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New House Country Hotel

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New House Country Hotel
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491 Reviews from our TripAdvisor Community

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Showing 484: English reviews
Heathfield, United Kingdom
Level Contributor
9 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
Reviewed 3 days ago NEW

Spent a long weekend at this hotel with my car club (Morgan Sports Car Club - Welsh Division). Superb in every way. Plenty of parking. Large. clean and comfortable bedroom. Amazing view of Cardiff Bay from the window. Excellent meals. Staff couldn't have been more helpful.

Helpful?
Thank Alan S
Wales
Level Contributor
53 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 50 helpful votes
Reviewed 6 days ago NEW via mobile

Excellent afternoon tea. Even though the hotel was busy hosting a wedding party the afternoon tea was served in a lovely room. Fresh sandwiches, warm scones and a varied selection of cakes. Good hot tea served in a china teapot. Staff attentive and friendly. Very relaxed and able to stay chatting and eating for as long as we liked. Would... More 

Helpful?
1 Thank Redshamrock35
Lisburn, United Kingdom
Level Contributor
7 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed 1 week ago via mobile

Recently stayed at this hotel to attend a wedding including an over night stay. I must say everything was superb from the friendly helpful welcome, the superb location and views, the room and facilities were fantastic and the food beautiful and plentiful. I would highly recommend both a wedding and stay at this outstanding hotel. One minor down side was... More 

Helpful?
1 Thank Dix42
Alix S, Front Office Manager at New House Country Hotel, responded to this review

Dear Reviewer Thank you for taking the time to write a review regarding your recent stay with us for such an special occasion. It sounds like a good time was had by all! I look forward to seeing you again in the future. More 

Wirral, England
Level Contributor
23 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 35 helpful votes
Reviewed 2 weeks ago via mobile

Traditional, comfortable, very agreeable hotel. All of the staff have been pleasant, helpful and welcoming. Everywhere is clean and well maintained. We had the first freezing weather of the year and thankfully this big old building was warm throughout. Highly recommend!

Helpful?
Thank roger1361
Alix S, Front Office Manager at New House Country Hotel, responded to this review

Dear Reviewer Thank you for taking the time to write a review regarding your recent stay. I am glad you were nice and warm with the on set of the winter months! I do hope you will be back to see us again soon More 

Bourne, United Kingdom
Level Contributor
17 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
Reviewed 2 weeks ago

We used our Tesco vouchers for this 3 night stay and weren't sure what sort of room we would get, however it was large enough for 2 armchairs and the usual bedroom furniture. It had stunning views and the refurbished bathroom had a very large walk in shower. The bed was very comfortable with soft cotton bed linen. The staff... More 

Helpful?
1 Thank HelenL2743
Alix S, Front Office Manager at New House Country Hotel, responded to this review

Dear Reviewer Thank you for taking the time to write a review regarding your stay with us. It is great that you can currently use the Tesco vouchers to stay with us, however as from 1st January 2017 The New House will no longer be a part of the Best Western Consortium and therefore we will not be accepting Tesco... More 

Cardiff
Level Contributor
46 reviews
26 hotel reviews
common_n_hotel_reviews_1bd8 30 helpful votes
Reviewed 3 weeks ago

Lovely venue with great views over the city. All of the staff were very friendly and the breakfast was very nice. However the room we stayed in was getting old and tired. The carpets in particular were very threadbare and dirty. Not great when you have an 8 month old crawling around. The rooms were pretty spacious, however the beds... More 

Helpful?
Thank George E
Alix S, Front Office Manager at New House Country Hotel, responded to this review

Dear Reviewer Thank you for taking the time to write a review regarding your recent stay. It is good to hear you enjoyed some aspects of your stay and thank you for the comments regarding other aspects. I can confirm we are in fact renewing the carpet in the room you stayed in next week, therefore some aspects of the... More 

2 reviews
Reviewed 4 weeks ago

I could wax lyrical about staff service comfort surroundings room quality etc etc I can boil it down to two words - JUST GO! Oh yes the Welsh breakfast is amazing, unfortunately we didn't get the chance to try the a la carte but should imagine that is of a high quality also.

Helpful?
Thank Martin F
Alix S, Front Office Manager at New House Country Hotel, responded to this review

Dear Reviewer WOW what a great review, thank you so much! I am glad you enjoyed all aspects of your stay and hope you come back soon. More 

Leeds, United Kingdom
Level Contributor
36 reviews
36 hotel reviews
common_n_hotel_reviews_1bd8 36 helpful votes
Reviewed 5 weeks ago

Gorgeous hotel with plenty of character. Comfortable beds, large rooms, ground floor come with terraces which are a nice touch. The food was good, as was the breakfast. It's very quirky, the 80's power ballads in the restaurant got a bit draining after a while, the temperature in the communal areas was similar to a tropical greenhouse, there's probably a... More 

Helpful?
Thank dukeofbeeston
Alix S, Front Office Manager at New House Country Hotel, responded to this review

Dear Reviewer Thank you for writing a review regarding your recent stay with us at The New House, we welcome all feedback. I do hope you will consider staying with us again. More 

Leicester, United Kingdom
Level Contributor
14 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
Reviewed 26 October 2016 via mobile

My husband and I chose this hotel due to its location being outside Cardiff but close enough to all amenities. On arriving at the hotel you can't miss the amazing view all the way down to Cardiff Bay. The courtyard is pretty to with a fountain running all day. Welcome at reception was warm and we were given a ground... More 

Helpful?
Thank Jo T
Alix S, Front Office Manager at New House Country Hotel, responded to this review

Dear Reviewer Thank you for taking the time to write a review regarding your recent stay with us at The New House. We welcome all feedback both the good and the not so good and use this feedback to hopefully improve the service for future guests. Overall I am glad that you enjoyed the majority of your stay and do... More 

Horley, United Kingdom
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed 22 October 2016

The building is beautiful, it's a true country house and it was a treat to be able to stay there and enjoy it. The views down towards Cardiff were beautiful. We were lucky enough to have a room at the front (#14), with a balcony so could enjoy the view from the room too. There was a wedding going on... More 

Helpful?
Thank Stormy234
Alix S, Front Office Manager at New House Country Hotel, responded to this review

Dear Reviewer Thank you for writing such a lovely review regarding your recent stay, it certainly sounds like you have an enjoyable time. I do hope you will be back to see us again in the future. More 

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Room Service
  • Free Parking
  • Restaurant
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
About the property
  • Non-Smoking Hotel
  • Wheelchair Access
Things to do
  • Restaurant
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
Room types
  • Non-Smoking Rooms
  • Suites
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Room Service
  • Free Parking
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Banquet Room
  • Business Centre with Internet Access
  • Concierge
  • Conference Facilities
Official Description (provided by the hotel)
Situated on the fringes of Cardiff nestling amongst the Welsh hills, the privately owned 4 star New House Country Hotel & Sequoias Restaurant boasts unrivalled views over the city and beautiful Vale of Glamorgan. The open fires, exquisite furnishings, fully equipped function suites, beautifully restored bedrooms and the stunning Sequoias restaurant combine to create the perfect atmosphere in which to relax and unwind. ... more   less 

Additional Information about New House Country Hotel

Address: Thornhill Road, Cardiff CF14 9UA, Wales (Formerly BEST WESTERN PLUS New House Country Hotel)
Region: United Kingdom > Wales > Southern Wales > Cardiff
Price Range: ₹ 6,671 - ₹ 12,744 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — New House Country Hotel 4*
Number of rooms: 37
Reservation Options:
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Also Known As:
Best Western Cardiff
Cardiff Best Western
New House Country Hotel Cardiff, Wales
Hotel Style:
#1 Luxury Hotel in Cardiff
#1 Business Hotel in Cardiff
#12 Family Hotel in Cardiff
#18 Romantic Hotel in Cardiff
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Questions & Answers

Here's what travellers have asked, with answers from New House Country Hotel staff and other travellers.
6 questions
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Questions? Get answers from New House Country Hotel staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Any room is good the ones at front of hotel have a spectacular view over Cardiff Bay.”
 of 5 bubbles martinf997, 1 Nov 2016 | Read review
“rooms at the front have beautful views down towards cardiff bay.”
 of 5 bubbles Stormy234, 21 Oct 2016 | Read review
“Rooms on the south side should have great views towards Cardiff city and the bay area.”
 of 5 bubbles Saltney11, 20 Oct 2016 | Read review
“The front or side of the hotel overlooking the city down to the sea”
  • View from Room 28 down to the sea
 of 5 bubbles sjw11, 8 Oct 2016 | Read review
“We were in Squires, Room 31 with garden view”
 of 5 bubbles MunkeeOxford, 23 Sep 2016 | Read review
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