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Novotel Cardiff Centre

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1,920 Reviews from our TripAdvisor Community

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Showing 1,835: English reviews
Reading, United Kingdom
Level Contributor
10 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed yesterday NEW via mobile

Stayed here last month. Perfect location 10 minutes from city centre and 15 minutes from the stunning cardiff bay. Food was great and staff very friendly. Room was very big and comfortable and will happily go back.

Thank Steve R
Bristol, United Kingdom
Level Contributor
22 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed 2 days ago NEW

Really nice location, good hotel bar good range of spirits, fitness room is good with a good range of weights rare for uk hotels, rooms are spacious and comfortable nicely decorated. Really good place to explore Cardif. Staff where all very friendly and helpful.

Thank A h
Oxford, United Kingdom
Level Contributor
35 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
Reviewed 4 days ago NEW

To be honest we stayed here because we couldn't get a room at another hotel we usually stay in when we come to Cardiff this time of year Christmas shopping (amazing city for shopping) This hotel wasn't quite as close to the shops but it was within walkin distance. Very friendly welcome from reception, large room but looking a bit... More 

Thank awitney
Haverfordwest, United Kingdom
Level Contributor
73 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
Reviewed 1 week ago

The restaurant and bar area have had a facelift. It's very nice in honesty but i really did think that this area looked good before. I was quite hopeful that the whole place had had a facelift. Unfortunately this was not the case when we got to the rooms. Don't get me wrong, the rooms are clean and functional just... More 

Thank Kevin R
Manchester, United Kingdom
Level Contributor
21 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 25 helpful votes
Reviewed 1 week ago

Paid a little extra £189 for a night as we were attending a wedding in Cardiff. The room was well sized and set up well for a family of four. We did not use the bar but did pay a little extra to use the car parking and utilise the breakfast service which was very good to be fair and... More 

Thank Howard T
St John-in-Cornwall, United Kingdom
Level Contributor
242 reviews
87 hotel reviews
common_n_hotel_reviews_1bd8 172 helpful votes
Reviewed 1 week ago via mobile

We visited here on 23 Nov 16. We were warmly welcomed by the reception staff who were both helpful and efficient. Our suite was on the 5th floor. (514). There is a connecting door to the next suite and an executive room next door. Soundproofing in this group of rooms is poor, particularly when voices are raised. This did not... More 

1 Thank johnny-glen
North West England, United Kingdom
Level Contributor
6 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 1 week ago

This was my first visit to Cardiff and was mainly focused on the fact me and my wife were running the Cardiff Half Marathon.The hotel was very centrally located and a short walk to most facilities within the city centre. We enjoyed exploring with our children and then got to know the city a bit better during the event. The... More 

Thank Neil O
Bangor, United Kingdom
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 1 week ago

Room wasn't up to much, the furniture was broken - the desk was cracked down the side and the sofa had a leg missing. The water boiler rumbled all night which was a pain and I could everything on the corridor - after a long drive down all I wanted was a good night's sleep, which I found to be... More 

Review collected in partnership with Accorhotels.com

1 Thank ewh185
Level Contributor
4 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 1 week ago via mobile

As book in for are anniversary i ask for nice room. Was a let down. Second floor no view only carpark . Dirty marks on bed, bathroom handle on toilet full lime scale room( 240). Went 2 bar staff ok no smile. As i work as manager in hotel this is not good. Went checkout woman on reception next morning... More 

1 Thank Fran M
NovotelCardiff, General Manager at Novotel Cardiff Centre, responded to this review

Thank you for taking the time to tell us about your stay at the Novotel Cardiff Centre, but I was very disappointed to hear that your experience did not meet your expectations. Please allow me to express my sincerest apologies. At Novotel, we strive to provide a superior service experience for every guest and your feedback is very important to... More 

Level Contributor
40 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 27 helpful votes
Reviewed 1 week ago via mobile

Best cocktails served in the bar and stylish seating area. Enjoyed our one night stay. Only quibble is having to pay for parking. Husband and daughter enjoyed a swim in the pool before leaving. Recommend.

Thank batteriesre-charged
NovotelCardiff, General Manager at Novotel Cardiff Centre, responded to this review

We very much appreciate your comments regarding your stay at Novotel Cardiff Centre. It is always a pleasure to receive positive feedback. I am happy that you enjoyed our new thematic bar , The goods shed food and drink lounge and also our pool and fitness area. I will share your comments with our team. I am sure that this... More 

334 photos of this hotel

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All Traveller Photos (294)
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Hotel & Grounds (40)
Room/Suite (68)
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Pool/Beach Area (3)
Dining (22)
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Management photos: Courtesy of the property manager

All Management Photos (40)
Pool/Beach Area (3)
Hotel & Grounds (8)
Dining (4)
Family/Play Areas (1)
Room/Suite (8)
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  • Free High Speed Internet ( WiFi )
  • Pool
  • Restaurant
  • Room Service
  • Fitness Centre with Gym / Workout Room
  • Spa
GreenLeadersSilver level
About the property
  • Non-Smoking Hotel
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
Food & drink at the hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Spa
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Accessible rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
  • Room Service
  • Dry Cleaning
  • Meeting Rooms
  • Business Centre with Internet Access
  • Laundry Service
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Self-Serve Laundry
Official Description (provided by the hotel)
The Novotel Cardiff Centre is a 4 star hotel perfect for your next break in Cardiff. Close to live sports action at the Principality Stadium, entertainment at the Motorpoint Arena and plenty of shops, restaurants and bars in the City Centre or Cardiff Bay. Enjoy our Restaurant and Bar, well equipped leisure facilities including; superb 15m indoor swimming pool, Resistance and Cardio gyms, sauna, steam room and jacuzzi. Guests will find free WiFi internet throughout the Hotel. For business needs, we have nine meeting rooms including The Warehouse function room, a fabulous venue for weddings and conferences alike. 120 Parking spaces at GBP 12 per day. ... more   less 

Additional Information about Novotel Cardiff Centre

Address: Cardiff Bay Hotel Schooner Way | Atlantic Wharf, Cardiff CF10 4RT, Wales
Region: United Kingdom > Wales > Southern Wales > Cardiff
Price Range: ₹ 5,387 - ₹ 17,046 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Novotel Cardiff Centre 4*
Number of rooms: 138
Reservation Options:
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Also Known As:
Novotel Cardiff Centre Hotel Cardiff
Hotel Accor Cardiff Centre
Cardiff Novotel
Novotel Cardiff Centre Wales
Hotel Style:
#3 Green Hotel in Cardiff
#4 Luxury Hotel in Cardiff
#7 Business Hotel in Cardiff
#8 Family Hotel in Cardiff
#11 Romantic Hotel in Cardiff
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Questions & Answers

Here's what travellers have asked, with answers from Novotel Cardiff Centre staff and other travellers.
12 questions
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Birmingham, UK
3 months ago
Dorset, United Kingdom
2 days ago
Swansea, United Kingdom
17 days ago

See all questions (12)

Questions? Get answers from Novotel Cardiff Centre staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“We were floor 3 in the old part of building”
 of 5 bubbles the92dotnet, 11 Nov 2016 | Read review
“We were on 2nd floor, didn't have any issues with noise in hallway.”
 of 5 bubbles L6280QAjasont, 2 Nov 2016 | Read review
“Check for air conditioning before you check in”
 of 5 bubbles 420Sam, 28 Oct 2016 | Read review
“4th floor ideal”
 of 5 bubbles colink375, 28 Oct 2016 | Read review
“Ask for a quiet room”
 of 5 bubbles 770judithj, 26 Oct 2016 | Read review
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