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Clayton Hotel Cardiff

Traveller (498)
360
Panoramas (7)
Dining (57)
Certificate of Excellence

About

Location
Cleanliness
Service
Value
Certificate of Excellence
GreenLeaders Gold level
Clayton Hotel Cardiff opened in May 2011. Clayton hotel Cardiff is a 4* city centre hotel located less than a minute walk from Cardiff Central Train Station & only a short walk from the Principality Stadium, St. David's Shopping centre & Cardiff Castle. Facilities at a glance: -216 air-conditioned guest rooms -25 Newly refurbished Clayton standard bedrooms -Free WiFi -4*Cardiff city centre Hotel -View Restaurant and Bar -7 state-of-the-art Cardiff conference rooms. - In-House Fitness Suite. Clayton Hotel are honoured to announce they were awarded 'Leisure , Hospitality & Retail Business of the Year 2018' - Cardiff Business Awards, Sponsored by FOR Cardiff.
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Property amenities
Free High Speed Internet (WiFi)
Room Service
Restaurant
Bar/Lounge
Fitness Centre with Gym / Workout Room
Banquet Room
Breakfast Available
Business Centre with Internet Access
Conference Facilities
Dry Cleaning
Laundry Service
Meeting Rooms
Multilingual Staff
Non-Smoking Hotel
Public Wifi
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Room features
Accessible rooms
Air Conditioning
Non-Smoking Rooms
Good to know
HOTEL STYLE
Mid-range
Centrally Located
HOTEL CLASS

Location

Full view
100Great for walkers
Grade: 100 out of 100
187Restaurantswithin 0.5 km
57Attractionswithin 0.5 km
2,618Reviews
886Photos
44Q+A
100Room tips
Traveller rating
  • 1,249
  • 983
  • 296
  • 53
  • 37
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Popular mentions
My partner and I have never stayed in the Clayton Hotel but we will definitely be returning. Our room had everything we needed, the bathroom was a decent size and the bed was very comfy. We were also very thankful for the 12pm checkout time! The location is great and all staff
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Once again, fantastic stay at the Clayton! You never let me and my partner down, had a little confusion when we 1st got there, seemed to have changed the names of rooms which we didnt notice until we walked into the room which wasn't our usual, quick chat at the reception and
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Response from Clayton_Cardiff, Graduate Manager at Clayton Hotel Cardiff
Responded 4 days ago
Dear NikitaLWilcox, Thank you for your lovely review with us. I am delighted to hear that you chose to return to us and enjoyed your time back with us. I am glad that you were able to move to your favourite room with us and enjoyed the views from the room. I am delighted that you enjoyed the breakfast in bed this time, the pictures look lovely! :) We look forward to welcoming you back again. Kind regards, Amelia
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I chose this hotel because it was near Cardiff Central station and because it offered a very good rate (for a Sunday night). Staff at reception were very welcoming and professional. The room had all I needed and the bed was very good. I had an evening meal in the restaurant
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Response from Clayton_Cardiff, Graduate Manager at Clayton Hotel Cardiff
Responded 6 days ago
Good afternoon, Thank you for taking the time to leave a review with us. I am delighted that you enjoyed your stay with us and found the staff at reception very welcoming and professional. I am so happy to hear you enjoyed the food and service in our restaurant and our team are delighted to hear this. I have spoken to the team regarding the porridge at breakfast but if you are staying again and there is any issues please let our team know as we are on hand to resolve any issues. We look forward to welcoming you back. Kind regards, Amelia
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Stayed for one night on 1 Feb. As soon as i opened the door to my room I could feel the cold inside. The heating wasnt working! Reported it at 6pm before I left for the evening and the receptionist said she would send a heater up. I returned at 11pm and still no heater, called
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Response from Clayton_Cardiff, Graduate Manager at Clayton Hotel Cardiff
Responded 1 week ago
Dear Marg B, Thank you for taking the time to leave a review with us, I am extremely sorry that you found the room to be cold while staying with us and I apologise that you were not provided with a heater when this was requested. If you would like to contact me on afield@claytonhotels.com, if you are thinking of coming to Cardiff again I would be more than happy to look after you and ensure your heating is working correctly. We hope to welcome you back again. Kind regards, Amelia
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This was our second visit to Cardiff for an overnight stay whilst visiting the University. We chose the Clayton again as such a short walk from the station after a long journey. It was a perfect choice once more. Welcome very friendly, beds very comfy, generous tea making stuff,
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Response from Clayton_Cardiff, Graduate Manager at Clayton Hotel Cardiff
Responded 1 week ago
Dear Sarah, Thank you for taking the time to leave a review with us, I am delighted that you enjoyed your stay with us and the location was convenient for you. We look forward to welcoming you back again. Kind regards, Amelia
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Album Categories
All photosTravellerRoom & SuiteDining Business Centre & Event Rooms
Professional photo exclusively commissioned by TripAdvisorClayton Hotel Cardiff
The Triple Room at the Clayton Hotel, BW Premier Collection
Professional photo exclusively commissioned by TripAdvisorClayton Hotel Cardiff
The Double with Single Bed Room at the Clayton Hotel, BW Premier Collection
Professional photo exclusively commissioned by TripAdvisorClayton Hotel Cardiff
The Double Room at the Clayton Hotel, BW Premier Collection
Professional photo exclusively commissioned by TripAdvisorClayton Hotel Cardiff
The King Room at the Clayton Hotel, BW Premier Collection
Photo provided by managementClayton Hotel Cardiff
Twin Room
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Good afternoon, Thank you for getting in contact with us, our triple rooms are very limited throughout the hotel so it may be that are fully booked. If you would like to contact the hotel we can check the availability for you.
1 vote
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Hello Gemma, Those buttons are the harness anchors, for when we have to either do maintenance or cleaning to the windows / building. I hope this answered the question for your “friend”. Kind Regards Jason
0 votes
The national sports center is roughly a 15 minute walk from the hotel. Kind regards, Amelia
0 votes
Thank you for your question, the hotel is located right beside the train station so unfortunately some of the rooms can be a little noisy. If you are a light sleeper I would recommend requesting a quiet room on a high floor. Once the reservation is made, we can allocate this for you if you call the hotel with your reservation details.
0 votes
Good afternoon, The fridge would be complimentary but subject to availability, if you contact the hotel with your booking details we can put this on as a request for you. Kind regards, Amelia
0 votes
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1234569
"High floor good"
"5th floor is nice"
"Higher rooms naturally have a great view across the city"
"not applicable"
"Executive rooms were very nice"
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PRICE RANGE
US$ 74 - US$ 227 (Based on Average Rates for a Standard Room)
FORMERLY KNOWN AS
Clayton Hotel, Best Western Premier Collection
LOCATION
United KingdomWalesSouthern WalesCardiff
NUMBER OF ROOMS
216
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