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Mercure Cardiff Holland House Hotel and Spa

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#12 of 75 Hotels in Cardiff
Certificate of Excellence
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Mercure Cardiff Holland House Hotel and Spa
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2,189 Reviews from our TripAdvisor Community

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Showing 2,134: English reviews
Belfast, United Kingdom
Level Contributor
201 reviews
63 hotel reviews
common_n_hotel_reviews_1bd8 78 helpful votes
Reviewed yesterday NEW via mobile

I reviewed this hotel in October 2015 and gave it 5 stars when 3 of us stayed here for 2 nights during the rugby World Cup.I mentioned in that review how very impressed we were with the staff and in particular with Maria on reception.Bearing in mind that was the one and only time we had stayed here before Maria... More 

Helpful?
Thank Little00715
Isle of Man, United Kingdom
Level Contributor
10 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
Reviewed yesterday NEW

Stayed at this hotel a couple of months back. The hotel is vary smart with the usual Mercure Decor. I did chuckle to my-self : the reception area is basically some stand up bar type thing so if theres no staff around it you could easily miss it. Found the staff friendly and efficient, one concern as always is the... More 

Helpful?
Thank Pat T
Epsom, United Kingdom
Level Contributor
31 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
Reviewed yesterday NEW

Stayed here for 2 nights for a wedding in Cardiff. It's very central and also good value for money. The staff were friendly and helpful. The room was very spacious, clean and comfortable and whilst my other half went out with the boys I made use of the on-site spa. The spa was excellent and so very very relaxing. Left... More 

Helpful?
Thank Rebecca C
Weston-super-Mare, United Kingdom
Level Contributor
20 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
Reviewed yesterday NEW via mobile

Went to this hotel with friends from work for Christmas party. Have been before and glad to say still a very good night. Staff were very helpful. Rooms very clean and tidy. Breakfast this morning was nice quality. A good night all round.

Helpful?
Thank paulmaggs
London, United Kingdom
1 review
Reviewed yesterday NEW

Very polite staff, all of the places - the room, the spa, the swimming pool were all up to standards! I will definitely go back ! We also had lunch and dinner at the restaurant. The portion size was very big and tasty and worth the price we have paid for it!

Review collected in partnership with Accorhotels.com

Helpful?
Thank stefani51
London, United Kingdom
Level Contributor
4 reviews
Reviewed 2 days ago NEW

Ive been staying here on and off for 4 months for work, rooms are good and comfortable and the Gym and pool are great. But the best thing about this hotel in my experience is the staff. Susan, Ashley and Josh on the front desk, always making me feel so welcome, like i'm coming home. Polite, warm, welcoming, friendly and... More 

Helpful?
Thank TheLittleBuddha
Cwmbran, United Kingdom
Level Contributor
7 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 2 days ago NEW via mobile

The friendly women at the best wished my boyfriend a happy birthday as we was there to celebrate it, room was on floor 14 and view of Cardiff was breathtaking, wine in the room on arrival with a happy birthday card from the hotel assuming this wine is complementary we had a good drink of it, paying for one of... More 

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Thank keriseabby
Dursley, United Kingdom
Level Contributor
131 reviews
37 hotel reviews
common_n_hotel_reviews_1bd8 50 helpful votes
Reviewed 3 days ago NEW via mobile

Welcome was excellent and a lovely elevated superior room with excellent bathroom. The view was not the best but this is Cardiff. The bar staff were sullen and yet we got superb Espresso Martinis when returned after dinner out. We didnt use the Spa but may if we stay again. Good self service breakfast and check out service. Overall a... More 

Helpful?
Thank Neal W
Cardiff, United Kingdom
Level Contributor
8 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 32 helpful votes
Reviewed 3 days ago NEW

Have just stayed here, with 2 friends, for a break Sun - Weds. We booked on booking.com, and got a great deal, especially considering the hotel and facilities. Check in was so quick and efficient (all paid for in advance on the booking.com site) Went to the bar for a drink; good quality drinks, made very well. My room was... More 

Helpful?
Thank DunkBob B

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Amenities

Highlights
  • Pool
  • Restaurant
  • Room Service
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
  • Spa
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Accessible rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
  • Public Wifi
Services
  • Room Service
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
A 4 star luxury hotel in the centre of Cardiff, 15 min walk from Cardiff Central railway and bus station and a 30 min drive from Cardiff International Airport. The hotel features 165 en suite rooms, the award winning First Floor restaurant, a stylish bar as well as a luxury leisure club and spa. 15 meeting rooms and function suites suitable for hosting conferences, events and weddings. Fibre Optic WiFi internet access. Underground parking available at the hotel at GBP 12.00 per 24 hours (subject to availability). ... more   less 

Additional Information about Mercure Cardiff Holland House Hotel and Spa

Address: 24-26 Newport Road, Cardiff CF24 0DD, Wales
Region: United Kingdom > Wales > Southern Wales > Cardiff
Price Range: ₹ 4,994 - ₹ 16,532 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Mercure Cardiff Holland House Hotel and Spa 4*
Number of rooms: 165
Reservation Options:
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Also Known As:
Mercure Holland House Cardiff Hotel Cardiff
Mercure Holland Hotel Cardiff
Accor Holland Hotel Cardiff
Holland House Hotel Cardiff
Mercure Cardiff Holland House Hotel And Spa Wales
Hotel Style:
#3 Spa Hotel in Cardiff
#8 Luxury Hotel in Cardiff
#9 Business Hotel in Cardiff
#10 Romantic Hotel in Cardiff
#17 Family Hotel in Cardiff
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Questions & Answers

Here's what travellers have asked, with answers from Mercure Cardiff Holland House Hotel and Spa staff and other travellers.
29 questions
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Questions? Get answers from Mercure Cardiff Holland House Hotel and Spa staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“High floors for the views.”
 of 5 bubbles 495patt, 4 Dec 2016 | Read review
“Ask to go high up, and face front. I had room 116. LOVELY view, great room.”
 of 5 bubbles dunkbobb, 2 Dec 2016 | Read review
“Top floor is quiet, and you get corner rooms!”
 of 5 bubbles michaelcN1247JY, 30 Nov 2016 | Read review
“walking minutes from the city centre, cheap taxi to train station”
 of 5 bubbles Joanne1203, 26 Nov 2016 | Read review
“Choose a different hotel!”
 of 5 bubbles 170staffordw, 23 Nov 2016 | Read review
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