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Novotel Cardiff Centre

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1 room 2 adults 0 children
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Novotel Cardiff Centre
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1,957 Reviews from our TripAdvisor Community

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Showing 1,871: English reviews
Reviewed yesterday NEWvia mobile

Firstly the booking, I called the hotel as i was booking three rooms, I was told that I should join the Accor group to receive a better price, I did this and then received a higher price than booking.com not a problem so I booked with them. Checking in- a very rude lady checked me in, no patience and was...

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Helpful?
Thank Jojorow
Ubud, Indonesia
Reviewed 2 days ago NEWvia mobile

We had two nights at the Novotel and we really liked it. The staff were fantastic, and very helpful in every way. Our room was excellent, beds comfy. It was close to the center of town and shops, only about a 5min walk. We ate breakfast there both mornings and the buffet was very good. We ate in the restaurant...

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Thank Treeangel5
Greater London, United Kingdom
Reviewed 2 days ago NEW

Very poor soundproofing, noise from the corridor and car park particularly at night and early morning makes for a sleepless night. Dated bathroom, very small shower head. Good staff and pool (if a bit small). The location isn't quite close enough to the centre of town either. Not really what I expect from a Novotel.

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1Thank steff846
Taunton, United Kingdom
Reviewed 5 days ago NEW

Thankfully our experience was in complete contract to a couple of the recent reviews - we were in a superior room in the old building so maybe that was the deciding factor although it is hard to believe that things in other rooms were so different. Like others I was shocked to see in reception that the room rate (without...

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Thank 10yearslater
Reviewed 6 days ago NEWvia mobile

Stayed here Thursday 5th January and got what we thought was a good deal on booking £65 for the night. Arrived at the hotel around 7pm was served by some guy working who looked like he didn't want to be there (not what you expect from a four star chain). Went to our room which was an even bigger disappointment....

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2Thank Tezsska D
Petersfield
Reviewed 1 week ago NEW

I was sad when I realised this wasn't going to live up to the expectation set by other reviews and photos of the property. I should have delved further before booking. Checkin was easy and staff very helpful and friendly, can't fault that. However, when I got to my room, it was very tired and dirty. I was pleased I...

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3Thank PetersfieldChummers
Brisbane, Australia
Reviewed 1 week ago

Review collected in partnership with Accorhotels.com
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Thank Pete M
Reviewed 1 week ago via mobile

I've found with this Novotel, and others, you can come to expect a standard across their rooms, service, and food offerings. Everything is clean, staff are polite, rooms are very spacious and their breakfast offerings are amazing (I look forward to them over other hotel chains).

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Thank James B
NovotelCardiff, General Manager at Novotel Cardiff Centre, responded to this review

Thank you very much for your review, delighted that you enjoyed your visit. I look forward to welcoming you back soon. Kind regards, Douglas Goncalves

Haverfordwest, United Kingdom
Reviewed 2 weeks ago

Booked this hotel for a quick get away after Christmas. It's located just a quick walk from the city centers main shopping and dining areas. The hotel itself was very clean and tidy, the staff were great and I the bar/restaurant was good

Review collected in partnership with Accorhotels.com
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Thank Simon G
NovotelCardiff, General Manager at Novotel Cardiff Centre, responded to this review

Thank you very much for your review, I am delighted that you enjoyed your visit. I look forward to welcoming you back soon. Warm regards, Douglas Goncalves

London
Reviewed 2 weeks ago via mobile

We have stayed here a few times at Christmas the last time being two years ago but it has changed since then. The pool is great but a couple of times they couldn't provide clean towels so we had to get them from the room. The restaurant and bar felt more downmarket with a huge TV and fast food menu....

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4Thank Elizabeth004
NovotelCardiff, General Manager at Novotel Cardiff Centre, responded to this review

Thank you for posting your thoughts on here. We really value your feedback. Kind regards, Douglas Goncalves

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Restaurant
  • Room Service
  • Fitness Centre with Gym / Workout Room
  • Spa
GreenLeadersSilver level
About the property
  • Non-Smoking Hotel
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
Food & drink at the hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Spa
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Accessible rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Room Service
  • Dry Cleaning
  • Meeting Rooms
  • Business Centre with Internet Access
  • Laundry Service
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Self-Serve Laundry
Official Description (provided by the hotel)
The Novotel Cardiff Centre is a 4 star hotel perfect for your next break in Cardiff. Close to live sports action at the Principality Stadium, entertainment at the Motorpoint Arena and plenty of shops, restaurants and bars in the City Centre or Cardiff Bay. Enjoy our Restaurant and Bar, well equipped leisure facilities including; superb 15m indoor swimming pool, Resistance and Cardio gyms, sauna, steam room and jacuzzi. Guests will find free WiFi internet throughout the Hotel. For business needs, we have nine meeting rooms including The Warehouse function room, a fabulous venue for weddings and conferences alike. 120 Parking spaces at GBP 12 per day. ... more   less 

Additional Information about Novotel Cardiff Centre

Address: Cardiff Bay Hotel Schooner Way | Atlantic Wharf, Cardiff CF10 4RT, Wales
Region: United Kingdom > Wales > Southern Wales > Cardiff
Price Range: ₹ 5,253 - ₹ 13,371 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Novotel Cardiff Centre 4*
Number of rooms: 138
Reservation Options:
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Also Known As:
Novotel Cardiff Centre Hotel Cardiff
Hotel Accor Cardiff Centre
Cardiff Novotel
Novotel Cardiff Centre Wales
Hotel Style:
#3 Green Hotel in Cardiff
#5 Luxury Hotel in Cardiff
#7 Business Hotel in Cardiff
#8 Family Hotel in Cardiff
#11 Romantic Hotel in Cardiff
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Questions & Answers

Here's what travellers have asked, with answers from Novotel Cardiff Centre staff and other travellers.
13 questions
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Swansea, United Kingdom
2 months ago
bangor, n wales
2 months ago
Birmingham, UK
5 months ago
Dorset, United Kingdom

See all questions (13)

Questions? Get answers from Novotel Cardiff Centre staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“In the old original building”
 of 5 bubbles 10yearslater, 13 Jan 2017 | Read review
“Find another hotel!”
  • Another guest's shower gel still in the bathroom
  • Filthy and torn net curtain
  • Dirty bathroom floor
 of 5 bubbles PetersfieldChummers, 11 Jan 2017 | Read review
“High floors have really good city views”
 of 5 bubbles 21Graham, 31 Dec 2016 | Read review
“Best rates if you book direct, and free drink if you check in online for adults.”
 of 5 bubbles Dreaming_spires, 30 Dec 2016 | Read review
“lovely views from 5th floor”
 of 5 bubbles chrisandhelen, 17 Dec 2016 | Read review
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