Commz, 11 Sep 2016 | Read review
“Don't waste your money.”
 of 5 bubbles Wanderluster1998, 27 Aug 2016 | Read review
“Don't have the room on the ground floor on side of hotel number 7 I think”
 of 5 bubbles Madapple13, 8 Aug 2016 | Read review
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