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A Space in the City @ Quayside

Certificate of Excellence
04/06/2017 05/06/2017
1 room 2 adults 0 children
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232 Reviews from our TripAdvisor Community

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There are newer reviews for A Space in the City @ Quayside
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Showing 221: English reviews
Derby, United Kingdom
Reviewed 25 September 2016

the First Apartment not what was described (Deluxe) we moved to another Apartment which was a little better although utensils saucepans were sourced from another apartment. Good location for Cardiff Bay and Attractions

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Helpful?
5Thank kevingregory5656
Jo M, General Manager at A Space in the City @ Quayside, responded to this review

Thank you for taking the time to provide your feedback. Your comments have been reviewed with the team to ensure improvements are made as a matter of urgency. We are constantly monitoring our customer feedback to ensure our standards are maintained in all apartments. We do hope you will return in the future.

Hereford, England, United Kingdom
Reviewed 21 September 2016

No-one turned up with the key. They left two customers in the car park all night. Took the money. Asked the customers to pay for the key they had not had. Cowboy outfit. I would recommend using any place other than this if you would like to be assured of accommodation at the end of a journey on a Friday...

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5Thank Kate E
Reviewed 14 September 2016

Start off with the only positive and that is - its in a good location 2 minute walk to a wide variety of restaurants, bars, millennium building and Cardiff bay. Town centre is approx 15/20 mins walk and approx £6/7 in a cab. Negatives: Postcode given by the operator lead me and my wife on a 10 minute walk in...

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3Thank Dipesh S
Bildeston, United Kingdom
Reviewed 9 September 2016

We stayed for two nights at the apartments at the beginning of August and the apartment itself was lovely and in an excellent position for the bars and attractions. However, we had a couple of issues and despite emailing three times and ringing once no-one has either bothered to reply or even apologise. Our issues are as follows:-We were told...

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3Thank alexis1403
Auckland Region, New Zealand
Reviewed 29 August 2016

The studio was great for our needs. Nice comfortable place to come back to after a busy day ecploring. Everything happening around Cardiff Bay. Hop on Hop off bus, Millennium Centre virtually at your door. Lots of great eating places.

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Thank andyj54
Jo M, General Manager at A Space in the City @ Quayside, responded to this review

Thank you for taking the time to post a review. We were glad to here you had an enjoyable stay, we do hope you will return in the future.

Milan, Italy
Reviewed 23 August 2016

Modern apartment with plenty of space, fully equipped kitchen, great location next to many restaurants, Dr. Who Experience, etc. With a quick taxi or train ride you can get to the city centre. Clean and comfortable. High speed internet too!

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Thank Manuel G
Jo M, General Manager at A Space in the City @ Quayside, responded to this review

Thank you for taking the time to post your feedback. We were delighted to hear you had such an enjoyable time and will look forward to welcoming you back in the future.

Reviewed 29 April 2016 via mobile

If you are looking for a place away from the hustle and bustle (but only a ride away from it), relaxed and friendly then this is the place to be. It is Clean and conveniently close to millennium center were something interesting is always happening.

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Thank Rowaida M
Jo M, General Manager at A Space in the City @ Quayside, responded to this review

Thank you for taking the time to provide your feedback. The team were delighted to hear your feedback.

Reviewed 25 April 2016

Excellent location, right opposite the Millenium Centre and walking distance to the Cardiff Bay eateries, shops and Techniquest. A stylish apartment which was great except for a few minors; cupboards were unclean, towel rail was cold, balcony furniture also unclean. As we had sunny mornings during our stay, we were keen to have al fresco breakfast. Worked out well for...

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Thank Sian P
Jo M, General Manager at A Space in the City @ Quayside, responded to this review

Thank you for your comments. I was pleased to read the family had an enjoyable time. Due to the nature of our business we do have standard arrival times, we do accept earlier or later arrivals to suit the needs of our guests but additional charges will apply. Thank you once again, we do hope you will return in the...

London, United Kingdom
Reviewed 12 April 2016

I booked 6 rooms for my business and all the communication was good. On our way to Cardiff, we got a call form the office asking us to pay the deposit of £250 per room which was fine. As this was £1500 we paid by credit card. This is where we were told there would be a 2.5% credit card...

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Helpful?
3Thank Clark2108
Jo M, General Manager at A Space in the City @ Quayside, responded to this review

Thank you for taking the time to provide your comments. Feedback such us yours will help us tremendously, we are constantly reviewing our standards and processes to ensure improvements are made where necessary. I regret the frustration caused from the issues you have detailed, the team have reviewed the apartment inspection schedule to ensure our high standards are achieved.

Reviewed 7 April 2016 via mobile

I write this review with the hope that others like my wife and I who are looking for a bit of time away together find it and enjoy the peace and tranquility we did which takes you completely away from the norm. I must admit we have always looked towards hotels and the busy hustle and bustle of a normal...

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1Thank Jay S
Jo M, General Manager at A Space in the City @ Quayside, responded to this review

Thank you for taking the time to post your review. Feedback such as yours will help us tremendously. The team were delighted to hear your feedback and we will look forward to welcoming you back in the future.

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04/06/2017 05/06/2017
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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
About the property
  • Non-Smoking Hotel
  • Wheelchair Access
Room types
  • Kitchenette
  • Non-Smoking Rooms
In your room
  • Microwave
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Official Description (provided by the hotel)
Quayside apartments in Mermaid Quay are situated in the heart of Cardiff Bay. Only 50 meters from the Wales Millennium Centre and 100 meters from the bars and restaurants in the Marina. The location is perfect for those looking to take in an Opera or theatre production or simply looking for an ideal base to explore Cardiff Bay and the City Centre.No on site parking is available however nearby parking is available at the APOCA Pier Head Street car park which charges £10 per 24hrs or £14 for Friday and Saturday. ... more   less 

Additional Information about A Space in the City @ Quayside

Address: Bute Street, Cardiff CF10 5AN, Wales
Region: United Kingdom > Wales > Southern Wales > Cardiff
Price Range: ₹ 5,218 - ₹ 14,895 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — A Space in the City @ Quayside 4*
Number of rooms: 25
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Also Known As:
A Space In The City @ Quayside Cardiff, Wales
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Questions & Answers

Here's what travellers have asked, with answers from A Space in the City @ Quayside staff and other travellers.
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England

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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“If you travel with a baby pay attention to ask not only for the baby crib but also for the extra blanket.”
selectra2016, 30 Oct 2016 | Read review
“Apartment on the 4th Floor were quieter”
kevingregory5656, 24 Sep 2016 | Read review
“Get the key before you pay...... Customer service ? Non-existent”
626katee, 21 Sep 2016 | Read review
“Ask for a room with a view of the road perhaps and not of the courtyard.”
329dipeshs, 14 Sep 2016 | Read review
“Get everything sorted upfront, as if you need to call them back you will be waiting for a very very long time!!!”
alexis1403, 9 Sep 2016 | Read review
5 of 5
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Prices are for 1 room, 2 adults
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