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24/12/2017 25/12/2017
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    Mercure Cardiff Holland House Hotel and Spa

    24-26 Newport Road, Cardiff CF24 0DD, Wales
    011 44 29 2010 4740
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    24/12/2017 25/12/2017
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    Savings alert: 17% below average rate

    The price you found is 17% lower than this hotel's average rate of US$ 105/night.

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    US$ 104
    US$ 87
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    Traveller (591)
    Room & Suite (189)
    Dining (31)
    Overview
    • Excellent46%
    • Very good33%
    • Average13%
    • Poor5%
    • Terrible3%
    Travellers talk about
    Free Wifi
    Parking
    Breakfast Buffet
    Air Conditioning
    Pool
    Non-Smoking Hotel
    Restaurant
    Room Service
    Suites
    Bar/Lounge
    Fitness centre
    Concierge
    Spa
    Wheelchair Access
    Conference Facilities
    Dry Cleaning
    Housekeeping
    4.0 Star Hotel
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    Rooms
    24 Dec25 Dec
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    1 room, 2 adults, 0 children
    Standard Room

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    Standard Room

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    Write a Review
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    Reviews (2,606)
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    1 - 5 of 2,535 reviews

    Reviewed 5 days ago

    When we checked in our card was swiped but we had no credit at the bar. No newspaper offered, though we had upgraded our room. Staff tried their best at the busy bar, helpline each other etc,but needed more training. The manager was helping out...More

    Review collected in partnership with Accorhotels.com
    Thank travoman
    Hotel's Favourite
    Reviewed 2 September 2017

    Location is fairly central on a nondescript busy road, very near Queen Street and its station. The staff were all very nice, and some of the receptionists particularly welcoming and friendly. It's a big hotel (in a good way) with loads of space. The public...More

    Thank deeboy
    Response from Wael E, General Manager at Mercure Cardiff Holland House Hotel and SpaResponded 22 September 2017

    Thank you for your excellent review and rating. We were thrilled to read your feedback and will take great pleasure in sharing with the Team. I look forward to welcoming you back in the future. Best regards Wael Elassal

    Reviewed 6 days ago via mobile

    A lovely warm welcome into a very Christmasy hotel. Not sure why my colleague and I were allocated disability rooms but they were very spacious and the bed was fabulous. Slight damp smell from the bathroom however it was cleaned daily as was the bedroom....More

    Thank Sharon T
    Response from Wael E, General Manager at Mercure Cardiff Holland House Hotel and SpaResponded 5 days ago

    Thank you for your review. I am delighted that you had a pleasant stay with us. I note all your comments and will share with the team. I hope that I may have an opportunity to welcome you back again soon Best regards Wael Elassal

    Reviewed 6 days ago

    Myself and my partner booked a overnight spa package. The reception staff we very attentive, offering help and advice when needed. However we had booked spa treatments through a third party (spa breaks.com), and when we arrived at the spa area there seemed to be...More

    Thank Danielle B
    Response from Wael E, General Manager at Mercure Cardiff Holland House Hotel and SpaResponded 5 days ago

    Thank you for your feedback. I am sorry that your visit fell below your expectations. Having discussed your visit with the Leisure & Spa Manager, it sounds like you entered the Spa area from the 1st floor. Our main spa reception is based on the...More

    Reviewed 1 week ago via mobile

    Great night, great food. The waiting at bar upstairs and downstairs very long and people getting annoyed. Matthew was great with the people very quick and very pleasant and did it all with a big smile Excellent worker.

    Thank Joseph P
    Response from Wael E, General Manager at Mercure Cardiff Holland House Hotel and SpaResponded 5 days ago

    Thank you for your feedback and kind compliments. I will share with Matthew whom will no doubt be thrilled. I hope to see you back again soon. Best regards Wael Elassal

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    About
    Awards & Recognition
    Certificate of Excellence
    Amenities
    • Top amenities
    • Restaurant
    • Room Service
    • Fitness Centre with Gym / Workout Room
    • Bar/Lounge
    • Free High Speed Internet ( WiFi )
    • Pool
    • Spa
    • Hotel Amenities
    • Room Service
    • Dry Cleaning
    • Meeting Rooms
    • Laundry Service
    • Concierge
    • Banquet Room
    • Multilingual Staff
    • Conference Facilities
    • Room amenities
    • Air Conditioning
    • Things to do
    • Restaurant
    • Fitness Centre with Gym / Workout Room
    • Bar/Lounge
    • Pool
    • Spa
    • Hot Tub
    • Heated pool
    • Indoor pool
    Details
    • Price range
    • US$ 85 - US$ 288 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Hotel Style
    • #3 Spa Hotel in Cardiff
    • #7 Luxury Hotel in Cardiff
    • #9 Business Hotel in Cardiff
    • #10 Romantic Hotel in Cardiff
    • #17 Family Hotel in Cardiff
    • Room types
    • Suites ,
    • Non-Smoking Rooms ,
    • Accessible rooms
    • Number of rooms
    • 165
    • Reservation Options
    • TripAdvisor is proud to partner with Booking.com, ACCOR, Hotels.com, Agoda, Expedia, Travelocity, Orbitz, Hotwire, TripOnline SA, Cancelon, HotelQuickly and Evoline ltd so you can book your Mercure Cardiff Holland House Hotel and Spa reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
    • Location
    • United Kingdom >
    • Wales >
    • Southern Wales >
    • Cardiff
    • Also Known As
    • Mercure Holland House Cardiff Hotel Cardiff ,
    • Mercure Holland Hotel Cardiff ,
    • Accor Holland Hotel Cardiff ,
    • Holland House Hotel Cardiff ,
    • Mercure Cardiff Holland House Hotel And Spa Wales
    Add Photo Photos
    Traveller (591)
    Room & Suite (189)
    Dining (31)
    Pool & Beach (17)
    Hotel & Grounds (385)
    Bathroom (64)
    Business Centre & Event Rooms (5)
    Nearby
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    .78 km away
     
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    1,284 reviews
    1.00 km away
     
    Novotel Cardiff Centre
    2,215 reviews
    .83 km away
     
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    Nearby Attractions
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    Ask a question
    Questions & Answers
    Emma-Louise W
    12 November 2017|
    AnswerShow all 6 answers
    Response from GambiaDreaming | Reviewed this property |
    Not sure how much it is as it was included in our room price. Breakfast is: Tea/coffee Juices Cereal Toast Pastries Cheese Yogurt Ham Full English.
    1
    Vote
    Mrs M B
    25 August 2017|
    AnswerShow all 2 answers
    Response from Cath186466 | Reviewed this property |
    The pool opens at six or six thirty.
    1
    Vote
    chelsdent1
    24 August 2017|
    Answer
    Response from Geena K | Reviewed this property |
    They should take it straight away unless you have pre-booked the hotel to pay on the day?
    1
    Vote
    Room Tips
    "Higher floors have best views"
    Read review
    "As high up as possible for the best views of the city."
    Read review
    "fairly obviously - higher floors have better views"
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    "Eight floor wonderful views"
    Read review
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