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Mercure Cardiff Holland House Hotel and Spa

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#11 of 75 Hotels in Cardiff
Certificate of Excellence
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Mercure Cardiff Holland House Hotel and Spa
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2,181 Reviews from our TripAdvisor Community

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Showing 2,126: English reviews
Dursley, United Kingdom
Level Contributor
129 reviews
37 hotel reviews
common_n_hotel_reviews_1bd8 48 helpful votes
Reviewed yesterday NEW via mobile

Welcome was excellent and a lovely elevated superior room with excellent bathroom. The view was not the best but this is Cardiff. The bar staff were sullen and yet we got superb Espresso Martinis when returned after dinner out. We didnt use the Spa but may if we stay again. Good self service breakfast and check out service. Overall a... More 

Helpful?
Thank Neal W
Cardiff, United Kingdom
Level Contributor
8 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 30 helpful votes
Reviewed yesterday NEW

Have just stayed here, with 2 friends, for a break Sun - Weds. We booked on booking.com, and got a great deal, especially considering the hotel and facilities. Check in was so quick and efficient (all paid for in advance on the booking.com site) Went to the bar for a drink; good quality drinks, made very well. My room was... More 

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Thank DunkBob B
2 reviews
Reviewed yesterday NEW via mobile

Came for a weekend stay. There was a problem with the fire alarm with one of the days, it was constantly going off and stopping for around 25 minutes. The lifts were not able to be used during this time, and I could not find any staff who knew what was going on. Nice amenities, spa was lovely - but... More 

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Thank LozzaRoache
London, United Kingdom
Level Contributor
4 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
Reviewed 3 days ago NEW

We stayed for two nights dinner, bed and breakfast. Check in was simple and easy, and the hotel itself was very clean and modern. The bar/restaurant was beautiful! The room was big, roomy and clean. There was a separate bath and shower which was a bonus! Dinner each evening was brilliant, generous portions and we were able to take our... More 

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Thank Michael C
London, England, United Kingdom
Level Contributor
19 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
Reviewed 5 days ago NEW

My husband and I have just returned from the Mercure hotel in Cardiff. The staff in the hotel and the spa were exceptionally helpful and friendly, the room was perfect and the bed so comfortable. The food in the restaurant was also delicious, I cannot praise the hotel enough. We feel so rested and will definitely return for another stay.

Helpful?
2 Thank Jan J
Cwmbran, United Kingdom
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed 5 days ago NEW via mobile

BEWARE If booking Christmas party night with Drinks package at Macure Holland House Hotel Cardiff !!! House wine are only Red or White wine not Rose, only certain beers and largers!! apparently Rose is not a house wine ??? Booked for party of 25 with overnight rooms so looking for to our special Christmas night out now not a happy... More 

Helpful?
Thank Ruth J
Port Talbot, United Kingdom
Level Contributor
36 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 28 helpful votes
Reviewed 6 days ago NEW via mobile

Booked this hotel for what was supposed to be a quiet, relaxing Sunday night with a friend. Unfortunately our stay was anything but relaxing. Upon arrival we were given our pre allocated envelope of room keys and vouchers etc only to get to the 11th floor and find our keys hadn't been included. Simple mistake as we all make them... More 

Helpful?
4 Thank getchin
London, United Kingdom
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 1 week ago

I've just came back from a 4 night stay here and it was absolutely perfect. The staff was friendly, especially Maria. she is your go to lady if you have a problem, she sorted ours straight away. I had a back massage in their spa and it was the best one I've had in a very long time. I didn't... More 

Helpful?
Thank Joanne1203
Swansea
Level Contributor
8 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
Reviewed 1 week ago via mobile

Arrival was a little disappointing as the hotel car park was full and we had to park in the nearby multi-storey. On entering the reception it was obvious that the hotel was struggling with full occupancy. The fact that check out is a late 12pm means that there is only a 2 hour turn around before next day check in... More 

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4 Thank TaffRowly
Cambridge, United Kingdom
2 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed 1 week ago

Stayed here many times over the years, but the hotel is starting to `loose it'. Last time I stayed, the room smelled of bad drains, but I gave them the benefit of the doubt. Visited again, and the room smelled of bad drains on entering. This is starting to be a one way process. Choose a good hotel at a... More 

Helpful?
3 Thank Stafford W

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Amenities

Highlights
  • Pool
  • Restaurant
  • Room Service
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
  • Spa
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Accessible rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
  • Public Wifi
Services
  • Room Service
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
A 4 star luxury hotel in the centre of Cardiff, 15 min walk from Cardiff Central railway and bus station and a 30 min drive from Cardiff International Airport. The hotel features 165 en suite rooms, the award winning First Floor restaurant, a stylish bar as well as a luxury leisure club and spa. 15 meeting rooms and function suites suitable for hosting conferences, events and weddings. Fibre Optic WiFi internet access. Underground parking available at the hotel at GBP 12.00 per 24 hours (subject to availability). ... more   less 

Additional Information about Mercure Cardiff Holland House Hotel and Spa

Address: 24-26 Newport Road, Cardiff CF24 0DD, Wales
Region: United Kingdom > Wales > Southern Wales > Cardiff
Price Range: ₹ 5,326 - ₹ 16,580 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Mercure Cardiff Holland House Hotel and Spa 4*
Number of rooms: 165
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Also Known As:
Mercure Holland House Cardiff Hotel Cardiff
Mercure Holland Hotel Cardiff
Accor Holland Hotel Cardiff
Holland House Hotel Cardiff
Mercure Cardiff Holland House Hotel And Spa Wales
Hotel Style:
#3 Spa Hotel in Cardiff
#8 Luxury Hotel in Cardiff
#9 Business Hotel in Cardiff
#10 Romantic Hotel in Cardiff
#17 Family Hotel in Cardiff
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Questions & Answers

Here's what travellers have asked, with answers from Mercure Cardiff Holland House Hotel and Spa staff and other travellers.
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Questions? Get answers from Mercure Cardiff Holland House Hotel and Spa staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Ask to go high up, and face front. I had room 116. LOVELY view, great room.”
 of 5 bubbles dunkbobb, 2 Dec 2016 | Read review
“Top floor is quiet, and you get corner rooms!”
 of 5 bubbles michaelcN1247JY, 30 Nov 2016 | Read review
“walking minutes from the city centre, cheap taxi to train station”
 of 5 bubbles Joanne1203, 26 Nov 2016 | Read review
“Choose a different hotel!”
 of 5 bubbles 170staffordw, 23 Nov 2016 | Read review
“High floors have fantastic views of the city.”
 of 5 bubbles miltonpye, 21 Nov 2016 | Read review
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