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Novotel Cardiff Centre

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Novotel Cardiff Centre
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2,009 Reviews from our TripAdvisor Community

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There are newer reviews for Novotel Cardiff Centre
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Showing 1,922: English reviews
Murcia, Spain
Reviewed 20 January 2015

I use this hotel whenever I stay in Cardiff, both alone and when with family. The rooms are clean and comfortable and the leisure facilities excellent. Breakfast is plentiful and of very good quality and the hotel staff are pleasant and efficient.

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Helpful?
Thank James W
NovotelCardiff, Manager at Novotel Cardiff Centre, responded to this review

Thank you for your excellent review. I am delighted that you enjoyed 'another comfortable stay' and that you were pleased with the leisure facilities as well as breakfast and the staff. I look forward to welcoming you back again soon for another great stay. Kind regards Chris Jones

North Wales, United Kingdom
Reviewed 20 January 2015 via mobile

One of the best run hotels in the Cardiff area.Lovely swimming pool.Staff friendly and helpful.Buffet breakfast was tasty too. Short walk into the centre ,helped by the new walk bridge over the railway line,All in all a tidy place to stay for business or pleasure

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Helpful?
Thank Marton666
NovotelCardiff, Manager at Novotel Cardiff Centre, responded to this review

Thank you for your kind comments and compliments. We were thrilled to read your comments and that you enjoyed your stay. Particularly the swimming pool, breakfast, location and staff. I hope that you will return again very soon. Kind regards Chris Jones

london
Reviewed 19 January 2015 via mobile

Spent a night at this hotel - had booked a queen with a sofa bed. Both were extremely comfortable. The room was reasonably sized. The pool, hot tub, steam room and sauna were a great addition. Overall I had a pleasant night sleep and enjoyed my time there. We had some issues with noisy neighbours but the front desk were...

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Helpful?
1Thank londonhaks
NovotelCardiff, Manager at Novotel Cardiff Centre, responded to this review

Thank you for taking the time to review your recent stay. I am pleased that you had an enjoyable stay at the Novotel Cardiff Centre and that the comfort of the new bed and sofa bed met your approval. I am sorry that you experienced disturbance with another guest but thank you for your acknowledgement that this was dealt with...

Bristol, England, United Kingdom
Reviewed 16 January 2015 via mobile

Great hotel, pool and spa fab only bad thing Was some idiots coming back at 2 am and knocking on wrong door and had to be ares but not the hotels fault..................................................

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Helpful?
Thank Nikki P
NovotelCardiff, Manager at Novotel Cardiff Centre, responded to this review

Thank you for your excellent rating. I am pleased that overall you enjoyed your stay and that the main highlight for you included the leisure facilities. I hope that I may have the opportunity to welcome you both back again next time. Kind regards Chris Jones

Reviewed 13 January 2015

Booked to stay a few days over the New Year at a very reasonable price. Lovely large & clean room with a very comfortable king size bed. Roomy bathroom with separate bath & walk in shower. Can't fault the place at all. We used the pool & spa facilities & ate dinner in the bar area. You have to pay...

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Helpful?
Thank WoodyGL
NovotelCardiff, Manager at Novotel Cardiff Centre, responded to this review

Thank you for your review. We were thrilled to read you comments following your recent stay. I am delighted that the highlights for you included; price, room size, bed, bathroom, leisure facilities, parking arrangements, free WiFi, location and the level of service. It will be a pleasure to welcome you both back to the Hotel again, should you have the...

Berkhamsted, England, United Kingdom
Reviewed 13 January 2015

We arrived late at night and had to check out very early in the morning. The bed was extremely comfortable so we slept well in spite of being worried about the early start. The bathroom was lovely, and the breakfast excellent.

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Helpful?
Thank Jill H
NovotelCardiff, Manager at Novotel Cardiff Centre, responded to this review

Thank you for your excellent review. I am delighted that you had a 'comfortable' stay and that you were pleased with the bed comfort, especially as all beds were recently upgraded. I am also pleased that the bathroom and breakfast met your expectations. I look fprward to welcoming you back again soon. Kind regards Chris Jones

Newcastle Emlyn, Wales, United Kingdom
Reviewed 12 January 2015

The Novotel Cardiff has become my hotel of choice when I visit Cardiff. Staff are always friendly and helpful.Easy to get to and easy to park. I have been staying in Cardiff for sporting events etc for many years and always call in the Novotel even when I don't stay there just to have a snack or a meal before...

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Helpful?
Thank Morlais D
NovotelCardiff, Manager at Novotel Cardiff Centre, responded to this review

Thank you for your excellent review. It is always a pleasure to receive such great feedback and to know that the Novotel Cardiff is your Hotel of choice when visiting the City. I look forward to hopefully welcoming you and your family back again next time. Kind regards Chris Jones

WEST COKER
Reviewed 11 January 2015

Visited Cardiff for one night and chose this mid priced hotel. We were expecting a very average chain hotel but were pleasantly surprised. Every member of staff that we came across went the extra mile, from reception through to housekeeping, all were courteous and helpful. Our room on the third floor was spacious and interesting with exposed brick features and...

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Helpful?
Thank SUE L
NovotelCardiff, Manager at Novotel Cardiff Centre, responded to this review

Thank you for your review. I am delighted that you considered your stay as a 'pleasant surprise' and that your room, the location and service experience were to your satisfaction. I look forward to welcoming you both back again in the near future. Kind regards Chris Jones

Newcastle upon Tyne, United Kingdom
Reviewed 11 January 2015

Everything about this place is just amazing. Food , service, atmosphere and decorations. The rooms are lovely and clean and the staff are very friendly. It's amazing value for money. I couldn't ask for a better view. The staff was extremely helpful at all times.

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Helpful?
Thank Jennifer L
NovotelCardiff, Manager at Novotel Cardiff Centre, responded to this review

Thank you for taking the time to review your recent stay with us. We were thrilled to understand that you enjoyed your stay at the Novotel Cardiff Centre and that you were pleased with your room, food, service, atmosphere and value for money. I hope that I may have the opportunity to welcome you back next time. Kind regards Chris...

Maesteg, United Kingdom
Reviewed 10 January 2015 via mobile

Visited here last night as a family of four we booked on laterooms and it was excellent value for money with it only costing £5 for a taxi to the bay. Excellent choice of breakfast and the health facilities are great. Will definitely return. Also Xbox in reception for the kids.

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Helpful?
1Thank Jonathan T
NovotelCardiff, Manager at Novotel Cardiff Centre, responded to this review

Thank you for your excellent review. I am delighted that you and your family enjoyed a pleasant stay at the Novotel Cardiff Centre and that you all enjoyed the breakfast, childrens facilities and leisure club and that this represented excellent value for money for you. I hope you will choose to return again very soon. Kind regards Chris Jones

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Restaurant
  • Room Service
  • Fitness Centre with Gym / Workout Room
  • Spa
GreenLeadersSilver level
About the property
  • Non-Smoking Hotel
  • Wheelchair Access
Food & drink at the hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Spa
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Accessible rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Room Service
  • Dry Cleaning
  • Meeting Rooms
  • Business Centre with Internet Access
  • Laundry Service
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Self-Serve Laundry
Official Description (provided by the hotel)
The Novotel Cardiff Centre is a 4 star hotel perfect for your next break in Cardiff. Close to live sports action at the Principality Stadium, entertainment at the Motorpoint Arena and plenty of shops, restaurants and bars in the City Centre or Cardiff Bay. Enjoy our Restaurant and Bar, well equipped leisure facilities including; superb 15m indoor swimming pool, Resistance and Cardio gyms, sauna, steam room and jacuzzi. Guests will find free WiFi internet throughout the Hotel. For business needs, we have nine meeting rooms including The Warehouse function room, a fabulous venue for weddings and conferences alike. 120 Parking spaces at GBP 12 per day. ... more   less 

Additional Information about Novotel Cardiff Centre

Address: Cardiff Bay Hotel Schooner Way | Atlantic Wharf, Cardiff CF10 4RT, Wales
Region: United Kingdom > Wales > Southern Wales > Cardiff
Price Range: ₹ 5,367 - ₹ 12,829 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Novotel Cardiff Centre 4*
Number of rooms: 138
Reservation Options:
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Also Known As:
Novotel Cardiff Centre Hotel Cardiff
Hotel Accor Cardiff Centre
Cardiff Novotel
Novotel Cardiff Centre Wales
Hotel Style:
#3 Green Hotel in Cardiff
#6 Luxury Hotel in Cardiff
#7 Business Hotel in Cardiff
#8 Family Hotel in Cardiff
#11 Romantic Hotel in Cardiff
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Questions & Answers

Here's what travellers have asked, with answers from Novotel Cardiff Centre staff and other travellers.
17 questions
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Swansea, United Kingdom
4 months ago
bangor, n wales
4 months ago
Birmingham, UK
7 months ago
Dorset, United Kingdom

See all questions (17)

Questions? Get answers from Novotel Cardiff Centre staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Great buzz”
 of 5 bubbles F4267WVpaulb, 21 Mar 2017 | Read review
“Ask for carpark side for slightly better views.”
 of 5 bubbles explorer782017, 16 Mar 2017 | Read review
“There are excellent glass lifts to all floors”
 of 5 bubbles peterv463, 7 Mar 2017 | Read review
“All rooms are sound proofed”
  • Stayed 2 nights with young daughter. Complained about the message but nothing done
 of 5 bubbles Pgbenson, 25 Feb 2017 | Read review
“Ask to look over the car park.”
 of 5 bubbles TravelFandW, 25 Feb 2017 | Read review
5 of 5