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    Mercure Cardiff Holland House Hotel and Spa

    24-26 Newport Road, Cardiff CF24 0DD, Wales
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    1/10/2017 2/10/2017
    US$ 115
    US$ 107
    SAVE US$ 8
    US$ 115
    US$ 106
    SAVE US$ 9
    US$ 115
    US$ 107
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    Traveller (569)
    Room & Suite (189)
    Dining (31)
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    Overview
    • Excellent46%
    • Very good33%
    • Average13%
    • Poor5%
    • Terrible3%
    Travellers talk about
    Free Wifi
    Parking
    Breakfast Buffet
    Air Conditioning
    Pool
    Non-Smoking Hotel
    Restaurant
    Room Service
    Suites
    Bar/Lounge
    Fitness centre
    Concierge
    Spa
    Wheelchair Access
    Conference Facilities
    Dry Cleaning
    Housekeeping
    4.0 Star Hotel
    All hotel details
    Offers from Mercure Cardiff Holland House Hotel and Spa
    Special Offer: CHEAPEST RATES ONLINE!
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    Hilton Cardiff
    3,186 reviews
    #7 of 74 hotels in Cardiff
     
    Park Plaza Cardiff
    2,303 reviews
    #4 of 74 hotels in Cardiff
     
    Radisson Blu Hotel, Cardiff
    2,404 reviews
    #10 of 74 hotels in Cardiff
     
    The St. David's Hotel
    3,855 reviews
    #14 of 74 hotels in Cardiff
     
    Rooms
    1 Oct2 Oct
    |
    1 room, 2 adults, 0 children
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    Standard Room

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    Reviews (2,531)
    Traveller rating
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    1 - 5 of 2,460 reviews

    Reviewed 2 days ago

    Booked this hotel months before for my 60th birthday, it looked so special on driving past . The girls on reception were very nice and when they saw it was my birthday they gave me a complimentary drink ( big deal ) !!! The senior...More

    Thank wrighty160957
    Hotel's Favourite
    Reviewed 10 August 2017

    Myself and my boyfriend arrived around 12:30pm..first impressions were great, hotel looked the part and we were greeted very well by the staff on reception. The lady explained our room wasn't quite ready by we could use the spa facilities if we wanted or leave...More

    2  Thank Geena K
    Response from Nicole M, Guest Relations Manager at Mercure Cardiff Holland House Hotel and SpaResponded 3 weeks ago

    Dear , We very much appreciate your comments regarding your stay at the Mercure Cardiff Holland House Hotel and Spa. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve...More

    Reviewed 3 days ago

    We booked a room at the Mercure based on good reviews but were really disappointed with this hotel. Our room was large but the details make the difference: cracked sink, scratched bathtub, bathroom light burned out, lid broken off the garbage can, disgusting discoloured grey...More

    2  Thank Gillian S
    Response from Wael E, General Manager at Mercure Cardiff Holland House Hotel and SpaResponded yesterday

    Thank you for your review. I am sorry to learn that your visit fell below expectations for the points raised. Rest assured that I will address the salient points with the respective departmental Managers. Kind regards Wael Elassal

    Reviewed 4 days ago

    my wife have stayed here many times , and always try to book a spa & dinner package , not always available , the executive lounge is a roped off area at the bar , which is cozy but fine .Most of the staff a...More

    Thank paul j
    Response from Wael E, General Manager at Mercure Cardiff Holland House Hotel and SpaResponded yesterday

    Thank you for your 5 star review. I am delighted that you enjoyed your stay with us. I will share your comments with the reception team. I hope to welcome you back again very soon. Best regards Wael Elassal

    Reviewed 5 days ago via mobile

    Used the hotel for a conference and to stay to catch up with friends afterwards. Won't comment on conference here unless people want me too. The hotel itself is big, car park is on site but tiny. 14 floors with suite at the top. Rooms...More

    Thank Cath070
    Hilton Cardiff
    3,186 reviews
    #7 of 74 hotels in Cardiff
     
    Park Plaza Cardiff
    2,303 reviews
    #4 of 74 hotels in Cardiff
     
    Radisson Blu Hotel, Cardiff
    2,404 reviews
    #10 of 74 hotels in Cardiff
     
    The St. David's Hotel
    3,855 reviews
    #14 of 74 hotels in Cardiff
     
    About
    Awards & Recognition
    Certificate of Excellence
    Amenities
    • Top amenities
    • Pool
    • Restaurant
    • Room Service
    • Fitness Centre with Gym / Workout Room
    • Bar/Lounge
    • Free High Speed Internet ( WiFi )
    • Spa
    • Hotel Amenities
    • Room Service
    • Dry Cleaning
    • Meeting Rooms
    • Laundry Service
    • Concierge
    • Banquet Room
    • Multilingual Staff
    • Conference Facilities
    • Room amenities
    • Air Conditioning
    • Things to do
    • Pool
    • Restaurant
    • Fitness Centre with Gym / Workout Room
    • Bar/Lounge
    • Spa
    • Hot Tub
    • Heated pool
    • Indoor pool
    Details
    • Price range
    • US$ 86 - US$ 293 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Hotel Style
    • #3 Spa Hotel in Cardiff
    • #7 Luxury Hotel in Cardiff
    • #9 Business Hotel in Cardiff
    • #10 Romantic Hotel in Cardiff
    • #17 Family Hotel in Cardiff
    • Room types
    • Suites ,
    • Non-Smoking Rooms ,
    • Accessible rooms
    • Number of rooms
    • 165
    • Reservation Options
    • TripAdvisor is proud to partner with ACCOR, Hotels.com, Booking.com, Agoda, Orbitz, Expedia, Travelocity, TripOnline SA, Hotwire, Cheap Tickets, Cancelon, HotelQuickly and Evoline ltd so you can book your Mercure Cardiff Holland House Hotel and Spa reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
    • Location
    • United Kingdom >
    • Wales >
    • Southern Wales >
    • Cardiff
    • Also Known As
    • Mercure Holland House Cardiff Hotel Cardiff ,
    • Mercure Holland Hotel Cardiff ,
    • Accor Holland Hotel Cardiff ,
    • Holland House Hotel Cardiff ,
    • Mercure Cardiff Holland House Hotel And Spa Wales
    Add Photo Photos
    Traveller (569)
    Room & Suite (189)
    Dining (31)
    Pool & Beach (17)
    Hotel & Grounds (363)
    Bathroom (64)
    Business Centre & Event Rooms (5)
    Nearby
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    Nearby Restaurants
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    Nearby Attractions
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    Ask a question
    Questions & Answers
    Mrs M B
    25 August 2017|
    AnswerShow all 2 answers
    Response from Cath186466 | Reviewed this property |
    The pool opens at six or six thirty.
    1
    Vote
    chelsdent1
    24 August 2017|
    Answer
    Response from Geena K | Reviewed this property |
    They should take it straight away unless you have pre-booked the hotel to pay on the day?
    1
    Vote
    TaniaBuk
    9 June 2017|
    Answer
    Response from joy m | Reviewed this property |
    Sorry we didn't use the spa at Christmas.
    -1
    Votes
    Room Tips
    "Dont go here ,or make sure your room is a long way from the lift shaft 😢"
    Read review
    "parking is not bounty full !"
    Read review
    "A high floor to enjoy the views more"
    Read review
    "Avoid this!"
    Read review
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